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[Post New] 2012/05/25 17:50:55
    Subject: Anniversary Space Marine
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Made in us
Fixture of Dakka






What seems like ages ago I bought an anniversary SM, I just popped it open and its totally fethed by a mold shift. Can I still get it replaced?
 Avatar 720 wrote:
You see, to Auston, everyone is a Death Star; there's only one way you can take it and that's through a small gap at the back.

Come check out my Blood Angels,Crimson Fists, and coming soon Eldar
http://www.dakkadakka.com/dakkaforum/posts/list/391013.page
I have conceded that the Eldar page I started in P&M is their legitimate home. Free Candy! Updated 10/19.
http://www.dakkadakka.com/dakkaforum/posts/list/391553.page
Powder Burns wrote:what they need to make is a fullsize leatherman, like 14" long folded, with a bone saw, notches for bowstring, signaling flare, electrical hand crank generator, bolt cutters..
 
   
[Post New] 2012/05/25 17:53:23
    Subject: Anniversary Space Marine
[Up]
Made in gb
Longtime Dakkanaut




Nottingham, UK

Yes, you are entitled to a replacement or a full refund. GW do have the masters and have done *at least* one casting run for replacements, as I was told they were making a fresh run. I noticed no changes to the casts though.

Phone up CS, be nice, explain the situation (you may need to email in photos) and they should sort you out. I'll happily slag off the quality, but in my experience the customer service guys have always been great.
 
   
[Post New] 2012/05/25 17:58:26
    Subject: Anniversary Space Marine
[Up]
Made in us
Fixture of Dakka






I have had nothing but positive dealings with GW CS in the past...but the last time I actually had an issue they had a bit ordering service...so; not yesterday.
Thanks winterdyne
I suppose I'll start snapping photos.
 Avatar 720 wrote:
You see, to Auston, everyone is a Death Star; there's only one way you can take it and that's through a small gap at the back.

Come check out my Blood Angels,Crimson Fists, and coming soon Eldar
http://www.dakkadakka.com/dakkaforum/posts/list/391013.page
I have conceded that the Eldar page I started in P&M is their legitimate home. Free Candy! Updated 10/19.
http://www.dakkadakka.com/dakkaforum/posts/list/391553.page
Powder Burns wrote:what they need to make is a fullsize leatherman, like 14" long folded, with a bone saw, notches for bowstring, signaling flare, electrical hand crank generator, bolt cutters..
 
   
 
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