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I wonder if the warehouse folk are mean to but 1 item from each of 7 boxes into each pack, but for whatever reason the day yours were packed a couple of them were empty?

(if so there are probably a load of other folk with missing stuff)

I got an email reply back from Halfmoon.

Message on Contact Us section of Halfmoon

Body:
This product was recommended to me but, the Exit15 code isn't working for the Mystery Box.


Reply:

Hello,

I’m afraid our discount codes don’t work on our mystery boxes.

Apologies for the inconvenience.

Kind regards,

Lucy Owens

Half Moon Bay Limited
Warminster Business Park
Stephens Way
Warminster
BA12 8PE


Ok, so Exit codes arent supposed to work, but for some they just do. Maybe there was an error now corrected.

Huh, that's weird - I've used two different EXIT codes on the two mystery boxes I've ordered to date.

Just tested it, though, and they do seem to have disabled the use of EXIT15 or EXIT10 with these boxes - and that EXIT20 is no longer valid.

Obviously the system wasn’t set up to not include those like it would for items in the sale. I guess it’s taken them to now to realise..

I went for a couple of boxes too and heres the contents, pretty pleased with it overall.

For those interested, Forbiddenplanet.com has a lot of the Half Moon Bay items on sale at the moment.

They may ship internationally for those who can't order a mystery box.

I discovered that the post office messed up and didn't notify me that I got a package waiting after a failed delivery (I only learned of it because I mailed HalfmoonBay asking them what the estimated shipping time was.

When I had gotten the package and opened it, I was more than surprised. Halfmoonbay sent me the following items:

Warhammer Age of Sigmar Pencil Case - Stormcast Eternal £17:99
Warhammer 40,000 A5 Notebook - Space Marine £11.99
Warhammer Age of Sigmar Bottle Opener - Stormcast Eternal £14.99
Warhammer 40,000 Shaped Mug - Space Marine £13.99
Warhammer 40,000 Wash Bag - Space Marine £19.99
Warhammer 40K Tin Sign - Space Marine £3.99

Im very pleased with how they handled this, like total bosses!

Glad you got sorted out well, it's nice when companies fix things without a lot of hassle