Switch Theme:

Maelstrom's Edge: A Kickstarter Post Mortem  [RSS] Share on facebook Share on Twitter Submit to Reddit
»
Author Message
Advert


Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you:
  • No adverts like this in the forums anymore.
  • Times and dates in your local timezone.
  • Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance.
  • Email notifications for threads you want to watch closely.
  • Being a part of the oldest wargaming community on the net.
If you are already a member then feel free to login now.




Made in us
Mutating Changebringer





Pennsylvania

Please Note: while the purpose of these post mortem reviews is to answer (to the best of my ability) the question “what happened during this campaign?” it would be remiss for me to not point out my great esteem for John Regule and the staff of Spiral Arm Studios. That said, it is my belief that there are specific elements of the Maelstrom’s Edge campaign that negatively impacted the campaign’s success, elements which I will explore below.


"Of each particular thing, ask: What is it in itself? What is its nature?" Marcus Aurelius, by way of Hannibal Lecter.

Proposed: The Maelstrom’s Edge (ME hereafter) campaign underperformed relative to other campaigns of its type, owing to a variety of factors.

Discussion: the discussion will be divided into four parts;
-What’s Going On? Is there an actual problem? What does the data show about how Maelstrom’s Edge performed?
-Aesthetics Uber Alles. Or, Let’s Do The Time Warp Again!
-Make Me One With Everything: the Peril and Promise of Add-Ons.
-Who are you? How can SAS find their market and should they even try to change?

What’s Going On?

The first and most obvious question to ask is: did Maelstrom’s Edge actually underperform?

The answer, of course, depends on what you are comparing it to. As was pointed out during the campaign, Kickstarter has a much better track record as a platform for board games (even when those games are really miniature games in board game drag) as opposed to miniature games. That said, there have been a number of successful table top games, most notably All Quiet on the Martian Front, Wrath of Kings, Relic Knights and Deadzone, as well as more modest games such as Patrick Keith’s COUNTERBLAST and On the Lamb Games’ Endless Fantasy. In such company, the matter quickly becomes clear, as you can see;

Spoiler:


While the total amount of money raised is substantially less than other, seemingly similar games in a high state of development, the distribution of funding during the campaign does not reveal any immediate red flags.

Spoiler:


The Maelstrom’s Edge campaign has a seemingly healthy ratio, with a near ⅓ opening, ⅓ interval and ⅓ closing distribution of funds. So how can we explain the relatively low overall numbers? Two graphs tell the tale;

Spoiler:




What we see above is that the ME campaign seemingly fell short in two different ways: 1) it failed to attract a large backer base, and 2) the base that was attracted had a significantly lower average pledge amount than other, similar campaigns. I will diagnose what I believe underlies these two shortcomings in the next two sections.


Aesthetics Uber Alles! Or, Let’s Do The Time Warp Again!

It is my belief that the single greatest negative for the campaign were the aesthetic choices that defined the product. Previous post mortems have convinced me that nothing is so important in Kickstarter campaigns as being able to arrest the attention of the browser with visuals. In this regard I believe that the fate of the campaign was, in very large part, determined when too many potential backers first looked at the campaign main page and came away saying “looks dated to me,” or some variation thereof.

It’s important to realize what I am saying here is not that there is a lack of quality in the product: quality and aesthetics are entirely separate. A product may have fantastic quality but be staid and uninteresting, and the most flamboyant and visually interesting product may be insultingly cheaply and poorly made.

Instead, it is my contention that there has been a gradual evolution in the field of tabletop games away from the conventions of ‘heroic scale’ 28mm that chiefly characterized miniatures made by Games Workshop (GW) in their Warhammer Fantasy Battle and Warhammer 40,000 games. The conventions of ‘heroic scale’ are by no means the property of GW (though they might protest this in court…), and were nearly ubiquitous in the tabletop market in the early 2000’s and common in the industry even a few years ago. However, improved manufacturing techniques for mass market models, increased proficiency and availability of digital sculpting and a growing sophistication on the part of consumers looking for ‘something different’ have led to a general drift away from heroic scale.

As an example, consider the evolution of a character from the Privateer Press (PP) game Warmachine: the Warcaster Victoria Haley. Haley has existing in Warmachine since the launch (or very nearly) and has three different in-game incarnations and four different sculpts over the course of approximately fifteen years.

Spoiler:


I believe the visual and stylistic evolution is quite clear here. The first sculpt, probably produced around 2000-2001, is very reminiscent of the ‘heroic scale’ aesthetic: blocky and distorted, with a premium paid to game silhouette over sculptural quality. By contrast, the most recent sculpt was only just released this weekend and is an exercise in flowing lines, details and more elegant proportions*. I believe this not only represents increased proficiency with the tools of sculpting, but a growing comfort on the part of the game maker in the consumer’s sophistication: the maker trusts the consumer enough to indulge sculptural elements.

A similar example can be seen in the revisions to the Morat Vanguard unit for the Covus Bell game Infinity;

Spoiler:


Once again we see an evolution away from the exaggerated proportions towards a more ‘naturalistic’ sculpting style.

Now, obviously, there is no single aesthetic that the market is moving towards: rather there is a huge variety of individual styles being explored, from the anime-influenced style of Infinity, the voluptuous but naturalistic body horror of Kingdom Death, the heavy armored realism of Dreamforge Games, the resurgence of chibi-styles in board games like Arcadia Quest and Super Dungeon Explore, and ‘European’ (i.e. Rackham influenced) stylings such as Wrath of Kings and (idiosyncratic) Raging Heroes. The constant in all this is change: a movement away from the satisfied aesthetic ecosystem inhabited by GW (and to a certain extent, Mantic).

With all that said, the question then becomes: what about the styling of the miniatures in ME? I contend that while ME is not identical in style to previous lines, it is very much informed by the ‘heroic scale’ of styling, and reflects the sentiments that underpinned the heroic scale, such as placing a premium on silhouette as opposed to sculptural expressiveness.

Replace, rather than Displace: what I mean by this is that there are miniature lines that are clearly meant to act as a supplement, and others that are meant to act as a complete replacement. Consider, as an illustration, the difference between Dreamforge Games’s Eisenkern line of models and Victoria Miniatures’ Arcadian male and female lines.

Spoiler:


One can, and indeed is intended to, slot Arcadian figures into an existing army composed of GW or GW styled figures: there is no aesthetic break between Arcadian males and females and the corresponding GW lines. There is a shared heroic scale sensibility, even if one is (as I am) inclined to consider the Victoria Miniatures’ models of a superior level of craft and design.

The Dreamforge model, however, cannot be so used: one would not replace a single figure in a GW army with a DFG trooper, nor would one replace a unit of, for example, heavy weapon Space Marine Devastators with a unit of Eisenkern Heavy Support models. There is a clear aesthetic difference between these lines, and it would be visually jarring to have a force composed of a mixture of GW/Victoria models and DFG models.

How then do we judge ME figures? I would argue that they, like Victoria Miniatures, replace rather than displace: one could easily imagine using ME models in a GW army, the Epirian contractors especially.

Spoiler:



Again, this is by no means to be taken as an insult to the quality of the miniatures, only an evaluation of the choices that went into their styling. I must also point out, the Karist Enclave standard troopers are noticeably less heroic scale then the Epirian Contractors. However, this isn’t a great plus, since it creates a situation where the very few human sculpts in the game appear to be following two different aesthetic schemes. This is often seen in established games as the developers change in response to market forces or increased technical ability, but it is jarring to see when both units are in the same box.

All of which leads to an uncomfortable maxim allegedly derived from marketing: “it doesn’t matter how much you try to sell it if the dog just won’t eat the dog food”. Up to now, I’ve been trying to establish that there is a trend in miniature gaming, and that the decisions that ME made ended up locating their miniatures on one particular side of that trend line. But that isn’t the same thing as saying it’s bad: the fact is that GW is, even now, selling far, far more than all of the kickstarter backed games, and indeed all of them plus CB and possibly PP as well.

The problem is that selling, as Victoria Miniatures does, miniatures intended for use in a particular game system, is very different than using miniatures to generate excitement for a brand new game system.

Looking at the graph of average backer pledges (the purple bars), one thing may not be immediately obvious: the average backer of ME had a pledge of $86. This is enormously significant because this is less than the $90 minimum pledge level to get the complete box set. Of the backers of ME that selected reward levels (some did not), only 575 backers selected levels that included miniatures, while 197 (25%!) backers were at levels that had no miniatures.

Consider the comparison between two large, monstrous creatures that were born on Kickstarter: the Karist Angel from Maelstrom's Edge, and the Dragon King from Kingdom Death: Monster. N.B. N.B. I am not claiming these are comparable products: the Dragon King was the centerpiece of a $30 (MSRP $50+) expansion and is comprised of five sprues by himself, while the Angel is a single sprue component of the main ME box

Spoiler:


Large centerpiece models can have a huge amount of aesthetic and emotive weight: just look for a moment at the close-up of the Dragon King and then take stock of how you feel, both about it, and about the universe it would inhabit;

Spoiler:


Again, my point is not ‘the dragon king is better”, but that the Dragon King succeeds in conveying… something. An emotion, a sense of disquiet perhaps, it is evocative. It’s entirely reasonable to say that a figure for a skirmish level tabletop miniature war game shouldn’t be asked to do that, but it does beg the question: when you look at the Karist Angel, what do you think of?

Spoiler:


Personally, I think of liquorice.

Make Me One With Everything: the peril and Promise of Add-Ons.

A second problem is apparent when you compare the graphs of number of backers with the overall totals: why is it that All Quiet on the Martian Front has 25% more backers, but over 400% more total for the campaign? The answer is primarily the presence of Add-Ons. As mentioned above, the average ME backer contributed less than the basic box pledge. The dirty little secret of miniature games on kickstarter is the up-sell: get someone to make basic box or even a nominal pledge, and over the course of the campaign a backer’s $10 pledge may morph into an amazing amount of money. Consider this well laid out menu of additional purchases from Wrath of Kings;

Spoiler:


Whether it is board games of tabletop games, a common element of the most successful kickstarter campaigns is providing, as the campaign progresses, a mixture of pledge incentives and paid add-ons. Pledge incentives are those things that ‘sweeten the deal’, as it were: additional models to the base game pledge, digital art books, improvements to the base game. The purpose of all of these elements is to motivate the casual viewer to regard the campaign as “too good to pass up”, and make a base game pledge. Almost all very successful campaigns share this feature, but the Platonic example may have to be the Bones campaign run by Reaper Miniatures, where the ‘Vampire’ base pledge, well;

Spoiler:


During the ME campaign we saw the use of pledge incentives: Update 13 dramatically increased the contents of the base game box, and there was a steady stream of free additions. This doubtless had an effect on the closing days’ total (48 hours before close the “Remind Me” function brings back people who were interested before, but not motivated to pledge), but, as the incentives are by definition free, don’t help the bottom line save to attract more backers.

To understand the value of add-ons, it’s worth pointing out that if ME’s average backer amount been equal to Wrath of Kings ($191), it would have earned over $155,000 (over $80,000 more than ME), with the same number of backers. Paid add-ons also allow a manner of ‘double-dip’: development costs are covered by the campaign’s general costs, but unlike pledge incentives, add-ons don’t constantly eat into the profit margin. That is, most pledge incentives, such as additional sprues or new model types, increase the cost of the base set, even if only by a marginal amount (a problem that digital incentives do not share, one will note). By contrast, once a price point has been set for a paid add-on, that price point stands.

With all that said, why didn’t ME include paid add-ons? The simplest answer is that for all the benefits of add-ons, there is an underappreciated danger to lots and lots of add-ons: logistics. Selling a single boxed product (as ME did) allows the boxes to all be packed at a single centralized facility. A single box presents the simplest possible solution for shipping, as even a single add-on requires the creation of an entire layer of personnel to sort and pack individual orders. In larger campaigns this is then compounded by the need for Quality Assurance and then Customer Service to sort out the inevitable packing mix-ups.

The math of add-ons greatly favors companies like CMoN; established companies that can use their pre-existing merchant infrastructure to process the additional logistics add-ons generate. As a practical matter it seems that add-ons are something either avoided entirely, or embraced fully.

Who are you? How can SAS find their market and should they even try to change?

Where does all of the above leave us? In my opinion, Maelstrom’s Edge suffers from some very significant deficits for a new game: the single most important deficit being the lack of a clear aesthetic identity.

When I began writing this post mortem, I had planned on addressing what I regarded as the shortcoming and inappropriate nature of the setting. While I may yet do so, I have come to the conclusion that whatever literary shortcomings may be present, they are so insignificant as to be nearly irrelevant.

Like the card game and novels that were added to the boxed set during the campaign, the setting and universe are things that hold, rather than recruit, players: people who are inclined to do so delve deeper into the background and ancillary products.

Trite as the conclusion may be, it is my frank evaluation that ME suffered most from having uninspiring miniatures. Without interesting and attention grabbing miniatures, everything else went for naught: all the well regarded authors and deep background can’t sell a product to someone that never looks past the first page of the campaign.

So what’s the future? Assuming, for the sake of argument, that the current slate of miniatures are the ones that the boxed set will launch with, SAS would seem to have no choice but to sell hard on everything but the miniatures. The situation is analogous to when PP initially began promoting WM/Hordes: the slogan ‘Game like you got a pair’ announced to prospective players that this was a new system, one that was not beholden to the fuzziness of GW’s “beer and pretzel” style of soft rules.

Such a campaign can work again, albeit with a different focus: ME is not intended to target the same audience as WM/Hordes, but… well, there’s the rub.

Who exactly is ME intended to cater to? This is not 2005; there are several tabletop games at the skirmish level on the market. Wrath of Kings is targeted at almost precisely the same 10-50 model per side game level, Infinity and Relic Knights a bit smaller scale even then that and, of course, Warmachine and Hordes are far more entrenched and developed then they were even five years ago.

For the moment, analytics seems to be the task facing SAS: who exactly is ME intended to appeal to? Is there a population out there of people that didn’t know about the campaign, or was there something intrinsic to the campaign that discouraged people from pledging?

I’m sure that there is more that will be said (and probably plenty of typos waiting to be pointed out…), but for the meantime, I do hope that this analysis is of some use to both SAS, and others that are hoping to launch their own crowdfunding campaigns. As ever, I am interested to hear other’s thoughts on my analysis.



*For a closer look at the work of this sculptor (Javier Garcia Ureña), who also produces digital sculpts for Corvus Bell’s Infinity game, see his deviantArt page.

This message was edited 1 time. Last update was at 2015/06/09 16:55:26


 
Made in us
Mutating Changebringer





Pennsylvania

First, let me thank folks for their kind words and considered feedback, and especially legoburner, for taking the time to bring out so much in the way of interesting information, even if I tend to quibble with some of his rebuttal.

While I am digesting some of the feedback, there are a few points that I want to try and clear up, either because I phrased things arcanely, because my points are being misconstrued, or I was simply not clear on a technical matter;

 legoburner wrote:
It is always entertaining to read your kickstarter postmortems and I always appreciate the thought and angles from which you approach your kickstarter analytics, but it is much more enlightening seeing them from the other side of the fence where we have access to all the analytics, business plans and metrics which drove the campaign I hope you wont take it personally if I say that your dislike of the models and project shows through in your write up in the form of 'I think this way, so it is logical that many do', which certainly could have been made more neutral if you are presenting it as an exploration and robs your work of some of its value in my opinion. Still, it is a reasonable assumption if that is how you frame your perception of the product as a whole which I would likely do if our positions were reversed, though we do have actual data on it which makes the conjecture largely irrelevant.


 MajorTom11 wrote:
Buzzsaw, I think you are pretty spot on for most of it, but I think you had some big misses in your assessment too on a few points. As has been mentioned, I think your personal viewpoint is really coloring the review in specific parts, i.e, very subjective when you are trying to ascribe reasons to data. You don't like the models, therefore the main issue must be hatred of the models. It may well be mind you, but your charts do nothing to support this, you are just filling a gap with a reason for an event when you can only see a result that could have had a million reasons combined and not one main one.


First, let me clarify that I attempted to have each step of my post mortem stand on its own. My graphs are not intended to support my contention that aesthetics specifically were the problem, the point of the graphs is only an attempt to determine if there was a problem, an effect. Having determined from the analysis of the available data (quite true that I do not have access to the analytics that Lego refers to) that there was an effect, I then attempted to answer the question "if there is an effect, what is causing it?"

Further, while I would not attempt to claim I am a big fan of the project, I have done my best to remain neutral and impartial in my analysis. This is why I did not simply assert that the models of ME are 'bad/lacking/ugly', but rather, I attempted to demonstrate that there has been a marketplace shift away from a particular style/aesthetic. I would argue that this marketplace shift is an empiric observation, one of the reasons I showed multiple product lines in demonstration of this shift. I recognize that my evidence may not be completely convincing to some*, but in the interest of read-ability I didn't want to over-egg the pudding, so to speak.

If we grant that there has been a marketplace shift away from the heroic scale (which I contend there has been), I then attempted to demonstrate that the ME miniatures (the Epirian contractors especially) are of the style that the market has shifted away from.

It is entirely fair to say that all of the above may be true, but unconvincing. To that end, I can only say that in a matter of aesthetics complete dispassion may be impossible. There is only so much data available, and it is only so usefeull, in aesthetic matters. One bit of anecdotal evidence I would muster in favor of my evaluation of the miniatures is the pattern of argument about them on the forums, and appears in a form in MajorTom's post:

 MajorTom11 wrote:
That being said, heroic scale was a bit of a surprising issue to me, given most people were or are heavily invested in GW, and still buy 15-20 year old sculpts like space marines and cadians in droves… I would think if a Cadian or Spacemarine can be tolerated, when their proportions are (to me) even more distorted than the contractor… but hey what do I know lol… still, the fact you can use a lot of Medge bits for 40k, in theory, one would have thought it would have been a good draw. I agree on the chaps and arms, though of the two only the arms really bug me. But the torsos look pretty darn good to me, as do the heads if you want a ball cap security look.


What comments I have seen on other forums about ME's figures are along these lines: a general feeling that they are of a piece with GW's aesthetic. When people criticize the ME models, the general rejoinder tends not to be "you're seeing things that aren't there/you're just crazy/you have no taste" type that I tend to see when otherwise loved Infinity sculpts (for example) are criticized. Instead the rejoinder has been as MajorTom puts it above: 'they are about the same as what GW has been selling, so why complain?'

-------------

 legoburner wrote:
Certainly I dont dispute we could have done a better job with the kickstarter, and there are three notable mistakes which we made:

1. As you've touched upon, the perceived value at the start was too low (hence the big refresh a week in), though for the mid and end of the project, any reasonable person would not disagree that 39 multipart plastic models for $90 is a very fair deal indeed, let alone all the extra goods like the VIP discount for 2 years, free content, card game, digital copy of the rulebook, etc. That does not stack well in a kickstarter environment filled with PVC models that cost a cent or two each to produce though.

I think that this is a good place to point out the interplay between aesthetic preferences and abstraction: that is, when you say "any reasonable person would not disagree that 39 multipart plastic models for $90 is a very fair deal indeed", I think that you may be making an evaluation that may be accurate, without being reasonable.

What may constitute a "multipart plastic model" may be one thing as a technical matter, but quite another in the mind of the buyer. To be clear, the model count is, according to the main kickstarter page;

Spoiler:

The count of "39 multipart plastic models" includes 21 humanoid models, 4 Angel Minnows, 8 small drones, 4 larger robots and 2 large Angel models. Is it really fair to count Angel Minnows and Drones in the same way as humanoid troops? On the other hand, is it fair to count the Mature Angels and Hunter robots the same as human troops? My point here is that there is no hard and fast answer, as each backer makes his own decision and evaluation.

It's also worth pointing out that the market today is not what it was even 5 years ago: if we are to justify purchases based on what X dollar amount will get you in plastic, we must ask: how much plastic does X actually get you on the market these days? The answer is, thanks in no small part to kickstarter, a very great deal.

For example, if I wanted to spend $90 with the sole purpose of getting multipart sci-fi models (in the tabletop arena, excluding things like Japanese model kits) consider how much $90 buys you of DFG kits from the Warstore (again, for example);
$33.99 Eisenkern Stormtroopers (20 Stormtroopers)
$20.99 Eisenkern Panzerjager (10 female Stormtroopers)
$16.99 Eisenkern Stormtrooper Accessory Set (accessories compatible with male and female Stormtroopers, also includes 3 'Mule' robots)
$17.99 Eisenkern Valkir Support Troopers (5 heavy support troopers in power armor)
Total: $89.96 For that you get 30 Stormtroopers, with a huge amount of customization (seriously, the accessory kit is mind boggling), 5 heavy weapon troopers and 3 robots, a total of 38 models. That's available right now.

Again, please do not misunderstand: I am not saying "your game is bad and you should feel bad", I'm saying that the marketplace is evolving. The argument of "I could just by DFG figures which roxxor" is not defeated by "this is a better deal", but by "this is a totally different product that has it's own aesthetic and utility, it stands on its own" (though DFG does roxxor).

Similarly, it's entirely appropriate to say one simply doesn't like DFG, or Wrath of Kings or Relic Knights or Zombicide or whatever. But that's a different argument: what is indisputable is that GW is no longer the only supplier of ~28mm sci-fi figures, and any campaign that comes to market must be cognizant of the fact that the consumer can purchase, right now, 28mm sci-fi figures of high quality for around $2 or so.


*By the by, in the argument about evolving aesthetics between Do_I_Not_Like-That and Cincydooley, Cinc has the right of it: I am most emphatically not saying ME should look like Warmachine. I am merely using Warmachine figures to illustrate a trend.
Made in us
Mutating Changebringer





Pennsylvania

 Kilkrazy wrote:
What I am getting at is that it frankly is ridiculous to expect a £1 model to have the same amount of details and parts as a £15 model.


I don't mean to run down SAS and the ME models unduly, but this is simply not a credible statement: as I pointed out in a prior post, even at the discounted Kickstarter rate ME models are only about equal in price to currently available Dreamforge Games plastic troopers.

You may wish to believe that ME models are technically superior to other models at that price point, but I simply see no way that assesement can be credible. I'm not talking about aesthetics here: if all I want is wads of high-quality plastic sci-fi troopers in 28mm scale, I don't need to go to GW, I go to DFG. Same price, better product.

This is emblematic of one of the problems that ME had: everything seems to be in the context of GW, as if the field of models, modeling and table top gaming begins and ends with GW.

Again, I'm not talking about aesthetics. This is the sprue shown that makes the only heavy infantry in the ME box (the Karist Tempests);
Spoiler:


This is a sprue for Dreamforge Games' Valkir Heavy Support infantry (available right now at $18 per 5 man box)
Spoiler:


It's entirely reasonable to say that DFG doesn't tickle your fancy: it is not reasonable to imagine that ME's figures are substantially better then other, competing, table top miniatures.
 
Forum Index » Dakka Discussions
Go to: