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winterdyne wrote:
I paint as a full time job. Damn sight better than BTP, too.

You're a swell guy Winterdyne - love your work

Onto the topic:

I was recently 3 weeks late for a commission and it involved a client attending an out of country tournament. It was a $400 job with 40 models plus two heavily converted colossals due within a 5-6 week time. I handed in 80% of the project last month with the intent to finish it out later that week. I moved to a new city and had my supplies in at my SO's storage (my legitimate excuse) - One of the ten man squads he needed for his tournament list was not completed before the event.

I waived $200 at the tardiness. which was 50% of the project cost and easily 20-30 hours of work.

I've had tow other issues and I general refund or overpay the client. This is out of 60 completed 2000+ Point WH Armies or 100+ point Warmachine Lists projects over 7 years.