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Grots in the Machine


Hey folks,

Serious talk time.

Yesterday, we were informed of a security issue on games-workshop.com.

The issue was brought to our attention by a loyal and eagle-eyed fan who was met with an unusual pop-up on the site and immediately alerted our customer service team.

Our on-site tech adepts swiftly dealt with the errant code, and all is now well.

We do know though that around 18 people interacted with the pop-up which looked like this:





If you saw this MetaMask pop-up while visiting our site over the weekend and input any data into it, we’d suggest that you reset your MetaMask login details immediately.

If you have any queries in connection with the above, please get in touch and we’ll do our best to help.

Email: dpm@gwplc.com

Phone:

English (UK): 0115 91 40000

English (US & Canada): 1-800-394-4263

German: 06929 957 1934

French: 01 57 32 95 87

Italian: 029 129 4963

Spanish: 912 768 468

China and Japanese: 03-3296-3512

You’ll also find some answers to common questions here.

Everyone else – don’t panic!

This was quite a specific security issue that only affected users of the MetaMask program. Despite this breach only affecting a handful of people, we wanted to tell you all about it in the spirit of openness because we think it’s right that you guys know there was an issue, and we want you to know that we’ve sorted it.

The good news is that our security on the website checkout remains secure – your personal information and data held in your games-workshop.com account are safe.

We’ve taken this opportunity to re-check and shore up all of our web security so that fortifications across all our websites are locked down tighter than an Iron Warrior’s lunchbox.

The Emperor Protects.

– Warhammer Community Team



Automatically Appended Next Post:
Thumbs up for them acting fast (and reporting the issue fast too)

Hopefully nobody on Dakka is among the 18 potential victims

What even is MetaMask?

 OrlandotheTechnicoloured wrote:

This was quite a specific security issue that only affected users of the MetaMask program. Despite this breach only affecting a handful of people, we wanted to tell you all about it in the spirit of openness because we think it’s right that you guys know there was an issue, and we want you to know that we’ve sorted it.

Thumbs up for them acting fast (and reporting the issue fast too)

Agreed, and loving everything about "New GW" these days . I can't imagine most companies would have posted that much detail that quickly on a security breach!

 Sinful Hero wrote:
What even is MetaMask?

I believe it's a crypto-currency wallet interface. Something like that.

 jojo_monkey_boy wrote:

 Sinful Hero wrote:
What even is MetaMask?

I believe it's a crypto-currency wallet interface. Something like that.

do anyone but shady criminals use crypto currancy?

 RiTides wrote:

 OrlandotheTechnicoloured wrote:

This was quite a specific security issue that only affected users of the MetaMask program. Despite this breach only affecting a handful of people, we wanted to tell you all about it in the spirit of openness because we think it’s right that you guys know there was an issue, and we want you to know that we’ve sorted it.

Thumbs up for them acting fast (and reporting the issue fast too)

Agreed, and loving everything about "New GW" these days . I can't imagine most companies would have posted that much detail that quickly on a security breach!

It’s definitely laudable, but worth noting companies are legally required to do this kind of thing under GDPR legislation. Admittedly not with such good copywriting, mind. :-)


Automatically Appended Next Post:

BrianDavion wrote:

 jojo_monkey_boy wrote:

 Sinful Hero wrote:
What even is MetaMask?

I believe it's a crypto-currency wallet interface. Something like that.

do anyone but shady criminals use crypto currancy?

Hipsters.