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Hopefully not the only one to notice beasts of war station looks awfully like Babylon 5.....

I'm really surprised that so far all 3 of my fellow opponents have seen neither that show or BSG - very odd as both are great for space combat and illustrate stuff like point defence etc

Had a great game last night where , despite using 4 nukes and getting -4 VP , was able to win.

Just got my Commodore pledge...and am waiting for it to warm up before I take all the plastic out.

The ships are bigger than I thought they'd be, now that I can see them in the flesh. That box is heavy!

 TwilightSparkles wrote:
Hopefully not the only one to notice beasts of war station looks awfully like Babylon 5.....

You are definitely not.

After the last update I sent an enquiry as I have received no notification at all... A few hours later I received a small email that they are going to check... since then silence.

Honestly I really would like to have it before Christmas because that is only time of year where I have the leisure to paint things... And I was really looking forward to it.

Another week, another update, still no shipping notice, still no package.

My friend finally just got his Commodore shipping notice!

 RiTides wrote:
My friend finally just got his Commodore shipping notice!

This is great news!

What's he having for lunch?

And perhaps more importantly, where does he live?

Mine must be the last to be packed and delivered even though I don't live far from them.

There are still so many of us who are waiting for this... I just cannot believe their numbers are correc.t

I wonder if some backers have 'fallen out of the database' like happened with mantic on the dungeon saga KS (think that was the one)

hawk won't find out until they start wading through the mass of 'where's my stuff' emails a lot of which will be redundant by them

(hopefully i'm wrong, but there do seem to be a lot of folk on various forums still waiting )

 OrlandotheTechnicoloured wrote:
I wonder if some backers have 'fallen out of the database' like happened with mantic on the dungeon saga KS (think that was the one)

hawk won't find out until they start wading through the mass of 'where's my stuff' emails a lot of which will be redundant by them

(hopefully i'm wrong, but there do seem to be a lot of folk on various forums still waiting )

This apparently has happened to at least one person per the KS comments, which may be why Hawk asked people to contact them to confirm the status of their orders.

(Mine is apparently stuck somewhere in England for weather I think).

http://www.beastsofwar.com/dropfleet/vlog-anatomy-kickstarter-hawk-wargames-dave/

Hawk Dave does some explaining. Basically it seems to boil down to Hawk's planning being inadequate, particularly their shipping arrangements. To be honest I'm surprised that they were as unprepared as they apparently were.

It is 40 minutes long though and I have only skimmed it.

All the pledges have now been packed and they are 'nearly' finished shipping.

Alpharius - He's in D.C., although it seems pretty random what order pledges are fulfilled in (we backed at the same time and I got mine a while ago, although it was a Lieutenant with add-ons).

 Silent Puffin? wrote:
http://www.beastsofwar.com/dropfleet/vlog-anatomy-kickstarter-hawk-wargames-dave/

Hawk Dave does some explaining. Basically it seems to boil down to Hawk's planning being inadequate, particularly their shipping arrangements. To be honest I'm surprised that they were as unprepared as they apparently were.

I found Dave quite relatable on this. I'm not ready to forgive yet, but I understand.

That BoW host though, he's driving me up the wall. Dave is finally apologizing and explaining without qualification. Don't jump in after every statement with an excuse for him!

 JOHIRA wrote:

 Silent Puffin? wrote:
http://www.beastsofwar.com/dropfleet/vlog-anatomy-kickstarter-hawk-wargames-dave/

Hawk Dave does some explaining. Basically it seems to boil down to Hawk's planning being inadequate, particularly their shipping arrangements. To be honest I'm surprised that they were as unprepared as they apparently were.

I found Dave quite relatable on this. I'm not ready to forgive yet, but I understand.

That BoW host though, he's driving me up the wall. Dave is finally apologizing and explaining without qualification. Don't jump in after every statement with an excuse for him!

Just a guess... is it Warren?

 Mymearan wrote:

 JOHIRA wrote:

 Silent Puffin? wrote:
http://www.beastsofwar.com/dropfleet/vlog-anatomy-kickstarter-hawk-wargames-dave/

Hawk Dave does some explaining. Basically it seems to boil down to Hawk's planning being inadequate, particularly their shipping arrangements. To be honest I'm surprised that they were as unprepared as they apparently were.

I found Dave quite relatable on this. I'm not ready to forgive yet, but I understand.

That BoW host though, he's driving me up the wall. Dave is finally apologizing and explaining without qualification. Don't jump in after every statement with an excuse for him!

Just a guess... is it Warren?

I don't know his name, but it's really obnoxious. A person can't apologize without admitting they did something wrong. I'm going to give Dave the credit that he was sincerely trying to apologize, admit he did wrong, and explain how and why it happened. And literally almost every other sentence he tried to do just that, the host jumped in making excuses for him and defending him from his own apology. He effectively co-opted Dave's apology/explanation into a "kickstarters are harder than you think!" argument, which didn't add anything useful to the video. I get the impression either his enthusiasm for the game or his friendship with Dave got in the way of his duty as a video host to let Dave get across his message without interfering with it.

But nevertheless, assuming that like Dave promised in the video that all of the final shipments are out or imminently heading out, I think Hawk has gotten over the three biggest hurdles in this whole debacle: they got the Kickstarter delivered, they admitted what they did wrong, and they communicated with their customers. Now if only they can resolve the last few Kickstarter hiccups and demonstrate that they're not going to make the same mistakes again, I think they can move on from this.

That is indeed Warren. Which is pretty much an asshat in every video ever. Anytime he speaks its pretty horrible.(IMO)

Was good to see Dave go through it all though.

Was also good to see Dave talk about another KS not being "in the card for a long long time, if ever again".

I think Hawk did a kickstarter for the right reasons, and I can't really see why they'd do one again

Hawk just posted a KS update that there are only 20 pledges left to ship. In the first hour or two of comments at least 12 people have posted that they have not received their pledges or shipping notices. Its seems a virtual certainty at this point that some undetermined number of pledges are unaccounted for. Missdirected, lost or just no shipping notices sent.

Is anyone else having trouble contacting hawk war games. I still haven't received anything for my lieutenant pledge, and i've tried emailing them 4 times over the past 2.5 weeks but i still haven't heard anything back. Any other suggestions other then trying the info@hawkwargames address?

spartan059 wrote:
Is anyone else having trouble contacting hawk war games. I still haven't received anything for my lieutenant pledge, and i've tried emailing them 4 times over the past 2.5 weeks but i still haven't heard anything back. Any other suggestions other then trying the info@hawkwargames address?

There's a lot of people on the KS page claiming to have sent multiple inquiries and never gotten a response. I think Hawk has a couple other email addresses but the issue seems to be they are just not bothering to reply so I don't know that sending emails to another address would accomplish anything.

From the sound of it most of the staff have either been off ill, out of the office and in birmigham packing KS packages or fighting to keep the office running with almost no staff,

so no doubt emails are piling up unanswered both from KS backers wondering where there stuff is, and from retailers wanting to know when the delayed wave 2 stuff was going to be shipped as a bunch had offered pre-orders which were now delayed

annoying as it is (especially when there is an indication of some KS backers seeming to go missing from the shipping DB) you may just need to give them a week or two post KS shipping finishing for them to catch up as every extra email you and everybody else sends in is just going to compound the problem

(they do have a facebook they are posting on but there's no sign of them actually interacting with anybody on there recently)

The thing is, if you have 100 people and each person is sending 4 emails, that's 400 emails to crossreference.

That's about the amount of emails I have to sort through at work after a week off, it usually takes me most of a day to clear through them, and that's just marking up the 'important' ones and deleting the chaff.

spartan059 wrote:
Is anyone else having trouble contacting hawk war games. I still haven't received anything for my lieutenant pledge, and i've tried emailing them 4 times over the past 2.5 weeks but i still haven't heard anything back. Any other suggestions other then trying the info@hawkwargames address?

Be patient. They probably got your mail. They have repeatedly mentioned that they yet have to go through the e-mails regarding missing orders because they did not have the time to do this during the shipping process.

spartan059 wrote:
Is anyone else having trouble contacting hawk war games. I still haven't received anything for my lieutenant pledge, and i've tried emailing them 4 times over the past 2.5 weeks but i still haven't heard anything back. Any other suggestions other then trying the info@hawkwargames address?

Did you read the latest up or watch Dave in the latest BOW video?

He said they are going through every single email, and did say to stop sending emails if you have already sent something. You emailing 4 times means its 4 times the amount of work for them to go through and keep track of and pushes other peoples further back in the queue. Multiply that by the amount of people like you sending more then 1 and its a nightmare. They will get to it in order one by one.

You should not need to watch a 40 minute video in the hopes that someone will make a remark helpful to you, especially if it's something as vital as "don't send more emails, we'll respond to them, we promise".

I shouldn't have to watch a video on another site, to find things out. When you email them they say they will respond to you within 5 days. There is nothing even acknowledging that they received anything. You don't know if your mail got sent to a spam folder or whatnot, and when you're dealing with a several hundred dollar pledge with all the add ons that vanished into the ether of the faulty pledge manager, you think they would at least respond saying we got the email and it will be sorted out.

str00dles1 wrote:


He said they are going through every single email, and did say to stop sending emails if you have already sent something. You emailing 4 times means its 4 times the amount of work for them to go through and keep track of and pushes other peoples further back in the queue. Multiply that by the amount of people like you sending more then 1 and its a nightmare. They will get to it in order one by one.

This was only mentioned on a 40 minute video that was hosted by a third party. None of the recent updates mention anything about emails other than that they are being slowly worked through.

It cant be our problem honestly. If a company does not reply to my e-mails for WEEKS, heck, that's definately not my problem.

I STILL have got nothing. I got one of those standard replies that they're looking into it... Not going to have my set this year which really pisses me off.

RoninXiC wrote:
It cant be our problem honestly. If a company does not reply to my e-mails for WEEKS, heck, that's definately not my problem.

I STILL have got nothing. I got one of those standard replies that they're looking into it... Not going to have my set this year which really pisses me off.

Same boat here. I'm a quite patient person and didn't complain on the campaign site even though I'm not particularly happy about the communication and delays but not getting a proper reply after I send them an email they specifically asked for themselves is an insult!