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Made in us
Badass "Sister Sin"






Camas, WA

Summary:
I paid mmorris0987 (Mike Morris) $325 on 9/6/2016 for a Dark Eldar army. Unfortunately, I used the Paypal mobile app to process the payment, which defaults to friends and family. I didn't notice this until after things went south. After initial communication and delays in shipping, Mike went dark. He ended up replying on 9/15 that he was in a car wreck and then has not replied to anything else. I suspect that either the car wreck did not happen or was not serious (as he is back to work as of yesterday at the latest, when I phoned).

I have since attempted contact through FB (friend request deleted, message unread), phone (messages left, not responded to) and here. I have escalated my dispute through paypal (both phone and online), but have so far not received a refund. I have a fair chunk of his personal information that I've dug up, if the mods need it for any reason. If the transaction report doesn't work, I will continue to attempt to contact through other methods until I find resolution.

Private Message History
Spoiler:

From: Mmorris0987
To: pretre
Date: 2016/09/06 08:35:46
Subject: Army lot
I have a large mobile Dark Eldar force I'm wanting to get rid of. Roughly 1500 in retail. I can get you a list if you are interested.


From: pretre
To: Mmorris0987
Date: 2016/09/06 08:43:10
Subject: Re:Army lot

Mmorris0987 wrote:
I have a large mobile Dark Eldar force I'm wanting to get rid of. Roughly 1500 in retail. I can get you a list if you are interested.


Send me a list and pictures, please.

From: Mmorris0987
To: pretre
Date: 2016/09/06 08:54:23
Subject: Re:Re:Army lot
I put them all in a drive folder with a list. I'm on my phone right now and it's easier that way.

https://drive.google.com/folderview?id=0B1Rd_oF-trcYZ1VPNjVwZVdNRGc

From: pretre
To: Mmorris0987
Date: 2016/09/06 09:44:54
Subject: Re:Re:Re:Army lot

Mmorris0987 wrote:
I put them all in a drive folder with a list. I'm on my phone right now and it's easier that way.

https://drive.google.com/folderview?id=0B1Rd_oF-trcYZ1VPNjVwZVdNRGc


Okay, and before I work this up, you read this part:

Keep in mind that deep discount is usually around 25% OF retail depending on condition. If this is not clear, this means I buy at 75% OFF retail price.)

From: Mmorris0987
To: pretre
Date: 2016/09/06 10:11:28
Subject: Re:Re:Re:Re:Army lot
Understood

From: pretre
To: Mmorris0987
Date: 2016/09/06 10:29:38
Subject: Re:Re:Re:Re:Re:Army lot
Riders for the vehicles?
Extra bits?


From: Mmorris0987
To: pretre
Date: 2016/09/06 10:44:56
Subject: Re:Re:Re:Re:Re:Re:Army lot
Riders for the vehicles are there. Extra bits for 4 of the Raiders. Extra bits for 5 of the new plastic wracks.

From: pretre
To: Mmorris0987
Date: 2016/09/06 10:48:26
Subject: Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Riders for the vehicles are there. Extra bits for 4 of the Raiders. Extra bits for 5 of the new plastic wracks.


Cool. I can offer $350.

From: Mmorris0987
To: pretre
Date: 2016/09/06 16:04:43
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Army lot
Would you be able to hit $400? That will include shipping.

From: pretre
To: Mmorris0987
Date: 2016/09/06 16:26:54
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Would you be able to hit $400? That will include shipping.


Let me think about it and I'll get back to you tomorrow.

From: Mmorris0987
To: pretre
Date: 2016/09/06 16:32:52
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot
Screw it lol, i can do 350, funding for my knights

From: pretre
To: Mmorris0987
Date: 2016/09/06 16:53:46
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Screw it lol, i can do 350, funding for my knights


K. Send me your PayPal and I'll send it tomorrow.



From: Mmorris0987
To: pretre
Date: 2016/09/06 16:56:43
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot
xxx@fullsail.edu

Thanks! If you have a chance to do it tonight, I'll take $325. Got a buddy wanting to offload a couple Knights to me asap XD

From: pretre
To: Mmorris0987
Date: 2016/09/06 17:28:43
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
xxx@fullsail.edu

Thanks! If you have a chance to do it tonight, I'll take $325. Got a buddy wanting to offload a couple Knights to me asap XD



Eben Lowy
<MY ADDRESS REMOVED>

Please get tracking and pack everything appropriately.

Thanks!

From: pretre
To: Mmorris0987
Date: 2016/09/06 17:53:38
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Will do sir! Will get it packed up tonight and out to you tomorrow =)


Awesome. Thanks!


From: pretre
To: Mmorris0987
Date: 2016/09/08 07:00:24
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Will do sir! Will get it packed up tonight and out to you tomorrow =)


Howdy. Checking in. Did you get tracking?

Inbox :: Message
From: Mmorris0987
To: pretre
Date: 2016/09/08 07:29:59
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot
Not yet. I'm scrambling trying to find a box big enough to fit everything with the foam and case. Should be no later than tomorrow. Sorry for the delay :(

From: pretre
To: Mmorris0987
Date: 2016/09/08 07:54:46
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Not yet. I'm scrambling trying to find a box big enough to fit everything with the foam and case. Should be no later than tomorrow. Sorry for the delay :(


No worries. Just checking.

From: pretre
To: Mmorris0987
Date: 2016/09/11 17:37:57
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Not yet. I'm scrambling trying to find a box big enough to fit everything with the foam and case. Should be no later than tomorrow. Sorry for the delay :(


Checking back in...

From: pretre
To: Mmorris0987
Date: 2016/09/14 07:20:26
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Not yet. I'm scrambling trying to find a box big enough to fit everything with the foam and case. Should be no later than tomorrow. Sorry for the delay :(


It has now been over a week since I paid and almost a week since your last response. If I don't get a tracking number today, I will be seeking a paypal refund tomorrow morning. Not trying to be a dick, but that's a lot of money for me to be sitting on with no product.

Thank you.

Eben

From: pretre
To: Mmorris0987
Date: 2016/09/15 07:15:23
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot
I have submitted a request for refund.

From: Mmorris0987
To: pretre
Date: 2016/09/15 07:56:03
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot
Hi Eben,

I was in a car wreck last week and have been in the hospital. That is why I haven't had a chance to respond. I understand that it was a chunk of money to send without word for a week and understand you sending the refund request. Though, a chance to respond would have been nice. Life happens, some people aren't online everyday. No hard feelings on my end . Have a good week.

From: pretre
To: Mmorris0987
Date: 2016/09/15 08:20:00
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Hi Eben,

I was in a car wreck last week and have been in the hospital. That is why I haven't had a chance to respond. I understand that it was a chunk of money to send without word for a week and understand you sending the refund request. Though, a chance to respond would have been nice. Life happens, some people aren't online everyday. No hard feelings on my end . Have a good week.


I'm sorry to hear about the car accident. I did give you a week to answer, so there was a chance to respond. If you want to still continue the deal, you can feel free and I will reissue the payment when the items are received.

From: pretre
To: Mmorris0987
Date: 2016/09/17 09:36:35
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot

Mmorris0987 wrote:
Hi Eben,

I was in a car wreck last week and have been in the hospital. That is why I haven't had a chance to respond. I understand that it was a chunk of money to send without word for a week and understand you sending the refund request. Though, a chance to respond would have been nice. Life happens, some people aren't online everyday. No hard feelings on my end . Have a good week.


I'm still waiting through the dispute process. If you have the time, please refund the payment on your end.

Thanks!

Eben


From: pretre
To: Mmorris0987
Date: 2016/09/20 06:52:56
Subject: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Army lot
Mike,

It's obvious that you are avoiding me at this point. Whether you were in a car wreck or not, you are back on your feet at this point and still have failed to make any attempt to even respond, forget about refund or ship. I have attempted to call you by phone, contact you by facebook and have continued to message you on here without a response. The next step I will be taking this morning is to submit a Transaction Report on dakka. I will continue to find ways to escalate this until I have resolution. Please, do the right thing, and refund my money.

Thank you

Eben


Reminder, for others, that although I appreciate support, the rule for TRs say:
"-If you have no pertinent information to add to a Transaction Report, DO NOT POST! Jumping on the bandwagon may be appropriate in other places, but we would like to keep Transaction reports concise and clear. Doing so will result in your post being removed. "

This message was edited 5 times. Last update was at 2016/09/20 18:13:05


Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in us
Monstrous Master Moulder





Longmeadow MA 25+ Trade Rep

The best way to resolve this with Paypal is over the phone, if you haven't called already.

"Orkses never lost a battle. If we win we win, if we die we die fighting so it don't count. If we runs for it we don't die neither, cos we can come back for annuver go, see!"

I dig how in a setting where giant, muscled fungus men ride Mad Max cars and use their own teeth as currency, the concept of little engineering dudes with beards was considered a step too far down the aisle of silliness.
ADB 
   
Made in us
Badass "Sister Sin"






Camas, WA

 Dez wrote:
The best way to resolve this with Paypal is over the phone, if you haven't called already.

As has been said in the OP, I have contacted Paypal and escalated. The refund has not been processed yet. This has included phone calls and e-mail to Paypal. I've always heard that phone is the best way, but I was much less successful over the phone than I was over e-mail.

edit: I have edited the OP to show that I have called and e-mailed Paypal.

This message was edited 2 times. Last update was at 2016/09/20 15:23:18


Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in ca
[SWAP SHOP MOD]
Robot Cat






OH-I Wanna get out of here

Keep us updated. I did remove his email address, just to be safe. For others, as pretre said, please do not post if you do not have pertinent info. prerte is a prolific trader, I'm sure he knows how paypal works, etc.
   
Made in us
Badass "Sister Sin"






Camas, WA

 whalemusic360 wrote:
Keep us updated. I did remove his email address, just to be safe.

Whoops, sorry about that. I missed it. Amusingly enough, that e-mail is not actually a valid e-mail anymore (I did try e-mailing him), although it is still a valid Paypal account.

Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in us
Androgynous Daemon Prince of Slaanesh





Norwalk, Connecticut

 pretre wrote:
 whalemusic360 wrote:
Keep us updated. I did remove his email address, just to be safe.

Whoops, sorry about that. I missed it. Amusingly enough, that e-mail is not actually a valid e-mail anymore (I did try e-mailing him), although it is still a valid Paypal account.


Hopefully this counts as contribution; likely if it counts as a paypal email but not valid, there is a good chance he has blocked your messages there, or sent them to his spam folder. Both are easily done. You might be able to still reach him on that email with an alternate email account, if you haven't tried already. However, if he has blocked your email anyway, then reaching out with an alternate will have next to zero results, except proof that he is avoiding making good on your transaction. Good luck!

Reality is a nice place to visit, but I'd hate to live there.

Manchu wrote:I'm a Catholic. We eat our God.


Due to work, I can usually only ship any sales or trades out on Saturday morning. Please trade/purchase with this in mind.  
   
Made in us
Badass "Sister Sin"






Camas, WA

 timetowaste85 wrote:
 pretre wrote:
 whalemusic360 wrote:
Keep us updated. I did remove his email address, just to be safe.

Whoops, sorry about that. I missed it. Amusingly enough, that e-mail is not actually a valid e-mail anymore (I did try e-mailing him), although it is still a valid Paypal account.


Hopefully this counts as contribution; likely if it counts as a paypal email but not valid, there is a good chance he has blocked your messages there, or sent them to his spam folder. Both are easily done. You might be able to still reach him on that email with an alternate email account, if you haven't tried already. However, if he has blocked your email anyway, then reaching out with an alternate will have next to zero results, except proof that he is avoiding making good on your transaction. Good luck!

No, this is a legit bounce from fullsail.edu. His e-mail no longer exists on the server. I imagine he is no longer a student.

Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in us
Fate-Controlling Farseer





Fort Campbell

He was trying to conduct a trade with me on the 12th and 13th, so I don't know how badly that wreck affected him.

Full Frontal Nerdity 
   
Made in us
Fresh-Faced New User





I have responded to pretre both on here and on Facebook, just awaiting his response.
   
Made in us
Badass "Sister Sin"






Camas, WA

I have responded and am working towards resolution still.


Automatically Appended Next Post:
Still waiting on Paypal refund.

This message was edited 1 time. Last update was at 2016/09/24 16:40:51


Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in us
Badass "Sister Sin"






Camas, WA

No response in almost a week. The only good news is that I think Paypal is close to the 'default to buyer' status.


Automatically Appended Next Post:
Finally! Paypal has sided with me and refunded the transaction.


Automatically Appended Next Post:
I would strongly caution anyone else from dealing with this user in the future. This issue was resolved without his assistance, basically.

This message was edited 2 times. Last update was at 2016/09/29 17:00:19


Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
 
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