DW:
Hi guys,
I, like yourselves, want to bottom out the whole Resin Forge saga. I've had a great service from them on two occasions.
I have spoken with Resin Forge and I've told them the only way to get things back on track is to fully satisfy your concerns.
Could you please give me a few bullets covering exactly what you want answers to or addressed.
I will provide this list to Resin Forge with the idea that they answer them all.
Regards,
DW
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LEXICANUM:
Since we report on Dakkadakka's viewpoints it's basically the same list.
- business registration number/ tax number (only that will allow an independent check of who are owners)
- physical business address + official statements as to the names of former and current owners in an absultely clear way (not the usual jumping around without making a real statement)
- proof that they visited the Horus Heresy weekender (photos not taken from other people's pages)
- clear and precise statements as to if and till when Daniel Mandelbaum was co-owner of Resin Forge.
This would be the minimum questions to be answered.
You can also give uy the contact addresses that he gave you (physical addresses, not e-mail or phone).
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DW:
Hi Lex. Here is the response from Resin Forge:
- business registration number/ tax number (only that will allow an independent check of who are owners)
Done once we have Daniel officially removed as co-owner. That way the tax and business info match. If we list it now people will say he has never quit and wont. With proof showing he's gone, that ends that topic.
- physical business address + official statements about the names of former and current owners in an absolutely clear way (not the usual jumping around without making a real statement)
We are changing over addresses to a PO box which can be checked at the post office about who's name it is in. Lex says PO boxes are bad but frankly, after the harassment Daniel got, even if you all feel it's deserved, we do not wish the same. PO boxes can be tracked but it keeps drama away from our homes. We will discuss our results. Official statements have been provided on both Jason and I. First and last name in the C&D as well as my own paypal.
We were scammed by the very law firm but we told them to put all 3 owners to be OPEN AND HONEST. We did not hide anyone. We will not provide pictures of
IDs as Daniels mother did that last year before she passed away and was still told he's fake. Then upon the very day she died this year, people talked about her badly. Then again on mother's day when people sent her dead lowers with her obituary picture stating rot in hell and other horrid things. Now they act like he plays the move psycho. No wonder he quit after kens claims was resolved by me and my personal account tied to
RF.
- proof that they visited the Horus Heresy weekend (photos not taken from other people's pages)
This one will not happen. Pictures show Kim and Jason and we will NOT show what they look like. Even
FW itself agreed to not show who we sent and told us flat-out they do not show list of people who were there. That's a clear violation of privacy. This topic also has ZERO to do with how we have made every order or refunded 3 people 2 of which we won the paypal dispute but refunded anyways. Jean, Midget Overlord as he goes by on dakka stated bluntly he talked to Jason and Daniel. Paypal is in my name. 3 owners. done. You also fail to mention the 8 people who wanted to sell us fulgrims. We didnt get really any extras but since we made less then a handful of sales total, it didnt matter.
- clear and precise statements as to if and till when Daniel Mandelbaum was co-owner of Resin Forge.
Once we find a law firm here that can write up the papers for a cost we can afford (soon) we will post those gladly showing Daniel has left the company for good. Thats documents that can be verified. Same goes with Business regestration. We need to remove him from it before showing hes gone, obviously. This would be the minimum questions to be answered. I assume for now as you always want more proof, which at this point we want this to end so ask away. But do not give us no time to provide what you want. We have lives and family too that take up our time as well.
You can also give uy the contact addresses that he gave you (physical addresses, not e-mail or phone).
No idea what this means.
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DW:
Again from Resin Forge:
-You can also give uy the contact addresses that he gave you (physical addresses, not e-mail or phone).
No idea what this means.
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DW:
Again from Resin Forge:
If he wants alternate proof for something we refuse to show, we are open to hear it.
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LEXICANUM:
That's free to publish?
"You can also give uy the contact addresses that he gave you"
That's addresses to which parcels by people who gave Mandelbaum models to convert were sent to. You can also ask if they will continue using the Mandelbaum office space PO boxes for business. And the Mandelbaum phone number to "contact" people who disagreed with them (aka continue to call up people's workplaces to get them fired).
Also: they don't have any pictures of any models from the
HH weekender that does not show the two owners who went? Hiw did they manage that? Did they creep into the showcases? Did they jump in front of the powerpoint presentation? THat is kind of hard to believe somehow, what do you think?
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DW:
Resin Forge asked me to send you this from a e-mail from Tris at Forge World
ATTACHED ALREADY KNOWN SCREENSHOT OF
FW MAIL
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DW:
Just sending your comments to Resin Forge
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LEXICANUM:
PLus let's make one things absolutely clear. You can also go and check that in all our past posts and on the Dakka thread. Nobody did say that Resin Forge was scamming people. It was and is all about the by now self confessed fact that Daniel Mandelbaum is/ was involved in that company that all that stuff came up. Daniel Mandelbaum has a mile long string of fraud allegations against him and the purpose was and is to protect people from falling for his tricks again. And although Resin Forge always claims that Dakka or others doubt they have real customers that got their stuff this is simply not true. The doubts were neither referring to their general stock, nor to the existence of all their customers, but quite specifically to the promises to get new customers for bringing stuff from the
HH weekender.
And just as a sidenote: all the previous businesses or Daniel Mandelbaum also had satisfied and loyal customers. Until at some point all blew up and he disappeared.
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DW:
Resin Forge say comments can be published
My personal opinion is what does it matter about them being present at the event or not. They were able to fulfill most of the relevant requests and dealt professionally with those they couldn't. Just an opinion. Happy to discuss
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LEXICANUM:
That email [(NOTE: referring to
FW email)] doesn't prove they went to the
HH weekender, it just says that people from their "group" (why "group"? It should be a "business" or "company" or sth like that?) ordered products from Forgeworld. Which was not questioned.
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DW:
I thought there was some question about actually having stock?
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LEXICANUM:
No. That is what Resin Forge tries to make everybody believe. The question was and is that they claimed to go to the
HH Weekender. Seriously, we are not lying to you. Resin Forge made that one up in order to present themselves as victims or whatever. If you would like to have a look at the Dakka thread you would see how often people said that it was about the
HH weekender.
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DW:
I'm not saying your lying dude
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LEXICANUM:
It's just that it really gets on my nerves how this person/ persons manages to turn every frikkin't statement around. We just asked for denial or confirmation that Daniel Mandelbaum was behind Resin Forge in the beginning. And then they went ape on us. Really incredible.
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DW:
Ok. I've not spoken directly to Resin Forge on this point but could this not be a confused point. I thought they honoured all requests for bits related to the event? Did someone not get what they requested and then not receive a refund?
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DW:
Response from Resin Forge
Ok, one moment while I put them into a wordpad to actually read. Also, just looking over it, there are questions, mainly on Daniel, some we can talk about others we will not, simply because he is no long a part of the company and wont be 100% once the legal documents are signed. All of which will be from a Dallas Law Firm which can be verified. We want all information to be easily verifiable.
You can send that but ask him to wait while the rest is gone over closely to have proper responses.
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DW:
Response from Resin Forge
At least in the interest of good will in these talks.
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LEXICANUM:
We haven't seen any proof that they ever went to the event. Or that they delivered any goods from the event. Which does NOT mean we say somebody did not get refunden. We just generally doubt that Resin Forge ever went to the event.
*refunded
@"You can send that but ask him to wait while the rest is gone over closely to have proper responses.": too late, already went out to the Dakka people after the first "ok".
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DW:
Could it not be that when they said they would attend they meant they would have a presence in getting stock? I know they asked customers who were attending if they would be willing to help them get the items. Maybe a mistake to use those terms in hindsight
Ok can you take it down in while this is all sorted as a gesture of good will to get to the bottom of this?
Responses to all points are half complete
Sorry for the confusion
Do you mind me asking where in dakka this is going?
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LEXICANUM:
Well, you can't get back messages. As you will notice, we did not put it up yet on the thread and
FB page. That does not mean that we will stick to a seconf version if there are important changes of content.
As for them going to
HH weekender
hhconfirm-cens.jpg
They also promised coverage of the
HH weekender.
HHcoverage.jpg
Here: they clearly avoid the question here
hhorno.jpg
And here the completely clear statement that they were
going to the weekender
resinforgeweekender1.jpg
And in the first statement that you forwarded us they
say themselves:
"- proof that they visited the Horus Heresy weekend
(photos not taken from other people's pages)
This one will not happen. Pictures show Kim and Jason and we will NOT show what they look like. Even FW itself agreed to not show who we sent and told us flat-out they do not show list of people who were there. That's a clear violation of privacy. "
Does that convince you that they were telling their customers they were going to the weekender?
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DW:
Ok. By what you've posted it does appear they intended to attend and said as much.
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LEXICANUM:
Yep. So people want to see proof.
And they want to see proof because they don't believe that Daniel Mandelbaum has given up his old ways where would always construct such stories etc.
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DW:
I see the problem. What I'm not sure about is it's significance. Yes, they should not have said this if they did not intend to attend. But this issue seems to be purely about attendance at the event. But this did not lead them to promise stock they could not provide. Infact they were specific there would be limits
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LEXICANUM:
You see, this whole pile of gak started because Resin Forge refused to admit that Mandelbaum was in the boat (if not the captain of the boat). People by know even doubt the existence of the other "co-owners".
Did you read the Dakka thread? It would really, really help I think.
The relevance if they attended or not is that you can't say you run a legit business if you are accused of being a pathological liar. That starts with getting stuff from an event halfway across the globe and ends as the last times with people getting ripped off because they believed that his wife and kids died and therefore they did not claim their money back in time etc. This really is a general issue. Resin Forge does not seem able to make honest statements or not to contradict itself constantly.
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DW:
I've received answers from Resin Forge to the points. They just need to correct a mistake and I'll forward it.
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LEXICANUM:
No hurry. BUt as for you, please, please have a look at this:
http://www.dakkadakka.com/dakkaforum/posts/list/526190.page
Ignore the "hate posts" in between, but please skim through. You will understand much better what is going on when having the complete story and not only what Resin Forge decided to pick out and publish on their page (not to mention what they decided to delete!).
LINK: Cease & Desist letter sent to Dakka on behalf of Resin Forge & its owner Daniel Mandelbaum -...
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DW:
Ok dude. Thank you. Answers incoming
"You can also give us the contact addresses that he gave you"
That's addresses to which parcels by people who gave Mandelbaum models to convert were sent to. You can also ask if they will continue using the Mandelbaum office space PO boxes for business. And the Mandelbaum phone number to "contact" people who disagreed with them (aka continue to call up people's workplaces to get them fired).
That is a clear no. We will not be using his address or even one close to him. Daniel used either his home address or his own personal business address which was a Suite, not a PO BOX. We will most likely use a PO BOX as after this whole drama with everyone, including Daniel, we do not want personal home addresses given out. In the US that is perfectly legal for a small company. We will list this PO BOX number which can easily be tracked by postal workers as to who owns it. We will also not be using his phone number any longer. His number he said will not change simply for people to reach him if they should have any claims against him. We also did not agree for him to call that persons place of work. We wanted Jason to be the one who is much calmer and was the one to deal with Midget overlord on dakka which we resolved even with a USPS mistake and tracking that simply did not update. (This can be easily looked up on page 2 of that thread.)
Also: they don't have any pictures of any models from the HH weekender that does not show the two owners who went? Hiw did they manage that? Did they creep into the showcases? Did they jump in front of the powerpoint presentation? THat is kind of hard to believe somehow, what do you think?
There are a total of 11 pictures but in all 11, the 2 staff are shown. Crowds were thick around the cases and once again, the staff that was there are small. And honestly scared over all the internet hate towards Daniel. Believe it or not, its the simple truth. Its also worth pointing out, the trip was not for the event. It was a trip planned in advance and then as the event was near the date planned, it was tossed in. The real trip was to simple visit friends.
Plus let's make one things absolutely clear. You can also go and check that in all our past posts and on the Dakka thread. Nobody did say that Resin Forge was scamming people. It was and is all about the by now self confessed fact that Daniel Mandelbaum is/ was involved in that company that all that stuff came up. Daniel Mandelbaum has a mile long string of fraud allegations against him and the purpose was and is to protect people from falling for his tricks again. And although Resin Forge always claims that Dakka or others doubt they have real customers that got their stuff this is simply not true. The doubts were neither referring to their general stock, nor to the existence of all their customers, but quite specifically to the promises to get new customers for bringing stuff from the HH weekender.
That may be true but the Lex fans used the word scam, ripoff, con, thief and many more over and over with rarely a censor. We do screen cap as well. Daniel's history was much more then we had thought. When we did find out we were not going to ditch him or the community just to leave the "hordes" left hanging. We set up a phone line and got 1 call which we are working to prove but records from then are hard for both sides to find. Even then and even with Daniel leaving we wish to continue to work with that person. We also worked with ken from Dakka ourselves. We have always treated our customers right and if a co owner had claims against him, we did check into them.
There is a bunch of internet rumors but none of those people step up
As for our new customers as you put it from the
HH weekender, you have always grossly over estimated it. We sold at cost, to less then a handful of people. We did that as a promo to build rep for
RF. But because of Daniel, Lex, Dakka and others, we are all but ruined. We put savings into this. And now we are nothing but scum for trying to help people for Daniel.
And just as a sidenote: all the previous businesses or Daniel Mandelbaum also had satisfied and loyal customers. Until at some point all blew up and he disappeared.
We are not going anywhere. We warn people with custom orders when it gets to be day 30. We are also phasing out those very custom orders due to delays by
FW.
We want loyal, repeat customers. Not to scam people and vanish. That's why we are still here.
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DW:
Resin Forge have asked me to confirm the text is in 3rd person as it is written as a company.
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LEXICANUM:
Well, they had weeks to clear things up. Instead they decided to go the aggression way and deny everything until it was way too late. They were given ample opportunity beforehand to react and make a statement concerning Daniel Mandelbaum. And come on, now they act surprised that people who have been ripped of by Mandelbaum in we don't know how many aliases explode as soon as he is sighted again. Oh please...
As for our fans or likers: we don't tell what to do. And pointing out that it was Resin Forge who brought the Lexicanum into this in the first place for having posts taken down and then brazenly claiming that Lexicanum was a hate page that had the homepage of their legal counsel deleted. We asked a simple question if Mandelbaum was in
RF or not. And by then ALL the gakload of problems were already out. So since May 7th or around there they did not deign to clear that up until now. And they were informed WELL beforehand that if they wouldn't bring proof from the
HH weekender, nobody would believe them. Nevertheless they decided on purpose not to bring back evidence? Oh pleaaaaaase. That's like the story that all eight people who wanted to sell their Fulgrims to Resin Forge were influenced by unknown persons to change their opinions.
So ok, let's assume for a second that anybody would buy that thing with them being in every picture. What's the explanation that they did not post photos of the entry tickets? Their names are already known, so?
Also the screenshot titled "resinforgeweekender1.jpg" compared to this statement " Its also worth pointing out, the trip was not for the event. It was a trip planned in advance
and then as the event was near the date planned, it was tossed in. The real trip was to simple visit friends."
This does not really add up either. And you see that's the essence of almost all statements from Resin Forge with or without Mandelbaum. They are very difficult to make sense out as in every case they look quite sketchy. Add to that old Mandelbaum emails feature the same grammatical and spelling errors as the newer
RF without Mandelbaum ones and you will understand that these explanations are not exactly going to convince a lot of people.
Also: no photos of the Fulgrims they brought back. The yknew everybody wnated to see pics and they did not manage to take a photo of any of the
HH only products without the owners in them?
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DW:
All good points. So do you believe this Daniel is still involved? Do I suggest to Resin Forge that one of the only ways to make some positive movement forwards is to show evidence of attendance at the
HH weekender?
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LEXICANUM:
Still involved? How to ascertain that? Only time will show that I guess... If he is, sooner or later the same will happen as in all the other businesses he was invlovedin. If he's not,
RF could work. Or not, they already damaged themselves quite a lot.
But for sure if they won't come up with proof they were at
HH weekender and that tax number to show they are at least a registered business on the names they claim, people will continue to ask questions. Quite understandably. And should it - in the worst case - really come out at a later point that Mandelbaum continues to be invloved contrary to the statements of now that he is gone, well then they are really, really royally fethed in the public opinion. And quite possibly also in the legal one if the documents are not filled out correctly. BUt we'll leave that for the future.
If you want to know if we personally believe this whole story. Well. Mandelbaum in the past already created whole armies of fake identities and multiple personalities to play different roles. So it's difficult not to at least take into consideration that the two other owners could be made up. Another reason for an official document stating clearly who is now standing in with their name for the whole thing. No matter what we personally believe, we will publish the statement that Mandelbaum is gone as according to Resin Forge, than people will have to make up their mind. Of course every contradictory statement at a later point will immediately bring back everybody to the point where we are now - just way quicker.