Hey.
Been sculpting on this for ages now since I wanted something to add to my own miniatures.
It is inspired by old pre heresy themes and I spent a great deal of time getting symmetry and making for easy conversions with other bitz like shoulder pads.

The "fins" at the back was something I liked to add to give a more old look. I call them air brakes and they come separate and can be glued on closed or opened position for added variety.
Bear in mind that they are loosely attached by small blobs of greenstuff in the pics (so the seams between the air brakes and the main turbine hull can look od with green blobbing out a bit) , as is the pack to a plastic mini for size comparison sake so things could always slip a little during my struggles with the camera.

It will be cast in resin for weight and stabilities sake, no need to have light plastic minis with heavy unbalancing backpacks.

Its odd and looks "old" but heck, I hope you like it.

















































Here some pics to show how it looks with the air brakes in the open position:

Whoa, that is immense.

I really love the style and design, though it is perhaps a little bit too big for my tastes.

A rather excellent piece of sculpting though.

Those are awesome! Sign me up for a dozen!

That is AMAZING! I am not too sure about it fitting in with the preheresy space marine, but it's still too cool to be true. Ork conversions could also make use...

Thats how pre heresy jump packs looked.

Very nice.

love those jump pack. I'll defiantly be getting some

Design looks spot on....but too big for my tastes.

That is AMAZING! I am not too sure about it fitting in with the preheresy space marine, but it's still too cool to be true. Ork conversions could also make use..

Then check in HH visions artbooks, I got the "barrel" ideas from there and THOSE jump packs are even bigger

Ork conversions could also make use...

Yeah, I guess orks could do well with them, I´ll try out a squad of slugga boys with those for some custom stormboys.

i kinda think they look a lil bit to far from the back of the torso or is that just me....

yep, second that, he early jet packs in what, late 80's, looked muvh the same!

Nice work

Very nice. I like the little directional control details.

It might help to show them next to the normal packs we're used to so people get a better sense of the size.

Love them

The spine is amazing, and they would make great ork parts! My mek would give some big teef for some parts like that!

I always thought that the pre-heresy jump packs were what Chaos Raptors wore.

These are cool nonetheless. Get these out by the time Blood Angels are released and you'll make a mint, I think.

Very cool man! You keep this up and you'll go far!

Looks much better than the old packs.
I want. I want many. Genuinely awesome sir!

Told ya they would love it

Now I am just waiting for Alpharius to show up and lose his s*** lol

Very nice.

May have to get some for my Dragon Claws/DC.

Or maybe even go all out and do all my Assault Marines in them.

This ROCKS! wow.

They look bit on the big side, but they would be great for conversion!

they look big but that might be because the base model doesnt have arms and shoulder pads.

Pyriel- wrote:

That is AMAZING! I am not too sure about it fitting in with the preheresy space marine, but it's still too cool to be true. Ork conversions could also make use..

Then check in HH visions artbooks, I got the "barrel" ideas from there and THOSE jump packs are even bigger

Ork conversions could also make use...

Yeah, I guess orks could do well with them, I´ll try out a squad of slugga boys with those for some custom stormboys.

IIRC though, that particular piece of artwork in the Heresy Visions has everything oversized (IE oversized legs, arms, etc). I think the artist just went 'big' on that picture.

Really loving the style!

The ydon't look too big to me just right!

i kinda think they look a lil bit to far from the back of the torso or is that just me....

Nope, did that on purpose so that if used on a SM mini all the arms and shoulderpads will fit in nicely with no hassle.
Then again they will be made in resin and its a very simple thing to take a knife and cut down the back piece so they get closer to the torso...but that will mean trouble fitting in bulky pads etc.

IIRC though, that particular piece of artwork in the Heresy Visions has everything oversized (IE oversized legs, arms, etc). I think the artist just went 'big' on that picture.

Nope, looked through all 5 art books and found numerous old jump pack pictures by various artists, they are all even bigger then the one I did.

But we MIGHT shrink it down a few percent if enough people complain.
If you ask me I like the bigger size, makes it look cool in some sort of way but that is my taste.

Now I am just waiting for Alpharius to show up and lose his s*** lol

Heh, he is probably very disappointed thinking they are butt ugly so he pretends he hasnt seen the thread

I'm really approving of these. Very solidly executed. Your increase in skill as a sculptor is becoming more and more apparent Pyriel. You do yourself proud.

Wow... Very nice indeed. Just one question... How much?

Vale,

JohnS

SOLD I'll take 20.. when do they go to the molds?

It's my experience that when you make a mold and cast something, it always comes out a little bit, but not much, smaller than the original. So once these are cast up they may not be as big.....

I REALLY want some of these.

When will these or those death guard type heads be for sale?

I'm really approving of these. Very solidly executed. Your increase in skill as a sculptor is becoming more and more apparent Pyriel. You do yourself proud.

Thanks man, glad to hear

When will these or those death guard type heads be for sale?

3 weeks should see them out.
Nick should know better though as well as the casting cost so bug him about these thing

I will start a brand new blood angels army just for this...tell me you have more equip in the same style they're beautiful!

Pyriel- wrote:
Nope, looked through all 5 art books and found numerous old jump pack pictures by various artists, they are all even bigger then the one I did.

But we MIGHT shrink it down a few percent if enough people complain.
If you ask me I like the bigger size, makes it look cool in some sort of way but that is my taste.

I hope you guys shrink it a bit . A lot of the heresy artwork suffers from fatty marine syndrome;

Oh, my PreHeresy Thousand Sons are going to look good with those! Excellent work, I'm looking forward to getting some of them

I'm not a Marines fan, but these are very good. Much better than the ones at MaxMini and even those were good.

Do the airbrakes come as 4 separate pieces or are there different jump packs?

i think i just found the packs to use to make my chaos raptors

Absolutionis wrote:I'm not a Marines fan, but these are very good. Much better than the ones at MaxMini and even those were good.

Do the airbrakes come as 4 separate pieces or are there different jump packs?

I believe he sculpted them as 4 separate pieces, Ill see them in 5 days or so when they get to me.

Nick

P.S. I was looking for the MaxMini ones to see how ours compare, I couldnt find them on the site.

http://www.maxmini.eu/store/index.php?main_page=product_info&cPath=12&products_id=49

Yeah I found them after I actually looked for them

I also vote for the Pack to be a fraction smaller.

It would be good if you attached some arms to the test body to compare its size to the GW version. As is the pack looks huge with no arms on it.

Fantastic!

Those look much nicer than the current GW ones and should go well with MkIV armour, so I'm certainly up for 20 of those. Loving the flaps btw, very nice touch.

Now all I need are some ornate, scorpion related assault weapons to finish off an assault squad or two

I'd second the request to put arms and pads onto the example model to get a better representation. In addition, I know this is late in the day, but would it be possible to change the position of the engines slightly?

Currently you have the engines and the pack in a straight line, which means you currently have a long, thin section connecting the pack to the body, which looks a little awkward. If the engines were attached to the central piece at an angle instead, so that a top down view produces a shallow V shape, this would bring the main body of the jump pack closer to the body, making it look like the pack is actually attached to the armour and still allowing space for shoulder pads and arms (I suspect I'm not explaining this properly...)

I might start using skyclaws just for these

I would second the comment on them sitting out too far to the back. While I realise that they need to accomodate the shoulder pads, I think sitting them in closer to the back and raising the turbines up over the shoulders would have been better for balance. As is, it looks like the marine would have to lean a long way forwards in order to stand up with it.

Other than that, I love it.

How much will it be for 11 of them shipped to the states?

MajorTom11 wrote:Told ya they would love it

Now I am just waiting for Alpharius to show up and lose his s*** lol

You called???

And YES, I LOVE them!

And, since they'll be going on my Truescale Marines? Well, I like the size they're at too!

I cannot wait until they are available for order!

Wow!

I like them the way they are they don't interfere with the normal models and they still look really good

I'd love to buy some, but I'm on the side of (it seems) about 50% of people think they are too big.

These will be a bugger to set up in combats.

I will start a brand new blood angels army just for this...tell me you have more equip in the same style they're beautiful!

I have some more stuff on my table.

I'm not a Marines fan, but these are very good. Much better than the ones at MaxMini and even those were good.

Do the airbrakes come as 4 separate pieces or are there different jump packs?

Thanks.
Yes the airbrakes come as 8 separate small pieces.

The pack itself is one piece, I tried to make it 3 pieced but the barrel shape and the rectangular body shape was to complex to do in separate forms in time.
So it is pack plus 8 small airbrake pieces.

As for shrinking, it depends if enough people will want that and on the insane cost it takes to actually shrink these things (detail quality degrade some with shrinking too).

It would be good if you attached some arms to the test body to compare its size to the GW version. As is the pack looks huge with no arms on it.

Nick will post a pic with full comparison and decked parts in about 5 days when he gets it home.

Currently you have the engines and the pack in a straight line, which means you currently have a long, thin section connecting the pack to the body, which looks a little awkward. If the engines were attached to the central piece at an angle instead, so that a top down view produces a shallow V shape, this would bring the main body of the jump pack closer to the body, making it look like the pack is actually attached to the armour and still allowing space for shoulder pads and arms (I suspect I'm not explaining this properly...)

I understand what you are saying. I toyed with those poses but eventually settled for the look s it is today. I and a few people I use as taste-feedback simply thought it looked the best this way. Also, the area where the barrel meet the body is not thin and fragile at all.

I would second the comment on them sitting out too far to the back. While I realise that they need to accomodate the shoulder pads, I think sitting them in closer to the back and raising the turbines up over the shoulders would have been better for balance. As is, it looks like the marine would have to lean a long way forwards in order to stand up with it.

They are already as angled as the aesthetics allow. Angled even more did not work.

Its also easier to cut away then to add in resin and I guess cutting away a bit to get it closer to the body will require a bit of trick making the arms and pads fit and look good but its not impossible.
After all, converting is part of the hobby.
I went after the ancient look found in the HH artbooks with its pros and cons so there is your culprit




Glad you like them Alpharius
You gotta show pics of your true scale marines when finished though, I demand it!

endtransmission wrote:
Currently you have the engines and the pack in a straight line, which means you currently have a long, thin section connecting the pack to the body, which looks a little awkward. If the engines were attached to the central piece at an angle instead, so that a top down view produces a shallow V shape, this would bring the main body of the jump pack closer to the body, making it look like the pack is actually attached to the armour and still allowing space for shoulder pads and arms (I suspect I'm not explaining this properly...)

+1
I think this would solve alot of the issues.



EDIT: You're the sculptor. If you tested it and it didn't look right, your probably on the money.

I think the fact the pics are on just a body without head or arms is a big factor to why some think it looks too big... I am pretty confident once arms pads and head are on, it will look spot on!


Automatically Appended Next Post:
Oh and having it back enough to clear the pads will let you pose your assault marines in ways you have'nt seen before.... that's a win!

i want thse for my pre heresy skyclaws

I think they are perfect exactly the way they are. they are neither too big nor awkwardly positioned.

I plan on using them with some truescale converted 13th company mounted 2 per base on dreadnought bases for counts-as Thunderwolf Cavalry.

I have several of the old GW Turbofan style Jump packs, these look awesome, but as said before by many people:
They are Huge!

I think if they were like 75-80% the size you have sculpted them they would be perfect, but with the size they are now I'd actually be worried about the balance of the miniature.

Why worry, they will be in resin, they hardly will have any weight or effect on the model (not like they are metal GW jumppacks!).

I think there will be a huge difference in thought when they are on the back of one of my salamanders.

These look good, but keep in mind that Maxmini already has a set of turbo-fans on the market. See here.

From the thread:

Thanatos73 wrote:

StarGate wrote: Yeah i love those Jump/ turbo fan backs ... did you make them ?? or are they part of the SW new spur???

No, I bought them from Maxmini, they're resin and come in packs of 5 for around $7-$8 dollars plus shipping. I just had to make a squad when I saw them, even if Skyclaws aren't all that great in game.

Yep, but I like ours better, they should be priced at or below that price if I can help it.

Nick

Any chance of getting the pics hosted on dakka? The job's firewall doesn't like photobucket...

Cool. I'm just throwing it out there so you're aware of the competition. If there's #5/<$7+shipping, I might have to buy some for a new squad of Raptors.

These look good, but keep in mind that Maxmini already has a set of turbo-fans on the market. See here.

So?
Ours look different.
Should I stop sculpting stuff just because someone else has done something similar?
Heck, then nobody would ever sculpt anything anymore, why do orks and elves when tolkien already did them and a gakload of sculptors and companies are selling their own equivalents.

Also, why do FW make shoulderpads when GW already made a shoulderpad?

Pyriel:

At least Nick gets it.

Chapterhouse:

Would it be possible to also sculpt a cabled cuirass to signify the extra attachment of the pack to the armour?

[quoteyriel-]So?
Ours look different.
Should I stop sculpting stuff just because someone else has done something similar?
Heck, then nobody would ever sculpt anything anymore, why do orks and elves when tolkien already did them and a gakload of sculptors and companies are selling their own equivalents.

Also, why do FW make shoulderpads when GW already made a shoulderpad?

Nurglitch wrote:Pyriel:

At least Nick gets it.

Chapterhouse:

Would it be possible to also sculpt a cabled cuirass to signify the extra attachment of the pack to the armour?

Pyriel, time to go back into your sculpting cag.. er room.

Dunno, most assault marines have the harness on the torso, hopefully that will suffice.

Nick

Chapterhouse:

Good point, it's not like Assault Marine torsos are rare or difficult to get a hold of.

hm, now if we could get some pre heresy terminator heads we'd be set. Though i stand by my previous statement; i am so buying some of these

Pyriel- wrote:I understand what you are saying. I toyed with those poses but eventually settled for the look s it is today. I and a few people I use as taste-feedback simply thought it looked the best this way. Also, the area where the barrel meet the body is not thin and fragile at all.

I bow to your expertise and look forward to being able to order them

Mr Flidd want steal some of these!

Yoink!!

Some variants woiuld be good - jump packs are visually very prominent, and so dozens of the same jump pack in an army would be visually a little dull. But I realise you'll want to see how sales on these go first...

I like the jump pack this way it really looks like it can lift a SM any ways looks great

Chapterhouse wrote:Yep, but I like ours better, they should be priced at or below that price if I can help it.

Nick

Hooray! I sense poor spending choices in my future!

These are absolutely brilliant. They look perfect as is! I will definitely purchase a set of 10.

The detail is tremendous, though I think the scalings a bit off. The marine would fall down or be hunched over 24/7.

Nurglitch wrote:These look good, but keep in mind that Maxmini already has a set of turbo-fans on the market. See here.

From the thread:

Thanatos73 wrote:

StarGate wrote: Yeah i love those Jump/ turbo fan backs ... did you make them ?? or are they part of the SW new spur???

No, I bought them from Maxmini, they're resin and come in packs of 5 for around $7-$8 dollars plus shipping. I just had to make a squad when I saw them, even if Skyclaws aren't all that great in game.

yeah but those look like crap compared to what he sculpted....

ShumaGorath wrote:The detail is tremendous, though I think the scalings a bit off. The marine would fall down or be hunched over 24/7.

Don't forget the age old 40K solution to anything too big or bulky... "it's got suspensors built in"
What am I talking about?! A jump pack is just one great big suspensor, so once switched on it wouldn't actually weigh anything anyway.

Clang wrote:Some variants woiuld be good - jump packs are visually very prominent, and so dozens of the same jump pack in an army would be visually a little dull. But I realise you'll want to see how sales on these go first...

Not sure how this would be done, really.

And aren't all the current 'modern' Space Marine Jump Packs identical?

I don't think it is an issue, actually.

These will be OK looking as if they were mass produced!

This is the Great Crusade!

If anyone wants variety then surely they can stick bits on or play around with them to make them look different?

I dont know why some people say the marines wouldnt be able to carry it..

I mean seriously, these are the same marines that carry devastator backpacks that are as large as themselves and heavy weapons that probably weigh more then a car..

Chapterhouse wrote:I dont know why some people say the marines wouldnt be able to carry it..

I mean seriously, these are the same marines that carry devastator backpacks that are as large as themselves and heavy weapons that probably weigh more then a car..

If you don't like huge jump packs then you wont believe a Thunderhawk can fly, and that makes the Emperor sad.

Mr. Burning wrote:

Chapterhouse wrote:I dont know why some people say the marines wouldnt be able to carry it..

I mean seriously, these are the same marines that carry devastator backpacks that are as large as themselves and heavy weapons that probably weigh more then a car..

If you don't like huge jump packs then you wont believe a Thunderhawk can fly, and that makes the Emperor sad.

that's it! thunderhawk jump packs!

I looked everywhere fr these when i was convertign my Raptors. Ended up using berzeker bodies with normal SM packs. DOH!!

Don't forget the age old 40K solution to anything too big or bulky... "it's got suspensors built in"
What am I talking about?! A jump pack is just one great big suspensor, so once switched on it wouldn't actually weigh anything anyway.

Lol, yeah like thunderhawk flying bricks

Probably right abut the suspensors too, Abnett described jump packs in the Gaunts series as that at least.

I looked everywhere fr these when i was convertign my Raptors. Ended up using berzeker bodies with normal SM packs. DOH!!

Bummer dude, just take of the normal packs and sell them off

I want Beakies to go with the 'Packs!!!

Those really do look fantastic. At the right price point (read: anything not obscene) I'd order a set of ten, and I don't currently own an MEQ army!

fracking fantastic.

Mr. Burning wrote:

If you don't like huge jump packs then you wont believe a Thunderhawk can fly, and that makes the Emperor sad.

LOL

Skilled my friend, many long nights work there

I love big things. Awesome!!! I'm almost feeling a WW2 space marines vibe

I know I'm planning on 25 to 30 myself...

I cannot wait for these to be released!

Chapterhouse wrote:Yep, but I like ours better, they should be priced at or below that price if I can help it.

Nick

Hmm, expect large orders.Looking good as always.

johnstewartjohn wrote:expect large orders

^ What he said. These really look incredible, I'm already preparing for long lead times due to stock selling out fast.

Pyriels best work so far. Excellent (and for the first time in history Chapterhouse actually beats MaxMini).
I like them large. Old tech should be bulky.
If I was a Marine player I would buy some (and I might end up buying anyway).

Keep up the good work.

Amusingly, those look much like a commercial jetpack a company is selling:
http://www.engadget.com/2010/03/10/martin-jetpack-priced-at-86-000-mere-mortals-will-soon-be-able/

Plans for this year: Sell house, buy heavy armor, jetpack, chainsword and bolt pistol. Death from above!

I think I saw that on the Centurians once.

Pretty cool packs.

Pyriels best work so far. Excellent (and for the first time in history Chapterhouse actually beats MaxMini).
I like them large. Old tech should be bulky.
If I was a Marine player I would buy some (and I might end up buying anyway).

Dunno, its kinda also the first time ever the two companies are making the same thing too.

I'll be using them for my truescale marines so I say the bigger the better...although they seem to be perfect for normal sized marines as well. The people who think they are too big are just seeing them that way because the marine doesn't have arms.

Keep up the great work and I can't wait till they hit the store!

what is chapterhouse's website link?

http://chapterhousestudios.com/webshop/

damn I was all excited thinking they were up already....No kidding I plan on getting 20 for my pre-heresy army I have.

Nice tubofans, esp the directional flaps! A+

Wow...great job on these.

I've seen the MaxMini ones in person, and they are not nearly as nice as these.

You can probably expect an order of these from me.

I might have to convert a second squad of raptors and use these thigns. they look great!

Competition brings out the best for the end-user (but can be a PiTA for us producers ).

Needs more skulls and candles.

Yay now I can finally build a squad of Raptors when these come out! *mumbles about his hatred for metal pieces*

Asrodrig wrote:Those are awesome! Sign me up for a dozen!

Ya know, now that I think of it, What's the chance of selling the engines only?

Zero.
Its just to tricky to sculpt a flawless seam with only one angle that fits between a round barrel and a rectangular frame in the time I set myself to do it all in.

On the other hand its not that hard to cut away the engines since they will be in resin.

SO what is the on-sales eta? It doesnt seem clear- also, when can we see an 'on model' shot to see how these bad boys work out?

Truley great sculpt- I would just like to see how practical they will be to use?

cheers

WARHOUND

Can i suggest making shoulder pads/vehicle accessories for Raven Guard, instant sell there

All your other products are great

Fresh,

Forgewolrd will be releasing them pretty soon with the new Imperial Armor book. I hate to directly compete with something they already do (unless we can do it nicer and better).

Nick

any news on when these are getitng released now? i've got some cash in my pocket right now which needs to be spent on chapterhouse stuff.

Preorders will be taken today (this afternoon)

They will be on the website front page, so keep a lookout.

Nick

Chapterhouse wrote:Competition brings out the best for the end-user (but can be a PiTA for us producers ).

hell yeah :lol:

What happened to the pictures of marines with arms?

Also, if a size comparison with the Maxmini ones could be arranged, I'd be very happy.
(and I guess there's no way of ordering from Pyriel- directly? Would be nice to get them a bit faster with national post.)

*prepares to buy 35 for my new BA count as Night Lord army*

I would need the product in hand to do that, I am waiting for the first production run.

Fat chance of a side by side comparison, thats just not good for business relationships

Hehe, I'll have to order a set to see for myself then, but from the look of the pictures, you'll win hands down.
The detail is really fantastic, plus the fact that putton the control pads/airbreaks on the bottom of the pack makes much more sense to both brake and control than having them on the top.

Were these guys sent out and received by anyone yet?

We have had mold making delays on these, they are expected to ship to us next week (the first runs).

Boneswords are shipping as they are produced.

Chapterhouse wrote:We have had mold making delays on these, they are expected to ship to us next week (the first runs).

Boneswords are shipping as they are produced.

that's very sad, I'm looking forwards to getting mine in the mail soon

Pretty nice jump pack. Bet it will make quite a few people very happy.

Once you cast the masters, you will want to adjust the holes on them with link up the the backpack. Then do the final production mold(5 backpacks would be a good number for the production mold). Production pieces this small should not have any more than 3% shrinkage unless you use garbage quality silicone.

So will these guys arrive by Friday you think?

Oh owch, I didn't know about that issue with the molds, thats what I get for taking time off from checking the boards. Was expecting an april 5th ship. I guess news as it comes for a ship date?

Updates for us?

They were released this week:
http://chapterhousestudios.com/webshop/component/virtuemart/?page=shop.product_details&flypage=flypage.tpl&product_id=74&category_id=26

Kroothawk wrote:They were released this week:
http://chapterhousestudios.com/webshop/component/virtuemart/?page=shop.product_details&flypage=flypage.tpl&product_id=74&category_id=26

i'm well aware of when they're released because i've been keeping up on it. Updates though would include any shortages or anything that we as consumers would have to worry about

Here's hoping that my preorder was early enough to get shipped on the 19th.

I have shipped out the jumppacks we recieved this week. If your PO invoice number is 682 or less you are in good shape.

I cant get anymore specific then that (I am at the mercy of the casters).

Any chance of pictures that aren't greens? A friend is thinking of starting Pre-Heresy Night Lords and wants some convincing.

So, have you guys considered doing winged jump packs, similar to the new Sanguinary Guard packs?

Personally, I'd LOVE a reasonably priced winged pack that I could put on Assault Marines, Vanguard Vets and Death Company that would keep the "winged" theme going.

Eric

Maybe these are too special (special even for BA players).
Maybe they are too close to the mechanical wings sold by Micro Art:
http://www.shop.microartstudio.com/mechanical-wings-p-182.html?cPath=45
http://www.shop.microartstudio.com/mechanical-wings-p-183.html?cPath=45

Ive always found the wings goofy (too animeish).

Crap. I ordered these weeks & weeks ago...Hope I get 'em first since I was in front of the line.....

Chapterhouse wrote:I have shipped out the jumppacks we recieved this week. If your PO invoice number is 682 or less you are in good shape.

I cant get anymore specific then that (I am at the mercy of the casters).

Uh oh - I'm Order No. 724! Looks like I, and my Sang. Guard might be waiting then! nevermind, keep up the awesome work guys, they really do look superb!

We are making gang molds upon gang molds, so we are molding as fast as possible

Good news I will have the Eldar kits up soon, and they look the run approximately $15.00 each.

Nick

Chapterhouse wrote:We are making gang molds upon gang molds, so we are molding as fast as possible

Good news I will have the Eldar kits up soon, and they look the run approximately $15.00 each.

Nick

From what I understand on the website, since I haven't received an email and my invoice # > 682, I can expect the packs to ship the start of next week? Thanks!

Stop whining guys
Since I´m not a customer in a strict sense I will NEVER get them myself (as customers come before myself) so while you will get your jumppacks I, the sculptor of them, will not get any for personal use for months to come:/

It sucks ass!

Kroothawk wrote:Maybe these are too special (special even for BA players).
Maybe they are too close to the mechanical wings sold by Micro Art:
http://www.shop.microartstudio.com/mechanical-wings-p-182.html?cPath=45
http://www.shop.microartstudio.com/mechanical-wings-p-183.html?cPath=45

Yeah. I'm aware of those.
But, I don't want robot wings. I'm interested in angelic wings.

Eric

Pyriel- wrote:Stop whining guys
Since I´m not a customer in a strict sense I will NEVER get them myself (as customers come before myself) so while you will get your jumppacks I, the sculptor of them, will not get any for personal use for months to come:/

It sucks ass!

ya but we paid, truthfully the term pre-order means we get it before the release date. Not with the email I got saying 2-3 weeks after. Kinda ticks me off as I made a point to order the first week they were up but since my number is greater then 682 I have to wait several weeks. I understatnd you guys have a good product that a lot of us want but rule of thumb is don't release something till you have enough inventory to cover it.

Really great model, ungainly... but that's appropriate for the period. Luckily, I'm not in a hurry for them so I can wait until the stock gets refilled. Not sure what I'm going to do with them...

Guys,

Seriously, if you are that upset, I can understand it.

You have two options:

Wait till the stock comes in and your order is filled in the order they were recieved.

Ask for a refund (which I will be happy to provide).

Beyond that, I dont know what else I can do, besides make more molds (which we are doing).

Ill keep you updated as much as I can.

Nick

People just like to whine when things aren't instant.

I'll be ordering mine soon. Take your time with them, plastic soldiers are not life and death, they can wait.

Just make an announcement here, if you can and if you remember!

I know I'll be ordering a heap on that day!

People have the right to be dissapointed when their expectations are not met, especially if they have already payed. Maybe it's the last piece to something they have been working on for month's and they just want to wrap up their project and play or start the next one. It's not whining when a ship date is missed or your pre-order is late, it's legitimate dissapointment.

That being said, sometimes things happen that cannot be controlled or predicted, and I am 200% sure Nick and Pyri would have wanted to get your stuff into your hands when they originally said they would if they had any choice in the matter. They are not screwing anyone, they got screwed too because they have to wait and calm upset customers.

It's a lose lose for both, Nick has done all he can to offer a refund and to notify everyone of the situation, so be disappointed, but don't lay blame either! It is what it is.

At least the packs seem to be very popular

I'm with the Major here. I don't even have an invoice number and I'm not complaining yet. Then again that may be because I'm in Afghanistan and shipping here is slow anyways.

I did even drop my own personal use jumppacks just so more customers can get them faster. I know it sucks and I´m upset not getting any myself too but customers are more important them my own wants in these matters and as Nick said, if people want refunds and/or get back in the waiting line for the casts to meet the demands then its perfectly understandable.

We do as well as we can, we are aware of people having waited for the bitz and we try to push them out as fast as we can without screwing quality over like scrapping that first flawed jumppack mold for example. Give it some time and they will get out but right now there is nothing we can do about it besides getting a time machine.

All I can say is sorry for the hiccup, we are doing all we can to make it as fast as possible.

yup, anyone who has been involved in anything production based knows that sometimes kak happens and it's no one's fault, there is definitely know advantage on chapterhouse's side to the delay, it's just more work and customers disappointed.

GW didn't make enough BA boxes, and people are waiting for those too... it just happens sometimes. Ah well, I am very much looking forward to seeing some painted in the wild examples anyhow!

Yeah, it is always annoying when a small rather new company produces so damn good products that they can't instantly meet the demand for their products

I think a possible solution would to start charging Forge World prices.. that may lower the demand

(I hope everyone knows im kidding)

I guess in a glass half full kind of way, people love your stuff, demand is high...

These are probably 'good problems' to have.

Once you've sorted them out - good times!

AgeOfEgos wrote:

Chapterhouse wrote:We are making gang molds upon gang molds, so we are molding as fast as possible

Good news I will have the Eldar kits up soon, and they look the run approximately $15.00 each.

Nick

From what I understand on the website, since I haven't received an email and my invoice # > 682, I can expect the packs to ship the start of next week? Thanks!

Err, just to clarify in case this was taken the wrong way...that "Thanks!" was a sign of gratitude for any reply regarding how the shipping process is being handled...not a sarcastic jibe at the delay! The internet tends to transpose sarcasm for sincerity (and vice versa)...so making sure nobody was taking my post out of context.

Empchild wrote:
Chapterhouse Studios: Well I have one good thing to say about these guys, and that is the fact they have some cool new products hiting the shelfs. Their customer service is horrible and their shipping takes over a month(and they are stateside). When I contacted their owner he told me I would get the stuff within two weeks.. that was 5 weeks ago. I then made a second purchase just to see if this was a pre-order fluke and that was 3 weeks ago and no product... For something they even claimed to have in stock. As such I plan to never waste money again with these guys and after a easy write up I give them 1 star. This is overly generous of me as well Nick is distastefully rude, takes him time to email you back, shipping is slower then me walking to china, and in the end the price is not worht all of this hassle. Once more they only make products that fit to GW stuff so sooner or later the famous GW IP fairy will shut them down. So in my opinon this company goeson my DO NOT SHOP AT LIST!!!!!

See here: http://akersminis.blogspot.com/2010/05/prouct-review-weds-gorgon-and.html

Please also note I had a informative reply for his concerns and he deemed it a good idea to delete that reply, unbiased? Alex, how did I troll on your blog? You even said you emailed your critique to the other company, yet you didnt email me, I guess you dont wish to have me defend myself or give reasons for what is going on.

I dont appreciate your One Star review Alex on your blog, yeah I had quite a few customers send that to me this morning. It is really interesting how you called ME rude and horrible at customer service.

Now, I know Pyriel is rude (and he is not to post ever again associated with Chapterhousestudios), but have I really been rude at all? I give the facts as I have them and try to be as cordial as possible. Shoot I even tell people what invoices have been shipped out. What other companies do that?

Your second order was on the 20th - lets see that a little over 2 weeks ago, not even 3 weeks ago (I love exagerations to make someone look bad). Your second order is shipping this week (and maybe first, we had 200 packs come in this week).

I am half-thinking this is an axe to grind from you personally for not being able to sponsor your GT you emailed me about.

So I am asking in public, what emails have I sent you that are rude, what post have "I" posted that are rude. Forgeworld can take 3 months to ship something and we are taking a while (yes I admit it, and I hate it) to ship out these jump packs, but forgive me if I dont understand where your scathing review is coming from.

WHY OH WHY did you place an order with us AGAIN this month if we are so horrible?! Please tell me if I can refund your purchase, basically no matter what I do for you I am screwed, do maybe its best for you not to order from me again and have to deal with my "Rude and horrible emails and customer service.".

Sorry crew, I take things rather personal when they are not true.

BTW I had 200 Jumppacks come in yesterday, so I have a few orders with those shipping this week. One customer ordered 100 of those, so unfortunately not as many orders are going out as I would like, but they are getting there, I expect another 300 this monday coming up!

Well I'm hoping to get mine soon those are going to be the last pieces I need for my 12 man blood angels army. They look great so as long as I know they're coming I'll be happy. I honestly just think a solid time frame is whats in order here not much else.

I am still patiently waiting for my 10 preheresy jump packs, preheresy rhino armor, preheresy drop pod doors, 4 shoulders pads.....*Sigh*

Shoot me an email on your PO # and I can do my best on estimating, like I said I have about 6 orders with Jumppacks shipping this week (blame the guy who ordered 20 sets for hogging them all!).

Nick

I work in the internet mailorder business, and I can say that waiting 5 weeks for something that didnt physically exist at the time you placed an order is an amazingly good timeframe.


5 week turnaround is really good for something that needs to be created, quality-control checked, packed, invoiced, shipped to the distributor, checked into stock, repacked, invoiced again, then mailed out again. Shipping times alone can take up 4 weeks of that.

I have customers who wait 3 months or longer for something that is IN STOCK at the manufacturer!

personally i made my pre-order, and yeah the stuff was late but i had kept abreast of the situation. People need to be aware of the size of the company and keep updated with whats going on.

I got mine and loved them despite how fiddly i found the metal plates to stick on (but i am dyspraxic so thats my issue).

Now i would admit if i hadn't kept an eye on the forum i might be a lil worried/irritated by the lateness or lack of contact on this.

However the products i have orderd from them (twice now) have always shwoe dup and have been brilliant pieces and brilliant to work with. In some respect easier than some of GW's own stuff.

So people don't let a couple of angry gitz get on your tits if your a buy or if you work with chapter house.

>Edit< thought i'd throw this up to show the first finished model with the pack i've seen on here i present you Pre-heresy sky claw made out of lots of stuff. (pic taken on crappy phone before i had to rush out)

I appreciate that alot guys. I do get positive comments daily, but its the negative ones that cut to the heart, ya'know?

Plus people take advantage of the internet to destroy a business' reputation, even with false information and exagerations.

Nick

I guess the only thing you could do differently is to be specific about the number of models available for pre-order, beyond which say its a wait-list.

For the people who don't know the Chapterhouse store front is really a one man operation. Being generally small like this it means you can't have thousands made in advance, it means you have to have a faster turn around on product in smaller quantities. CH is not GW, CH can't spend a month or more manufacturing a stock designed to last over a year. Before GW sells a single model, they will have been pulling sprues out of a molding machine for a month and will have prodcued 30000 or more kits.

Chapterhouse is saying rather than make you wait a month or more, they will sell them as they are produced. I don't know what people expect but when did "as quickly as physically possible" become too slow?

Empchild wrote:
ya but we paid, truthfully the term pre-order means we get it before the release date. Not with the email I got saying 2-3 weeks after. Kinda ticks me off as I made a point to order the first week they were up but since my number is greater then 682 I have to wait several weeks. I understatnd you guys have a good product that a lot of us want but rule of thumb is don't release something till you have enough inventory to cover it.

No, pre-order means they'll accept order before the release, that you will recieve it promptly after release. Your deffinition isn't the same as everyone elses look it up: http://en.wikipedia.org/wiki/Pre-order
You had to wait two weeks till the release, 1-2 weeks for your order to be filled, and probably another week for it to ship to you. I once ordered from another miniature company and it took me 3 months to get my order. With these smaller companies its not their fault when those who are doing their casting are taking extra time. Now you can make an arguement on what promptly is but given CH is a one man operation a couple weeks is pretty prompt. GW spends alot more and can't accomplish a comparable turn around time.

Now, I know Pyriel is rude (and he is not to post ever again associated with Chapterhousestudios), but have I really been rude at all? I give the facts as I have them and try to be as cordial as possible. Shoot I even tell people what invoices have been shipped out. What other companies do that?

Exactly. I am chapterhouse too with Nick but Since I dont possibly know what to do in order not to make people mix my private user up with chapterhouse I decided to stop posting or post only in the painting section or in otherwise limited manner.
I have a bigass mouth and a bigass opinion that is often seen as overly rude and I cant use it since it draws bad attention to chapterhouse. Thats why you almost wont see me in here any more.

As for Nick and the work he puts into the whole customer part of chapterhouse I must say I´m amazed what he has to go through with trying to please customers and keep the production side running as smoothly as possible with the limited time that he has. I would probably go ballistic ages ago but he is a rock.

As for some blog site smearing crap at chapterhouse, exaggerating and editing replies on their own side, well I hope the owner mans up but that is in the end entirely up to him.

Pyriel- wrote:

Now, I know Pyriel is rude (and he is not to post ever again associated with Chapterhousestudios), but have I really been rude at all? I give the facts as I have them and try to be as cordial as possible. Shoot I even tell people what invoices have been shipped out. What other companies do that?

Exactly. I am chapterhouse too with Nick but Since I dont possibly know what to do in order not to make people mix my private user up with chapterhouse I decided to stop posting or post only in the painting section or in otherwise limited manner.
I have a bigass mouth and a bigass opinion that is often seen as overly rude and I cant use it since it draws bad attention to chapterhouse. Thats why you almost wont see me in here any more.

As for Nick and the work he puts into the whole customer part of chapterhouse I must say I´m amazed what he has to go through with trying to please customers and keep the production side running as smoothly as possible with the limited time that he has. I would probably go ballistic ages ago but he is a rock.

As for some blog site smearing crap at chapterhouse, exaggerating and editing replies on their own side, well I hope the owner mans up but that is in the end entirely up to him.

Word.

sounds like you guys are doing very well working together.

keep it up.

Chapterhouse wrote:I appreciate that alot guys. I do get positive comments daily, but its the negative ones that cut to the heart, ya'know?
Plus people take advantage of the internet to destroy a business' reputation, even with false information and exagerations.

Pyriel- wrote:As for some blog site smearing crap at chapterhouse, exaggerating and editing replies on their own side, well I hope the owner mans up but that is in the end entirely up to him.

People are not always fair, you know . The anonymous internet enhances the problem. Maybe you should accept that:

Yep trolling Nick blatant this time. I posted a review on your company that is just that. Wargames Factory didn't get butt hurt with their review, gorgon and I chatted earlier about their review and that they are happy about it as they know what to work on. This has nothing to do with you not sponsoring the brawl I really care less on that fact I have GW, Showcase, Battlefoam,Trollforged, Thewarstore.com and several others. The second order was placed for the brawl with brawl funds for some extraprizes. Say what you want Nickpost what you want but in the end you are being childish. Ship the orders that were paid up your customer service because this plain and simple proves what I wrote. And with that I bid you adu!

Hmm.. if you say so, and I never said I was not going to ship your items.

I think everyone can form their own opinions on who is displaying childish behavior at this point.

At this point, it is probably best to just take a deep breath and calm down.

Everyone, that is.

I had to wait a bit for my jump packs to show shipped (Got the email tonight though), which is frustrating of course...but considering a Sang. Priest direct order on the GW site shows 2-3 weeks ship date...heh...life goes on....



Every time I've emailed Nick, about this order or past, I've received a reply in 24 hours. Every reply has been courteous, thorough and honest. I've spent a fair share of money at Chapter House and never been disappointed. I would wholeheartedly recommend ChapterHouse to anyone I know.

Tonight was shipping night (or the labels etc etc). Last nite I was packing...

I put an update on the site, All orders up to #725 are shipped(or tommorow). Keep in mind only about 1/3rd of the orders have Jumppacks in them. We are getting about 300 per week minimum now.

AOE, what really irks me about EmpChild, He says I was rude and took forever to email him back. I just emailed him copies of his single email on 4/21 asking status on his shipment. I replied to it 1 hour later... not rude at all but telling him to expect 2-3 week delay (which is pretty spot on).

If I get PO'd its because of false accusations and the like, I try my best to do the best I can, I work 40+ hours full time, take nite course online, do this part time, and try to have a family life as well. Am I overly sensitive, probably , but that goes hand in hand with being a good business person and customer service person.

Anyways, I have a ton of new shoulder pads I need to photo and list, and get them up on the site this weekend, ill start a new thread then.

Nick

Probably a good idea.

I think this one is all set though.

Please check out the jump packs on Chapterhouse's site!

Closed!