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Cease & Desist letter sent to Dakka on behalf of Resin Forge & its owner Daniel Mandelbaum  [RSS] Share on facebook Share on Twitter Submit to Reddit
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Made in us
Nihilistic Necron Lord






There wasn't That much cursing in the emails he sent me...
Made in us
Nihilistic Necron Lord






 ProtoClone wrote:
 Savagecoyote wrote:
 darkshard wrote:
Someone posted this regarding FW stuff on Lex's FB page, It makes me wonder exactly how many staff RF are sending, cos if they are based out of texas, unless they are charging way above GW sales prices then profit will be, well it'll be non-existent.

"I'd just like to point out that Forge World stated when I rang them last week that only one model will be sold to one person. So you can't buy one for anyone else.

You can put in an order for the new stuff there and then but will need to pay for delivery."


so costs of 2 tickets from US did i see some one say $600 each + to and from airport to Nottingham that,s about £80 each hotel's in Nottingham lets say a grotty B&B about another £80 tickets to the event ,taxis etc etc etc and don't forget buying the figures at retail price (£50 per Fulgrim alone ) how is this actually been swallowed as plausible by the people on his FB page ?


Exactly. I was hoping someone would be able to tell me how the numbers were adding up enough for it to be considered a profit?
I wasn't even doing the real math when I was thinking about it, just figuring off the top of my head I thought it wouldn't add up as being profitable.


They're not that concerned with profits, just making sure their customers are happy.
Made in us
Nihilistic Necron Lord






Though isn't the whole not wanting to waste time in court the reason why this guy gets to keep coming back and doing these things? Because no one ever actually holds him accountable?
Made in us
Nihilistic Necron Lord






Apparently there is also a Paul working for Resin Forge according to a post they made on another forum.
Made in us
Nihilistic Necron Lord






http://monkeycrap.com/forums/showthread.php?t=1932

Although Dan emailed me to point out that that's actually from five years ago, so I should correct my mistake or its liable. Found it on the first page when I googled "Resin Forge".
Made in us
Nihilistic Necron Lord






No, current Resin Forge has nothing to do with old Resin Forge says the email. And it's not Dan who's reading the thread at the moment and emailed me apparently, it's one of the other two they said, but they both were told they're not allowed to make accounts to post here.
Made in us
Nihilistic Necron Lord






Alright, simple rundown;

Earlier today I googled "Resin Forge" out of curiosity to see what would come up. One of the results was the post by some guy who set up Resin Forge with Paul on another forum.

When someone commented in this thread about the three owners Dan, Jason and Kim, I replied about seeing the post talking about Paul.

Resin Forge emailed me at my standard adurot@gmail.com address that's linked to this account here asking where I heard about this Paul. Got a second email before I even saw the first where they had found the post themselves as well and said it wasn't them, pointed out it was from five years ago, and told me to fix my mistake because it was liable.

Yes, the link in the old post takes you to the new site. That's because with the same name, they both use the same address. If I move out of my house and someone else moves in, trying to send mail to my old address will have it sent to the new owners. Same thing here.

No, I didn't take what was apparently a misspelled legal threat about a simple mistake on the Internet seriously and laughed at it, but I can also admit when I'm wrong so I followed up here that it was indeed a five year old post and has nothing to do with the current Resin Forge.

Was also pointed out to me in an email that my assumption it was Dan that emailed me is apparently wrong, and they made reference to being a girl, so that means its apparently Kim. I of course have no way to verify who it is.

Why they would jump on the comment about there being a Paul? Well if there was a big debate about who's real or not, and someone (me) jumps in and says oh there's also totally this other guy they've not even mentioned yet, I'd want to clear that up as well. Seems perfectly reasonable, though they did come across rather brash with that apparent legal threat right out of the gate over what was clearly a simple mistake.

And the email says its Dakka who told the other two owners they cant make an account, not Dan. Was also mentioned even if they did everyone would just say they were Dan anyways.

They also said the product from the HH weekender has been mailed out to customers.

Final comment as full disclosure, Resin Forge offered to send me some free bitz as compensation for fixing my error here and generally being non biased. Not decided yet on if I'll take them up on that or not. I do like bitz, so I'll probably browse their store tomorrow and see what they've got to offer.

And with that, I'll back out of this current brouhaha of my own making as it was all a misunderstanding and should not reflect on current issues. Back to lurking...
Made in us
Nihilistic Necron Lord






They did not offer to send me stuff and ask me to change my post. They told me to change my post because it was wrong, and it was wrong, so I did change it. The offer for free bitz came a couple of emails later and was not tied to any conditions. I'm also not Super worried about giving them my address as it literally takes two google searches to find it. I'm not very anonymous really. I'm actually kind of curious to see if I'd actually get them. Not saying I don't believe them or think they're lying, just, well, you know, Dan's reputation and all...
Made in us
Nihilistic Necron Lord






 Inquisitor S. wrote:
The offer for free bitz came a couple of emails later and was not tied to any conditions


So you were not a customer and nevertheless they offered to send you free bits? Why?


Never been a customer, no. I just have amazing mooch powers and people can't help but offer to give me free stuff.
Made in us
Nihilistic Necron Lord






The "dealing with for years" comment could has easily ment them personally, not nessisarily as a company. Not a particularly good gotcha there really.

Also, you'll have to explain the phone number thing. I don't understand that one.
Made in us
Nihilistic Necron Lord






Eh, just not buying this one. There are arguments I'd buy, like the hyping up Fulgrims and going to the HH weekender, then not posting any pictures of either. The years comment just doesn't seems any big deal, not when they also immediately make a factually correct statement of seven months of orders.

Also, as I make no international calls, you'll have to explain what all those extra numbers in front of the us vs uk phone number means. Does it prevent international charges or something?
Made in us
Nihilistic Necron Lord






So then what's the point of circling that number in relation to a calling card? If I understand right, FW has simply put the international prefix in front of their number for you so you don't have to look it up, or even know you needed something like that. It's still not a local number, so a cell phone (depending on your plan/company) wouldn't be willing to call it and thus require a calling card.
Made in us
Nihilistic Necron Lord






Only one word I couldn't understand myself. Here's the transcript as I can hear it;

Hi, this is Kim Hernandez. I am no way Daniel's ex-wife. I am a co-owner of Resin Forge and it is my account that receives payment including [*something*]. I am tired of being mentioned in all of this when Daniel Mandelbaum has already quit the company due to all the drama the past week. I have seen all the distrust about Daniel's mother and how when she proved who she was it meant nothing. I wish no further contact with you or your colleagues because clearly anything our company tries to prove to you is construed as a lie. If you attempt to contact me in anyway whatsoever it will be taken as direct harassment. Thank you for your time and I hope to never speak to any of you again thank you.
Made in us
Nihilistic Necron Lord






Resin Forge asked me to post this. Thought you all would find it interesting. I did remove the Transaction ID numbers because I don't know how revealing those are or if they can be used to get any access to accounts or anything. It is otherwise copy/pasted with no edits.

Please provide this to Inquis Lex on dakka as hes now ignoring a customer of ours who has proved time and again how wrong they are about RF.

Also sending the ruling in our favor showing the scam artist trying to do the old "send me an item back then get a refund trick. We sent a blank letter, we will get our money back. We will not be scammed then laughed at by dakka people when RF itself paid 235 to Ken and 200 to Jean when he even had tracking. USPS fault, not ours.

---------- Forwarded message ----------
From: <service@paypal.com>
Date: Sat, Jun 1, 2013 at 10:32 PM
Subject: Status of case # #####
To: ResinForgeStore@gmail.com


Hello Stephanie Hernandez,

We are in the process of investigating the following claim:


Seller's Name: Michael Duerkop
Seller's Email: #####
Seller's Transaction ID: #####

Transaction Date: May 7, 2013
Transaction Amount: -$103.00 USD
Your Transaction ID: #####
Case Number: #####

Buyer's Transaction ID: #####


Thank you for providing the online tracking information for the returning
item. This tracking information has been shared with the seller. Once
delivery of the item can be confirmed, a refund will be issued.

Thank you for your cooperation.


Thanks,

Protection Services Department

Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.

PPID PP1101


There are 2 more if you want those as well showing each step from the start of the dispute to the full claim to us winning but being forced to mail a guy something when it even says we paid with NO SHIPPING NEEDED. Classic con man. Please make that clear, there are to many stupid sheep on dakka and we ar all but done at this point and its unlikely we can go on much longer with no sales. Just what dakka wanted.


On Thu, May 16, 2013 at 3:01 PM, <service@paypal.com> wrote:

Dear Stephanie Hernandez,

We have received your request to escalate this dispute to a claim. PayPal
may review any communication you've had with the seller in the Resolution
Center and contact you for additional information.

If we contact you for more information, please respond within the
timeframe. If you do not respond within the timeframe, the case may be
closed and decided in the seller's favor.

-----------------------------------
Transaction Details
-----------------------------------


Seller's Name: Michael Duerkop
Seller's Email: #####
Seller's Transaction ID: #####

Transaction Date: May 7, 2013
Transaction Amount: -$103.00 USD
Your Transaction ID: #####
Case Number: #####

Buyer's Transaction ID: #####




Sincerely,
PayPal

----------------------------------------------------------------------
Help Center:
https://www.paypal.com/us/cgi-bin/helpweb?cmd=_help
Security Center:
https://www.paypal.com/us/security

This email was sent by an automated system, so if you reply, nobody will
see it. To get in touch with us, log in to your account and click "Contact
Us" at the bottom of any page.

Copyright © 2013 PayPal, Inc. All rights reserved. PayPal is located at
2211 N. First St., San Jose, CA 95131.

PayPal Email ID PP1027

This message was edited 2 times. Last update was at 2013/06/04 09:01:42


 
Made in us
Nihilistic Necron Lord






Even deleting my questions off their page, and I was the one they said was unbiased.
Made in us
Nihilistic Necron Lord






 motyak wrote:
What was the question?


Just asked about their business ID#. I mean its not that big a deal, just post it and show that they've got one.
Made in us
Nihilistic Necron Lord






 motyak wrote:
 ProtoClone wrote:
Oh snap! *busted* Anyone want to post this on the RF page?

Congrats on that being your 200th post here at Dakka, Inquisitor S!


Whoever does it will only get the one post before being banned, and it will be deleted in about 5 minutes. Is it worth it?


They told me it's their spam filter on their Facebook page that deletes stuff. It's just overloaded so it takes some time before it removes messages...
Made in us
Nihilistic Necron Lord






I don't typically like my own posts, but I Did friend myself on Dakka, does that count?
Made in us
Nihilistic Necron Lord






Wow, your apparently really touched a nerve Rick/Rick's wife. They sent me an email to copy/paste to you, but the gist of it is that apparently Dan told them who everyone on Dakka was, how to recognize them, and why each person hated him, so they know all about you. Oh, and they're done communicating with Dakka.
Made in us
Nihilistic Necron Lord






Any model not painted was done by Jason and in some of the rare cases, me. The painted ones could have been done by Jason , build wise, but painting was Daniel. That's why those are taken. He took them when he left and we kept the store models to sell and break even.

DO CUT AND PASTE THIS.

Why is it as if Dakka is even acting like we are doing wrong? This is how a company closes down.

QUOTE US, dont just GIST it.
Made in us
Nihilistic Necron Lord






The only ones mentioned by name were Rick and Ken, and I only know who Rick is because he made the post talking about his wife here as well. No idea who Ken might be.
Made in us
Nihilistic Necron Lord






 Aerethan wrote:
The explanation for the 2 names on paypal screenshots is simple: they were trying to hide Kim's real name, which is Stephanie Hernandez, who we had already tied to Daniel with rather sufficient evidence, which Daniel then screwed himself on by showing an actual screenshot instead of an edited forward email.

When he forwarded the paypal info, he changed the name to Kim. Then a few days later he messaged screenshots of it instead, and he wasn't smart enough to edit the web source to change the name(which in Paypal is harder than it looks it would seem).


EDIT: Turns out it isn't as difficult to edit Paypals source info as it first seems, just not a one click copy and paste.



Moderator edit: I understand the point you're trying to make with the pic you posted, but please refrain from posting Photoshopped images that will likely confuse people who don't read your post carefully enough.



They didn't post screen shots of the PayPal with Stephanie's name on it, they forwarded the emails to me, and I screen shoted them off my phone to give to Lex per their request that I share them with him and Dakka. Never saw the ones with Kim's name on them personally, though I did see Lex's screen shots of that one.
Made in us
Nihilistic Necron Lord






 Kilkrazy wrote:
I heard that Stephanie / Kim Hernandez has bought out the other owner -- Jason (?) -- and will be continuing the business by herself. I don't know what's happening to the PR professional.


Where did you hear that?
Made in us
Nihilistic Necron Lord






So if she's going to show a video of herself, then showing HH weekender pictures with her face in them shouldn't be a problem anymore, right?
Made in us
Nihilistic Necron Lord






Unless La Petite Gamine is Kim's account, there in questioning her whole "not his wife" thing, then yeah, I don't see what this has to do with anything current.
Made in us
Nihilistic Necron Lord






 Inquisitor S. wrote:
@kronk: https://www.facebook.com/lapetite.gamine1?hc_location=stream

She's also into birds. As "Kim". What a nice happy family that must have been at RF


Like the birds you hear in the background of Kim's phone call?
Made in us
Nihilistic Necron Lord






Here's the video;
https://docs.google.com/file/d/0BxM28u4VOuQrVUc2ODY4OVhzWGc/edit?usp=drive_web
Made in us
Nihilistic Necron Lord






Did she refer to Kim in the third person? It sounded like it about half way thru, but I'm not in a place I can play it and hear it real well.
Made in us
Nihilistic Necron Lord






 Alfndrate wrote:
I'm really thrown off by the mask...


I admit, I laughed out loud and made everyone in the room look at me oddly when I saw the mask...
Made in us
Nihilistic Necron Lord






A reply for MajorTom

I did not owe Ken anything. A co owner was claimed to have. I personally paid Ken when sales were not up as the drama made them crash. I have every right to bring it up as I had every right to not do anything at all.

I do bring it up because I DID help him and I DID help the community for someone else's mistake/problem/whatever.

And now Mr tom goes and once again doesn't even call me my name. He combines it like its all a joke. Just like every reply to it. A shouldn't even waste my time with you people. Resin Forge is doing just fine again so actually, no more updates. Bye guys!

Please post as per usual.
 
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