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Hey guys, i was just wondering

how old can an order be to request an replacement part ? because one of my Dkok mortar/artillery crew is missing a foot, i only realised recently as i came to assemble them today

None of us can answer your question. Contact Forgeworld and ask them, they are generally pretty nice guys.

haha yeah i will contact them via email first and chance that, if not i will ring them

I was missing a stabiliser for my eldar fire prism and didn't notice it at the time of delivery.

It then sat on the shelf for a few months.

When i finally noticed I called them up and the FW guys sent me out a new pair!

I was also ordering a titan at the same time though.

Wolf wrote:haha yeah i will contact them via email first and chance that, if not i will ring them

Call them first. They're hit or miss about emails, but phone calls can't really be ignored that well. If you can't call them during normal business hours, leave a message with all your contact info and a description of your problem. They'll usually get back to you asap that way.