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Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

I've been waiting since early November now for something as simple as an instructions leaflet and the interiors of Elysian drop zone crates. I've called them numerous times and mailed them, each time getting the assurance that I'd get my things as soon as possible. I even told them to forget about the Elysian stuff and just get me my instructions.

Two weeks ago Ead Brown promised to ship me my things through UPS express. Still haven't gotten anything, I'm giving it another week or so before giving them yet another bloody ring.

What gives? Am I supposed to buy a Warhound or Reaver first before I am taken serious with this?



Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
Made in us
Storm Trooper with Maglight





Ellicott City, MD

I got my Krieg troops in 5 days, big order too over £300.

It was a heck of a lot quicker than I thought it would be.

Vonjankmon
Death Korp of Krieg
Dark Angels 
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

I've managed to get hold of them through the phone, got a dozen apologies for the long wait, a tracking number and the promise that it would be with in a few days. Fingers crossed I guess.



Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
Made in us
Decrepit Dakkanaut






SoCal, USA!

Our group did an order recently, and it arrived within a week from UK to US (Left Coast)

   
Made in in
[MOD]
Otiose in a Niche






Hyderabad, India

I got my order yesterday but it was just etched brass, no resin.

 
   
Made in us
Ollanius Pius - Savior of the Emperor






Gathering the Informations.

The only thing I buy from FW these days is Cadian Respirator kits.
And I have yet to get any miscasts, or anything beyond a two week wait for my stuff to arrive.
The worst thing I've had was one of the scanners breaking, and got a full Cadian HQ replacement within a week.
   
Made in au
Regular Dakkanaut




Currently Assigned To Bloodthirsters Catulan Reaver Squad

H.B.M.C. wrote:

When I asked for the money back on the 'express' shipping they said, and I quote, "We owe you nothing".



Man if i got that response I would have demanded to speak to the manager and give the prick an ear full then I would post it everywhere on the web so that people can know what they are like I cant stand arsholes like that....

Hell you should find a nice stinky dog turd box it up and mail it to them.... childish yes but would make me feel better

I am out of touch with it, last time I played we had squats, trikes, ratlings and robots....
Dreadnoughts had twin bolters mounted on the back of there hands, Guardsmen carried Lascannons and Heavy Bolters on their shoulders and sentinels has Assault cannons...
Ahhh so many fond memories, So many dead eldar.....
    

http://www.dakkadakka.com/dakkaforum/posts/list/0/233624.page <--- Bloodthirster Needs You Sign Up

warpcrafter wrote:
Done it, it didn't end well, but it was really fun.

halonachos wrote:
One of my friends has said: "When life gives you lemons, make lemonade. But unless life also gives you sugar and water, that lemonade is going to suck." 
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

I spoke to their manager yesterday, nice guy, apologized over a dozen times for the four month hold up. Gave me a tracking number that is either inactive or faulty. Still, nice guy, seemed sincere enough. Though this could be by naivety creeping up again.



Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
Made in us
Ollanius Pius - Savior of the Emperor






Gathering the Informations.

BrookM wrote:I spoke to their manager yesterday, nice guy, apologized over a dozen times for the four month hold up. Gave me a tracking number that is either inactive or faulty. Still, nice guy, seemed sincere enough. Though this could be by naivety creeping up again.

Did they mail it today or yesterday?
Because the number isn't active for like 3-4 hours after shipping.
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

Kanluwen wrote:
BrookM wrote:I spoke to their manager yesterday, nice guy, apologized over a dozen times for the four month hold up. Gave me a tracking number that is either inactive or faulty. Still, nice guy, seemed sincere enough. Though this could be by naivety creeping up again.

Did they mail it today or yesterday?
Because the number isn't active for like 3-4 hours after shipping.
I got it through the phone when I talked to him yesterday.



Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
Made in us
Ollanius Pius - Savior of the Emperor






Gathering the Informations.

Hm. If the number still isn't active, call them back and say that the tracking number might be incorrect.
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

There goes my phone bill again..



Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
Made in us
Dakka Veteran





Plano, Texas

Ordered around 600gbp worth of stuff. Ordered on Monday, got processed Tuesday, and received my order this morning =)

Granted, the Warhound titan I ordered is backordered... but still, everything else was there.

I've had nothing but great experiences with FW so far ...
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

I finally got those instructions, but no word or anything on my missing parts. I'm going to throw the towel and call it quits. The phone bills aren't worth the apologies and empty promises.



Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
Made in gb
Hanging Out with Russ until Wolftime







Forge world are a bunch of annoying fethers.

I ordered over a small order of 1 Dread Arm and some etched brass. This was on the 20th of feb.

Still not got my stuff.

Rang them up and it turns out the brass was out of stock and they were waiting for it to come in.

Oh gee, thanks for letting me know. You wernt half quick to email me 4 times when my CC bounced for being over limit (it was litterly going 2p over my limit and the CC company was rejecting it) a single email to say "sorry its gonna be a while" would have been nice.

I will certainly not buy from them again.

And BrookM, ring them one final time, and say "Listen, I've got a major complaint, and I have rung 5 or 6 times about it, please ring me back at this number because the international charges are costing me a fortune. If you do not ring back I shall contact my CC company to begin filing for non receipt of good." When the ring back tell them "Blah Blah I ordered this, its been x months, and I Still have not got them, despite you charging my CC and giving me a faulty Tracking number. Not only do I want my stuff, I want to be refunded for it also to cover the costs of all these international calls I have had to make to get it sorted."

If they refuse, get your CC company to file fraud.

Got 40k Rules Question? Send an e-mail to Gwar! for your Confidential Rules Queries.
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Need it Answered RIGHT NOW!? Ring me on Skype: "gwar.the.trolle"
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Download The Unofficial FAQs by Gwar! here! (Dark Eldar Draft FAQ v1.0 released 04/Nov/2010! Download it before the Pandas eat it all!)
 
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

I bought my stuff at a convention, so going through my credit card is a no-go. I've decided to call quits, I'm not going to bother any more.

On that note, anybody interested in a Baneblade with a cracked top hull that I can't get replaced?



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Fiat justitia ruat caelum

 
   
 
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