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Placed an order in early January. It's been almost two months since. I'm getting irritated. I would have been better off ordering directly from GW and paying the extra $.

Yup, probably would have. I had to get a refund and order from thewarstore.com

SabrX wrote:Placed an order in early January. It's been almost two months since. I'm getting irritated. I would have been better off ordering directly from GW and paying the extra $.

If it's been more than a couple weeks without receipt of goods, file a claim and get your money back.

This was by far my biggest problem. I had to get him to refund me the price of a dreadnought that he couldn't deliver in a reasonable timeframe (Yes, a regular, new in the box space marine dreadnought)

Why can't I get an immediate refund? I don't understand it. When I asked about it, he said some stuff about cash flow and other mumbo jumbo. How a business that has been around for a couple of years now, doesn't have the cash on hand to offer simple refunds when required, is honestly beyond me.

The reason immediate refunds aren't possible is because he ties all his money up in ordering the product you just paid for. I visit Omaha on a semi-regular basis and swing by his location. Last summer it looked good, and there was plenty on the shelves, and he was still cutting bits. As time progressed, he stopped cutting bits, stopped restocking, and stopped shipping out orders. When I was there in January, there were half-filled order packets lying around with date stamps from September and August!

Long story short, the kid can't run a business. He's always talking about how he's branching out into stocks, real estate, and insurance... but after my experiences with two orders (each taking more than 2 months to receive), I wouldn't trust him with my money. I've limited myself to in-store purchases... but now that his stock has gone to depleted (I have more unopened boxes of product than him, it seems, and I really don't have that much), It really isn't worth the hassle.

Nate has lost my business. He's a nice enough guy, but doesn't have a head on his shoulders worth speaking of.

Um, I didn't suggest refund from the vendor, I meant to get a chargeback from the CC company based on non-delivery.

I ordered some scouts and 2x lightning claws off him.

When the package arrived, one of the L.Claw sprues was missing. I informed him and he sent them out, with some bonus material by way of compensation.

I would recommend.

I bought a razorback from him in october of last year. There was roughly a 2-3 week span between payment and reciept of my package. I would recommend, but it seems that my transaction is older than most of the ones that people are taking issue with.

I wonder if the margins are good enough for him to hire some help. Heck, I wonder if the margins are good enough that I should get in on some of this action...

bits and kits all the way -