Switch Theme:

ThirdEye Nuke Studio — Any commission stories, good or bad?  [RSS] Share on facebook Share on Twitter Submit to Reddit
»
Author Message
Advert


Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you:
  • No adverts like this in the forums anymore.
  • Times and dates in your local timezone.
  • Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance.
  • Email notifications for threads you want to watch closely.
  • Being a part of the oldest wargaming community on the net.
If you are already a member then feel free to login now.




Made in gb
Virus Filled Maggot





London

Gordoape wrote:
I'm currently over a month into a scheduled commission date with ThirdEye Nuke and it's been a stressful experience so far: little communication, a lot of strange excuses and delays and no evidence the work has started. (communication was great until I paid the 50% deposit and sent over the models). Concerned I am being ghosted altogether.

I'm very concerned because it's a pricey commission but I have also sent over my own models. I don't want to give up but am worried if I am getting possibly scammed and need to begin the long PayPal dispute process and give up on receiving my army anytime soon.

I know this studio has been around for a while, so I wanted to ask on dakka if anyone has used him before. Did you have any issues? Did it all work out?

I don't want to blast the guy online so I will delete the post if the feedback is positive. I made the same post on reddit but didn't get too much response, I've noticed there is a lot more open commission discussion here.

Thank you!


Hey all, I'm back painting again. I send a million apologise to all caught up in whats been happening the last year. But please rest assure that I have not stolen anyones models and they will all be painted fairly pronto to make up for this train wreck. Chris




Automatically Appended Next Post:
Hey all, sorry first time I have used DakkaDakka so I am not certain if this will reach everyone concerned. Basically to cut a trainwreck short I am painting again. I have not/would not taken anyones models. I have them all with at this moment and I will painting them pronto. I apologise for the massive delay. But I am painting again and all models/commissions that I have will be completed asap. Chris


Automatically Appended Next Post:
 Big Mac wrote:
Is 3rd eye studio one of the ones listed in the dakka trading forums? if not they may not be as responsive like the others.

That being said, how long ago did you send out your army? How large was the army? What stage are the army sent out?(on sprue, need stripping, assembled?)

There is a bad experience by a patron about a different commissioner, here:
https://www.dakkadakka.com/dakkaforum/posts/list/762581.page

I'm currently doing commissions myself, I can tell you that about 40% of the time is to prep(strip if necessary, clean mold lines, sub assembly, magnetizing, pinning, basing) the models. So it depends on the Q's I asked above(how long ago, how big is the army, what stage?)


Trying to get the out, that I apologise for the mess. But I promise I will fufill all commission work that I currently have backlogged. ThirdEyeNuke Studio. Chris


Automatically Appended Next Post:
Apologise All, I am back painting now. I want everyone to know that I never purposely tried to decieve anyone. I will get everyones work done asap. Chris


Automatically Appended Next Post:
winterdyne wrote:
Third Eye Nuke have/has been going for a long while, and I've not heard any particular horror stories about them.

It's unlikely you're being scammed. It's far more likely that it's just a case of backlog biting. Keep calm, and don't get too arsey - most commissions boil down to one person painting for a lot of hours, and the bigger the job the easier it is to misjudge how much turnaround time is needed for it.

If there are several jobs in the 'queue' ahead of you, this can get compounded. That sort of thing is more common in inexperienced places, or if any sort of subcontracting is done (that's bitten me on the arse badly in the past).

It can get stressful, and too much pressure from a client can lead to a little bit of clamming up or head-burying. It's one of the reasons I don't generally work to deadlines - especially on big jobs. It's also a reason I usually (and indeed feel more disposed to) keep very open communications - I'm not feeling like I've promised something I can't deliver so there's no guilt-shame spiral.

From what you're describing, you've paid a deposit to hold a spot which has most likely been pushed back due to pre-existing work. A 'lot' of guard is a LOT of work (and an underestimate on a per-figure timing with spin up the total correspondingly) - if this needs assembly/cleanup you can expect a fair amount of delay before you even see any progress.

It may be that there's been a massive underestimate in the time-cost of the job - again this can lead to clamming up - how do you tell someone what you've quoted simply can't be done? How do you refund a deposit you've taken under that mistake when it's (as these things usually are) eaten by cashflow expensese? What do you do if you've spent the budgetted time building guardsmen and now need to take on other work to pay the bills?

Hey all, I am back painting now and will have the models painted asap. Apologise for what has happened. I have everyones models and they will be painted. Chris

So yeah, I wouldn't get too shirty about it, but do let them know you understand if stuff's screwed up - honey rather than vinegar may get the truth out of them, then you can see where to go.



Automatically Appended Next Post:
winterdyne wrote:
Third Eye Nuke have/has been going for a long while, and I've not heard any particular horror stories about them.

It's unlikely you're being scammed. It's far more likely that it's just a case of backlog biting. Keep calm, and don't get too arsey - most commissions boil down to one person painting for a lot of hours, and the bigger the job the easier it is to misjudge how much turnaround time is needed for it.

If there are several jobs in the 'queue' ahead of you, this can get compounded. That sort of thing is more common in inexperienced places, or if any sort of subcontracting is done (that's bitten me on the arse badly in the past).

It can get stressful, and too much pressure from a client can lead to a little bit of clamming up or head-burying. It's one of the reasons I don't generally work to deadlines - especially on big jobs. It's also a reason I usually (and indeed feel more disposed to) keep very open communications - I'm not feeling like I've promised something I can't deliver so there's no guilt-shame spiral.

From what you're describing, you've paid a deposit to hold a spot which has most likely been pushed back due to pre-existing work. A 'lot' of guard is a LOT of work (and an underestimate on a per-figure timing with spin up the total correspondingly) - if this needs assembly/cleanup you can expect a fair amount of delay before you even see any progress.

It may be that there's been a massive underestimate in the time-cost of the job - again this can lead to clamming up - how do you tell someone what you've quoted simply can't be done? How do you refund a deposit you've taken under that mistake when it's (as these things usually are) eaten by cashflow expensese? What do you do if you've spent the budgetted time building guardsmen and now need to take on other work to pay the bills?

Hey all, I would like to apologise. Everything has been a bit out of my hands, but its in order now and I will fufill my promise to complete all work asap. If you want to email me, please feel free. Chris

So yeah, I wouldn't get too shirty about it, but do let them know you understand if stuff's screwed up - honey rather than vinegar may get the truth out of them, then you can see where to go.

This message was edited 5 times. Last update was at 2020/02/07 06:32:57


 
   
Made in cn
Wing Commander





Dallas, TX

Empty words, you should do full refunds and send the models back to their owners, make sure to contact them and verify their current address, it’s been 2 YEARS!

Until the OP and another known victim(necrotes) replies saying something along the words of the models has been returned, I will keep my community well aware of you(thirdeyenuke studios/brush_slip).
   
Made in gb
Longtime Dakkanaut




Nottingham, UK

TEN / Chris: This is a very, very long time to try to restart jobs after. You're probably better off just paying things off from as much dayjob overtime or additional part-time work as you can get.

I can't really see how any trust could be rebuilt with existing clients at this point.

If it has actually been a year since you touched base with clients, I'm surprised there hasn't been legal action brought.
Attempting to pick up where you left off with this is not wise I think.

 
   
 
Forum Index » Dakka Discussions
Go to: