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Made in us
Veteran ORC







... use the money they get from Live to hire better Help resources .

Long story short, my Xbox 360 won't allow me to purchase items off the marketplace. When I load up the Marketplace and select the game I would like to see downloads for, I get an error Code and it promptly goes back to the Game Selection screen. I sent them an E-mail that goes something like this:

Hello, I have been having a problem with my Marketplace. When I select a game to download, it tells me "There has been an Error. Error Code: #############". I know it is a problem with Marketplace, as I can still download items from in game stores, like the "Press X for Downloadable Content" option found in certain games. If you could get back to me about what this Error Code is and how to correct it, I would be much appreciated.

-Slarg


The Response I got?

Thank you for contacting Xbox Live Support, Slarg! I wish to help you resolve this matter quickly, perhaps you should clean out your fans with that spray-in-a-jar (My words not hers), make sure your Xbox is getting ample ventilation room, and make sure it is not overheating. I hope these will resolve your problem.

-Jennifer




So I shoot it back:

Jennifer, Thank you for your quick response. I, however, have already tried the basics, and I am still receiving Error Code ########### when I go to download from the Marketplace. I was wondering if you could give me what this error code means and how to correct it, as I would be much apreciative of it.

-Slarg


This is truely facepalm worthy:

Thank you for contacting Xbox Live Support, Slarg! I wish to help you resolve this matter quickly, perhaps you should clean out your fans with that spray-in-a-jar (My words not his), make sure your Xbox is getting ample ventilation room, and make sure it is not overheating. I hope these will resolve your problem.

-Steve




Edit: Stacking just came out, and I really wanted it

This message was edited 1 time. Last update was at 2011/02/15 04:23:22


I've never feared Death or Dying. I've only feared never Trying. 
   
Made in us
Storm Trooper with Maglight





bellingham

If you have a ps3 you can get it there also have you tried disconnecting it for a couple hours from the power I've heard it helps. Also have you tried a new gold account.(I don't mean buy one I was thinking a free trial one or some such.)

1950 3385 pt 1300  
   
Made in au
Lady of the Lake






Some awesome help right there. Maybe try turning it upside down so the megabytes flow through the cable faster.

   
Made in au
Steadfast Grey Hunter






n0t_u wrote:Some awesome help right there. Maybe try turning it upside down so the megabytes flow through the cable faster.


Don't tell him the secret!

He'll steal our megabytes!

'Follow me, Sons of Russ! This night our enemies shall feel the fangs of the Wolf!' - Logan Grimnar 
   
Made in gb
Regular Dakkanaut





VenerableBrotherPelinore wrote:
n0t_u wrote:Some awesome help right there. Maybe try turning it upside down so the megabytes flow through the cable faster.


Don't tell him the secret!

He'll steal our megabytes!


on noes my megabytes!
   
Made in gb
Avatar of the Bloody-Handed God






Inside your mind, corrupting the pathways

Type the error code into google. Just like Smarties, google has the answers.

   
Made in us
Veteran ORC







SilverMK2 wrote:Type the error code into google. Just like Smarties, google has the answers.


Hmmm, will have to do that when I get back from work today.



Also, I can haz megabitez?

I've never feared Death or Dying. I've only feared never Trying. 
   
Made in gb
Lone Wolf Sentinel Pilot





Southampton, Hampshire, England, British Isles, Europe, Earth, Sol, Sector 001

n0t_u wrote:Some awesome help right there. Maybe try turning it upside down so the megabytes flow through the cable faster.

No offence to the Aussies and Kiwis, but by you placing the Crashbox upside down it would be the right way up?

<--- Yes that is me
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Bloodfever wrote: Ribon Fox, systematically making DakkaDakka members gay, 1 by 1.
 
   
Made in us
Consigned to the Grim Darkness





USA

You think that's bad, just try getting support for GFWL...

The people in the past who convinced themselves to do unspeakable things were no less human than you or I. They made their decisions; the only thing that prevents history from repeating itself is making different ones.
-- Adam Serwer
My blog
 
   
Made in gb
Automated Space Wolves Thrall






I've had a few bug issues with the marketplace. I just disconnected everything (including the internet) let it sit for 10-15 mins then powered everything back up.

So what your saying is that I should bend like wheat but strike like cream?
"MOOOOO"
You are so wise cow. 
   
Made in au
Steadfast Grey Hunter






Ribon Fox wrote:
n0t_u wrote:Some awesome help right there. Maybe try turning it upside down so the megabytes flow through the cable faster.

No offence to the Aussies and Kiwis, but by you placing the Crashbox upside down it would be the right way up?


No matter what you stupid British people think , it would be upside down, and thus have gravity assist in the collection and stealing of the internet. I cannot believe the secret was leaked.....now the almighty God of the Internet, also known as Google, will desert us!

Us in Australia have been planning this a long time......we need to, the internet here is horrific.

This message was edited 1 time. Last update was at 2011/02/15 17:56:12


'Follow me, Sons of Russ! This night our enemies shall feel the fangs of the Wolf!' - Logan Grimnar 
   
Made in us
Decrepit Dakkanaut






Burtucky, Michigan

n0t_u wrote:Some awesome help right there. Maybe try turning it upside down so the megabytes flow through the cable faster.



Laugh all you want, when I used to install cable, I would have to tell people things like that. They would SWEAR I did something wrong because X wasnt working as fast now that Im done. So Id say, well flip X upside down for a few days, itll speed things up and then just flip it back over. Its basically to break it in.

Worked everytime.
   
Made in ca
Stone Bonkers Fabricator General






That's awesome. Apparently MS just gives RROD advice as default.

 
   
Made in us
Veteran ORC







Figured out a work-around: I have to go to Xbox.com and download it from there, which then transfers it over to my Xbox Active Downloads. It's a pain, but at least I can acess the content now.

Stacking is pretty fun and has the Legendary Schaffer Wit to it, just FYI.

I've never feared Death or Dying. I've only feared never Trying. 
   
Made in gb
Regular Dakkanaut





Bill gates would rather stick a rusty nail down his urethra than give half a gak about PC. xbox is where the $$$$$$$$ is
   
 
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