Kaldor wrote:What someone does in their own time is their own business. But if you're going to do it in a public arena, then you'd better expect public commentary. And not all public commentary will be nice. In fact, the further you deviate from the 'norm', the more that negative feedback will grow.

Hell, as a customer I'd hate to be in a store that was full of adult fans of MLP. I'd hate to see MLP incorporated into 40K armies. And if a store condoned that kind of MLP content, however tacitly, I would not patronise it, and I'm certainly not alone here. It's downright creepy. As a customer, I'd appreciate store managers quietly asking customers to leave their MLP influences at home, or take their patronage elsewhere. There's no need to be rude about it, or do it in public though.

TL;DR - Don't come crying to the internet when people call you out for doing stupid things.

Kanluwen wrote:

Castiel wrote:I think the complaint is that the abuse came from a GW redshirt. He is there to make patrons of the shop feel comfortable and to provide help to customers, yet he insulted an army, that looks like it has a really nice colour scheme IMHO, purely for the reason that the inspiration for the name came from the MLP world. This behaviour from a person in his position is unacceptable.

Y'see, here's where a problem comes up.

I don't know about you, but the shops where I've gone to them for a long enough time (be it a grocery store, game store, or hardware store) to build up a rapport between myself and a specific employee--the dynamic has shifted to where we're comfortable poking fun at each other for things that employees and customers wouldn't usually joke about. For all we know, the OP and the employee have known each other for awhile and he cracks jokes about the employee just as bad as this one.