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Made in gb
Decrepit Dakkanaut




So, just had an email that my munitorum set isnt available this saturday, but as an apology I'll get a free normal version and £50 to spend online. Delay is only until the 28th so that isnt actually a bad offering really.

GW customer Service kicking up a notch?
   
Made in us
The Marine Standing Behind Marneus Calgar





Upstate, New York

nosferatu1001 wrote:
So, just had an email that my munitorum set isnt available this saturday, but as an apology I'll get a free normal version and £50 to spend online. Delay is only until the 28th so that isnt actually a bad offering really.

GW customer Service kicking up a notch?


GW customer service has always been their strong point. Nice to see they haven’t cut that back.

   
Made in gb
Decrepit Dakkanaut




It was always a litle variable - and not usually this proactive. This is also quite generous for a few days delay; most companies you would have a sorry, lump it email at best.

£50 rulebook + £50 gift card means I actually come out ahead compared to buyng the stnadard book plus cards, as it turns out, and get the added value of the smaler book to boot.

Just have a mildly disappointed husband....
   
 
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