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Made in us
Scarab with a Cracked Shell





Chicagoland

So, I was gifted a virtual voucher for 32 pounds by my friend in the UK, problem is I live in the US. After I redeemed it I ran into the problem of not being able to buy anything to deliver it in the US. Is there any way to do that? Or is there any way to transfer the money from pounds to dollars on the site? Or am I just ?
   
Made in au
[MOD]
Cutting stuff up and bunging it back together in new and interesting ways.






Under the couch

You would be better off asking GW.

   
Made in fi
Decrepit Dakkanaut





Either get help from GW or sell it to person in UK. Pretty much only options. Though selling it is bit hard if you already redeemed it.

https://middleagedstrategybattlegamers.home.blog/2019/08/23/tneva82-isengard-vs-last-alliance/ <- lotr painting blog

11772 pts(along with lots of unpainted unsorted stuff)
3225 pts
5150 pts
~3200 pts Knights
 
   
Made in au
Owns Whole Set of Skullz Techpriests






Versteckt in den Schatten deines Geistes.

GW customers service tend to be pretty good. I can't see why they wouldn't be able to swap it for a new voucher.

This message was edited 2 times. Last update was at 2019/06/17 07:49:24


   
Made in us
Willing Inquisitorial Excruciator





Philadelphia

Just make sure they exchange it at their inflated GBP to USD rate of about $1.50-1.60/GBP. Don’t let them exchange it at the actual exchange rate. :-D

Daemonhunters 1000 points (painted)
Flesh Tearers 2000+ points (painted) - Balt GT '02 52nd; Balt GT '05 16th
Kabal of the Tortured Soul 2000+ points (painted) - Balt GT '08 85th; Mechanicon '09 12th
Greenwing 1000 points (painted) - Adepticon Team Tourny 2013

"There is rational thought here. It's just swimming through a sea of stupid and is often concealed from view by the waves of irrational conclusions." - Railguns 
   
Made in us
Scarab with a Cracked Shell





Chicagoland

 Cruentus wrote:
Just make sure they exchange it at their inflated GBP to USD rate of about $1.50-1.60/GBP. Don’t let them exchange it at the actual exchange rate. :-D


Well they said they'll exchange it over, I dunno at what rate though. Just glad it's getting exchanged over honestly.
   
Made in us
Scarab with a Cracked Shell





Chicagoland

Issue was wholly resolved. GW customer service was very quick about it too, made me a bit more confident in them as a company.
   
Made in gb
Fixture of Dakka




UK

Joanna9700 wrote:
Issue was wholly resolved. GW customer service was very quick about it too, made me a bit more confident in them as a company.


Throughout all the years GW's customer service has pretty much always been first rate.

Glad they were able to resolve your problem

A Blog in Miniature - now featuring reviews of many new Black Library books (latest Novellas) 
   
Made in fi
Decrepit Dakkanaut





 Overread wrote:
Joanna9700 wrote:
Issue was wholly resolved. GW customer service was very quick about it too, made me a bit more confident in them as a company.


Throughout all the years GW's customer service has pretty much always been first rate.

Glad they were able to resolve your problem


Yeah that's been good. Only issue I could see here would be purely technical issues(for example on my case before seems their system was literally unable to have option for me to pay for replacement part of FW model...so they actually sent it for free though didn't even need to)

https://middleagedstrategybattlegamers.home.blog/2019/08/23/tneva82-isengard-vs-last-alliance/ <- lotr painting blog

11772 pts(along with lots of unpainted unsorted stuff)
3225 pts
5150 pts
~3200 pts Knights
 
   
 
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