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Does anybody know what's going on at GW with their colour system? They used to have, beneath every model on the website, lists of paints you need to paint the model according to the traditional and contrast systems. Now it's all completely gone. Same at Forgeworld. When you looked at individual paints you also used to be able to see how they could be used to get particular effects in combination with other colours. Also gone.

I know people are critical - that the colours on the box don't match the way they're actually painted on the box art or that there are better paints out there. But I thought that this system was brilliant for a beginning painter like me to work out which colours could be combined.

Why have they done this? Does anybody know if this information is going to make a comeback or be put somewhere else? Are they going to put it behind a paywall? (I hope not because they're earning enough from miniatures and paints as it is).

They also seem to be shooting themselves in the foot a bit. I mean how is the whole base, shade, layer, system supposed to work if they stop showing how the colours work together? Also, aren't people going to end up buying less paints when ordering online if the advice on which paints to get is gone?

As a relatively new painter I find it quite depressing that this tool might be gone. It's going to be a much steeper learning curve without it.

I'm still seeing everything just fine--maybe reinstall the app?

 NinthMusketeer wrote:
I'm still seeing everything just fine--maybe reinstall the app?

I don't mean the app I mean the website. Where you buy the miniatures and paints. I have the app too and that works fine but they don't have all the models on there.

I'd suggest sending a calm and reasonable email to GW Customer Services asking about it - no ranting, though.

@NinthMusketeer - the OP is talking about on the GW webstore, not one of their various apps. In between the pretty pictures and the tabbed description area, you used to get paint information, but it has now been replaced by a "Frequently Bought Together" section.

More than likely it indicates one of several things:

• A new paint range is coming, so all the names will be changed. This has happened more times than I can remember.

• GW are shifting their painting guides to their Warhammer+ platform.

• The site is having a few changes made to it, so they have been taken down temporarily.

I never understood why this was needed on the web store in the first place. It was just extra stuff to scroll past when checking a product description.

IMHO there's no need to view a painting guide for Ultramarines or Goffs on every model if you collect Blood Angels or Bad Moons. Makes more sense to leave colour schemes in the painting app or Youtube vids.

As content goes, though, I'd say it was more useful than the "Frequently Bought Together" element that has replaced it - would you agree, xttz?

If a color range refresh is coming, I hope GW finally switches over to using colour standards with their paints such as RAL or Pantone.. I'm getting sick of trying evey damn colour just to find it's not matching to anything I'm trying to match. Colour codes instead of edgy meaningless names thx

 xttz wrote:
I never understood why this was needed on the web store in the first place. It was just extra stuff to scroll past when checking a product description.

IMHO there's no need to view a painting guide for Ultramarines or Goffs on every model if you collect Blood Angels or Bad Moons. Makes more sense to leave colour schemes in the painting app or Youtube vids.

Yeah. The placement of it was the worst part. Especially since I only play the middle earth game and like 1/3 of the range is plastic, 1/3 is metal and 1/3 is resin and you need to double check everything for what material it is. Wouldn't want to accidentally buy something in failcast. Doesn't help that sometimes materials are mixed so even if you know one model in a blister is metal the other one might not be and you still have to check. Had to scroll past it every single time!

I think for beginner painters it’s extremely useful. Helps you learn what colours compliment each other and which layers go with which base paints etc. Working that all out on your own with the hundreds of parents paints they have. That’d be a real steep learning curve

It's a shame they've removed it, missed it as well these last few days, was a quick and handy way to throw some basic stuff together. Sure as hell beats sitting through a video every time.

Funny - there was a rumour on Faeit 1 or 2 weeks ago about changes in the Citadel Range.

 BrookM wrote:
It's a shame they've removed it, missed it as well these last few days, was a quick and handy way to throw some basic stuff together. Sure as hell beats sitting through a video every time.

Which is why they removed it, they want you to watch their official approved videos.

 Wha-Mu-077 wrote:

 BrookM wrote:
It's a shame they've removed it, missed it as well these last few days, was a quick and handy way to throw some basic stuff together. Sure as hell beats sitting through a video every time.

Which is why they removed it, they want you to watch their official approved videos.

But they're surely never going to make videos for every single model. And surely the extra money they pick up in video subscriptions is going to fail to make up for the money they lose on people buying all the paints they think they need because they're listed underneath the models. And apart from that the whole beauty of their citadel colour system falls apart if the only people who know which colours to combine are the ones who've subscribed to the channel.

I'm hoping this isn't a deliberate move because it is just really, really stupid.

 Dysartes wrote:
As content goes, though, I'd say it was more useful than the "Frequently Bought Together" element that has replaced it - would you agree, xttz?

Yep. Colourguides are useful if you want to paint similar to the box art and makes more sense to have them next to your purchased mini so you can include them in your cart.
Failing that they really need a section on the website with the formulas for the models.

Problem with buying paints online is that you cannot see the colours you are getting so you go by names, since GW paint range is build around funny names it doesn't help you figure out what you need.

Either way its more useful than the new Frequently bought suggestions.

I've always felt that GW likes to refresh the range periodically to make painters rush out to buy up stock to finish an army. The dream.would be a replacement with bottles. But its probably just website redesign.

I’m going with website changes.

I’m now seeing a “bought together” area where you can check each item and “add bundle to cart”.

I don’t recall seeing this before.


Automatically Appended Next Post:
Also, the Citadel Colour app. is officially abandon-ware.

My guess: they are trying to figure out how to charge you money for it.

 oni wrote:
Also, the Citadel Colour app. is officially abandon-ware.

How so, oni? Is it still up-to-date in terms of the paint range, at least?

 Dysartes wrote:

 oni wrote:
Also, the Citadel Colour app. is officially abandon-ware.

How so, oni? Is it still up-to-date in terms of the paint range, at least?

It's not been updated since 2019, so it's missing the paints from the Necron release (Runelord Brass Base, Canoptek Alloy, Cryptek Armourshade and Tesseract Glow) and from the Kruleboyz release (Orruk Flesh, Hobgrot Hide and Thondia Brown).

 Ghaz wrote:

 Dysartes wrote:

 oni wrote:
Also, the Citadel Colour app. is officially abandon-ware.

How so, oni? Is it still up-to-date in terms of the paint range, at least?

It's not been updated since 2019, so it's missing the paints from the Necron release (Runelord Brass Base, Canoptek Alloy, Cryptek Armourshade and Tesseract Glow) and from the Kruleboyz release (Orruk Flesh, Hobgrot Hide and Thondia Brown).

I never used it, but I'm surprised considering it seemed to be a relatively welcomed little thing and have often seen people reference it. I guess GW being unable to properly comprehend digital apps and how to take advantage of them is nothing new though.

Consolidating with this thread

https://www.dakkadakka.com/dakkaforum/posts/list/803568.page