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So i have decided to order the BA Battleforce, which is only £56 on WaylandGames. I have heard a lot of negative comments about them and numerous other sites (maelstrom..) but I have also heard pretty good reviews. So Dakka, Help me decide, should I order from them tonight?

I use Wayland all the time and say yes you should.

I've had good service from Wayland - I tend to make smallish orders

I've placed both large and small orders with them and I've had no complaints.

Thanks for considering us Tyriion.
We are not perfect but we do our best to improve continuously.

I here they fill their orders and pay their distributers.

The only complaints I've ever had were with the old stock system where you could order stuff they didn't have and end up waiting for it to arrive

now with actual 'live' stock levels they should be a decent choice

Although I have had bad experiences with Wayland, I'm a firm believer in YMMV, so I reckon you ought to place an order with them and judge for yourself.

Ive had maybe four orders the last 3 years, I don't own many minis, never once went wrong though, and I think the longest I've waited for postage is ten days.

WG are good for me... Id happily use them again. The one time I didn't use them and went with Maelstrom-fething-games...

The less said about those bastards the better.

I've ordered from them whilst living in the UK, they were not the fastest but then the savings were exceptional and I was very pleased with the level of service.

They aren't the fastest by any stretch, but yes, the service is excellent.

 BrookM wrote:
They aren't the fastest by any stretch, but yes, the service is excellent.

I dunno I know its anecdotal evidence, but the were pretty damn quick for me and I'm the other side of the world

 motyak wrote:

 BrookM wrote:
They aren't the fastest by any stretch, but yes, the service is excellent.

I dunno I know its anecdotal evidence, but the were pretty damn quick for me and I'm the other side of the world

It differs from person to person, but I had to wait ages for a mini to be sent out, took close to a month all told before I got a shipping confirmation and it was sent out after I contacted them asking them how long it would take, as a deadline was looming. Now before the apologists stomp in, I ordered the mini well in advance, nothing last minute here!

 BrookM wrote:

 motyak wrote:

 BrookM wrote:
They aren't the fastest by any stretch, but yes, the service is excellent.

I dunno I know its anecdotal evidence, but the were pretty damn quick for me and I'm the other side of the world

It differs from person to person, but I had to wait ages for a mini to be sent out, took close to a month all told before I got a shipping confirmation and it was sent out after I contacted them asking them how long it would take, as a deadline was looming. Now before the apologists stomp in, I ordered the mini well in advance, nothing last minute here!

Yeah thats why I said 'I know its anecdotal evidence', because it differs from person to person. But that is a shame your experience wasn't good.

 motyak wrote:

 BrookM wrote:

 motyak wrote:

 BrookM wrote:
They aren't the fastest by any stretch, but yes, the service is excellent.

I dunno I know its anecdotal evidence, but the were pretty damn quick for me and I'm the other side of the world

It differs from person to person, but I had to wait ages for a mini to be sent out, took close to a month all told before I got a shipping confirmation and it was sent out after I contacted them asking them how long it would take, as a deadline was looming. Now before the apologists stomp in, I ordered the mini well in advance, nothing last minute here!

Yeah thats why I said 'I know its anecdotal evidence', because it differs from person to person. But that is a shame your experience wasn't good.

Still, despite this one experience, I'm not going to tell people to stay away. I'm not going to base this all off one experience. Their service is excellent and fast, unlike what one Belgium hating prat might claim.

All my orders have taken a long time to dispatch. If you want it for Christmas I wouldn't recommend it.

My experience with Darksphere has been excellent though.

rich1231 wrote:
Thanks for considering us Tyriion.
We are not perfect but we do our best to improve continuously.

I've been a detractor of Wayland in the past, but I've got to agree.

I was originally not going to order again, but decided to give them another chance now that the live stock system is up. If you order what's in stock, then they'll send it out right away. I placed three test orders since that system went live and had nothing but prompt service.

I ordered some paints and it took them 1 week before they sent it out also what was listed as in stock turns out was no stock.

If your looking for models, they are a good place to buy, if your looking for paints where is small savings might aswell but it in shops.

Wayland are one of the few webstores that is currently bothering to communicate and also ship all of its orders on time.

Ordered from them in the past, and if not for the GW embargo, I'd probably still be ordering. Always had good experiences, and relatively quick turnaround on orders.

 Tyriion wrote:
So i have decided to order the BA Battleforce, which is only £56 on WaylandGames. I have heard a lot of negative comments about them and numerous other sites (maelstrom..) but I have also heard pretty good reviews. So Dakka, Help me decide, should I order from them tonight?

Only if you dont mind waiting a long time to get it. GW stuff from them can take over a month to get to me, even when the item was suppose to be in stock.

Was it in stock or just showing green (High Availability)? Click the item to see the live stock status.

For me Wayland has been good overall. Some things has taken a long time to arrive (old stock system), some stuff has gotten to me ASAP. When there is a problem their customer service people have been really quick in responding and helping out.

I would recommend not order on out of stock items unless you are not in a hurry at all. Ignore the colours completely, they're meaningless.

Are they still using the old made up stock level colours

I thought they'd gone to live stock levels....

(checks site)

now that's just stupid. If you've got live stock levels show the numbers on the list, don't make us click through to the item

(especially as you can order direct from the list and never see the 'green' item is not actually available)

Can't recommend them enough.

Also, you can't please everyone - the live stock levels are on there, I don't personally see the problem with having to click through to a product. I can;t think of any other site where it displays stock levels against an image thumbnail

Place your order. If you have any hesitations about the delivery time, call them first to check on Tel: +44 (0)1702 668750

The problem is that you can buy the item without seeing whether or not it is in stock, but still see the same stupid green dot that doesn't mean anything and is misleading.

Everyone in this thread now knows though, that you need to click through each item and look at the actual stock levels.

The dots refer to availability not stock I believe.

So it is an indicator of how quickly stock can be procured from suppliers.

You then click on the item to see stock levels so all of the information is available to you to make a decision.

Seems pretty straight forward to me.

I placed an order 3 weeks ago. Wasn't in stock, but was due in within 3 days. However, still not in stock, and now says 8 days.

 Tyriion wrote:
So i have decided to order the BA Battleforce, which is only £56 on WaylandGames. I have heard a lot of negative comments about them and numerous other sites (maelstrom..) but I have also heard pretty good reviews. So Dakka, Help me decide, should I order from them tonight?

Nope. Nyet. Geen. Jo. Heç bir. Ez. No. Ne. Nej. Neniu. Ei. Aucun. Etc...

 notprop wrote:
The dots refer to availability not stock I believe.

So it is an indicator of how quickly stock can be procured from suppliers.
You then click on the item to see stock levels so all of the information is available to you to make a decision.
Seems pretty straight forward to me.

 frozenwastes wrote:
The problem is that you can buy the item without seeing whether or not it is in stock, but still see the same stupid green dot that doesn't mean anything and is misleading.

you can buy the item without seeing whether or not it is in stock

In fairness.

Rich told me recently when I fed back the same thing, that they are planning on doing away with the traffic lights and putting the stock numbers on the "cat pages". Which I presume is catalogue pages. Though I'm not sure which of the several layers it will be on. Hopefully all of them.