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At least you got something. I'm still waiting on even a shipping notice.

No, UPS says 1 package.

The packer was ultra clumsy. They put the UPS label on the wrong box, clumsily hacked it out and then glued the resulting bit of cardboard with the label on it to the new box...

Not that it's very helpful, but I explicitly got this message in an email from Mantic:

"Your Deadzone Wave 2 Kickstarter order has shipped via Royal Mail.

You can expect to receive 1 parcel."

And sure enough, I received 2 packages on 2 different days!

I'm going to be waiting for the order form inside the box, because I accidentally deleted my receipt email from google docs and can't remember exactly what I ordered

@NTR You could email stewart for a reminder. He did so for me.

I think Barzam got some dead Deadzone bodies.

I'll see if he can get some up.

Are all the new metal troopers on Mantic's HQ thingee? I can't access it at work, and was debating about picking up a few based on how the figures turned out.

 lord_blackfang wrote:
No, UPS says 1 package.

The packer was ultra clumsy. They put the UPS label on the wrong box, clumsily hacked it out and then glued the resulting bit of cardboard with the label on it to the new box...

That might suggest UPS trashed the original box (and some of the contents) and stuffed all the bits they could find into a new one.....

it might not be Mantics fault (although they'll be the ones who have to fix it) so I'd offer to send them a pic of the box)

 highlord tamburlaine wrote:
I think Barzam got some dead Deadzone bodies.

I'll see if he can get some up.

Are all the new metal troopers on Mantic's HQ thingee? I can't access it at work, and was debating about picking up a few based on how the figures turned out.

There were Deadzone DB's?Hmm don't remember seeing those! Link anybody?

 OrlandotheTechnicoloured wrote:

 lord_blackfang wrote:
No, UPS says 1 package.

The packer was ultra clumsy. They put the UPS label on the wrong box, clumsily hacked it out and then glued the resulting bit of cardboard with the label on it to the new box...

That might suggest UPS trashed the original box (and some of the contents) and stuffed all the bits they could find into a new one.....

it might not be Mantics fault (although they'll be the ones who have to fix it) so I'd offer to send them a pic of the box)

Was it sealed with the white mantic tape with their info on it? Both of mine were.

 lord_blackfang wrote:
No, UPS says 1 package.

The packer was ultra clumsy. They put the UPS label on the wrong box, clumsily hacked it out and then glued the resulting bit of cardboard with the label on it to the new box...

That sounds like a UPS repack. We ship hundreds of packages via UPS from my work's shipping department each day and UPS loves to try to repack instead of admitting any sort of fault when a forklift drives over a package.
Do you have pics of the box/packaging?

We had a parcel from out work sent across to belgium I think it should have contained a few hundred items. Unfortunately when it arrive it contained five, the box had been riped open and resealed, badly. It took several phone calls and photos to prove to ups something was wrong. Eventually they said that it had been run over by a forklift and repacked by staff. The rest of the cards were found eventually in unclaimed goods where a staff member found them in the staff room. This was not an isolated event unfortunately :(

 sukura636 wrote:
@NTR You could email stewart for a reminder. He did so for me.

I might do that, thanks, and get my Mars Attacks! one while I'm at it

Sucks to hear about UPS doing that to your package lord_blackfang, I've been tracking mine and it just landed in Melbourne, shuld have it by tomorrow. Hopefully the triple stamps showing from Dubai are just something innocuous like a system error.

Well, I was pleasantly surprised this afternoon to find a box from Mantic on my doorstep. Curious as to what it was (I only just got my missing parts order in two days ago), cracked it open to find I had been packaged and shipped a second Wave 2 box, with everything I had in the box last week (No missing Enforcer parts! Didn't check the remainder because of gift horses and mouths and such).



Needless to say, I'm not worried about my missing parts any more

 angelofvengeance wrote:

 highlord tamburlaine wrote:
I think Barzam got some dead Deadzone bodies.

I'll see if he can get some up.

Are all the new metal troopers on Mantic's HQ thingee? I can't access it at work, and was debating about picking up a few based on how the figures turned out.

There were Deadzone DB's?Hmm don't remember seeing those! Link anybody?

Indeed I did get Deadzone corpses. There's four in the set, Reb, Enforcer, Plague 3rd Gen, and a Marauder. I wasn't sure which of the metal figs I got to start on, so I suppose I can start on them. Details on them are all very good. In fact, all of the metals I got looked really good. The only odd thing with the set is that three of the four coprses are designed to lay on the ground a certain way, so each has a side that's completely flat. The Enforcer is the only one that isn't like that. It's kind of odd.

 darkPrince010 wrote:
Well, I was pleasantly surprised this afternoon to find a box from Mantic on my doorstep. Curious as to what it was (I only just got my missing parts order in two days ago), cracked it open to find I had been packaged and shipped a second Wave 2 box, with everything I had in the box last week (No missing Enforcer parts! Didn't check the remainder because of gift horses and mouths and such).



Needless to say, I'm not worried about my missing parts any more

No moral quandaries at all there then, and obviously no qualms about posting on a forum to tell everyone you have no moral quandaries!

 judgedoug wrote:

 lord_blackfang wrote:
No, UPS says 1 package.

The packer was ultra clumsy. They put the UPS label on the wrong box, clumsily hacked it out and then glued the resulting bit of cardboard with the label on it to the new box...

That sounds like a UPS repack. We ship hundreds of packages via UPS from my work's shipping department each day and UPS loves to try to repack instead of admitting any sort of fault when a forklift drives over a package.
Do you have pics of the box/packaging?

I took a pic of the cut and re-attached label as a "character witness" for the clumsy packer, as I feared Mantic might find the amount of missing stuff incredulous. I didn't take a pic of the whole box though.

Having dared to visit the Kickstarter comments for Deadzone it does seem like there are a fair few people that got double deliveries and more with missing parts. Mantic really need to sort a dedicated customer service person to deal with just the KS enquiries when they enter the delivery stage of their Kickstarters, even if they just get a temporary worker to do it/cover elsewhere.

Sounds like a fair number of folks are having issues. All I'm missing now is that Accessory Sprue 2(I want that servo arm thing) and the plastic Enforcers.

I still haven't gotten a shipping notice, let alone the package.

And I don't really have that big an order coming compared to some of what you guys have gotten.

Same here CptJake. I think I may have gotten more stuff than I'm really thinking though so I'm hoping I just happened to get a courier upgrade and I'll see a notice today/tomorrow. Or that it's been shipped royal mail with no notice and will come in soon.

We shall see.

Nothing here either. Kinda hoping it would arrive yesterday on my birthday, but nada. On the plus side I got a birthday cards which plays the game of Thrones intro.

Lol sweet. At least there's that

At this rate I'm fearful that I'm gonna have either a late battle systems box crushing an 'on-time' deadzone box, or vice versa.

I think I'll be ok if Mars Attacks ships a little later than projected too, just so I don't get buried in toys and get the patented 'frowny wife face' sent my direction.

 CptJake wrote:
I still haven't gotten a shipping notice, let alone the package.

And I don't really have that big an order coming compared to some of what you guys have gotten.

I got a notice of courier shipping (which I didn't pay for) yesterday, and my shipment is smaller than any of the ones posted here so far. So it's definitely possible that you guys will be hearing from them.

 Pacific wrote:

 darkPrince010 wrote:
Well, I was pleasantly surprised this afternoon to find a box from Mantic on my doorstep. Curious as to what it was (I only just got my missing parts order in two days ago), cracked it open to find I had been packaged and shipped a second Wave 2 box, with everything I had in the box last week (No missing Enforcer parts! Didn't check the remainder because of gift horses and mouths and such).

Needless to say, I'm not worried about my missing parts any more

No moral quandaries at all there then, and obviously no qualms about posting on a forum to tell everyone you have no moral quandaries!

I imagine it's loads of mither sending stuff back.

I'd let them know I'd received a double order. If they wanted it back they could pay for shipping and arrange collection for when it suits me.

I did a brief scan of the KS comments (main and for the last update) and it seems there are a few folks getting the hard cover book with scratches and dents from poor packing. That scares me as I added that book to my order. You would think it wouldn't be too difficult to pack those decently, knowing they are kind of a special add on/reward.

In my experience of even normal orders from Mantic, their packing leaves a lot to be desired.

 Baragash wrote:
In my experience of even normal orders from Mantic, their packing leaves a lot to be desired.

Yep.

But the boxes are crazy good quality!

 GrimDork wrote:
Same here CptJake. I think I may have gotten more stuff than I'm really thinking though so I'm hoping I just happened to get a courier upgrade and I'll see a notice today/tomorrow. Or that it's been shipped royal mail with no notice and will come in soon.

We shall see.

I think my Wave 2 came by Royal Mail.

So Mantic already contacted me to provide a full missing parts list. They agree that UPS flubbed it up. Props to them for being proactive, and, if someone here alerted them to my situation, thank you. Hopefully I get the rest of my stuff soon.

 CptJake wrote:
I did a brief scan of the KS comments (main and for the last update) and it seems there are a few folks getting the hard cover book with scratches and dents from poor packing. That scares me as I added that book to my order. You would think it wouldn't be too difficult to pack those decently, knowing they are kind of a special add on/reward.

Hmm... my buddy ordered the hardcover and it was encased in several sheets of cardboard taped sealed, then put in a box. It was nice and minty.
Even my "veteran's edition" slipcase was double packed (in it's own packaging/box put inside the main box)