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Looky Likey wrote:
Not sure why this took so long, it really is pretty basic now that the content has been removed, other than a stupidly long approvals process for the design.

This, pretty much. It's a generic online store, I don't see why they even bothered with a redesign. And I certainly don't see why anyone besides GW would care about it.

 Hereticdave wrote:
I quite like how you can browse the whole range of an army on one page now.

You could actually do that before, it just wasn't obvious. If (previously) you clicked on an army, then you got the home page for that army with a couple of suggestions of what you can buy, on that page was a link to the entire range for that army.

It wasn't obvious, but it was there, they could have just made it a bit clearer.

I like how it looks a lot smoother and the promotion of the models on the pictures, looks more appetising.

But thats it, it just feels like a store now, nothing more, no cool painting articles, free pdf rules, battle dioramas, conversions.

Warhammer is one of my main hobbies, one of the only things in life which actually bring joy and relaxation and to just feel it become an ever increasing exploitable product and less of a hobby, its just fething gakky.

Oh dear, I just realised if you click on "Hive Tyrant", it doesn't show you an assembled Swarmlord, even though you can make a Swarmlord from the kit, it doesn't show it, you have to search separately for the Swarmlord to see the Swarmlord images... it does the same for all the variant kits, so the only way to see all the Baneblade variant images is to go through each one separately... all 8 of them.

 Peregrine wrote:

Looky Likey wrote:
Not sure why this took so long, it really is pretty basic now that the content has been removed, other than a stupidly long approvals process for the design.

This, pretty much. It's a generic online store, I don't see why they even bothered with a redesign. And I certainly don't see why anyone besides GW would care about it.

We'll find out how many care when the new Space Marine starts turning up on tables (or eBay).

Part of me hopes that there will be a mass of complaints about the lack of FAQS, just so that they realise how much people actually care about the rules. Do their customer service personnel work in headquarters, or did they outsource it? If they got a load of calls all about the FAQ topic, it could actually have an affect.

 xttz wrote:
As far as I can see, there's no content/blogs, FAQs or other useful resources like the old paint conversion guide. Everything here is for sale - it's purely for online shopping. This doesn't support the hobby in any way, shape or form.

 Kosake wrote:

They actually have the audacity to charge you 7€ more without offering something tangible. No delivery, not paper costs, not printing expenses, no nothing, and they want more money for the ebook. Are they in their right minds?!

Doesn't the iBook version come with interactive stuff like an army builder or something? That's usually the justification for the price differences between android and iVersions.

Dude, that's still more money for digital content than for a printed book. Digital content is, once it's created absolutely cost-free, and since they need a digital file to create a printed version, it's not like they had so much more to do to get an ibook.

Honestly I don't know what was wrong with the old website?

 Bane-.- wrote:
Honestly I don't know what was wrong with the old website?

It clearly wasn't giving you enough information about what else you'd like to buy!

alphaecho wrote:

 DJGietzen wrote:
3) I dislike that they are not supporting all the armies. Under the 40k armies list they do not list the Inquisition, nor do they list the Legion of the Damned. There seems to be no reason to exclude these armies.

Legion of the Damned are under web store exclusives and Space Marines although as you point out, there is no direct route to them as a separate army.

That's where they were before. IIRC they never had their own army list in the old web site.

anyone else noticed the $35metal guard squad prices? (mordian, vostroyan etc)

 Bane-.- wrote:
Honestly I don't know what was wrong with the old website?

My guess is "redesigned our website" is something that sounds good in the next financial report. And since making a generic online store is a trivial task (that GW somehow still screwed up), unlike making legitimate improvements in the quality of their products, it's something they can brag about without having to invest any real work or risk losing money. And, perhaps more importantly, it's something that the uninformed shareholders can look at and understand without having to know anything about GW's products (or anything besides their profit numbers). The fact that the vast majority of their customers won't care about the redesign is irrelevant as long as they can make it sound like a Good Business Strategy That Profitable Forward-Thinking Companies Use.

I like it, moves smoothly and seems user friendly. I like the bigger pics too, they look more clear than the old web site.

I like the cleaner and clearer look.

 Kosake wrote:

 xttz wrote:
As far as I can see, there's no content/blogs, FAQs or other useful resources like the old paint conversion guide. Everything here is for sale - it's purely for online shopping. This doesn't support the hobby in any way, shape or form.

 Kosake wrote:

They actually have the audacity to charge you 7€ more without offering something tangible. No delivery, not paper costs, not printing expenses, no nothing, and they want more money for the ebook. Are they in their right minds?!

Doesn't the iBook version come with interactive stuff like an army builder or something? That's usually the justification for the price differences between android and iVersions.

Dude, that's still more money for digital content than for a printed book. Digital content is, once it's created absolutely cost-free, and since they need a digital file to create a printed version, it's not like they had so much more to do to get an ibook.

TBF regarding Ipad codexes, the cost isn't just the cost of printing the book, its covering the cost of the production of the content, i.e. the people who come up with the rules, draw the art, paint the models, photograph it etc, this is recouped in the cost of the products, be it paper, metal, plastic, electronic.

Yes cost of printing will be higher than electronic however GW charge for the codex, not the dead tree its made from, so the fact that E-codexes are the same price as Paper ones isn't an issue, and they charge more for the digi deluxe codexes as they have videos, automatic links to special rules etc when you click on words and the army builder (which is very useful I have found), all of this costs more money to implement than creating the electronic file to be printed on books, the coding to make the interactive codexes takes more man hours, hence higher cost.

It is not just down to the fact you get something physical in your hand. The world seems to forget you don't buy the cost of the physical item, you buy the resources needed to make it, which includes salaries and time.

 Peregrine wrote:
...since making a generic online store is a trivial task...

I don't know, I half expect them to have paid a web design company a load of money for this.

So, they make a whole chunk of their stock direct-only, then take their website offline for a day.

Buttons don't work any more, just the +/- to the side.
Masses of stock is Web Store Exclusives, being 32 of the 75 Eldar items, and lots of those are electronic or duplicates.
Leading to, where's the ebook Eldar codex? Other ebook items are there, as is the ibook.
The 'include' ticks are nice, but what about an 'exclude'? I want to block all istuff apple-only products, and some armies from my searches.
Gift Lists are gone, as the accounts got wiped.

Does anyone want to tip off Amazon or ebay, and hope they get their legal team to rip this down for us?

I am not disappointed, the new website is what it is, a web store. What is the point of them cluttering up their website with painting articles, when you can find plenty of painting articles elsewhere on the internet? Also GW stopped the free content ages ago.

It's turned into a long list of products, generic and badly laid out. The load times are poor.

The positive is the new pics, which look great. But then they collect about 20-30 on them on a page and it just blends into each other.

Things like the random product slider on the front page full of Imperial Guard heroes just don't seem well thought-out. It's like they've got a feature and thought we'll just stick it here, whilst removing features like the drop down menus that I actually found more useful.

Should have updated the old site in my humble opinion.

 Trickstick wrote:
I don't know, I half expect them to have paid a web design company a load of money for this.

I guess I should say it should be a trivial task. Online stores are a well-understood subject, and GW isn't doing anything that requires any special design work. You could probably run the GW website just fine by taking a generic online store template and adding some icons from GW's IP. Which makes it so hilarious that they still couldn't get it working without extended downtime, even if you count its current (apparently) buggy state as "working".

Mighty Empires is still available but Planetary Empires is not.

 MetalOxide wrote:
I am not disappointed, the new website is what it is, a web store, and rightly so. What is the point of them cluttering up their website with painting articles, when you can find plenty of painting articles elsewhere on the internet?

Yeah, and FAQs/errata, who needs those, just cluttering things up.

Actually I liked a lot of the GW painting articles, you can never have too many painting articles, especially since the GW often gave you a more realistic image of what you'd achieve (the 'eavy metal models were often painted with mixed colours and/or photoshopped, so you could easily be deceived in to thinking you could achieve a similar look when really you couldn't).

Using this swanky new website I have found out that there are 64 rules, expansion, codexes and supplement books.


I quite like it, less clunky and more fluid.

 H.B.M.C. wrote:
Whoa, whoa, whoa, whoa, whoa!

With this offer, you will receive one free Space Marine Captain - Limited Edition, Web Exclusive miniature. If you cancel your qualifying order, or any part of it, you must return the free miniature to us at your cost.

Umm... what???

That's hilarious. Would love to see them try to actually enforce that.


Automatically Appended Next Post:

 Flashman wrote:
There is literally no reason to visit this site over an independent retailers website anymore.

Well, actually, there are around 1000 reasons, as they (for some inexplicable reason) mention on the front page...

 insaniak wrote:
That's hilarious. Would love to see them try to actually enforce that.

I don't see why they couldn't, you agree to the terms of the offer and the fine print probably says something about charging you some large amount of money if you refuse to return it. And it's not like it's an unfair policy, if you preorder some stuff, get the free miniature for spending $100, and then cancel your purchase before you're billed for it then you don't deserve to have the reward because you didn't spend the $100.

 Bane-.- wrote:
Honestly I don't know what was wrong with the old website?

There was too much content getting in the way. You can hardly expect GW to clog up their intertubes with all that pointless content like FAQs and articles and the like when all people really want to do is buy GW models.



Seriously, purely as a webstore, I like it. As the website for a company producing a range of miniatures games... it's a complete and utter failure, because it's nothing by a webstore. No information on their product, no product support, no hobby material... it's purely a sales vehicle.


Automatically Appended Next Post:

 Peregrine wrote:
.... And it's not like it's an unfair policy, if you preorder some stuff, get the free miniature for spending $100, and then cancel your purchase before you're billed for it then you don't deserve to have the reward because you didn't spend the $100.

The only reason that this would even be an issue is that they have shipped your order to you incomplete. In which case, if you decide to cancel the remainder of your order and purchase the outstanding part of it from somewhere else, that's on their head for selling you stuff they don't actually have to ship to you.

Even if it is legally enforcable (which I would doubt) it's a ridiculously stupid thing to say to potential customers.

It's presumably to avoid any loopholes with people ordering stuff that takes a while to ship, or rejecting it the bulk of it at the store, or similar.

But the more diplomatic way to deal with it is to only ship the mini with the last order batch and take it back if it's refunded. Instead of making the announcement that did.

Actually, can anyone find where they have put the FAQs and Specialist Games sections?

where the heck are the FAQs???!? does this mean my tau can buy missile drones for every unit again?!

nvm

360 previews are still there Sir Arun.

Feels like the FAQs will be replaced by iBook/eBook updates or possibly feature in White Dwarf Weekly.