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So I was hoping that they would have a nice updated page on Games Day, but nope, as others are saying, its literally just a store now. No information on anything other than price of products.

 Hybrid Son Of Oxayotl wrote:
I am pretty sure they are not yet done with the update. I mean, I was shocked to see the “basic sisters” bundle had disappeared, but now, a few minutes later, it seems to be back again.
That, or I am loosing my grasp on reality.

The design has been updated. They are still adding content to the database. (I assume the content is in a database, and the pages are generated on the fly by scripts.)

 insaniak wrote:

 spacemarinedude92 wrote:



Automatically Appended Next Post:

 jmpnfool wrote:
I was trying to see if they updated the FAQ at the same time, but I can't even find the FAQ. Is it gone?

As has been mentioned several times now, yes.

Sorry. Thanks 18 pages just seemed too much to speed through in my "excitement"

So, they took a whole day to update the design, and did not even manage to have all the database updated in that time ? And why are they even adding the content by hand ? I mean, if they had updated it using a script, it would be done by now !
Seriously, that reeks of amateurism.

Saw the new site..not impressed. I really hope they add a FAQ section.

I do like their new navigation system though. It seems to be much faster.

 Overread wrote:
For some reason the Lord of Change is listed as limited availability.

http://www.games-workshop.com/en-GB/Daemons-of-Chaos-Lord-of-Change

I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.

That's web store only stuff, means you can't get it in store only online

My first impression is...I don't really like it.

I guess I can't blame them for wanting to modernize the site design. Problem is, modern website design sucks balls. It is based on mistaken ideas that people love blogs and if a website layout imitates blog-style, people think it's hip and cool. In reality, all sensible people hate blogs.
Another thing is modern tendency to minimalism, which shows in lack of all kinds of borders and fields. This is meant to look slick and modern, but it looks and feels jumbled and confused.

 Kilkrazy wrote:
They may still hold that info, but why not use it for the benefit of customers?

Might not be possible. If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data. It may not seem to make a lot of sense but I've seen it often in my work as a software tester; new company takes over equals new product with no connection to the old.

It's worse in every conceivable way. Bad default ordering? Check. No gaming support? Check. More clicks to navigate? Check. More obfuscation of dual kits? Check. More confusing to navigate? Check.

The only thing which is better is the front page, which is now less cluttered. Every single other thing which has been changed is far worse for it IMO. I don't even know who it targets - it won't make new players happy because the highest cost default ordering is very off putting to customers, it won't appeal to veterans because they dropped all support and it doesn't help anyone in between because the dual kits are named differently on the store to their ACTUAL product name. If someone had handed me this website design, I'd have told them to redo it all, because it's pure garbage. Disappointed doesn't even cover it.

I like the new layout of the store. Just feels much more 21st Century. Also looks like it'd be significantly easier to navigate on my phone should I ever feel the need to do that.

The complete disappearance of the FAQ/Errata section is disconcerting though.

Also the limited edition miniature is ugly as sin. The hell is up with that sword? Forget the stupid scabbard for a second. What the hell is it even attached to? Is that supposed to be on his belt? It's just kind of floating there on his front. Totally, totally stupid. And the way he's holding his storm bolter is totally awkward and mighty stupid as well.

 Overread wrote:
For some reason the Lord of Change is listed as limited availability.

http://www.games-workshop.com/en-GB/Daemons-of-Chaos-Lord-of-Change

I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.

FW do a kit for it, I imagine there is not much point GW doing a model for it as well, especially if and when the websites merge.

 Breotan wrote:
Might not be possible. If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data. It may not seem to make a lot of sense but I've seen it often in my work as a software tester; new company takes over equals new product with no connection to the old.

And that's not a big deal with, say, enterprise office users having to all change their passwords to get into whatever; where the impact to business is just annoyed lusers, but it's a little different with a customer-facing webstore like this where every little roadblock you throw up directly equals a nonzero number of lost sales. The requirement to migrate user data should have been a contracted requirement, I think.

Looking at sprue picture here
You can see the sword is not attached to hand or belt and therefore glued wherever you want

Look again, Hive. Look at the torso. There's a notch in the belt. I assume the others side of the sword has the corresponding notch to fit it in snugly.

Which makes it even that much more awkward and stupid.

It shouldn't be hard to migrate the basic account data of the username, name and address, and payment details. Just a bit of scripting to output the necessary fields and take them into the new database. Frankly, if the old database was supported in a proper system, all you actually need to do is to build the new website on top of the old database. Relational databases are not exactly rocket science.

The record of past purchases also would be valuable to GW.

Foe example, they used to know where I live, my local GW shop, and what things I bought, which indicates the armies I am interested in.

That information could be used to send me special offers, invitations to events, info about new units for my armies, and so on.

All of that could be sent out nearly automatically to a relevant group of users. You could for example contact all Tau players in Scotland who haven't bought a unit for more than a year, and send them an offer to visit their local shop for a free pot of paint.

 Kilkrazy wrote:

The record of past purchases also would be valuable to GW.

Foe example, they used to know where I live, my local GW shop, and what things I bought, which indicates the armies I am interested in.

That information could be used to send me special offers, invitations to events, info about new units for my armies, and so on.

All of that could be sent out nearly automatically to a relevant group of users. You could for example contact all Tau players in Scotland who haven't bought a unit for more than a year, and send them an offer to visit their local shop for a free pot of paint.

Uhh...if deleting the user accounts means less spam, I'm all for it.

There must be some sort of legal requirement that makes them keep customer records for X amount of time, right?

Well I think it looks a lot smoother, anyone who knows anything about web design should be able to see that. But in terms of actually buying stuff, being forced to sort armies by either price or A-Z, rather than by Force Organisation Slot...man that sucks.

 SRSFACE wrote:
Look again, Hive. Look at the torso. There's a notch in the belt. I assume the others side of the sword has the corresponding notch to fit it in snugly.

Which makes it even that much more awkward and stupid.

You know actually, you're right, I'm not even going to open the thing when I get it , just store it for 10 years(or prior to GW shutting etc.) and sell it for more then I bought the stuff for(160 bucks)

Does anyone know where the FAQs are?

Davor wrote:
Does anyone know where the FAQs are?

gone. see previous discussion in this thread

ITT: armchair SQL developers discussing operations on a database schema they don't know anything about

The new site is appalling, where the feth are the FAQs?


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 SRSFACE wrote:
Look again, Hive. Look at the torso. There's a notch in the belt. I assume the others side of the sword has the corresponding notch to fit it in snugly.

Which makes it even that much more awkward and stupid.

Fill in the notch with some greenstuff and you're good to go. There's a lot not to like about the model but that notch is hardly a big deal.

The Division Of Joy wrote:

 Overread wrote:
For some reason the Lord of Change is listed as limited availability.

http://www.games-workshop.com/en-GB/Daemons-of-Chaos-Lord-of-Change

I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.

FW do a kit for it, I imagine there is not much point GW doing a model for it as well, especially if and when the websites merge.

Last I checked the FW kit is significantly more expensive - they also do kits of many of the other daemon lords; but only the lord of change is limited order (its the only limited order for Fantasy - excluding chaos magic cards which are a broken link last I checked)

 Kilkrazy wrote:
The Data Protection Act does not require you to disable or delete user accounts because you change the design of your web site.

If you go to log in or register on the new site, it tells you the accounts from the old store are no longer active.

They may still hold that info, but why not use it for the benefit of customers? It used to tell you what stuff you had ordered in the past.

IDK about buying GW stuff, but I sometimes make the mistake of buying something on Amazon that I bought before. Their site pops up a warning if you put a duplicate item in your shopping basket, to help avoid that.

It does however force you to remove data which is not being used for the purpose for which it was collected. If it is no longer being used by the store then they'll have to delete the personal data. They could have anonymised that data and are keeping. As to why it was not migrated over, I'd guess that the new system is not 100% similar to the old one and their supplier was going to charge too much for the migration

 Overread wrote:

The Division Of Joy wrote:

 Overread wrote:
For some reason the Lord of Change is listed as limited availability.

http://www.games-workshop.com/en-GB/Daemons-of-Chaos-Lord-of-Change

I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.

FW do a kit for it, I imagine there is not much point GW doing a model for it as well, especially if and when the websites merge.

Last I checked the FW kit is significantly more expensive - they also do kits of many of the other daemon lords; but only the lord of change is limited order (its the only limited order for Fantasy - excluding chaos magic cards which are a broken link last I checked)

Nah I think it was a mis categorised item. There are a few items in the wrong categories on the site at the moment.

No FAQ's, bland design and now its harder to look at the individual components for most marine armies. Its all under basic marines. Im a BA player, and all of our stuff is stuck under the nillamarines tab including Baal's and Furiosos.... Just seems absurd to me.

Davor wrote:
Does anyone know where the FAQs are?

They are still hosted on the site, so Google is your only option at the moment I think. Do it this way:

http://bit.ly/PUaO1S

That's the first non-sarcastic use of that site for me, ever.

 ausYenLoWang wrote:
Thinking of being a gigantic nuisance and calling their customer service so i can get them to tell me if the errata for the hellbrutes points is still valid as they no longer have a FAQ up?

and i do like that there is over 400 items that are webstore exclusives

I emailed customer service about the FAQs and how they're the only source of corrections for some of the books. When they respond I'll share.

 ClockworkZion wrote:

 ausYenLoWang wrote:
Thinking of being a gigantic nuisance and calling their customer service so i can get them to tell me if the errata for the hellbrutes points is still valid as they no longer have a FAQ up?

and i do like that there is over 400 items that are webstore exclusives

I emailed customer service about the FAQs and how they're the only source of corrections for some of the books. When they respond I'll share.

I'm afraid we'll be here for a while waiting, like forever being until they continue the plot type forever.

The links generated by google don't work for me though. I get a "generic error page".

edit: wow, I should really have caffeine before posting, since I apparently missed an entire page of discussion.

edit 2: no, no I didn't. caffeine...