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I may have missed it so apologies if so, but has it been said anywhere how many of the 'free' SM commander there are when you order or is it going to be a surprise as to when they run out??

 CthuluIsSpy wrote:
I count 41.

22 on sword
8 on cape
3 on storm bolter
2 on back pack
1 on halo
1 on leg
1 on fist
1 on chest
2 (one on each shoulder)

Heh, funny. The game is set in the 41st millennium.

Doh, I only see 21 on the sword. There's 7 in each row of skulls, so 21, where's the 22nd one?

 Skinnereal wrote:

I don't dare look at it on my phone, as it's so horrible on the PC.

It's awesome. You don't actually see any content until you drill down far enough through the categories... until then, it's just a giant page of menu,



And by 'awesome', I might have actually meant a slightly different word...

Automatically Appended Next Post:

AllSeeingSkink wrote:

 CthuluIsSpy wrote:
I count 41.

22 21 on sword
8 on cape
3 on storm bolter
2 on back pack
1 on halo
1 on leg
1 on fist
1 on chest
2 (one on each shoulder)

Heh, funny. The game is set in the 41st millennium.

Doh, I only see 21 on the sword. There's 7 in each row of skulls, so 21, where's the 22nd one?

Crap, miscounted

 Koppo wrote:

 insaniak wrote:

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Yep, you know that's the exact t-SQL command and everything...

Data migration is a ball-ache, pure and simple.

Edit: Also "Sales Data" is not the same as "User account"

If it's was done in a vaguely sane way it should have been easy enough to do, even if you lost some of it (like the history and gift lists - which would have been difficult with a whole new catalog). There's no way they couldn't pull out a CSV with name, email, address details and use it to construct a new account. Even if you didn't bring the password over you could email the customers with "we've migrated you to the new site but without your password, click here to set up a new password".

It's a problem long solved, and there are plenty of ways to make something better than they have for minimal effort.

Any barrier to customers buying stuff from you is a bad idea. Not migrating enough over to run a mailing list? That's unbelievable.

 CthuluIsSpy wrote:
I count 41.

22 on sword
8 on cape
3 on storm bolter
2 on back pack
1 on halo
1 on leg
1 on fist
1 on chest
2 (one on each shoulder)

Heh, funny. The game is set in the 41st millennium.

I'm only seeing 21 on the Sword, but then you've forgotten the one between his ears, so your count is still accurate

Its a little annoying that you have to scroll down to click on an alternate view thumbnail then scroll back up after the image changes to look at it.

 kir44n wrote:

 Koppo wrote:

 insaniak wrote:

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Yep, you know that's the exact t-SQL command and everything...

Data migration is a ball-ache, pure and simple.

Its ball-ache, but form a business standpoint it should have been factored into the cost of doing the damned site-rework. Anything less is lazy and you can't really pretend otherwise.

Ball-ache = expensive, not lazy. From a business standpoint it may have been looked at and they decided that the cost outweighed the advantages. They (more than likely) still have the data (DPA not withstanding) so the decision becomes "for £X our existing customers will not have to take 2 minutes to re-register" and if X is very large then it becomes a very easy business decision.

Lets face it, the design is kind of gak. I hate session-based websites, because I can't just leave tabs open to specific entries for ease of location. Now if your in for more than 15 minutes w/o activity, it resets you to the main goddamn page, and you have to make your selections all over again.

I hate that sort of thing too.

 Spuj wrote:
I may have missed it so apologies if so, but has it been said anywhere how many of the 'free' SM commander there are when you order or is it going to be a surprise as to when they run out??

They haven't said there's a limited quantity, I think it's just time-limited (until 4th May).

 Koppo wrote:
Then good news! In the page source is this:

<!-- TODO: create breadcrumb -->


So the site is not yet finished...

 Koppo wrote:
Also, alot of the classes used start "test..." for example

< li class="test-pay-type-visa visa">visa</li> < li class="test-pay-type-mastercard mastercard">mastercard</li> < li class="test-pay-type-payPal payPal">payPal</li>

Come on ! Did you really expect the web designer to clean out things after deciding that this version was to be final ? Of course it is finished. In 3 years those TODO and “test” will still be there .

 Slinky wrote:

 Spuj wrote:
I may have missed it so apologies if so, but has it been said anywhere how many of the 'free' SM commander there are when you order or is it going to be a surprise as to when they run out??

They haven't said there's a limited quantity, I think it's just time-limited (until 4th May).

Ah Brilliant, thank you kind sir.

Will still probably order some stuff tonight

Oh man, I LOVE the new site.

Huge improvement over the last one. Great work, GW!!

 PrehistoricUFO wrote:
Oh man, I LOVE the new site.

Huge improvement over the last one. Great work, GW!!

Get out of here Kirby!

Hm. I seriously am not sure how I'm supposed to play the game without FAQs. I'm just sitting here, watching the pretty flames, and playing my fiddle.

Well, it's taken me a few hours, but I've cracked it!

I couldn't understand, given GW seem almost fanatical about keeping their customers in the mindset of them being the HHHobby, why they'd construct a website that, as far as they are concerned, is the sole direct point of interaction with their customer base outside of their stores that completely and utterly fails to show what the HHHobby is to those people.

Then I realised!

The HHHobby isn't painstakingly collecting, painting and playing with a collection of Citadel miniatures in one of the amazingly richly detailed universes that many creative people have built and enriched over decades, and all the associated skills, techniques and ideas associated with that any more.

The HHHobby is "buying things from Games Workshop"

I declare the new site fit for purpose and a triumph!

Ehh, looks alright to me. Also very nice that they made a mobile site

New site looks good.. way better than the last one. It's got a nice modern design and showcases everything much better

 thenoobbomb wrote:
Ehh, looks alright to me.

'Looks', yeah.
'Is of any use' to me 'as a gamer', not as much.

 Skinnereal wrote:

 thenoobbomb wrote:
Ehh, looks alright to me.

'Looks', yeah.
'Is of any use' to me 'as a gamer', not as much.

I've got Dakka for that.

 azreal13 wrote:
Well, it's taken me a few hours, but I've cracked it!

I couldn't understand, given GW seem almost fanatical about keeping their customers in the mindset of them being the HHHobby, why they'd construct a website that, as far as they are concerned, is the sole direct point of interaction with their customer base outside of their stores that completely and utterly fails to show what the HHHobby is to those people.

Then I realised!

The HHHobby isn't painstakingly collecting, painting and playing with a collection of Citadel miniatures in one of the amazingly richly detailed universes that many creative people have built and enriched over decades, and all the associated skills, techniques and ideas associated with that any more.

The HHHobby is "buying things from Games Workshop"

I declare the new site fit for purpose and a triumph!

Agreed. We should just do their job for them and make a fan site, hopefully people collected the info from the FAQs and stuff. Just get a site called gamesworkshop-fan-version.com. And just put all the information we would actually like on the site that they have missed out on this shop version.... not that they would allow that of course xD

Nice to see that they finally expanded the hobby section ...
... if you follow GW managers that buying GW products IS the hobby that is

Menue is awkward: Undercategories for armies (HQ, Elite) are shown further down the list, if you want to see another army, you have to unclick the present one.
Number of products has been reduced: Has been 50+ Space Marine HQ products asome weeks ago, now 38.

So it is just less content, less customer support, badly presented, another grand example of GW powershrinking and preparing for its imminent death.

Kosake wrote:Did anyone notice?
The iBook version of the IG codex is 44,something €.
The printed version of the IG codex is 38 €.
They actually have the audacity to charge you 7€ more without offering something tangible.

1.) If a Codex indeed costed 38€, it would be 6€
2.) As the Codex costs 39€, it is only 5 €.
Just saying

spacemarinedude92 wrote:Why is the Militarum Tempestus Codex not showing up in the US and Canada but show up in every where else?

Has been out of stock and taken from the webstore in North America for a week.

viewfinder wrote:and since there is no news and no rumors, is it time for a mod to close this?

Did you change your mind on this thread?

 Koppo wrote:

 kir44n wrote:

 Koppo wrote:

 insaniak wrote:

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Yep, you know that's the exact t-SQL command and everything...

Data migration is a ball-ache, pure and simple.

Its ball-ache, but form a business standpoint it should have been factored into the cost of doing the damned site-rework. Anything less is lazy and you can't really pretend otherwise.

Ball-ache = expensive, not lazy. From a business standpoint it may have been looked at and they decided that the cost outweighed the advantages. They (more than likely) still have the data (DPA not withstanding) so the decision becomes "for £X our existing customers will not have to take 2 minutes to re-register" and if X is very large then it becomes a very easy business decision.

Deciding to drop all of your customers accounts is a pretty huge decision for anyone with any business knowledge. Especially since those accounts run the mailing list. So it's not a case of making the customers re-register, it's a case of knowing that out of all of those accounts some may not notice they aren't on the mailing list any more and never receive updates, a non-trivial percentage won't bother to re-register (too lazy, or they can get everything from another site they've already registered with). So you're losing a chunk of your essentially captive customer base, and putting another barrier in the way of them making sales. Whoever decided to drop the customer accounts should be fired on the spot.

I know we have this idea that GW doesn't care about customer retention, but doing something that harmful to customer retention over a few engineer days is downright stupid, especially when this site has been under way for at least 9 months and they already put aside hundreds of thousands of pounds towards the cost of it (one of the recent reports has a figure of about £150k for website costs).

All I can see they got for it is an off-the-shelf sales system (like Warlord Games have been running for a year without any of these hiccups) that's worse in just about every way from the old system from every possible angle.


As an aside; I don't like the website and find it awkward to use (and I'm confident with technology), but I dread to think what my non-techy GW fanboy friend will make of this site when he has a look at it. I bet the phrases "what's happened?", "where did ___ go?" and "Why can't they go back to the old one?" will come up in that conversation.

I am actually starting to like the site. A bit blocky but will get use to it. I remember not liking the last site they had and got use to it.

Looking at Tyranids, I am not sure, but is the painting quality better now? I don't remember the Nids looking so good especially the Tervigon. Looks awesome.

Also on The Tyranid Hive someone mentioned that for the IG or what ever they call them now, are selling individual rules for them now. Vortex cannon or what not. Just want to make sure, they were there before the web site change right? GW is not selling rules individually now are they?

It's a bit friendlier for mobile... but apart from that, what an incredibly cookie-cutter wordpress site. What happend to FW and BL integration? What exactly is improved here? Looks like as usual, they took things away, left the rest as-is, re-skinned it and called it all new...

INterestingly, I JUST got an e-mail telling me about the new webstore from Games-Workshop. What this tells me is they have still retained their customer information, it simply has not migrated over from their previous database.

The most recent transition like this that I can think of had similar issues. The website underwent a major overhaul, but took them weeks to get things sorted out. Their webstore was SUPPOSED to be linked to their forums, but the transfer split them. You also had to make a new password, but it took forever for the new passwords to get sent out.

This was by no means a major website, but was heavily trafficked by its users and fans of the company.

I like it. Simple, streamlined and easy to navigate. The texts on the spanish version are full of google translates and major erratas, but that's more of a local problem - looks like someone had to crunch a lot of text into that website in just a couple hours before release, I hope they'll eventually fix it.

Just came back from a quick look at the new gw website. Overall it looks a lot cleaner and fresh then the old one. But it 'feels' not as hobby oriented but more like a clothing line web store. With large pictures and 'add to cart' signs everywhere.

There is a mobile version too, which looks very much like the apple store app. Again I'm not saying it is bad, just less hobby oriented.

Here's a few things I did noticed though.
Finecast has been removed, replaced with resin cast.
All the hq models now are web exclusive.

wufai wrote:

All the hq models now are web exclusive.

No they aren't. Just the older ones (whether that is the same as before I have no idea)

 shamikebab wrote:

wufai wrote:

All the hq models now are web exclusive.

No they aren't. Just the older ones (whether that is the same as before I have no idea)

I believe that was the case, yes.

 MajorTom11 wrote:
It's a bit friendlier for mobile... but apart from that, what an incredibly cookie-cutter wordpress site. What happend to FW and BL integration? What exactly is improved here? Looks like as usual, they took things away, left the rest as-is, re-skinned it and called it all new...

GW never promised it. Just rumours from strangers, that is all. Can't be disappointed what GW never said or promised.

just want to mention they cant have totally got rid of our details, i STILL got my GW email saying their new "WEBSTORE" is open for business and they do call it a webstore.