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Dice are gone.

Never did get through to them on the phone...longer wait than the California DMV... I did finally manage to get the order through on the webstore, pay with paypal, and get the order completed back at the site. Page load times were slower than watching grass grow though. Good luck to the rest of you. My stuff will assuredly not be scalped.

I think that as people finally get on and get their orders through, the site will start to speed back up again. (when people are not hitting the server from multiple tabs in multiple browsers, on multiple devices. )

lol...somehow i made it thru but in my cart is stated I have 2 book, and 2 dice! And it allowed me to check out! Got a confirmation email and accoutn has been debited...lol...hope it all good tho.

I got to input my payment info, now back to error 520s

I actually have it in my cart, but it simply refuses to go to the checkout screen.

Same here Denkstrum, and now 'Our webstore is currently down for maintenance! We expect to be back in a couple of hours. Thanks for your patience.'

uhoh, it loaded back my cart, but it was empty... I hope I don't have to start that process over again...

and now a website down for maintenance notice


Gah, I was so close...... and a few hours is so nebulous, it's like they should have a social media account to let us know when it might be back up, like every other retail outfit in the world....

On the phone. And the damn website won't load the new releases....just the warhammer main page.

Website is down for maintenance.

FRRRRRIIIIIIIIIIIIIIOGGGGGGG

i got the book in the cart...clicked checkout...SITE DOWN FOR MAINTENANCE
F&*K YOU GW

Finally got it but not after much beard pulling. Found Chrome was loading it when but very very slowly but Firefox was not giving any luck. Really hope all copies go to true fans and not the ebay-heads

Managed to get on to the preorders but realised it was set to Sweden, changed country and got a 'Site Down for Maintenance' message.

I got all the way to the 'Place Order' button... the last fething button... site went down.

I don't even know why I care so much.....I can just get the softback but at the same time I want the hardback

Dice are nice but not for $20 so I'm going to skip on those. I should order more stuff to take advantage of the free shipping lol

Site appears to be "down for maintenance" now.

I got lucky and snuck in just before the site went down. My credit card was charged, so it appears I was successful.

 chiefbigredman wrote:
I don't even know why I care so much.....I can just get the softback but at the same time I want the hardback

While I couldn't care less about Nagash and Khaine, I wanted hardcover Glottkin and Thanquol cause those are my main armies(being able to field 8K+ of Chaos using Glottkin and 10K+ of Skaven, a large chunk being Clanrats and Slaves).

 DarthBinky wrote:
Site appears to be "down for maintenance" now.

I got lucky and snuck in just before the site went down. My credit card was charged, so it appears I was successful.

Because of what you said, I went and checked my bank account and noticed that I also had my card charged. Let's hope that I get my order then. If not the dice at least the book.

Fango wrote:Never did get through to them on the phone...longer wait than the California DMV... I did finally manage to get the order through on the webstore, pay with paypal, and get the order completed back at the site. Page load times were slower than watching grass grow though. Good luck to the rest of you. My stuff will assuredly not be scalped.

I think that as people finally get on and get their orders through, the site will start to speed back up again. (when people are not hitting the server from multiple tabs in multiple browsers, on multiple devices. )

Platuan4th wrote:Website is down for maintenance.

I stand corrected. Bad form GW, Bad form.


Edit: Actually, I got a confirmation email from PayPal, and a confirmation 'screen' on the GW site, but no confirmation email from GW...is that the norm?

 Shovan wrote:

Because of what you said, I went and checked my bank account and noticed that I also had my card charged. Let's hope that I get my order then. If not the dice at least the book.

It's never a bad idea to check your account after making an order. Especially in a frustrating experience like this!

 Platuan4th wrote:

 chiefbigredman wrote:
I don't even know why I care so much.....I can just get the softback but at the same time I want the hardback

While I couldn't care less about Nagash and Khaine, I wanted hardcover Glottkin and Thanquol cause those are my main armies(being able to field 8K+ of Chaos using Glottkin and 10K+ of Skaven, a large chunk being Clanrats and Slaves).

I feel the same I only have 6k of skaven and just starting empire so skaven is my baby lol


Automatically Appended Next Post:
damn it its in my cart but the checkout button is soooooooo sloooooooooow

might be back up? my computer just logged onto their site now and I was able to add the book into my cart.

but my cell is still showing a down for maintenance ad

Meh just called my local Geedubs to preorder for me.

(sits back and relax)


(supposedly it will be fixed in like 30min)

I feel your pain on so Many levels.

I managed to snag the dice and book this time, although I called cust serv because I had a couple issues when it was trying to auth and I wanted to verify that yes, they only charged me once and the email I had with my order was valid. (PANIC MODE engaged!)

I set up everything (card and address ahead of time, I didn't want to try and go to paypal and back to GW for timing reasons). I watched the website die right after it authed.

If it's in your cart and you didn't check out with it, you're ity ed. It's happened to me more than once. (while in the fecking GW store at the order point..it wouldn't let me check out with it). I've had to either wait or spend time tracking down a copy of the book (typically it's been books) however.

The only other thing it did was ship it to the local GW store instead of home..but oh well..it's not that far from home. I'll just get a nasty look from the manger because I didn't order in the store....not much I can do about that if I've been too sick to leave the house.

It is back up, running slow, but functioning this time.... so far!


UPDATE: Got through, ordered, confirmation code received, now i'll get off the site to hopefully let a few other folks get their orders in.

I finally got one! Huzzah!

got another order in thru GW. I got the book, dice, and limited edition one. got confirmation, and account have been debited. Hope all goes well.

Well I managed to get my dice order through at 7:57, so now I just have to hope their crappy IT system didn't put through more orders than they have stock.

And that concludes my purchases from GW, at least until we see whether or not the rumoured coming butchery of WHFB is true or not. EDIT: Although I will have to hit up some bits retailers when the Boneripper kit comes out, I want those 21 rats for Mordheim terrain.

Well, My paypal has been debited for my book and I had the time to grab a book for a buddy too. Hopefully they don't oversell. And hopefully worst case my buddy is out a book But I feel better about getting mine at least. Fingers crossed.

 Yodhrin wrote:
Well I managed to get my dice order through at 7:57, so now I just have to hope their crappy IT system didn't put through more orders than they have stock.

And that concludes my purchases from GW, at least until we see whether or not the rumoured coming butchery of WHFB is true or not. EDIT: Although I will have to hit up some bits retailers when the Boneripper kit comes out, I want those 21 rats for Mordheim terrain.

I would HOPE that if that happens, GW will do something more than "we're sorry, have a refund voucher". People are upset enough as it is. I would think they'd print or order more stuff.

I know a while back I got a refund voucher for the tactical objective cards for 40k because because they screwed up on how many they had in stock. I hadn't ordered them yet, but that night I had put the cards in my cart. I went to the shop the next day to order them, and they were gone. Apparently, they weren't actually available at the time and shouldn't have been listed.

Well I have one, but no dice, it was'nt pretty.