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![[Post New]](/s/i/i.gif) 2016/05/09 15:45:02
Subject: Missing models, stolen (UK) - Update: Lead and police now investigating
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Legendary Master of the Chapter
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Bloody hell GW stop it. im supposed to hate you. :/
That sucks about the case though
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Unit1126PLL wrote: Scott-S6 wrote:And yet another thread is hijacked for Unit to ask for the same advice, receive the same answers and make the same excuses.
Oh my god I'm becoming martel.
Send help!
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![[Post New]](/s/i/i.gif) 2016/05/09 16:15:32
Subject: Missing models, stolen (UK) - Update: Lead and police now investigating
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Is 'Eavy Metal Calling?
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Frankenberry wrote: JamesY wrote: Formosa wrote: Sinful Hero wrote:That is really strange. I don't believe I've heard of GW offering to help find stolen goods before.
not find, REPLACE, I am still totally shocked by the matter too, I'm not expecting anything really, but the offer to see what they can do is... quite frankly, amazing, the offer alone has improved my opinion of them by leaps and bounds.
That's amazing. If you get a replacement for your loss, either through their offer, insurance, or out of your own pocket, I volunteer to paint one unit or character to help get you going again. I'll never win a golden daemon, but I can paint to a decent standard. It's a genuine and open offer (and no hard feelings if you'd rather not).
And my axe!
Er, I mean, brush!
Whatever, yeah, I'll help paint stuff.
Me too. I'm a big fan of your paintwork and imagine you're probably wanting to rebuild yourself, but if it helps get your armies on the table again then I'm willing to do up some stuff!
Best of luck with the replacements!
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![[Post New]](/s/i/i.gif) 2016/05/16 13:30:07
Subject: Re:Missing models, stolen (UK) - Update: Lead and police now investigating
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Boom! Leman Russ Commander
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So it looks like you are not getting your stuff back. Well as promised I will help you rebuild your collection. So Formosa what unit do you want? I need your address as well so PM me that.
I got plenty of Nids, painted and unpainted as well as space marines, and space wolves.
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![[Post New]](/s/i/i.gif) 2016/05/17 04:32:13
Subject: Re:Missing models, stolen (UK) - Update: Lead and police now investigating
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Strategizing Grey Knight Chapter Master
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Having items stolen really grinds my gears. I've had deals on Dakka end up with me losing out on a return model and no recourse for action as 1. it was either a 5 man squad or a single model or 2. I live in NZ and no local authority will do anything about it.
I feel for you and the loss of multiple models from your treasured collection.
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IceAngel wrote:I must say Knightley, I am very envious of your squiggle ability. I mean, if squiggles were a tactical squad, you'd be the sergeant. If squiggles were an HQ, you'd be the special character. If squiggles were a way of life, you'd be Doctor Phil... The Cleanest Painting blog ever!
Gitsplitta wrote:I am but a pretender... you are... the father of all squiggles. . |
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![[Post New]](/s/i/i.gif) 2016/05/31 20:03:23
Subject: Missing models, stolen (UK) - Update: Lead and police now investigating
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Grim Dark Angels Interrogator-Chaplain
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thanks for all the offers lads and ladies ( I don't know lol) but I cant accept anything until I know what GW is doing lol, they asked for my address and details today and said that a surprise is "on the way" I'm really excited haha.
But above all, thank you all for your support, this is why I love Dakka, great community.
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![[Post New]](/s/i/i.gif) 2016/06/11 17:09:29
Subject: Re:Missing models, stolen (UK) - Update: Lead and police now investigating
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Grim Dark Angels Interrogator-Chaplain
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And here is the UPDATE!!! you have all been waiting for!
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![[Post New]](/s/i/i.gif) 2016/06/11 17:23:32
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Plummeting Black Templar Thunderhawk Pilot
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That is so cool of them. Above and beyond man.
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Black Templars 4000 Deathwatch 6000
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![[Post New]](/s/i/i.gif) 2016/06/11 17:42:08
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Monstrous Master Moulder
Rust belt
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That's great they did that for you.
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![[Post New]](/s/i/i.gif) 2016/06/11 17:56:34
Subject: Re:Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Lit By the Flames of Prospero
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Thats really good.
Who would have thought eh ?
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![[Post New]](/s/i/i.gif) 2016/06/11 18:06:37
Subject: Re:Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Utilizing Careful Highlighting
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Dude....
so awesome! grats!
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![[Post New]](/s/i/i.gif) 2016/06/11 18:08:51
Subject: Re:Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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[DCM]
Et In Arcadia Ego
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That's wonderful, very pleased for you
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The poor man really has a stake in the country. The rich man hasn't; he can go away to New Guinea in a yacht. The poor have sometimes objected to being governed badly; the rich have always objected to being governed at all
We love our superheroes because they refuse to give up on us. We can analyze them out of existence, kill them, ban them, mock them, and still they return, patiently reminding us of who we are and what we wish we could be.
"the play's the thing wherein I'll catch the conscience of the king, |
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![[Post New]](/s/i/i.gif) 2016/06/11 18:17:13
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Eternally-Stimulated Slaanesh Dreadnought
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Wow that's amazing grats mate!
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![[Post New]](/s/i/i.gif) 2016/06/11 19:34:18
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Decrepit Dakkanaut
UK
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Very cool
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![[Post New]](/s/i/i.gif) 2016/06/11 19:52:51
Subject: Re:Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Worthiest of Warlock Engineers
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That is amazing, well done!
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Free from GW's tyranny and the hobby is looking better for it
DR:90-S++G+++M++B++I+Pww205++D++A+++/sWD146R++T(T)D+
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![[Post New]](/s/i/i.gif) 2016/06/12 04:04:19
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Longtime Dakkanaut
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Man, this is a seriously cool move by GW, grats on getting some help with your stuff man.
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Shadowkeepers (4000 points)
3rd Company (3000 points) |
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![[Post New]](/s/i/i.gif) 2016/06/12 17:07:11
Subject: -
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Arch Magos w/ 4 Meg of RAM
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This message was edited 1 time. Last update was at 2017/01/15 02:02:30
Bye bye Dakkadakka, happy hobbying! I really enjoyed my time on here. Opinions were always my own :-) |
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![[Post New]](/s/i/i.gif) 2016/06/12 17:36:01
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Grim Dark Angels Interrogator-Chaplain
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Bottle wrote:That's awesome! A silver lining to this story (even if it's nowhere near how much you lost).
I agree, but they didn't have to do it, but they still did, p.r wise, wow, I'm gonna be doing a video to say thanks and post it online.
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![[Post New]](/s/i/i.gif) 2016/06/12 19:29:32
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Posts with Authority
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Thumbs up to GW for helping you out!
The Auld Grump
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Kilkrazy wrote:When I was a young boy all my wargames were narratively based because I played with my toy soldiers and vehicles without the use of any rules.
The reason I bought rules and became a real wargamer was because I wanted a properly thought out structure to govern the action instead of just making things up as I went along. |
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![[Post New]](/s/i/i.gif) 2016/06/14 15:23:50
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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[DCM]
Moustache-twirling Princeps
Gone-to-ground in the craters of Coventry
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Now you need a vat of paint. Sneaky GW.
Good of them though. I had not expected it, and a good-will outcome to a bad situation.
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![[Post New]](/s/i/i.gif) 2016/06/14 17:40:06
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Legendary Master of the Chapter
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Dude Flan tastic
Im supposed to hate GW stop :/
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Unit1126PLL wrote: Scott-S6 wrote:And yet another thread is hijacked for Unit to ask for the same advice, receive the same answers and make the same excuses.
Oh my god I'm becoming martel.
Send help!
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![[Post New]](/s/i/i.gif) 2016/06/14 18:02:20
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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The Last Chancer Who Survived
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That's great news. GW has the awesomest customer service!
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![[Post New]](/s/i/i.gif) 2016/06/14 19:07:55
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Heroic Senior Officer
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Holy amokes GW is really going all out to rebuild their PR in the community.
Its not everything but thats still awesome they did that for you. They didnt even have to do that really but its cool to see them do so.
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'I've played Guard for years, and the best piece of advice is to always utilize the Guard's best special rule: "we roll more dice than you" ' - stormleader
"Sector Imperialis: 25mm and 40mm Round Bases (40+20) 26€ (Including 32 skulls for basing) " GW design philosophy in a nutshell |
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![[Post New]](/s/i/i.gif) 2016/06/15 13:20:07
Subject: Re:Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Death-Dealing Devastator
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That's top work of GW
What did they send you?
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"We are the Red Sorcerers of Prospero, damned in the eyes of our fellows, and this is to be how our story ends, in betrayal and bloodshed. No...you may find it nobler to suffer your fate, but I will take arms against it." |
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![[Post New]](/s/i/i.gif) 2016/06/15 17:31:41
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Regular Dakkanaut
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For all the smack talk I've heard about GW this is a classy move to help out a long time customer. Glad to see it.
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![[Post New]](/s/i/i.gif) 2016/06/15 17:57:58
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Longtime Dakkanaut
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I had an unexpected addition to an order today. £3 order for bases that they forgot to dispatch a couple of weeks ago. I phoned on Friday to ask about them. They arrived today with a £10 voucher inside. I was very surprised, especially given the low value of the sale (which was already being sent without p&p due to a problem at whw when I ordered them).
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![[Post New]](/s/i/i.gif) 2016/06/17 11:21:52
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Wrathful Warlord Titan Commander
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JamesY wrote:I had an unexpected addition to an order today. £3 order for bases that they forgot to dispatch a couple of weeks ago. I phoned on Friday to ask about them. They arrived today with a £10 voucher inside. I was very surprised, especially given the low value of the sale (which was already being sent without p&p due to a problem at whw when I ordered them). That's nice. Of course you'll probably go and use that voucher to buy something for more than a tenner so they will get a bit more money out of you on account of their mistake!
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This message was edited 1 time. Last update was at 2016/06/17 11:22:04
How do you promote your Hobby? - Legoburner "I run some crappy wargaming website " |
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![[Post New]](/s/i/i.gif) 2016/06/17 11:42:07
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Decrepit Dakkanaut
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In so glad to hear there's a small silver lining.
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![[Post New]](/s/i/i.gif) 2016/06/18 21:55:51
Subject: Re:Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Courageous Silver Helm
Freezing to death outside the Fang
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Wow that's amazing to hear, I'm lost for words at how generous that is. Whoever organised sending you this should go down as one of the legends of gw.
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host of the eternity king 3500pts+ lizardmen 1000pts
and 2000pts+ 8000+ pts 1400+ pts
HH 7700+ pts 1350 pts HH raven guard 2500+ pts 50 pp Idoneth Deepkin 2000 pts |
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![[Post New]](/s/i/i.gif) 2016/06/19 03:51:54
Subject: Re:Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Grim Dark Angels Interrogator-Chaplain
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A (somewhat) happy ending to a very sad story. I'm very touched to see that GW cares enough about a customer to replace stolen miniatures as opposed to ones that were lost in shipping or damaged. Very good PR move on their part. While nothing can replace the sentimental value of the actual stuff that was taken, this should go a long way to easing that pain. Again, I'm very happy to see this end well.
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![[Post New]](/s/i/i.gif) 2016/06/19 15:36:44
Subject: Missing models, stolen (UK) - Update: GW Has Sent me replacement models!
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Longtime Dakkanaut
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notprop wrote: JamesY wrote:I had an unexpected addition to an order today. £3 order for bases that they forgot to dispatch a couple of weeks ago. I phoned on Friday to ask about them. They arrived today with a £10 voucher inside. I was very surprised, especially given the low value of the sale (which was already being sent without p&p due to a problem at whw when I ordered them).
That's nice. Of course you'll probably go and use that voucher to buy something for more than a tenner so they will get a bit more money out of you on account of their mistake! 
Nah, I just saved a tenner on something I would have bought anyway
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