notprop wrote:I'm not seeing any resolution here?
The kid writes a letter and hands it in then nothing. Thanks allot now run along seems to be the vibe.
That's not a resolution, that's being placated then palmed off.
I really do wonder how anyone can think this is right if this chap was as poorly treated as he suggests?
I think this is exactly the kind of resolution that was needed. No big fuss, no recompense (There by admitting blame/responsibility). Just a nice manager collecting all the facts and handling it discreetly between himself and the employee in question. No public/customers should be involved in the internal politics of a company, especially not the person who complained in the first place. I am 100% sure that IF I wanted to know what became of the employee and the info I gave him, he would tell me. But that's not my place. The best I can do is submit the complaint and hope it is addressed, anything more would make me look vengeful of biased and anything less would be inconsiderate considering others complained FOR me.
The guy worked as a red shirt in Liverpool, I don't know what, or even if the manager has spoken to them about it. So it could simply be a palm off and it never goes any further then the managers bin, but I would of completed my part to formally complain, its now
GW's job
to decide what to do with it.
This is the perfect resolution, my happily ever after, the everything returns to as it once was. And an even bigger plus that the new staff member is a long time veteran who is a good friend since I started the hobby, so anything like this is unlikely to happen again.
Alex.