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Made in us
Longtime Dakkanaut




Houston, TX

 cuda1179 wrote:
Pink Horror wrote:
 JohnHwangDD wrote:
Nowhere does "combined shipping" specify how much discount needs to be passed back to the Buyer. You were of the 100% mistaken impression that the Seller would pass ALL of the savings back to you, when there was no obligation to do so. There was no agreement, so you should have been happy with whatever was offered. If you failed to get a shipping quote prior to bidding, that's entirely on you. One penny per item would have fulfilled the contract terms, and the Seller would have been completely within their rights to have strikes placed on your account for each and every item.


If I bid, I assume I'm paying full shipping on everything, and then I'll pay whatever it is when the bill comes. And if your auction said it had combined shipping, and you didn't give me any reasonable discount, I'll ask for one once the items are in my hands. And then, just as it's the seller's choice to decide on shipping charges, it's my choice as a buyer to decide what feedback to give. Go ahead and ban me afterwards. I don't want to accidentally bid again on somebody who doesn't reasonably combine shipping.


I do believe that might be against eBay's terms of service. If the seller did everything by the book, they can dispute your negative feedback score.


I think they used to have guidelines that you could charge postage plus a nominal fee for packing. Is this no longer the case?
   
Made in us
Devious Space Marine dedicated to Tzeentch




 cuda1179 wrote:
Pink Horror wrote:
 JohnHwangDD wrote:
Nowhere does "combined shipping" specify how much discount needs to be passed back to the Buyer. You were of the 100% mistaken impression that the Seller would pass ALL of the savings back to you, when there was no obligation to do so. There was no agreement, so you should have been happy with whatever was offered. If you failed to get a shipping quote prior to bidding, that's entirely on you. One penny per item would have fulfilled the contract terms, and the Seller would have been completely within their rights to have strikes placed on your account for each and every item.


If I bid, I assume I'm paying full shipping on everything, and then I'll pay whatever it is when the bill comes. And if your auction said it had combined shipping, and you didn't give me any reasonable discount, I'll ask for one once the items are in my hands. And then, just as it's the seller's choice to decide on shipping charges, it's my choice as a buyer to decide what feedback to give. Go ahead and ban me afterwards. I don't want to accidentally bid again on somebody who doesn't reasonably combine shipping.


I do believe that might be against eBay's terms of service. If the seller did everything by the book, they can dispute your negative feedback score.


It's not against eBay's policies to ask a seller a question like, "why'd you charge me $20 shipping for a box that cost $5 to ship?" and it's not against the policies to leave negative feedback for anything you perceive to be negative. It's not extortion just to ask without any threat.

It is against eBay's policy to charge more than a reasonable shipping cost. I'd like to see a seller try to dispute feedback that just points out the seller didn't follow eBay's shipping policy.

Note: 99% of the sellers I've ever dealt with send an invoice with a decent shipping price without even asking, regardless of whether they mention any combined shipping policy. I don't mind paying somebody some money for supplies and the effort of packing things well. This almost never actually comes up.
   
Made in us
Decrepit Dakkanaut






SoCal, USA!

 Bossk_Hogg wrote:
 cuda1179 wrote:
Pink Horror wrote:
 JohnHwangDD wrote:
Nowhere does "combined shipping" specify how much discount needs to be passed back to the Buyer. You were of the 100% mistaken impression that the Seller would pass ALL of the savings back to you, when there was no obligation to do so. There was no agreement, so you should have been happy with whatever was offered. If you failed to get a shipping quote prior to bidding, that's entirely on you. One penny per item would have fulfilled the contract terms, and the Seller would have been completely within their rights to have strikes placed on your account for each and every item.


If I bid, I assume I'm paying full shipping on everything, and then I'll pay whatever it is when the bill comes. And if your auction said it had combined shipping, and you didn't give me any reasonable discount, I'll ask for one once the items are in my hands. And then, just as it's the seller's choice to decide on shipping charges, it's my choice as a buyer to decide what feedback to give. Go ahead and ban me afterwards. I don't want to accidentally bid again on somebody who doesn't reasonably combine shipping.


I do believe that might be against eBay's terms of service. If the seller did everything by the book, they can dispute your negative feedback score.


I think they used to have guidelines that you could charge postage plus a nominal fee for packing. Is this no longer the case?


It's not, because eBay now collects their fee on postage as well as product. It's the flip side of "free" shipping.


Automatically Appended Next Post:
Pink Horror wrote:
It's not against eBay's policies to ask a seller a question like, "why'd you charge me $20 shipping for a box that cost $5 to ship?" and it's not against the policies to leave negative feedback for anything you perceive to be negative. It's not extortion just to ask without any threat.

It is against eBay's policy to charge more than a reasonable shipping cost. I'd like to see a seller try to dispute feedback that just points out the seller didn't follow eBay's shipping policy.

Note: 99% of the sellers I've ever dealt with send an invoice with a decent shipping price without even asking, regardless of whether they mention any combined shipping policy. I don't mind paying somebody some money for supplies and the effort of packing things well. This almost never actually comes up.


Shipping *and* Handling. It's $5 postage + packing materials + handling labor.

Link to the policy, please.

Combined shipping often ties to combined checkout. Ebay has a minimum fee that they charge per checkout so if you do 5 separate transactions, the seller has to pay the minimum 5x. For something cheap like bitz, that can be most of the money right there.

This message was edited 1 time. Last update was at 2018/09/14 00:12:10


   
Made in us
Longtime Dakkanaut





Denison, Iowa

I'm back with another nail biter. I recently purchased a can of Citadel spray on eBay. Wrong color was sent, so I printed out the return label and shipped it back. Although I added the tracking number to the return system on eBay it is listed as unavailable. I can track it on USPS website but it's still not showing on eBay (3 day later). I hope the seller is honest if this needs to go to the resolution center,. As I some how doubt eBay personnel will log onto the USPS website to verify.
   
Made in us
Decrepit Dakkanaut






SoCal, USA!

I'd message the seller with a link from the USPS website

   
Made in fi
Locked in the Tower of Amareo





 JohnHwangDD wrote:
I never do combined postage, never ship for free. Postage and handling are a cost, and I pass it on to the buyer. It's much cleaner all around


So rather than one bigger cheaper postage(paid by buyer so not free) you would send 20 separate costing more for customer no difference to you?

Care to tell ebay selling nick so i can avoid you like plague?

2024 painted/bought: 109/109 
   
Made in us
Longtime Dakkanaut




Houston, TX

 JohnHwangDD wrote:
 Bossk_Hogg wrote:
 cuda1179 wrote:
Pink Horror wrote:
 JohnHwangDD wrote:
Nowhere does "combined shipping" specify how much discount needs to be passed back to the Buyer. You were of the 100% mistaken impression that the Seller would pass ALL of the savings back to you, when there was no obligation to do so. There was no agreement, so you should have been happy with whatever was offered. If you failed to get a shipping quote prior to bidding, that's entirely on you. One penny per item would have fulfilled the contract terms, and the Seller would have been completely within their rights to have strikes placed on your account for each and every item.


If I bid, I assume I'm paying full shipping on everything, and then I'll pay whatever it is when the bill comes. And if your auction said it had combined shipping, and you didn't give me any reasonable discount, I'll ask for one once the items are in my hands. And then, just as it's the seller's choice to decide on shipping charges, it's my choice as a buyer to decide what feedback to give. Go ahead and ban me afterwards. I don't want to accidentally bid again on somebody who doesn't reasonably combine shipping.


I do believe that might be against eBay's terms of service. If the seller did everything by the book, they can dispute your negative feedback score.


I think they used to have guidelines that you could charge postage plus a nominal fee for packing. Is this no longer the case?


It's not, because eBay now collects their fee on postage as well as product. It's the flip side of "free" shipping.


Automatically Appended Next Post:
Pink Horror wrote:
It's not against eBay's policies to ask a seller a question like, "why'd you charge me $20 shipping for a box that cost $5 to ship?" and it's not against the policies to leave negative feedback for anything you perceive to be negative. It's not extortion just to ask without any threat.

It is against eBay's policy to charge more than a reasonable shipping cost. I'd like to see a seller try to dispute feedback that just points out the seller didn't follow eBay's shipping policy.

Note: 99% of the sellers I've ever dealt with send an invoice with a decent shipping price without even asking, regardless of whether they mention any combined shipping policy. I don't mind paying somebody some money for supplies and the effort of packing things well. This almost never actually comes up.


Shipping *and* Handling. It's $5 postage + packing materials + handling labor.

Link to the policy, please.



Can YOU link to the policy on charging for shipping?

You really seem to be defending scummy sellers hard, man. "Haha, I 'combined' shipping, so now its $1000. Caveat emptor fethers!"
   
Made in us
The Daemon Possessing Fulgrim's Body





Devon, UK

tneva82 wrote:
 JohnHwangDD wrote:
I never do combined postage, never ship for free. Postage and handling are a cost, and I pass it on to the buyer. It's much cleaner all around


So rather than one bigger cheaper postage(paid by buyer so not free) you would send 20 separate costing more for customer no difference to you?

Care to tell ebay selling nick so i can avoid you like plague?


You don't need it, as you clearly have a problem with his approach, so you'll pay close attention to the postage charges on anything you buy and therefore never bid on anything he's selling, right?

This message was edited 1 time. Last update was at 2018/09/14 16:10:07


We find comfort among those who agree with us - growth among those who don't. - Frank Howard Clark

The wise man doubts often, and changes his mind; the fool is obstinate, and doubts not; he knows all things but his own ignorance.

The correct statement of individual rights is that everyone has the right to an opinion, but crucially, that opinion can be roundly ignored and even made fun of, particularly if it is demonstrably nonsense!” Professor Brian Cox

Ask me about
Barnstaple Slayers Club 
   
Made in us
Decrepit Dakkanaut






SoCal, USA!

tneva82 wrote:
 JohnHwangDD wrote:
I never do combined postage, never ship for free. Postage and handling are a cost, and I pass it on to the buyer. It's much cleaner all around


So rather than one bigger cheaper postage(paid by buyer so not free) you would send 20 separate costing more for customer no difference to you?

Care to tell ebay selling nick so i can avoid you like plague?


If the buyer inflates my eBay admin and fees with 20 separate orders, they will pay what they pay.

Nope, how about you post your eBay buyer nick, so I can block you? Same with that super-entitled guy who backed out paying a fair price for the magazines; I want to preemptivcely block him so badly.

   
Made in us
Longtime Dakkanaut




Houston, TX

 JohnHwangDD wrote:
tneva82 wrote:
 JohnHwangDD wrote:
I never do combined postage, never ship for free. Postage and handling are a cost, and I pass it on to the buyer. It's much cleaner all around


So rather than one bigger cheaper postage(paid by buyer so not free) you would send 20 separate costing more for customer no difference to you?

Care to tell ebay selling nick so i can avoid you like plague?


If the buyer inflates my eBay admin and fees with 20 separate orders, they will pay what they pay.

Nope, how about you post your eBay buyer nick, so I can block you? Same with that super-entitled guy who backed out paying a fair price for the magazines; I want to preemptivcely block him so badly.


He paid fair price... what they sold for! The dick who sold them decided to rip him off on postage to make it up on the back end.

This message was edited 1 time. Last update was at 2018/09/14 16:15:22


 
   
Made in us
Decrepit Dakkanaut






SoCal, USA!

 Bossk_Hogg wrote:
 JohnHwangDD wrote:
 Bossk_Hogg wrote:
 cuda1179 wrote:
Pink Horror wrote:
 JohnHwangDD wrote:
Nowhere does "combined shipping" specify how much discount needs to be passed back to the Buyer. You were of the 100% mistaken impression that the Seller would pass ALL of the savings back to you, when there was no obligation to do so. There was no agreement, so you should have been happy with whatever was offered. If you failed to get a shipping quote prior to bidding, that's entirely on you. One penny per item would have fulfilled the contract terms, and the Seller would have been completely within their rights to have strikes placed on your account for each and every item.


If I bid, I assume I'm paying full shipping on everything, and then I'll pay whatever it is when the bill comes. And if your auction said it had combined shipping, and you didn't give me any reasonable discount, I'll ask for one once the items are in my hands. And then, just as it's the seller's choice to decide on shipping charges, it's my choice as a buyer to decide what feedback to give. Go ahead and ban me afterwards. I don't want to accidentally bid again on somebody who doesn't reasonably combine shipping.


I do believe that might be against eBay's terms of service. If the seller did everything by the book, they can dispute your negative feedback score.


I think they used to have guidelines that you could charge postage plus a nominal fee for packing. Is this no longer the case?


It's not, because eBay now collects their fee on postage as well as product. It's the flip side of "free" shipping.


Automatically Appended Next Post:
Pink Horror wrote:
It's not against eBay's policies to ask a seller a question like, "why'd you charge me $20 shipping for a box that cost $5 to ship?" and it's not against the policies to leave negative feedback for anything you perceive to be negative. It's not extortion just to ask without any threat.

It is against eBay's policy to charge more than a reasonable shipping cost. I'd like to see a seller try to dispute feedback that just points out the seller didn't follow eBay's shipping policy.

Note: 99% of the sellers I've ever dealt with send an invoice with a decent shipping price without even asking, regardless of whether they mention any combined shipping policy. I don't mind paying somebody some money for supplies and the effort of packing things well. This almost never actually comes up.


Shipping *and* Handling. It's $5 postage + packing materials + handling labor.

Link to the policy, please.



Can YOU link to the policy on charging for shipping?

You really seem to be defending scummy sellers hard, man. "Haha, I 'combined' shipping, so now its $1000. Caveat emptor fethers!"


I didn't make the claim, so I don't have to. The onus is on the person who made the claim of some sort of policy, not the person who questioned it.

It's amusing that you call a seller "scummy" for merely following the contract specified in the auction. If you sign the paperwork to buy a car and then demand that they give you 100% of their spiffs and kickbacks and holdbacks, they'll tell you to go feth yourself. Same if you sign to buy a house at one rate, and then decide that you should pay less. Again they'll tell you to go feth yourself. Don't like the agreement after the fact? feth you, pay me. eBay is a contract, just like anything else. If the buyer is too stupid to understand what they are agreeing to, then they deserve to pay more.

   
Made in us
The Daemon Possessing Fulgrim's Body





Devon, UK

 Bossk_Hogg wrote:
Spoiler:
 JohnHwangDD wrote:
 Bossk_Hogg wrote:
 cuda1179 wrote:
Pink Horror wrote:
 JohnHwangDD wrote:
Nowhere does "combined shipping" specify how much discount needs to be passed back to the Buyer. You were of the 100% mistaken impression that the Seller would pass ALL of the savings back to you, when there was no obligation to do so. There was no agreement, so you should have been happy with whatever was offered. If you failed to get a shipping quote prior to bidding, that's entirely on you. One penny per item would have fulfilled the contract terms, and the Seller would have been completely within their rights to have strikes placed on your account for each and every item.


If I bid, I assume I'm paying full shipping on everything, and then I'll pay whatever it is when the bill comes. And if your auction said it had combined shipping, and you didn't give me any reasonable discount, I'll ask for one once the items are in my hands. And then, just as it's the seller's choice to decide on shipping charges, it's my choice as a buyer to decide what feedback to give. Go ahead and ban me afterwards. I don't want to accidentally bid again on somebody who doesn't reasonably combine shipping.


I do believe that might be against eBay's terms of service. If the seller did everything by the book, they can dispute your negative feedback score.


I think they used to have guidelines that you could charge postage plus a nominal fee for packing. Is this no longer the case?


It's not, because eBay now collects their fee on postage as well as product. It's the flip side of "free" shipping.


Automatically Appended Next Post:
Pink Horror wrote:
It's not against eBay's policies to ask a seller a question like, "why'd you charge me $20 shipping for a box that cost $5 to ship?" and it's not against the policies to leave negative feedback for anything you perceive to be negative. It's not extortion just to ask without any threat.

It is against eBay's policy to charge more than a reasonable shipping cost. I'd like to see a seller try to dispute feedback that just points out the seller didn't follow eBay's shipping policy.

Note: 99% of the sellers I've ever dealt with send an invoice with a decent shipping price without even asking, regardless of whether they mention any combined shipping policy. I don't mind paying somebody some money for supplies and the effort of packing things well. This almost never actually comes up.


Shipping *and* Handling. It's $5 postage + packing materials + handling labor.

Link to the policy, please.



Can YOU link to the policy on charging for shipping?

You really seem to be defending scummy sellers hard, man. "Haha, I 'combined' shipping, so now its $1000. Caveat emptor fethers!"


Much like myself, I don't think John's argument has anything to do with scummy sellers and everything to do with idiotic buyers who make assumptions then cry when they're found to be faulty. Or even make fully informed decisions then leverage eBay's hopelessly biased resolution policies to get what they want, which is tantamount to blackmail.

Of course there's some bad faith sellers out there, but they're just a tiny fraction of the number of bad faith buyers who'll fairly shamelessly abuse the system to their advantage.

The anecdote that's promoted this tangent did indeed feature a bad faith seller who admitted as much after the fact, but it still remains that if the buyer had taken a little care and not made assumptions about something that eBay doesn't appear to have any regulation on, then the whole situation would have been avoided. So it's not so much caveat emptor as emptor doesn't make assumptions based on an unregulated term.

We find comfort among those who agree with us - growth among those who don't. - Frank Howard Clark

The wise man doubts often, and changes his mind; the fool is obstinate, and doubts not; he knows all things but his own ignorance.

The correct statement of individual rights is that everyone has the right to an opinion, but crucially, that opinion can be roundly ignored and even made fun of, particularly if it is demonstrably nonsense!” Professor Brian Cox

Ask me about
Barnstaple Slayers Club 
   
Made in gb
Courageous Grand Master




-

As an ebay seller who sells a lot of miniature wargaming stuff on ebay, let me give my fellow dakka members the perspective of a seller.

Buyer: I accidently bought this from you, but I didn't notice it was collection only.

Me: It was cleary marked COLLECTION ONLY!! in big fething letters. Obviously for customer service, I didn't say the second part or the fething bit, but that's what I was thinking

Buyer: Could you post it down instead?

Me: Happy to help, but it will cost a lot.

Buyer: That's a fething rip-off.

Me: It's a bulky item going from the top of Scotland to London. I don't set the postage rate, that's what the couriers charge, so that's what I'm charging you. Sorry about that.

Buyer: Could I have a refund instead.

Me: no problem, always happy to help. Here's a refund. (usually on the same day)

Buyer: I'll give him a negative rating.

Me: (thinking) you ungrateful sack of gak!!!!

I'm no saint, and I try my best, and my feedback score is very good, but sometimes you get customers like this, and you have to ban the fethers.



"Our crops will wither, our children will die piteous
deaths and the sun will be swept from the sky. But is it true?" - Tom Kirby, CEO, Games Workshop Ltd 
   
Made in us
Decrepit Dakkanaut






SoCal, USA!

 Azreal13 wrote:
Much like myself, I don't think John's argument has anything to do with scummy sellers and everything to do with idiotic buyers who make assumptions then cry when they're found to be faulty.


Exactly. I lay things out pretty clearly in the listing, and it's not complicated. But I can't fix stupid.

   
Made in ca
Ancient Venerable Black Templar Dreadnought





Canada

I find that a completely honest feedback can be helpful.

If "I" mess up, a "normal" person should be grateful if a refund is given on a won bid, failing that, you pay up and learn from it.
Even if the supplier messed up but made good on the transaction, stating what went wrong and how the seller fixed it is a BETTER testament that they "make it right".

I am still sorting out my son getting a $50 Amazon card and then proceeded to "purchase" about $600 worth of stuff and a bunch of sellers were inquiring on when they would be paid... hard to explain the madness he created to an entitled 14 year old.
Avoiding ebay and Facebook until he has proven he understands that being a son-of-a-gun has consequences.

I mainly used ebay as a buyer and found the experience very good.
For "normal" transactions and people fishing for high-praise got me a bit miffed but the financial improvements for good ratings give good motivation.
It does make it clear to me to sort things out on the side and if they made you mad, then you might as well go big on the negative feedback, it does look like the route for blackmail buyers or incompetent sellers.

Hope everything works out either way for everyone here.

A revolution is an idea which has found its bayonets.
Napoleon Bonaparte 
   
Made in us
Longtime Dakkanaut




Houston, TX

 Azreal13 wrote:
 Bossk_Hogg wrote:
Spoiler:
 JohnHwangDD wrote:
 Bossk_Hogg wrote:
 cuda1179 wrote:
Pink Horror wrote:
 JohnHwangDD wrote:
Nowhere does "combined shipping" specify how much discount needs to be passed back to the Buyer. You were of the 100% mistaken impression that the Seller would pass ALL of the savings back to you, when there was no obligation to do so. There was no agreement, so you should have been happy with whatever was offered. If you failed to get a shipping quote prior to bidding, that's entirely on you. One penny per item would have fulfilled the contract terms, and the Seller would have been completely within their rights to have strikes placed on your account for each and every item.


If I bid, I assume I'm paying full shipping on everything, and then I'll pay whatever it is when the bill comes. And if your auction said it had combined shipping, and you didn't give me any reasonable discount, I'll ask for one once the items are in my hands. And then, just as it's the seller's choice to decide on shipping charges, it's my choice as a buyer to decide what feedback to give. Go ahead and ban me afterwards. I don't want to accidentally bid again on somebody who doesn't reasonably combine shipping.


I do believe that might be against eBay's terms of service. If the seller did everything by the book, they can dispute your negative feedback score.


I think they used to have guidelines that you could charge postage plus a nominal fee for packing. Is this no longer the case?


It's not, because eBay now collects their fee on postage as well as product. It's the flip side of "free" shipping.


Automatically Appended Next Post:
Pink Horror wrote:
It's not against eBay's policies to ask a seller a question like, "why'd you charge me $20 shipping for a box that cost $5 to ship?" and it's not against the policies to leave negative feedback for anything you perceive to be negative. It's not extortion just to ask without any threat.

It is against eBay's policy to charge more than a reasonable shipping cost. I'd like to see a seller try to dispute feedback that just points out the seller didn't follow eBay's shipping policy.

Note: 99% of the sellers I've ever dealt with send an invoice with a decent shipping price without even asking, regardless of whether they mention any combined shipping policy. I don't mind paying somebody some money for supplies and the effort of packing things well. This almost never actually comes up.


Shipping *and* Handling. It's $5 postage + packing materials + handling labor.

Link to the policy, please.



Can YOU link to the policy on charging for shipping?

You really seem to be defending scummy sellers hard, man. "Haha, I 'combined' shipping, so now its $1000. Caveat emptor fethers!"


Much like myself, I don't think John's argument has anything to do with scummy sellers and everything to do with idiotic buyers who make assumptions then cry when they're found to be faulty. Or even make fully informed decisions then leverage eBay's hopelessly biased resolution policies to get what they want, which is tantamount to blackmail.

Of course there's some bad faith sellers out there, but they're just a tiny fraction of the number of bad faith buyers who'll fairly shamelessly abuse the system to their advantage.

The anecdote that's promoted this tangent did indeed feature a bad faith seller who admitted as much after the fact, but it still remains that if the buyer had taken a little care and not made assumptions about something that eBay doesn't appear to have any regulation on, then the whole situation would have been avoided. So it's not so much caveat emptor as emptor doesn't make assumptions based on an unregulated term.



So, since you follow "Air Bud" rules on a non-policy, you'd be OK with being charged $15 "combined" shipping on 2 items with a listed price of $5 shipping each? Combined doesn't mean cheaper after all! Gouge em for all they're worth!

This message was edited 3 times. Last update was at 2018/09/14 18:22:32


 
   
Made in gb
Courageous Grand Master




-

There are times when high shipping costs on low value items are entirely justifiable.

Sand, sawdust, grain, gravel, hell even PVA glue, are peanuts to buy, but the sheer weight of these items in bulk makes for high shipping costs. Sometimes it's not conspiracy to rip-off the buyer.


Granted, there are some sellers who really do push it too far.

"Our crops will wither, our children will die piteous
deaths and the sun will be swept from the sky. But is it true?" - Tom Kirby, CEO, Games Workshop Ltd 
   
Made in us
The Daemon Possessing Fulgrim's Body





Devon, UK

 Bossk_Hogg wrote:
 Azreal13 wrote:
 Bossk_Hogg wrote:
Spoiler:
 JohnHwangDD wrote:
 Bossk_Hogg wrote:
 cuda1179 wrote:
Pink Horror wrote:
 JohnHwangDD wrote:
Nowhere does "combined shipping" specify how much discount needs to be passed back to the Buyer. You were of the 100% mistaken impression that the Seller would pass ALL of the savings back to you, when there was no obligation to do so. There was no agreement, so you should have been happy with whatever was offered. If you failed to get a shipping quote prior to bidding, that's entirely on you. One penny per item would have fulfilled the contract terms, and the Seller would have been completely within their rights to have strikes placed on your account for each and every item.


If I bid, I assume I'm paying full shipping on everything, and then I'll pay whatever it is when the bill comes. And if your auction said it had combined shipping, and you didn't give me any reasonable discount, I'll ask for one once the items are in my hands. And then, just as it's the seller's choice to decide on shipping charges, it's my choice as a buyer to decide what feedback to give. Go ahead and ban me afterwards. I don't want to accidentally bid again on somebody who doesn't reasonably combine shipping.


I do believe that might be against eBay's terms of service. If the seller did everything by the book, they can dispute your negative feedback score.


I think they used to have guidelines that you could charge postage plus a nominal fee for packing. Is this no longer the case?


It's not, because eBay now collects their fee on postage as well as product. It's the flip side of "free" shipping.


Automatically Appended Next Post:
Pink Horror wrote:
It's not against eBay's policies to ask a seller a question like, "why'd you charge me $20 shipping for a box that cost $5 to ship?" and it's not against the policies to leave negative feedback for anything you perceive to be negative. It's not extortion just to ask without any threat.

It is against eBay's policy to charge more than a reasonable shipping cost. I'd like to see a seller try to dispute feedback that just points out the seller didn't follow eBay's shipping policy.

Note: 99% of the sellers I've ever dealt with send an invoice with a decent shipping price without even asking, regardless of whether they mention any combined shipping policy. I don't mind paying somebody some money for supplies and the effort of packing things well. This almost never actually comes up.


Shipping *and* Handling. It's $5 postage + packing materials + handling labor.

Link to the policy, please.



Can YOU link to the policy on charging for shipping?

You really seem to be defending scummy sellers hard, man. "Haha, I 'combined' shipping, so now its $1000. Caveat emptor fethers!"


Much like myself, I don't think John's argument has anything to do with scummy sellers and everything to do with idiotic buyers who make assumptions then cry when they're found to be faulty. Or even make fully informed decisions then leverage eBay's hopelessly biased resolution policies to get what they want, which is tantamount to blackmail.

Of course there's some bad faith sellers out there, but they're just a tiny fraction of the number of bad faith buyers who'll fairly shamelessly abuse the system to their advantage.

The anecdote that's promoted this tangent did indeed feature a bad faith seller who admitted as much after the fact, but it still remains that if the buyer had taken a little care and not made assumptions about something that eBay doesn't appear to have any regulation on, then the whole situation would have been avoided. So it's not so much caveat emptor as emptor doesn't make assumptions based on an unregulated term.



So, since you follow "Air Bud" rules on a non-policy, you'd be OK with being charged $15 "combined" shipping on 2 items with a listed price of $5 shipping each? Combined doesn't mean cheaper after all! Gouge em for all they're worth!


This isn't about gouging, this is about buyers making assumptions. If, as already illustrated, shipping two combined items somehow generated higher shipping fees, and the buyer hadn't already established a price for both beforehand, then yes, it's fair.

But that's based on your slightly spurious example, the real argument here is about people making assumptions on how much discount combined shipping actually entails, when nobody has actually been able to produce any evidence that eBay has any official policy, or even guidelines, to define it. Not that combined shipping is generally accepted in eBay land to mean lower cost shipping. Even the slightly dodgy activity of the seller in the original example offered some discount, the issue was it wasn't what the buyer expected and the fault is with him for not establishing it in advance when it wasn't clearly explained in the listing.

We find comfort among those who agree with us - growth among those who don't. - Frank Howard Clark

The wise man doubts often, and changes his mind; the fool is obstinate, and doubts not; he knows all things but his own ignorance.

The correct statement of individual rights is that everyone has the right to an opinion, but crucially, that opinion can be roundly ignored and even made fun of, particularly if it is demonstrably nonsense!” Professor Brian Cox

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Ellicott City, MD

This thread has really made me realize that Ebay is at best going to stay where it is growth wise and at worst eventually fail and go away. No one has a positive mindset about it. Serious sellers like John are in full on "Screw you all" mode about even the possibility of a buyer leaving a bad review and the lack of any way to deal with that short of banning. And buyers are quickly being taught that they have to read the fine print or risk being screwed. The entire situation is on a negative trajectory.

Kind of a shame but it is what it is I guess.

Vonjankmon
Death Korp of Krieg
Dark Angels 
   
Made in us
Decrepit Dakkanaut






SoCal, USA!

eBay has been on a decline for a while, due to Amazon making buying simple and easy. The only reason I'm on it is because I have a long feedback trail to leverage, rather than starting over on Amazon. I try to be fair and responsible, follow the rules. But at this point, the fine print is absolutely necessary to protect myself. So no, I'm not particularly sympathetic when people can't get basic stuff straight.

   
Made in us
Longtime Dakkanaut





Ebay and sites like this are the only places i can get some of the game minis for games I play that are OOP, I will put up with a reasonable amount of gak to buy what I want, in the end its an "auction" so I can decide how much I want to bid and not have to go any further. For "buy it now" I can make the decision if its worth it to me or not. I would be fine buying from someone like JD, since I knwo what i am looking for and what its worth to me.
   
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Ultramarine Librarian with Freaky Familiar





The message I'm taking from this thread is that I need to message each and every EBay seller before placing a bid to ask "Are youa liar that's going to rip me off?"

As for "Reading the Fine Print", I DID. the seller promised in every listing that he would combine postage. And then he did not combine postage.I refused to pay the inflated postage, he eventually agreed to cancel and relisted them at the true price (£8.99 not £0.99) and we went our seperate ways without leaving any feedback for each other.

How do you explain that JohnHwangHD? All I've seen you do is victim blame me. Not once have I seen you acknowledge that...

A) he confessed to me in Dms that he was deliberately inflating the postage because the auctions were disappointingly low
B) He relisted the items at a higher price (~£8.99) instead of £0.99.

Hell, if he had just listed the items at that true price, and not tried to rip me off with inflated postage I probably would have still bought from him, because he was the only seller selling the items I wanted at the time.


I know that there is no official regulation on what the definition of combined postage is (there should be) but there most definitely is an unoffical convention among Sellers. By the time I dealt with this seller, and ever since him, EVERY one of the 3 dozen or so sellers I've ever dealt with on EBay have followed the same understanding of combined postage, that you combine the items into one package and only charge the postage fee for that one single package.

Based on my personal experience prior to this seller, I had no reason to ever suspect that the postage conditions that he listed might be a lie.
And I've had no problems since him regarding postage.


Anyway, regarding the OP. I'd have no problem whatsoever if the Seller banned me after this experience, I think that's just common sense after a negative experience like this, both parties should go their separate ways. He'd be doing us both a favour, I wouldn't want to accidentally buy from him again.

This message was edited 4 times. Last update was at 2018/09/16 04:37:27


 
   
Made in us
The Daemon Possessing Fulgrim's Body





Devon, UK

What you've still, somehow, failed to understand is that

A) While he did admit he'd tried to recoup money through shipping, he'd still fulfilled the terms of combined shipping by knocking a fiver off the total. Nobody has managed to offer any proof that "combined shipping" has some sort of definition on eBay beyond "you pay less total shipping than if you'd bought each item individually."

B) Nobody is arguing that he didn't try and rip you off. Merely that if the listings weren't explicit on what "combined shipping" consisted of, that you making assumptions about what it would be is kind of on you. He fulfilled the strict definition of combined shipping, if not the spirit, and it differed from your assumption. He didn't break any rules, he just didn't act according to your expectations.

There's no question what he did was cheeky, but if you'd taken the time to message rather than assume, you'd have never ended up in the situation, as either he'd have made you a reasonable quote not knowing the items would under sell, and have to stick to it, or you'd have gotten a warning and never bid.

So, yes, you should message each and every eBay seller you're buying multiple items from to clarify the shipping if it isn't explicit in the listing, or you're just asking for the same thing to happen again.

We find comfort among those who agree with us - growth among those who don't. - Frank Howard Clark

The wise man doubts often, and changes his mind; the fool is obstinate, and doubts not; he knows all things but his own ignorance.

The correct statement of individual rights is that everyone has the right to an opinion, but crucially, that opinion can be roundly ignored and even made fun of, particularly if it is demonstrably nonsense!” Professor Brian Cox

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Made in us
Member of the Ethereal Council






Jesus, this is why I buy from China.......
Atleast they treat you nice.....

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[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Imperial Knight

I would like to remind all participants here that rule #1 is NOT optional.



Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
 
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