Switch Theme:

Any Europeans ordered from the GW online store since Brexit? How did it go?  [RSS] Share on facebook Share on Twitter Submit to Reddit
»
Author Message
Advert


Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you:
  • No adverts like this in the forums anymore.
  • Times and dates in your local timezone.
  • Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance.
  • Email notifications for threads you want to watch closely.
  • Being a part of the oldest wargaming community on the net.
If you are already a member then feel free to login now.




Made in fi
Fresh-Faced New User





Order placed Jan 17th. According to UPS it has cleared customs this morning. In Langenhagen, Germany. Maybe I´ll see the package someday in June.
   
Made in ie
Been Around the Block





Cork Ireland

Not GW but I did order some bits from the Ukraine, alternative heads for my CSM.
They shipped Ukraine on Feb 15th, arrived to the UK the next day and have sat there since, unmoving.
Bit of pain in the hole and after it taking 3 weeks for my last shipment from Wayland I'm hesitant at ordering at all for the moment unless it's already in Ireland.

Thankfully I've been well sorted with paint and accessories by HobbyMad, HappyGoLucky and AirSoftEire
   
Made in de
!!Goffik Rocker!!






Nuremberg

Yeah, I'm coming to the same conclusion. Too much of a hassle to deal with, from now on if it's not in stock somewhere in the EU I'm not ordering it.

   
Made in de
Ladies Love the Vibro-Cannon Operator






Hamburg

 Da Boss wrote:
Yeah, I'm coming to the same conclusion. Too much of a hassle to deal with, from now on if it's not in stock somewhere in the EU I'm not ordering it.

Dito.
Good policy. If it's not available, then it's better to work around.
Nevertheless, I hope that my 60 Warriors led by a Silent King will become reality soon.

Former moderator 40kOnline

Lanchester's square law - please obey in list building!

Illumini: "And thank you for not finishing your post with a "" I'm sorry, but after 7200 's that has to be the most annoying sign-off ever."

Armies: Eldar, Necrons, Blood Angels, Grey Knights; World Eaters (30k); Bloodbound; Cryx, Circle, Cyriss 
   
Made in si
Ravenous Beast Form







Kutami.de posted yesterday that they're expecting a flood of restocks today.

Posters on ignore list: 34

40k Potica Edition - 40k patch with reactions, suppression and all that good stuff. Feedback thread here.

Gangs of Nu Ork - Necromunda / Gorkamorka expansion supporting all faction. Feedback thread here
   
Made in nl
Disassembled Parts Inside a Talos





Last friday I ordered some stuff from GWS directly (a Corpse Cart and some VC Dire Wolves), and much to my surprise the order arrived today! There were no additional fees, no additional taxes, nothing.
   
Made in fi
Shas'la with Pulse Carbine






Well now I'm just getting royally annoyed. I preordered KT Pariah Nexus from GW and just received a shipping notification this morning.. While my Non-GW owned FLGS about 1km from my house shows "In Stock". So I cant cancel my GW order anymore and pick up an alternate copy from my FLGS without a tiresome return roulette and months of hee-haw...

What in the actual F GW!

I'm not ordering anything from GW.com or ForgeWorld.com for a while. This ish is bumming me out. Sort yourself "Nothingham"

This message was edited 1 time. Last update was at 2021/03/06 13:19:16


 
   
Made in gb
Decrepit Dakkanaut




UK

 tauist wrote:
Well now I'm just getting royally annoyed. I preordered KT Pariah Nexus from GW and just received a shipping notification this morning.. While my Non-GW owned FLGS about 1km from my house shows "In Stock". So I cant cancel my GW order anymore and pick up an alternate copy from my FLGS without a tiresome return roulette and months of hee-haw...

What in the actual F GW!

I'm not ordering anything from GW.com or ForgeWorld.com for a while. This ish is bumming me out. Sort yourself "Nothingham"


That's no surprise. Your store's stock was likely shipped before your orders were in the GW system. Furthermore your store's stock might have come through in a bulk consignment whilst your stuff went through individually. The issue might also not be GW it could be the simple mechanics of customs at the UK end or even your local end.

   
Made in fi
Ye Lord of The End Times (and a good guy)





 tauist wrote:
Well now I'm just getting royally annoyed. I preordered KT Pariah Nexus from GW and just received a shipping notification this morning.. While my Non-GW owned FLGS about 1km from my house shows "In Stock". So I cant cancel my GW order anymore and pick up an alternate copy from my FLGS without a tiresome return roulette and months of hee-haw...

What in the actual F GW!

I'm not ordering anything from GW.com or ForgeWorld.com for a while. This ish is bumming me out. Sort yourself "Nothingham"


Well this isn't brexit related. Gw ships preorders on release date. You never get new releases faster from gw than flgs.

2021 painted/bought: 497/417 
   
Made in us
Been Around the Block





I have been ordering from Dark Sphere for years but post Brexit they no longer ship to EU countries. Are there really no stores in the EU that can match their discount? The UK is full of stores that offer 25%-20% off GW-retail so I figured it would be easy to find a store within the EU that did the same but no.

Feels like I've looked everywhere, from Poland to Portugal.

   
Made in de
!!Goffik Rocker!!






Nuremberg

I haven't seen any 20% to 25% discounts in the EU, no. I wonder if Dark Sphere will be able to keep that up with the smaller market available to it now? But perhaps the margins on EU sales were already low due to shipping?

Stock levels seem to be a bit of a problem for EU online shops too. Fantasy Welt is still out of stock on loads of items.

No sign of my order from the first of February either. Really hope it actually does arrive, I might shoot them another email to check the status, but I assume their shipment is still stuck in customs on the German side. Seems like a crazy long delay.

   
Made in at
Discriminating Warrior





Austria

20% off GW except for MailOrder is standard here (don't know any FLGS without)

but no one will match 20% off + conversion rate

Harry, bring this ring to Narnia or the Sith will take the Enterprise

M41 - Alternative Rules for Battles in the 41st Millennium (40k LRB Project) 
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Imperial Knight

Most of the mainland EU online retailer market collapsed overnight after GW implemented the rule that they would only deliver to retailers who also had a brick and mortar store.

I've sent GW a polite email asking them if they know anything about what the feth is going on in Herne-Boernig at this point. I doubt I'll get an answer, but it beats trying to ask UPS, who simply tells me to have another look at the shipping info tomorrow. :|



<YOUR AD HERE>
 
   
Made in us
Been Around the Block





Da Boss wrote:I wonder if Dark Sphere will be able to keep that up with the smaller market available to it now? But perhaps the margins on EU sales were already low due to shipping?

Stock levels seem to be a bit of a problem for EU online shops too. Fantasy Welt is still out of stock on loads of items.


I was expecting Dark Sphere to be among the first to resume EU-shipping but most of the others have and Dark Sphere still haven't. Like you I asumed they got a lot of international orders that made up for the low margin but perhaps that wasn't the case.

The stores here in Sweden are out of stock of a lot essentials too so my shopping list have been growing for months now.

kodos wrote:20% off GW except for MailOrder is standard here (don't know any FLGS without)

but no one will match 20% off + conversion rate


Austria, huh? The Euro does add about 10% but still, worth checking out.

BrookM wrote:Most of the mainland EU online retailer market collapsed overnight after GW implemented the rule that they would only deliver to retailers who also had a brick and mortar store.

I've sent GW a polite email asking them if they know anything about what the feth is going on in Herne-Boernig at this point. I doubt I'll get an answer, but it beats trying to ask UPS, who simply tells me to have another look at the shipping info tomorrow. :|


Didn't realize that was still in effect but that would explain it. Though the UK stores still manage to offer great discounts.

Is Herne-Boernig where the big hold up is? I know of stores that have orders made in January still held up in Germany but newer orders have been coming through much faster.
   
Made in si
Ravenous Beast Form







https://games-island.eu/ has 20ish % off most GW and is trustworthy, been buying Magic there for years. But there's no such thing as free shipping on the continent.

Posters on ignore list: 34

40k Potica Edition - 40k patch with reactions, suppression and all that good stuff. Feedback thread here.

Gangs of Nu Ork - Necromunda / Gorkamorka expansion supporting all faction. Feedback thread here
   
Made in gb
Khorne Chosen Marine Riding a Juggernaut




Southampton, UK

I can't say I blame anyone for not exporting since Brexit. I just tried to work out how to ship a laptop charger to someone in Ireland for work, and now have a massive headache from trawling through gak like this:

https://www.gov.uk/guidance/classifying-computers-and-software#accessories-of-a-computer

https://www.trade-tariff.service.gov.uk/headings/8471

Just... No. Buy one from the Irish Dell website. Leave me alone.
   
Made in ie
Regular Dakkanaut




Warlord just changed their EU shipping cost.

Let's hope they get an EU distribution centre soon as the new charges can't but hurt their business.

Just got a GW order with no issues or extra postage costs. Are GW losing money on these transactions now like Warlord claim they are I wonder?
   
Made in at
Discriminating Warrior





Austria

never ordered direclty from Warlord as I can order via my local store
I guess need to ask them if something is changing for them as well

Ohman wrote:

kodos wrote:20% off GW except for MailOrder is standard here (don't know any FLGS without)

but no one will match 20% off + conversion rate


Austria, huh? The Euro does add about 10% but still, worth checking out.

yeah, problem is just that a lot of things go Mail Order only very fast these days but if you plan to buy the big boxes on release might be worth checking


Harry, bring this ring to Narnia or the Sith will take the Enterprise

M41 - Alternative Rules for Battles in the 41st Millennium (40k LRB Project) 
   
Made in de
!!Goffik Rocker!!






Nuremberg

Contacted Fantasywelt to check again, apparently their stuff is still stuck and no idea when it will get to them. 6 weeks so far, which is a long time for Fantasywelt to be without stock. I feel bad for them!

   
Made in si
Ravenous Beast Form







Kutami also posted a quite pessimistic update today. All their stuff vanished through the Herne-Boernig warp rift. I found what I wanted (Titanicus starters) in stock at an Italian store and will cancel my Kutami order.

This message was edited 1 time. Last update was at 2021/03/16 19:03:56


Posters on ignore list: 34

40k Potica Edition - 40k patch with reactions, suppression and all that good stuff. Feedback thread here.

Gangs of Nu Ork - Necromunda / Gorkamorka expansion supporting all faction. Feedback thread here
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Imperial Knight

GW got back to me and could do nothing but apologize and ask me to be patient, so I'll give it two weeks or so until I hit the three month marker, at which point I'll either cancel all outstanding orders or ask them to resend.

As of right now at least one of my orders has entered the clearance process for the seventh time..! Bunch of inept fethwads.



<YOUR AD HERE>
 
   
Made in de
Ladies Love the Vibro-Cannon Operator






Hamburg

Still isn't working well.
I got The Silent King, but 3 boxes are still in the pipeline since January.
Ordered the new Drukhari codex plus cards. Retailer says order will be delayed.

Former moderator 40kOnline

Lanchester's square law - please obey in list building!

Illumini: "And thank you for not finishing your post with a "" I'm sorry, but after 7200 's that has to be the most annoying sign-off ever."

Armies: Eldar, Necrons, Blood Angels, Grey Knights; World Eaters (30k); Bloodbound; Cryx, Circle, Cyriss 
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Imperial Knight

My latest GW order seems to be stuck in France of all places now. Again due to a B-word related issue.



<YOUR AD HERE>
 
   
Made in de
!!Goffik Rocker!!






Nuremberg

Pretty much two months since I ordered my stuf now. No sign. I can see that FantasyWelt are getting restocks on stuff now, but that must be from stuff where either they or GW actually sorted out the paperwork.

A bit disappointed that it wasn't sorted out before January to be honest, given we knew the shape of Brexit for ages. It hasn't been on the cards that the UK would remain in the Customs Union for years, since Theresa May originally ruled it out.

I'm not sure what to do. One of the things I ordered was one of the Broken Realms sets that is now out of stock everywhere it seems. Without that box, I'm a bit less interested in the start collecting box I ordered to go with it. So I'm not sure if I should cancel my order or ask them to make it up from the kits that were in the Broken Realm kit individually, or just keep waiting. At the moment settling on continuing the wait, but I do wonder what could be going on up in Hamburg that the stuff is stuck for two months.

   
Made in de
Ladies Love the Vibro-Cannon Operator






Hamburg

Pretty much two months since I ordered my stuf now. No sign. I can see that FantasyWelt are getting restocks on stuff now, but that must be from stuff where either they or GW actually sorted out the paperwork.

At least I got the SK from FantasyWelt after almost two months.
Another parcel with Necron Warriors is still underway and new Druhkari codex and datacards are delayed too.

Former moderator 40kOnline

Lanchester's square law - please obey in list building!

Illumini: "And thank you for not finishing your post with a "" I'm sorry, but after 7200 's that has to be the most annoying sign-off ever."

Armies: Eldar, Necrons, Blood Angels, Grey Knights; World Eaters (30k); Bloodbound; Cryx, Circle, Cyriss 
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Imperial Knight

Two of my orders finally came in today, they were supposed to be delivered yesterday, but if UPS doesn't notify us of when they're delivering, yeah no gak nobody will be around to answer the door.

Leaves me with two parcels from way back in January still in limbo and my preorder that's stuck in France.



<YOUR AD HERE>
 
   
Made in fr
Been Around the Block





After a couple of weeks where things were much better and faster (including some deliveries just days after the weekend release date), we are now back to our regular circus with UPS and customs...
My order with the Lumineth rules is now stuck with a "Late because of UPS error" message which doesn't exactly fill me with confidence, plus a tracking history that mentions it apparently went through customs 3 times or more... And my Cursed City tracking is in a quantum state between "Delivery today" and "Still held by customs".

More than the delivery delays which I don't mind too much, it's the vagueness of the labels and the illogical tracking history that make me wary.
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Imperial Knight

Visited the GW store last week and the poor devil is still waiting on a lot of his own stuff and mail orders, with stuff coming in at random with no rhyme or reason involved.

He also pretty much confirmed that my orders from January are at the bottom of a massive pile in the German "sorting" centre and that they just keep throwing gak on top of it, instead of doing the decent thing and sending out the backlog first. donkey-caves.

Tomorrow it'll officially hit the three month mark.



<YOUR AD HERE>
 
   
Made in it
Gargantuan Gargant




Italy

I made an order through an italian local store and the two GW kits that needed to be imported from UK arrived after 3 weeks, as expected. The shop's owner told me that several orders placed in january-february are still on hold though with stuff blocked in a german warehouse.

Orks 7000
Space Wolves 4000
 
   
Made in de
!!Goffik Rocker!!






Nuremberg

Yep. Still waiting here too. Flabbergasted that it can take 3 months to process!

   
 
Forum Index » Dakka Discussions
Go to: