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Just remember folks transfer your details, get your outstanding orders and the ask to have your details deleted from their database and go support a new retailer.

UNCLEBADTOUCH wrote:
Just remember folks transfer your details, get your outstanding orders and the ask to have your details deleted from their database and go support a new retailer.

What ? And miss out on those Final Final Final Final Sales just before the warehouse move ?

"Maelstrom Fire Sale! Our new warehouse is actually on fire and we need to get all this stock out of the way so we can rescue our financial records that we left in a cardboard box next to some oil soaked rags in the basement! Take advantage of our continued terrible misfortune that is no fault of our own!"

 plastictrees wrote:
"Maelstrom Fire Sale! Our new warehouse is actually on fire and we need to get all this stock out of the way so we can rescue our financial records that we left in a cardboard box next to some oil soaked rags in the basement! Take advantage of our continued terrible misfortune that is no fault of our own!"

Boy won't you feel bad for giving rob lane ideas when that happens next Tuesday lol

UNCLEBADTOUCH wrote:

 plastictrees wrote:
"Maelstrom Fire Sale! Our new warehouse is actually on fire and we need to get all this stock out of the way so we can rescue our financial records that we left in a cardboard box next to some oil soaked rags in the basement! Take advantage of our continued terrible misfortune that is no fault of our own!"

Boy won't you feel bad for giving rob lane ideas when that happens next Tuesday lol

and he'll have the excuse that the 'internet made me do it!'

(in the spirit of current UK intenet paranoia I must point out that there is no evidence of the aforsaid Mr Lane actually planning to burn down the new warehouse, the old warehouse or any warehouse whatsoever)

Ashitaka wrote:
So that post which showed the email form Mierce seems ok - they're asking for permission to send the customer's info from Maelstrom to Mierce.

But from what I can gather in this thread Maelstrom, without permission had already transferred info and accounts to EOTS.

This seems to be a massive violation of data protection, and a legal issue, if EOTS and Maelstrom are indeed, different companies.

I think this is proof that MG reads this thread; when people mentioned the data protection act they nuke the accounts transferred and send out an email asking for permission. But they don't have the balls to post anything here.

I wonder about the guy posting a while back that everything would be ok, and then starting a thread complaining about Wayland Games webstore is Rob Lane?

 laffe wrote:

Ashitaka wrote:
So that post which showed the email form Mierce seems ok - they're asking for permission to send the customer's info from Maelstrom to Mierce.

But from what I can gather in this thread Maelstrom, without permission had already transferred info and accounts to EOTS.

This seems to be a massive violation of data protection, and a legal issue, if EOTS and Maelstrom are indeed, different companies.

I think this is proof that MG reads this thread; when people mentioned the data protection act they nuke the accounts transferred and send out an email asking for permission. But they don't have the balls to post anything here.

I wonder about the guy posting a while back that everything would be ok, and then starting a thread complaining about Wayland Games webstore is Rob Lane?

This is exactly what I thought when I noticed that my new account at EOTS was deleted and I received the e-mail from Maunsfeld Games.

 OrlandotheTechnicoloured wrote:

UNCLEBADTOUCH wrote:

 plastictrees wrote:
"Maelstrom Fire Sale! Our new warehouse is actually on fire and we need to get all this stock out of the way so we can rescue our financial records that we left in a cardboard box next to some oil soaked rags in the basement! Take advantage of our continued terrible misfortune that is no fault of our own!"

Boy won't you feel bad for giving rob lane ideas when that happens next Tuesday lol

and he'll have the excuse that the 'internet made me do it!'

(in the spirit of current UK intenet paranoia I must point out that there is no evidence of the aforsaid Mr Lane actually planning to burn down the new warehouse, the old warehouse or any warehouse whatsoever)

Science tells us that things that are not there cannot burn.

Got my email from maunsfield games, could be interesting as
A) I got my money back from paypal, and
B) One of the item I orignally ordered from maelstrom is now no longer avaiable,
Maybe I'm wrong for replying to their email knowing I got my money back, but on second thoughts they did try to shaft me but payback is a bitch


Automatically Appended Next Post:
Seeing earlier posts re refunds, I informred paypal that I had received part of my order and changed my claim accordingly however paypal refunded the full amount, so I don't feel guilty for getting goods for free because I followed correct procedure in the matter

Hmm, right up to receiving the full refund you're right, it's their fault, their procedures, your gain.
sending that reply is dubious at best, IMO.
I'm also sure more people will agree with that, several won't and it can be a nice little discussion.
maybe the first to have an opinion after this should open a separate thread and post a link

Has anyone affected by this been to the 'new' store operating from the same premises? Like to see what the staff will say to people's faces should they challenge the new place...

New store? Has Mael reopened? - sorry big thread to read through!

Maybe I misunderstood, I thought they had some gaming premises operating as a separate company which is still going, but nothing to do with Maelstrom of course.

It is exactly the same premises but a new company. No link between the two except the schister owner.

Nothing to worry about here.

(seriously you have to read the fething thread - WARNING WILL ROBINSON, WARNING!)

Sum it up in 4 words please Notprop!!!

From Maelstroms Ashes Maunsfield Arises.... I know its five words but its a 49 page discussion...

Basically Maelstrom were having crippling debt issues (100k - 500k) most here say there own fault, Maelstrom blame Wayland who bought there debt and called in the loan in order to A) Save the Hobby B) Kill the Lame Heavily Debted Horse C) Wipe out a rival. Irregardless starting mid 2012 Maelstrom have opened several other businesses and most likely (allegedly) moved money from Maelstrom into these buisnesses and they now have a new company with the same website presentation and font (different name). A lot of people got screwed including me although those with outstanding Mierce/BF orders may have light at the end of the tunnel as Mierce and BF have come forward offering to sort out loyal customers.... Lots of angry wargamers including me.... To be fair doesn't even begin to sum up the 49 pages here 12+ pages at BF forum or 7 pages at TMP amongst others...

 Ratius wrote:
Sum it up in 4 words please Notprop!!!

Stand Corporate Business Practices.

I prefer to lurk on ebay and forums to pick things up. Better prices and you often make a good contact for wargaming goodness. Got a game next month in Texas with a guy who I met through trading in fact.

 Ratius wrote:
Sum it up in 4 words please Notprop!!!

Rob Lane - Cunning Stunt.

Who would ever order from these guys again?

I bought one of their BaneBeasts. I will never buy another. I don't support companies like this.

(and before someone chimes in that GW is worse, I no longer own any GW models. I have switched over to other companies such as Dreamforge for my scifi models, and there are plenty of options for fantasy)

 RiTides wrote:
Who would ever order from these guys again?

I bought one of their BaneBeasts. I will never buy another. I don't support companies like this.

(and before someone chimes in that GW is worse, I no longer own any GW models. I have switched over to other companies such as Dreamforge for my scifi models, and there are plenty of options for fantasy)

At least with GW you know you are going to get pumbagore and not vapourpumbagore!

 Mr. Burning wrote:

At least with GW you know you are going to get pumbagore and not vapourpumbagore!

And for all their faults, you can't really accuse GW of being dishonest. They're quite candid and unashamed of their desire to wring more money out of their customers.

To be honest, I had the worst experience with Maelstrom Games and their customers service way before this thing happened. And I was always surprised to find people supporting them so fiercely in this and other forums. I am happy that I am using Total Wargamer and Arcane Miniatures for my purchases, but I am really sad for all these people that got screwed by this despicable stunt of Rob Lane.

I hope that this thread will become sticky, so that wanna-be clients of the "new" EOTS site and Mierce company will be aware about the kind of people they will be dealing with.

Chinese recasters offer more "honest" services than Rob Lane!

praetor24 wrote:
I hope that this thread will become sticky, so that wanna-be clients of the "new" EOTS site and Mierce company will be aware about the kind of people they will be dealing with.!

Honestly, since Maelstrom Games opened, back in 2003, they've run this business-model with undercutting prices and worldwide free-shipping, a lot of people have saved a lot of money on them. I'd happily support an online store with the same model for another (almost) 10 years, even if it means that I might lose an order in the very end when they fold.

You must be really hating local gaming stores.

Staffers in GW Nottingham were having a good chit-chat regarding Maelstrom [since it's local] during the week. T'was most entertaining.

I noticed on driving past yesterday that the large Maelstrom Games // Eye of the Storm board has been taken down on the side adjoining to Sheepbridge Lane. I'll go down next weekend and see what's happening.

 Kroothawk wrote:
You must be really hating local gaming stores.

Some of us do. They can be worse then Maelstrom.

grefven wrote:
I'd happily support an online store with the same model for another (almost) 10 years, even if it means that I might lose an order in the very end when they fold.

Really? Even when "folding" is pre-calculated and intentional in order to cash in unfulfilled orders? Maelstrom Game's bankruptcy was not an accident. It was a scum.

In any case, if supporting companies with fraudulent behaviours is your cup of tea, I suppose that it is your problem. But I still believe that new and old customers should be informed about MG and EOTS business practices, so that they may protect their interests.

@Kroothawk: I agree with you. Supporting LGS' is the way to protect not only the hobby, but also your pocket. Even if in the short term it does not look like so.

 Kroothawk wrote:
You must be really hating local gaming stores.

Depending on where you live, you can pay full UK RRP and still be spending far less than at a LGS. Obviously, on GW stuff, but on other stuff as well. There's a lot of markups from middlemen before it gets to retail.




Automatically Appended Next Post:
So it seems I got a PM at the beginning of this month that I didn't notice with everything else going on. The fellow has also deleted his account, so I can't ask any follow-ups I'm afraid.

It seems that according to the "little birdie" RM closed Maelstrom's account in Mid-October (or the other way around, not sure?), and the UK orders that were sent out so that he wouldn't receive a visit from any UK locals with a baseball bat or the like. Which is what we were pretty much speculating anyway. Have any of you UK locals contacted the Fraud Squad or the like? Surely things like the DM fiasco must qualify.

Hey, one thing I am not getting - is EOTS the site of the Maunsfeld Games or these two are separate entities?

I that e-mail about Maunsfeld taking over part of my orders, but after I accepted their terms they did not re-appear on EOTS website? I also started the payback proceedings, but I want to see how this all will proceed before getting over-optimistic and asking my bank to cancel it all. Especailly since I have no possibility to see IF and HOW those orders are being processed/updated - I guess the first time I am going to here about them, is when I get the postal notice in my mailbox...

The good thing is that I am almost done with my main purchases for this hobby (GW and FoW related) and the rest of the stuff can be obtained on e-bay or our local terrible GW store, which is hated by hardcore players and is basically "GW-for-kids shop". Unfiortunately, we do not have any other LGS, apart of modelling stores, which are good if You are into FoW stuff, because You can get railway scenery for terrain and some Tamyia etc paints and brushes, but is of no help if You are into 28mm scale...