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Glad to hear it, Kid.

So belated update.

After many months I finally went through my boxes of identical looking MTO bastions and found...



I have 8 bastions and a sky shield...






Let's see if GW customer service is as good as it used to be

Anyone have any idea if they can replace MTO stuff 3 months later?

 Kid_Kyoto wrote:

Anyone have any idea if they can replace MTO stuff 3 months later?

From what I've seen, getting them to replace anything MTO is a crapshoot.

 Platuan4th wrote:

 Kid_Kyoto wrote:

Anyone have any idea if they can replace MTO stuff 3 months later?

From what I've seen, getting them to replace anything MTO is a crapshoot.

Hell, they STILL haven't shipped mine! Guess who's getting another follow-up email tomorrow...

I've needed something replaced for an MTO once and they replaced it without any issue.
This was still within the MTO timeframe though, so getting a replacement after it's finished might be a whole kettle of fish.

They use terrain for projects and dioramas, so they probably have a bunch stockpiled.

I'm sure somywhere there is somebody with 8 Skyshields, and a Bastion wondering what happened.

M.

 Miguelsan wrote:
I'm sure somywhere there is somebody with 8 Skyshields, and a Bastion wondering what happened.

M.

Have you tried HBMC? Because that’s who you’re describing.

 Jadenim wrote:

 Miguelsan wrote:
I'm sure somywhere there is somebody with 8 Skyshields, and a Bastion wondering what happened.

M.

Have you tried HBMC? Because that’s who you’re describing.

The difference there is HBMC knows exactly what happened

 Kid_Kyoto wrote:

Anyone have any idea if they can replace MTO stuff 3 months later?

Good luck. My MTO was stolen (left on doorstep despite being signed for and I had organised for it to be taken to local collection point) and I could only get a refund. I had a mix of everything though so you may have more luck.

Fingers crossed.

Y'know the GW auto response is really stepping on the line between 'cute' and 'unprofessional'.

Hello Faithful of Sigmar,

Thanks for reaching out to Games Workshop Customer Service for North America.

We are working to respond to your query within 2 business days outside of Holiday hours.

If your query is time sensitive, don't hesitate to call us at 1-800-394-4263, Monday to Friday, 12PM until 5PM CST.

We'll talk to you soon!

For Sigmar!

Automatically Appended Next Post:

Aeneades wrote:

 Kid_Kyoto wrote:

Anyone have any idea if they can replace MTO stuff 3 months later?

Good luck. My MTO was stolen (left on doorstep despite being signed for and I had organised for it to be taken to local collection point) and I could only get a refund. I had a mix of everything though so you may have more luck.

Sorry to hear it.

Well the reply had a bit of mixed messaging.

"Thanks for writing and we'll look into it."

But also

"What's your address so we can send a replacement"

So...? Maybe?

 Jadenim wrote:


Have you tried HBMC?

A little off topic but his last post is from January. Looks like he has abandoned dakka at least temporary.

And it's shipping!

So big air kiss to GW customer service.

Anyone done anything interesting with a skyshield?

Besides a landing pad with no way on or off it?

There was an old White Dwarf where they used a Skyshield to be the second level built-in landing pad on a three layer bastion.

 Shadow Walker wrote:

 Jadenim wrote:


Have you tried HBMC?

A little off topic but his last post is from January. Looks like he has abandoned dakka at least temporary.

I noticed that a little while ago as well. Haven't seen anything from H in any of the communities I cross paths with him, hope everything is ok.

I see HMBC on Facebook from time to time. So he's alive.

Prometheum5 wrote:

 Shadow Walker wrote:

 Jadenim wrote:


Have you tried HBMC?

A little off topic but his last post is from January. Looks like he has abandoned dakka at least temporary.

I noticed that a little while ago as well. Haven't seen anything from H in any of the communities I cross paths with him, hope everything is ok.

I noticed that as well after I posted.

Kid_Kyoto wrote:I see HMBC on Facebook from time to time. So he's alive.

Good to hear, hope he’s doing ok.

 Kid_Kyoto wrote:
And it's shipping!

So big air kiss to GW customer service.

Anyone done anything interesting with a skyshield?

Besides a landing pad with no way on or off it?

TBF it does have four hatches that could be opened to climb down the ladders on the legs. Granted, hope you haven't brought any cargo in the Arvus that needs unloading...

I really like it as a kit but I feel like it needs one of the cranes and an Arvus Lighter or another aircraft to "work".

Well, today was a very pleasant surprise.

I'm cleaning up the kitchen & I see the UPS truck pulling up the drive.
???
I don't have anything that's due to arrive.
Maybe something for my brother's shop needs signed for?
Hmm, 1 very large box....

And then I spot the GW logo on the very large boxs tape.
It IS for me!

Turns out it's my MTO Skyshield/Bastion/Bunker/etc order!

It's only a few months late. And as of June 1st GW maintained they've no record of this order....
But here it finally is & its complete.


Let's hope my Tau Gun Rigs arrive in a more timely fashion.

Allegedly, mine are arriving tomorrow - including the Aegis Defense Lines they've been 'waiting' on for months.

So where GW logistics and manufacturing fail, GW customer service comes through.

Eventually.

At long last, my nightmare is over!