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Just received my email, according to the Ultramarines movie site the emails are being sent out in batches, not as as soon as it's shipped. So those who haven't had the email yet, your DVD might have already been shipped

Got my confirmation email last night, so hopefully it will arrive either today or tomorrow

Mine has shipped, hopefully it will be waiting for me when I get home from work!

I got an email today saying mine has shipped. No idea when it will get here as my part of Scotland was battered senseless by snow. I'd advise that UK buyers check out the Royal Mail website as it says something about types of special delivery being cancelled at the moment due to the build up of post that has not been delivered.

Email recived today. Lets see how good there courer delivery is. *crosses fingers for a parcel tomorrow*

Got my email today as well. No package yet, but I'm hoping!

Valete,

JohnS

Watching mine now!

Received my email earlier this week, but no package yet...should be here upon return from business travel for next weekend.

AJC

Piracy is irrelevant when you consider that the price of the movie isn't so much for what they've produced as encouragement to produce more and with a bigger production value.

Hopefully this thread means I'll find mine in the mail tomorrow or Monday.

oni wrote:

Ennkay wrote:i wonder how GW will react when it is inevitably put on pirate bay

Bitch, moan and raise price to make up for lost revenue.

GW had nothing to do with the film. Except give permission for them to make it. But, like the mob, they will get their pay either way.

OoieGoie wrote:

oni wrote:

Ennkay wrote:i wonder how GW will react when it is inevitably put on pirate bay

Bitch, moan and raise price to make up for lost revenue.

GW had nothing to do with the film. Except give permission for them to make it. But, like the mob, they will get their pay either way.

Curiously enough this is where I can see GW stepping in. They will be far more prepared to handle this, plus I can not see them just leaving IP protection to a third party. They will come down hard and rightly so.

Has anyone else noticed that Create Distribution, the distribution company, doesn't even have a webpage (and the site says 'this page has *just* been registered). Now, I know much of the US have their things already.

But.... I can't shake the feeling that codex created their own distribution company too..... Probably where our £8 shipping went.

Narrows the list of people to blame for the delay though.

Compel wrote:Narrows the list of people to blame for the delay though.

Yup. Codex Pictures or Jervis.

I'm thinking Jervis.

Mine arrived yesterday, just got time to watch it. Didn't disappoint, I enjoyed it.

my 2 cent review:
just finished watching it.....gotta say im glad dan abnett wrote the screen play, that was the best part for me at least. animation was a solid "B" grade at best.

over all....enjoyable!

Got mine today (12/11.) Honestly cant say I enjoyed it. Giving 24 hours to shake "The Phantom Menace" taste out of my mouth.

Has anyone in Australia got theirs yet?

Mine might have arrived on Friday, but I was at work so won't know until I check my mail for a "Hi! We missed you, now come to the post office!" notification.

Just got my email confirmation today (Sunday) that it has shipped. Hopefully I'll have it this week.

Got mine the other day, had a small viewing party last night. Crank up the surround sound to really enjoy it.

No word as yet, to make things worst I'm in University halls so if it arrives after the 18th of Dec I'll have to wait until January until I can get it from our post room and watch it.

My copy arrived Saturday. I'm pleased with the film. The story felt like 40K; full of grimdark. While the animation was not state of art, it was solid and consistent. If they do another film, I'd certainly buy

Regards,

V

Received yesterday, never got the "yours has shipped" email. It was really enjoyable. Great first effort.

Got mine Saturday but my daughter grabbed it out of my hands...." It's your Christmas present Daddy"... I didn't put up much of a fight.
What I didn't tell her was my buddy emailed me that his copy came in too....
"Honey, I'll be back, got to go out for a minute !!!!, I shouldn't be gone more then 70 minutes....
Had to watch it on a little TV with little TV sound but didn't care.... I liked it and can't wait to watch it on our flat screen Christmas day.... at least twice !!!!!

Taking mine to the FLGS tomorrow to hopefully persuade a few others that it is worth getting a copy.

OK, I know I have been very vocal and supportive of Codex Pictures, and I don't want to complain too much as I was very impressed by the movie etc.

However I preordered my copy at the start of October, but didn't receive a single email confirmation regarding my order, or any of the updates that other people had been receiving.

My girlfriend on the other hand placed an order for a copy for her brother and has received regular updates as well as shipping confirmation.

She ordered her copy just over a week ago and received confirmation that it was being shipped today.

My copy arrived today.

I have sent 3 very polite emails to Codex Pictures and Create Distribution asking if they could confirm that my order was being processed and have yet to receive a reply.

When my copy arrived at work today it was packed in a Jiffy Bag, meaning that the nice cardboard sleeve it comes in was damaged, as the packing was nowhere near sufficient for this type of product. And I am now miffed about the £8 postage.

I just am a little surprised by the inconsistency. My girlfriend has received very professional service, although I will wait to see what state her copy arrives in.

However I am not entirely impressed with the level of servive I have recieved.

I do want Codex to succeed, and I loved the movie and I have to admit that the DVD is beautifully presented and I think worth the money, I just think there is massive room for improvement in customer relations.

But at least I got my copy I suppose, just a shame it's not in perfect condition. I will try to get a replacement but if my previous unanswered emails are anything to go by then I don't hold out much hope.

You might have given a slightly incorrect email address which is why you never received one.

StraightSilver wrote:OK, I know I have been very vocal and supportive of Codex Pictures, and I don't want to complain too much as I was very impressed by the movie etc.

However I preordered my copy at the start of October, but didn't receive a single email confirmation regarding my order, or any of the updates that other people had been receiving.

My girlfriend on the other hand placed an order for a copy for her brother and has received regular updates as well as shipping confirmation.

She ordered her copy just over a week ago and received confirmation that it was being shipped today.

My copy arrived today.

I have sent 3 very polite emails to Codex Pictures and Create Distribution asking if they could confirm that my order was being processed and have yet to receive a reply.

When my copy arrived at work today it was packed in a Jiffy Bag, meaning that the nice cardboard sleeve it comes in was damaged, as the packing was nowhere near sufficient for this type of product. And I am now miffed about the £8 postage.

I just am a little surprised by the inconsistency. My girlfriend has received very professional service, although I will wait to see what state her copy arrives in.

However I am not entirely impressed with the level of servive I have recieved.

I do want Codex to succeed, and I loved the movie and I have to admit that the DVD is beautifully presented and I think worth the money, I just think there is massive room for improvement in customer relations.

But at least I got my copy I suppose, just a shame it's not in perfect condition. I will try to get a replacement but if my previous unanswered emails are anything to go by then I don't hold out much hope.

That certainly sucks, I would definitely make sure you try to contact them at least one more time to let them know about the condition your copy arrived in...perhaps they'll be able to do something for you.

As for the lack of contact...it is very strange, but the fact that so many people *did* get updates does probably mean there was an issue with your email address...either the submission of the address got screwed up somehow or maybe even your account was somehow rejecting their emails. For example, I do know some email services reject Dakka's automated emails (like when people forget their password and need a new one emailed to them), and sometimes these rejections don't seem to even go into a spam folder, people (at least tell me) that they never get them.

So long story short, it could be an answer as simple as that, although it certainly doesn't help your damaged product.

I do indeed accept that it is quite possible that I made a mistake inputting my email address into their system whilst placing my order.

However that thought did occurr to me which is why I have sent 3 emails to both Codex Pictures and Create Distribution asking them to confirm that they had recieved my order. However I never got a response to these either, despite giving several alternate email addresses.

It is possible that my email account rejected their reply. I have checked my junk mail etc and there is nothing there.

It's just very odd, I know quite a few people who have ordered their copies and there has been a bit of a split concerning service.

Some have been in the same position as myself, with absolutely no communication at all, whilst others have recieved very good, professional service.

I think I will give Codex the benefit of the doubt on this one, but really do recommend that in future they package their product in a more suitable manner. Something akin to the boxes Amazon or HMV would have been better. Had this just been a standard DVD then it would have been fine, but as the Metal Case and Graphic Novel come in a nice card slipcase a jiffy bag just wasn't suitable. MY card case is badly dented and ripped in places which is a shame as I will now want to exchange it.

Anyway, at least I have my copy. Sorry if I have come across as a bit negative, I do really support this as a product, and appreciate all the effort that Codex have put into this. I think I was just a bit gutted when I opened my copy to find it damaged. I am still excited about watching it again though!!

Still waiting for mine to be delivered, was supposedly dispatched on Thursday. Hoping it arrives by tomorrow as from Wednesday I'm working through to Christmas, and want to enjoy it on a day off!