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sigh....

I called the local Gas co. to get the gas turned on they told me the tech was going to arrive between 8am and Noon, and if no-one was here when he arrived we would have "missed our appointment" and would have to pay a fee for that.
I work nights so I would be home all day and stayed up to deal with the guy.
At noon I called them to find out why the tech had not showed up. I was pleasent and understanding.
At 3pm I called again, this time I wasn't "pleasent".
Gas: I'm sorry, there must have been a gas emergency.
Me: What kind of emergency? I don't hear any sirens, see and flames and there is nothing on the news about some idiot accidently blowing out his pilot light.
Gas: I don't know the nature of the emergency.....
Me: Look, YOU people made this appointment and are going to charge me if I am not here for your tech. You missed the appointment. My next call will be to a lawyer, I am sure I can find one that wants part of a huge settlement.
Gas: Um, lawyer?
Me: Yes I plan on suing your and your company for breach of contract.
Gas: there was no breach....
Me: You made this appointment for youe man to be here by Noon, it is now 3pm, THAT is a breach.....

I spent 10 minutes chewing this poor phone rep out. By 3:30 the tech was here and gone, gas on and working fine.

helgrenze wrote:sigh....

I called the local Gas co. to get the gas turned on they told me the tech was going to arrive between 8am and Noon, and if no-one was here when he arrived we would have "missed our appointment" and would have to pay a fee for that.
I work nights so I would be home all day and stayed up to deal with the guy.
At noon I called them to find out why the tech had not showed up. I was pleasent and understanding.
At 3pm I called again, this time I wasn't "pleasent".
Gas: I'm sorry, there must have been a gas emergency.
Me: What kind of emergency? I don't hear any sirens, see and flames and there is nothing on the news about some idiot accidently blowing out his pilot light.
Gas: I don't know the nature of the emergency.....
Me: Look, YOU people made this appointment and are going to charge me if I am not here for your tech. You missed the appointment. My next call will be to a lawyer, I am sure I can find one that wants part of a huge settlement.
Gas: Um, lawyer?
Me: Yes I plan on suing your and your company for breach of contract.
Gas: there was no breach....
Me: You made this appointment for youe man to be here by Noon, it is now 3pm, THAT is a breach.....

I spent 10 minutes chewing this poor phone rep out. By 3:30 the tech was here and gone, gas on and working fine.

This story did not happen.

So this call is transferred to me today:

me: "Hello sir, I understand you are having some issues with two of your cable boxes constantly rebooting."
cstmr: "Yes. I will was watching TV and my kids are watching TV, everything turned off and the fuse for this side of the house blew out."
me: "Well sir let me ask you, those cable boxes, do they plug into a surge protecting power strip or directly into the wall electric outlet?"
cstmr: "Into a power strip, but I know that is not the problem because this power strip has been working fine for five years."
me: "Okay sir... Do you have anything else plugged into that power strip?"
cstmr: "Oh yeah, that is how I know it is not the power strip."
me: "What else do you have plugged into that power strip?"
cstmr: "Both TVs, both DVRs, two DVD players, and a home theater system. Look, it is not the power strip OKAY! I got the thing for ten bucks at Wal-Mart and it has worked fine like this for five years now!"

Did I miss something? When did Wal-Mart start making magical cheap-o power strips that can ignore the rules of entropy and get better the longer you use it with the most stuff you can possibly plug into it? I've been doing it wrong all these years! I need to go home and make a chain of the cheapest power strips for my refrigerator, window air-conditioning unit, all of my living room appliances, and all three of my computers... TONIGHT!

Had a customer shouting at me as the plaster on his walls fell off today after him spending all yesterday plastering them ....maybe he shouldnt of used plaster of paris ..

also baned one yesterday for being a numpty and saying hes gona punch a member of staff as his credit card was declined ...just makes me think there mite be something in eugenics ...sigh

Ahhh the joys of customer service. Some of these are great but until you work at an IRS call center you have only stepped foot into the first level of hell.

I work for the employment tax depart on their customer service line and I have way too many so ill just go over the few i get at least 3 t o4 times a day.

First is mre of a response i get in my line of questioning

Them " Im calling about a letter i got fomr you on my business"

Me" Ok how is you business set up? Are you Sole proprietor, partnership, or corporation?

Them "Yes..."

First I didnt send you the letter the IRS did. Secondly I didnt ask you a yes or no question i gave you a list pick one or say none.

Second is
them " I got this letter from the dept of revenue for(insert any state here) saying that i owe you all some money I paid it all and im tired of you leechs at the IRS takin all my money"

Me "Im sorry did you say the dept of revenue for(insert any state here)?

Them "Yes i did! Is it that hard to understand you overpaid goverment worker"

Me "No of course not sir. But we here at the IRS dont collect state tax... That would be from your state please call them"

Just because it says revenue doesnt mean its always the IRS but i guess we are just the bad people who ruin everyone

Lastly when people tell me "well my taxes pay your wages so you have to do what i tell you"

I pay taxes too.... also if i dont pay or file timely i could get fired, unlike you who can file for an extension. So in reality i pay my own wages.

My yelp review of a local indoor gardening shop.

One of the worst retail experiences of my life. I went in looking for 2 lamps, 2 bulbs, and an extension cord. After looking high and low for 15 solid minutes I was finally approached by an employee. She asked if I needed help and I said "I am looking for lamps-" (she cut me off at this point). Grabbing a box off the shelf she said "ok this is what you need" and began walking to the register. I asked how much the item was and the girl looked on every side of the box before replying "Oh I don't know, I'll ring you up for it". After being walked quickly over to the register she scanned it and said "cash or credit". I looked at the screen and said "$133 is more than I want to spend, how much are the bulbs". I was told that the cheapest bulb was $77. Oh, she was also unable to tell me the lumens or wattage on any of the bulbs. I asked if they had any cheaper bulbs and she went so far as to tell me "All of our stuff is that price, you should probably shop at Home Depot". Thanks lady, I went a block down to Home Depot and bought everything I needed for $45.

None of the merchandise had a price tag.
None of the employee's had name tags.
Customer service was none existent.
Inventory was horribly lacking.
Most of the show room floor was EMPTY!

I would not shop there again. I would not reccomend this business to anyone. I am puzzled as to how they have managed to stay in business.

At works Clearance Video Game Counter:

9 Year Old: No way am I paying fifteen bucks for a new copy of ODST, thats too cheap....

Slarg232 wrote:At works Clearance Video Game Counter:

9 Year Old: No way am I paying fifteen bucks for a new copy of ODST, thats too cheap....

Yeah! if he was older then that would be fine (back in my day we has $20 dollar games!!!!)

Slarg232 wrote:At works Clearance Video Game Counter:

9 Year Old: No way am I paying fifteen bucks for a new copy of ODST, thats too cheap....

A golden opening to an enterprising sale staff right there!

Wow! These are all really funny and I think that a few of them even compete with my dad's (Psyker_9er).

All I have to say is when I was working as a 911 dispatcher, I got to hear all sorts of dumb crap from people. Most of which made me go how are you even breathing?

i was working a "help desk" awhile back.. had some SGT call up...

SGT: "My computer isn't printing"
Me: (assuming that the computer is on, etc.) "are you running windows?"
SGT: "One of the guys down the row here has his computer by the window, I'll try to print there"

*face palm*

1. Go here: http://www.rinkworks.com/stupid/
2. Facepalm
3. Feel sorry for the human race that we still have these people in the breeding pool.

Gibbsey wrote:

Slarg232 wrote:At works Clearance Video Game Counter:

9 Year Old: No way am I paying fifteen bucks for a new copy of ODST, thats too cheap....

Yeah! if he was older then that would be fine (back in my day we has $20 dollar games!!!!)

When I was in Japan at New Year I dug out one of my old Metagaming games, Warp War, which has the princely sum of $2.95 as its printed on price.

Kilkrazy wrote:

Gibbsey wrote:

Slarg232 wrote:At works Clearance Video Game Counter:

9 Year Old: No way am I paying fifteen bucks for a new copy of ODST, thats too cheap....

Yeah! if he was older then that would be fine (back in my day we has $20 dollar games!!!!)

When I was in Japan at New Year I dug out one of my old Metagaming games, Warp War, which has the princely sum of $2.95 as its printed on price.

Im still amazed by the Orange Box, 3 great games for $20

EDIT: well $30 but you get episodes 1 and 2 aswell

http://store.steampowered.com/sub/469/

Working as a bartender and waiter, I got a bunch, but there is one that stands out the most.

Guy in some sort of buisiness meeting with, what im guessing are 3-4 clients.

Guy: Just put it on my company card
Me: Ok sir
Run the card 3 times, gets declined each time.
Go back to the table
Me: *descretely to the Gentleman* Sir your card was declined, I ran it three times, do you have a different one.
Guy: no it didnt, go do it again.
Me: ok
So i run it twice more
*declined*
*declined*
Me: sir its still being declined, do you have another card
Guy: The card is fine, it must be your machine, try something else...

So by now im like wtf...

So I call the customer service number and tell her whats going on. oh guess what, the card has been canceled for some reason

So i go back to the guy.
Me *so his clients can hear*: Sir I called the credit card company, your card has been canceled for some reason. Do you have another way to pay or should I split the check.

For some reason, people get in serious denial and apparently think you are lieing to them when you tell them their credit card was declined....