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How many finecast products have you returned due to a defect?
None.
Only a couple
A fair few
Almost all of them
All of them

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Made in nz
Stealthy Space Wolves Scout



Auckland, New Zealand

I've had one finecast model, a Techmarine, and GW sent me a replacement axe because a bubble destroyed part of the detail.

GW do have good customer service, but in 15 years the only problem I've had with metal was the original Emperor's Champion that looked like the mould split shifted a little during casting.


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I find passive aggressive messages in people's signatures quite amusing. 
   
Made in us
Blood Angel Terminator with Lightning Claws



Sioux Falls, SD

I have gotten about 10 - 15 finecast models so far they have all been in great shape.

Blood for the bloo... wait no, I meant for Sanguinius!  
   
Made in us
Legendary Master of the Chapter






Bought one
disappointed but kept the item.

will basically never buy finecast again.

 Unit1126PLL wrote:
 Scott-S6 wrote:
And yet another thread is hijacked for Unit to ask for the same advice, receive the same answers and make the same excuses.

Oh my god I'm becoming martel.
Send help!

 
   
Made in gb
Torture Victim in the Bowels of the Rock





Looks like im in the have been really lucky category as well. Havent had a single problem with finecast so far. Bought maybe 6 models in it r, all SM HQs, 2 chaplains, sammael and a 3 librarians w/ various weapons and haven't had a single real issue yet, sure had to heat & straighten a few bent weapons but thats it so far.
   
Made in gb
Dakka Veteran





I've had one model in Finecast, a librarian I gave up sending it back after the 4th one...

First 3 were air bubbles the last the axe snapped putting into a kr multicase and that's were I gave up, what angered me the most is when I took the second back to GW they then tried to sell me liquid green stuff to fix it!

I won't touch it now and will rather kitbash to acheive what I want.

I also beleave a lot of it will come down to what people accept and are prepaired to repair, for me £8 - £11 a single model it has to be perfect, more so now the normal plastic is so good. My other issue is that it was sold to us as being cheaper than metal and the prices went up, If the prices went up because they are more detailed and better then I would of accepted the increase.
   
Made in gb
[DCM]
Moustache-twirling Princeps





Gone-to-ground in the craters of Coventry

I voted for 0 returned.
But, of the 7 single-model and a 2x 5-pack sets I have, 5 of the bosses have had issues.
Just niggles, and I filled in a few of them, but I didn't catch them all. All of the 5 with bubbles still have some. I just gave up filling them and got on with painting them.

6000 pts - Harlies: 1000 pts - 4000 pts - 1000 pts - 1000 pts DS:70+S+G++MB+IPw40k86/f+D++A++/cWD64R+T(T)DM+
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"We don't stop playing because we grow old; we grow old because we stop playing." - George Bernard Shaw (probably)
Clubs around Coventry, UK https://discord.gg/6Gk7Xyh5Bf 
   
Made in gb
Masculine Male Wych





Norwich, England

I bought some incubi from GW store and they opened the pack for me to check if they were ok, there were two models that had defects, so they opened up another pack and swapped the models for me. (swords have since become very bendy, but they look ok)
I also got imotek and he was mostly fine, a small piece of his cloak had broken off, but it actually looked quite good like that.
I've bought two haemonculi, they were both fine (although I think the tip of one of fingers had broken off)
I've also got a box of harliquins and a farseer and warlock box and they were fine.

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Made in fi
Boosting Black Templar Biker





Only just noticed a few annoying flaws in my Jump Chaplain. Bah! While Finecast can be nice IF it is flawless, they really ought to hurry up and go all plastic.

Armies:
Primary: Black Templars Crimson Fists Orks
Allied: Sisters of Battle Imperial Guard 
   
Made in gb
Ian Pickstock




Nottingham

I'm glad it's turned into a nice smooth curve

Naaa na na na-na-na-naaa.

Na-na-na-naaaaa.

Hey Jude. 
   
Made in us
Captain of the Forlorn Hope





Chicago, IL

 BryllCream wrote:
I'm glad it's turned into a nice smooth curve

Well the poll options are inherently flawed.

The results will be skewed towards those that have only purchased one finecast model and did not return it, as there is only one poll option for that situation.

Where those that have bought several finecast have a few options to select from.

"Did you notice a sign out in front of my chapel that said "Land Raider Storage"?" -High Chaplain Astorath the Grim Redeemer of the Lost.

I sold my soul to the devil and now the bastard is demanding a refund!

We do not have an attorney-client relationship. I am not your lawyer. The statements I make do not constitute legal advice. Any statements made by me are based upon the limited facts you have presented, and under the premise that you will consult with a local attorney. This is not an attempt to solicit business. This disclaimer is in addition to any disclaimers that this website has made.
 
   
Made in gb
Ian Pickstock




Nottingham

 DeathReaper wrote:
 BryllCream wrote:
I'm glad it's turned into a nice smooth curve

Well the poll options are inherently flawed.

The results will be skewed towards those that have only purchased one finecast model and did not return it, as there is only one poll option for that situation.

Where those that have bought several finecast have a few options to select from.

Whereas if I purched one and returned it, it'd skew towards "all of them". The fact that it *is* such a neat bell curve is pretty indicative that the question is *not* flawed actually.

Naaa na na na-na-na-naaa.

Na-na-na-naaaaa.

Hey Jude. 
   
Made in us
The Hive Mind





My Hive Guards (3) have had one small fixable issue (leg was bubbly but trivial for even me to fix) and a missing toe (which I just dealt with). I could've returned it but didn't open the blister until 3 months after I bought it and lost the receipt.

I have 1 metal TFC with no issues (and wasn't that bad to put together despite the horror stories) and have 2 Finecast ones on the way... We'll see.

My beautiful wife wrote:Trucks = Carnifex snack, Tanks = meals.
 
   
Made in gb
Angered Reaver Arena Champion




Connah's Quay, North Wales

I wish i sent mine back, but i didn't and now i have a few incubi with bent/broken swords (they look a lot less intimidating...), Eldrad with a bet staff and an archon who had a bubbly hand and wonkey sword. Although i did convert my archon with other stuff.

My Halequins weren't bad, but they weren't great. at any rate, i dont like finecast, and if i had the choice i'd buy a non finecast then a finecast model.

 
   
Made in us
Captain of the Forlorn Hope





Chicago, IL

 BryllCream wrote:
 DeathReaper wrote:
 BryllCream wrote:
I'm glad it's turned into a nice smooth curve

Well the poll options are inherently flawed.

The results will be skewed towards those that have only purchased one finecast model and did not return it, as there is only one poll option for that situation.

Where those that have bought several finecast have a few options to select from.

Whereas if I purched one and returned it, it'd skew towards "all of them". The fact that it *is* such a neat bell curve is pretty indicative that the question is *not* flawed actually.

The Poll is flawed and skewed.

Purchasing one and not returning it does not mean there was nothing wrong with it.

This message was edited 1 time. Last update was at 2013/03/24 20:22:17


"Did you notice a sign out in front of my chapel that said "Land Raider Storage"?" -High Chaplain Astorath the Grim Redeemer of the Lost.

I sold my soul to the devil and now the bastard is demanding a refund!

We do not have an attorney-client relationship. I am not your lawyer. The statements I make do not constitute legal advice. Any statements made by me are based upon the limited facts you have presented, and under the premise that you will consult with a local attorney. This is not an attempt to solicit business. This disclaimer is in addition to any disclaimers that this website has made.
 
   
Made in us
Lurking Gaunt



Its bigger than a breadbox

I bought 2 hive guards and a zoanthrope. 1 guard had a bit of flash. No problems until I bought a iron priest. He had a couple holes in him and his hammer was bent. Fixed the hammer pretty easily (Hot water does wonders!). So no complaints.


My armies: Tyranid, Nurgle/Dark Eldar and (hopefully) a squig one. 
   
Made in gb
Ian Pickstock




Nottingham

 DeathReaper wrote:
 BryllCream wrote:
 DeathReaper wrote:
 BryllCream wrote:
I'm glad it's turned into a nice smooth curve

Well the poll options are inherently flawed.

The results will be skewed towards those that have only purchased one finecast model and did not return it, as there is only one poll option for that situation.

Where those that have bought several finecast have a few options to select from.

Whereas if I purched one and returned it, it'd skew towards "all of them". The fact that it *is* such a neat bell curve is pretty indicative that the question is *not* flawed actually.

The Poll is flawed and skewed.

Purchasing one and not returning it does n2ot mean there was nothing wrong with it.

If you want to know how many people had "flaws" in their models, go ahead and make your own poll. I deliberately phrased the question to mean that the product was so flawed that it was nessesary to return it.

Naaa na na na-na-na-naaa.

Na-na-na-naaaaa.

Hey Jude. 
   
Made in us
Captain of the Forlorn Hope





Chicago, IL

and even some people that get models that "was so flawed that it was nessesary to return it."

Still did not return the models.

Plus return vs not return, at least in the skewed poll, is really close. 52-48%

This message was edited 1 time. Last update was at 2013/03/24 20:35:49


"Did you notice a sign out in front of my chapel that said "Land Raider Storage"?" -High Chaplain Astorath the Grim Redeemer of the Lost.

I sold my soul to the devil and now the bastard is demanding a refund!

We do not have an attorney-client relationship. I am not your lawyer. The statements I make do not constitute legal advice. Any statements made by me are based upon the limited facts you have presented, and under the premise that you will consult with a local attorney. This is not an attempt to solicit business. This disclaimer is in addition to any disclaimers that this website has made.
 
   
Made in gb
Ambitious Space Wolves Initiate



Scotland

Only bought one blister, a sslyth because I couldn't think of a good enough conversion. It was bubbled but only on the parts you didn't see when assembled on the table so i kept it. I did drop it once and it was completely fine so I suppose that's something to be said for them.

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Made in us
Homicidal Veteran Blood Angel Assault Marine



north of nowhere

Gotten a few finecasts (Techie with servitors, termie libby and a Jump pack chappy)and a few Resin odds and ends from FW, only had issues with the libby. the arm molded into the figure had snapped off and he was missing his combi-plasmagun. Returned it and the second looked pretty awesome. Other than that just some mold lines nothing serious.

 Azreal13 wrote:
Not that it matters because given the amount of interbreeding that went on with that lot I'm pretty sure the Queen is her own Uncle.

BA 6000; 1250
Really this thread just failed on about 3 levels, you should all feel bad and do better.-motyak 
   
Made in us
Incubus





New York City

Every finecast commission I've done, I had to spend more time correcting the cast or reorder parts. Personally I don't buy anything finecast. The only redeeming quality about it is that larger models, Like OK Gorgers are lighter and easier to handle.

   
Made in gb
Ian Pickstock




Nottingham

 DeathReaper wrote:

Plus return vs not return, at least in the skewed poll, is really close. 52-48%

Pretty sure it safely debunks the notion of "finecrap". Not that I like finecast since it's expensive and breaks laughably easy for something that should be designed to be used and handled in a tabletop game. But I've never had any problem with the actual quality.

This message was edited 1 time. Last update was at 2013/03/25 04:27:39


Naaa na na na-na-na-naaa.

Na-na-na-naaaaa.

Hey Jude. 
   
Made in us
Bounding Assault Marine




United States

I've gotten a few with warped swords and bubbles.
I didn't return them though... should have.

I miss the days when if you had a warped sword you could just bend it back a bit and it would stay because it was metal. (or pewter, whatever)

This message was edited 2 times. Last update was at 2013/03/25 05:25:19


2000+

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Made in us
Captain of the Forlorn Hope





Chicago, IL

 BryllCream wrote:
 DeathReaper wrote:

Plus return vs not return, at least in the skewed poll, is really close. 52-48%

Pretty sure it safely debunks the notion of "finecrap". Not that I like finecast since it's expensive and breaks laughably easy for something that should be designed to be used and handled in a tabletop game. But I've never had any problem with the actual quality.

Really?
48% of the people in the poll (If the poll is accurate) have had issues and returned the product.

That is just under half of the people that voted had issues.

If businesses ran like that they would be out of business. (Or have a base price of their products high enough to offset all of the replacement products they will have to give out to make those customers happy).

Failcrap indeed.

This message was edited 1 time. Last update was at 2013/03/25 05:28:30


"Did you notice a sign out in front of my chapel that said "Land Raider Storage"?" -High Chaplain Astorath the Grim Redeemer of the Lost.

I sold my soul to the devil and now the bastard is demanding a refund!

We do not have an attorney-client relationship. I am not your lawyer. The statements I make do not constitute legal advice. Any statements made by me are based upon the limited facts you have presented, and under the premise that you will consult with a local attorney. This is not an attempt to solicit business. This disclaimer is in addition to any disclaimers that this website has made.
 
   
Made in gb
Regular Dakkanaut





Awful. I've had three belials and three asmodais. I won't be buying anymore failcast.

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Made in gb
Huge Hierodule






Nottingham (yay!)

I've spent most of a year not buying a Dark Apostle because I've yet to see one with an acceptable cast quality. I've spent most of a year not bothering with the long task of fixing a Warpsmith with a wonky drill, crooked axe and numerous bubbles. I've basically not even bothered considering various nice-to-haves.

   
Made in nz
Regular Dakkanaut






None. i gave them to a new guy who doesn't know the score on Failcast
   
Made in us
Blood-Raging Khorne Berserker





Los Angeles

 BryllCream wrote:
I find it...odd that 50% of people have had no problems at all with finecast, but 10% of people have had a problem with every single pack.

I mean, it's unusual for so many people to be that unlucky isn't it? Surely if Finecast were as flawed as it is for them, it would be as flawed for everyone else? So why do so many people have so few problems with it?


I think you know exactly what the answer to this question is...

Avoiding Dakka until they get serious about dealing with their troll problem 
   
Made in de
Longtime Dakkanaut




 Xenocidal Maniac wrote:
 BryllCream wrote:
I find it...odd that 50% of people have had no problems at all with finecast, but 10% of people have had a problem with every single pack.

I mean, it's unusual for so many people to be that unlucky isn't it? Surely if Finecast were as flawed as it is for them, it would be as flawed for everyone else? So why do so many people have so few problems with it?


I think you know exactly what the answer to this question is...


They accept inferior quality? If i buy something expensive like Finecast then i fully expect no less than near perfection. A few small bubbles or a bent sword? Perhaps but anything worse and the miniature goes back to GW. So far i had the dubious pleasure of ordering a Dark Apostle and a Farseer. Both were of such a bad quality that any attempt to paint them well would have been wasted, so i sent them back.
I won't be buying anymore Finecast until i can be certain that it meets my expectations.
   
Made in us
Blood-Raging Khorne Berserker





Los Angeles

KingDeath wrote:
 Xenocidal Maniac wrote:
 BryllCream wrote:
I find it...odd that 50% of people have had no problems at all with finecast, but 10% of people have had a problem with every single pack.

I mean, it's unusual for so many people to be that unlucky isn't it? Surely if Finecast were as flawed as it is for them, it would be as flawed for everyone else? So why do so many people have so few problems with it?


I think you know exactly what the answer to this question is...


They accept inferior quality?


Since you're asking me to clarify -

It's that 10% of the internet (now actually 7% according to the poll) pisses and moans incessantly and makes it seem like a bigger problem than it really is. Vocal minority, and all that.

72% of respondents to this poll don't seem to have the problems that you 7% do. Ergo, problem is with you.

Avoiding Dakka until they get serious about dealing with their troll problem 
   
Made in de
Longtime Dakkanaut




 Xenocidal Maniac wrote:
KingDeath wrote:
 Xenocidal Maniac wrote:
 BryllCream wrote:
I find it...odd that 50% of people have had no problems at all with finecast, but 10% of people have had a problem with every single pack.

I mean, it's unusual for so many people to be that unlucky isn't it? Surely if Finecast were as flawed as it is for them, it would be as flawed for everyone else? So why do so many people have so few problems with it?


I think you know exactly what the answer to this question is...


They accept inferior quality?


Since you're asking me to clarify -

It's that 10% of the internet (now actually 7% according to the poll) pisses and moans incessantly and makes it seem like a bigger problem than it really is. Vocal minority, and all that.

72% of respondents to this poll don't seem to have the problems that you 7% do. Ergo, problem is with you.


You are aware that your logic is flawed because the so called 7% ( actualy 29% seem to have regular problems with their Finecast products ) you mentioned are in no way able to influence the quality of the Finecast products they bought? So either 29% of the Finecast buyers are exceptionaly unlucky or 71% simply have less rigid quality standards.
   
 
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