Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you: No adverts like this in the forums anymore. Times and dates in your local timezone. Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance. Email notifications for threads you want to watch closely. Being a part of the oldest wargaming community on the net. If you are already a member then feel free to login now.

Ok great! Thanks!

I'm disappointed at the lack of Paypal in the registration process. I was going to use my Paypal credit to register and get my six months to pay it off. A couple hundred dollar expense right before the holidays is a bitter pill to swallow.

Do you have to already have a badge for the general event in order to register for the team tournament ?

So are folks queued up for this . I was the designated member of our team to get team tourney tickets a few years ago, and didn't log on for an hour after the registration launch and ended up wait-listed (thankfully, we got in!).

Heads up you guys have a copy paste error in your painting rubric for the championship:

"Advanced Skills : ONLY judge this section if 20 points were awarded on Initial Overall Impression (Circle the one that applies)"

However the Overall Impressions was reduced to 15 points max this year

Not gonna lie, 8pm is perfect as that's when the kids are down and asleep

Almost that time !

So fething mad. Worst registering experience ever.

That aside, how the feth do i add something, now? It keeps making me go through "add another".

Yeah, mine crashed, and by the second trip, one event had already sold out.

All signed up for Warmachine and Dropzone!

@hulksmash - That might be the reason it is 8 pm.. Event organizers have kids as well ; ).


@Kronk - Evidently word spread about the Horus Heresy events, as we had roughly 3x the amount of people than slots for those events. The cart is smooth for handling available tickets, and traffic load. The conflict resolution when you have a way greater demand than supply clearly chokes and a conversation we will have to have with the vendor.

From this side of the fence still way better than our previous system. Once we get through the first 24 hours we will take a look at what is feasible so anyone interested get on the waitlist for anything sold out so we have an accurate picture of the demand.

muwhe wrote:


@Kronk - Evidently word spread about the Horus Heresy events, as we had roughly 3x the amount of people than slots for those events.

I was one of those people spreading the Word of Horus Heresy.

muwhe wrote:

The cart is smooth for handling available tickets,

I disagree 100%


I had the following experience trying to register for events for AdeptiCon 2016. I understand that the Horus Heresy events are getting to be very popular, and I accepted that I might not get into them. However, I had 3 events in my cart and had them ripped out one by one at check out. THAT is the biggest problem with your system. DO NOT allow more people to have an event in their cart than their are slots available to go from step two to step three. Allow me at checkout to adjust my cart so that I still get to keep my events.

Attempt 1:
At 8 PM, I registered for the VIG badge and checked the Horus Heresy "quick link" or whatever you call it, that added all 4 events that I wanted to my cart. I really liked that "quick link" or whatever.
I then proceeded to check out.
I entered my name, my credit card number, and my address.
I proceeded to the next step, and on that page, I got a message that 1 of the 4 events was over booked.
It did not let me proceed from there. It did not give me the option to drop the one event and get on the waitlist.

Attempt 1 shopping cart (what could have been, MK1):
1 VIG gamer weekend pass
3x Horus Heresy Events
1x waitlist

Attempt 2:
I had to go all the way back to step 2.
Picked up the 3 events individually.
Select "Add to waitlist" on the remaining event.
Proceeded to the end.
I re-entered my name, my credit card number, and my address.
I proceeded to the next step, and on that page, I got a message that 1 of the 3 events was over booked, and the VIG gamer badge was no longer available.
It did not let me proceed from there.
It did not give me the option to drop the one event and get on the waitlist.
It did not give me the option to swap out the VIG badge for a regular weekend badge.

Attempt 2 shopping cart (what could have been, MK2):
2x Horus Heresy Events
No badge
2x waitlist

Attempt 3:
I had to go all the way back to step 1.
Added a regular weekend badge.
Picked up the 2 events individually.
Select "Add to waitlist" on the remaining events.
Proceeded to the end.
I re-entered my name, my credit card number, and my address.
I proceeded to the next step, and on that page, I got a message that all events were over booked.
It did not let me proceed from there.
It did not give me the option to drop the events.

Attempt 3 shopping cart (What could have been, MK3):
1 Weekend pass.
4x Waitlist for HH events.

Attempt 4:
I had to go all the way back to step 2.
Select "Add to waitlist" on all 4 events.
Proceeded to the end.
I re-entered my name, my credit card number, and my address.

Finally get:
1 Weekend pass.
4x Waitlist for HH events.

For next year:
1. Do not allow more people to select "VIG" pass than there are available to proceed from step 1 to step 2.
2. Do not allow more people to select an event than there are spaces available to proceed from step 2 to step 3.
3. If you still insist on this horrible system, then at check out, allow people to switch an event to "Waitlist" rather than go back through all of the steps again.

I had a great time at the last 2 AdeptiCons. I have praised you here on DakkaDakka and elsewhere, especially on the Horus Heresy events. I have tried talking more of my gaming group to give Adepticon a try. As of now, I am out $50 for the weekend pass, and ~$350 for my share of the hotel room, and I might not get to play in any events. This whole experience left a sour taste in my mouth for you convention. If I did not have a good friend of mine already coming up for the event, I would have stopped after the second try and passed on AdeptiCon 2016. Please fix these issues.

I didn't apply until this morning, but I still got most of what I wanted. Then again, I'm not doing the 40k stuff.

Eek, kronk. I'm sure that is useful feedback and they'll get it tweaked for next year! Hopefully you get in for each of those events, sounds like you will be early enough on the waitlist to do so... or maybe they'll even expand those events based on their popularity - 30K is so hot right now!

Kronk,

I am not discounting that people signing up for the HH events had issues with the webcart.

But we processed over 1300 carts in the first two hours of registration, 500 in the first 2 minutes! The overwhelming majority without any conflict resolution issues. People did not have the lag, the 40 minute wait or SQL database time out issues associated with the older system. I know it was rough for those attempting to sign up for the HH events. But, if you were not one of the 75 people attempting to get into the 24 HH event slots, at the tail end of VIG availability, or a couple of very popular seminars you experienced no issues.

There is definitely work to do with the vendor related to how the system handles conflict resolution, and workflow. Pulling tickets at selection instead of at process, has it's own considerations and issues. It may involve some restructure of how we approach some aspects of the show. As always, we when encounter things that work less than ideal for even a portion of our attendees we look at our options.


-Hank

I think the simplest suggestion is probably the automatic conversion of an overbooked event to a waitlist selection (along with reducing the shopping cart total by that amount). Seems like that would resolve all of the issues with the HH events (with the VIG badge being a bit of a separate issue).

I registered on my phone and didn't have any issues. got right in for 40k team and got my full swag bag. I did make sure to watch the reg video first so I knew exactly what I was doing and zipped right through. Now I just made sure to get into the team tourney not sure about Thursday or Friday events but I'll pick something up. I guess it's time to start planning and painting

Yeah, that's become my strategy, too - register just for the key event you're worried about selling out first, then add the other events after you've checked out for that.

 RiTides wrote:
Yeah, that's become my strategy, too - register just for the key event you're worried about selling out first, then add the other events after you've checked out for that.

I was also registering a team for 3(2committed) others.

Can you add more events after finishing registration?

I believe you can go back and register for more events at any time! I did so last year - this year haven't registered for events as I'm not sure I'll have time since I'm going as a vendor again (and found last year I had to skip the events I did register for - but may find time to fit in some evening ones!).

You can go back and add on events all you want. you just have to pay for them before your spot is locked. keep your registration code for that purpose

Requizen,

Yes you can!

Using the Already Registered link at the bottom of cart.adepticon.org. Login with your email address and confirmation number and it will then walk you through reg again.
It will show you everything you have already signed up/paid for, so only remove stuff if you want to drop it. The advantage of this system is that it allows the webcart to be attendee managed.


Automatically Appended Next Post:
Ritides -

I think the simplest suggestion is probably the automatic conversion of an overbooked event to a waitlist selection (along with reducing the shopping cart total by that amount). Seems like that would resolve all of the issues with the HH events (with the VIG badge being a bit of a separate issue).

Which is something we will look into as an option, given the changes to the waitlist process we requested for this year it might be possible. It sounds simple, but if you have ever had a discussion with an attendee day of at registration with armies in hand, 15 minutes before round 1, over whether or not they signed up for an event, when the web cart has no record of it. Or over things that are clearly spelled out in policy documents, but never read. The sound of automated wait listing events if doable, should be considered carefully. I’m not sure how many people review or confirm the emailed event webcart data. Actually, I am fairly certain a large number of don’t. So while that process might smooth out registration, it will create some potential larger issues onsite.

Every cart solution has advantages and disadvantages. We are still kicking the tires on this one.

-Hank

I think the problem was no ability to simply quickly delete events during check out, coupled with a rush on the 30k events.

muwhe wrote:
Ritides -

I think the simplest suggestion is probably the automatic conversion of an overbooked event to a waitlist selection (along with reducing the shopping cart total by that amount). Seems like that would resolve all of the issues with the HH events (with the VIG badge being a bit of a separate issue).

Which is something we will look into as an option, given the changes to the waitlist process we requested for this year it might be possible. It sounds simple, but if you have ever had a discussion with an attendee day of at registration with armies in hand, 15 minutes before round 1, over whether or not they signed up for an event, when the web cart has no record of it. Or over things that are clearly spelled out in policy documents, but never read. The sound of automated wait listing events if doable, should be considered carefully. I’m not sure how many people review or confirm the emailed event webcart data. Actually, I am fairly certain a large number of don’t. So while that process might smooth out registration, it will create some potential larger issues onsite.

Every cart solution has advantages and disadvantages. We are still kicking the tires on this one.

-Hank

Ah, great point! I didn't think about the idea of people not reading carefully (or even checking the amount they were charged) and assuming they had paid and gotten into the event when they hadn't...

In that case, Polonius' suggestion might be better - just a way to quickly delete the event (unless there was a really clear "WAITLIST" popup or the like, as I know in my case personally I would still want to sign up for the waitlist of the event I didn't get into). There's a whole year till this comes up again, anyway

The new cart is really awesome !!!

 RiTides wrote:
Eek, kronk. I'm sure that is useful feedback and they'll get it tweaked for next year! Hopefully you get in for each of those events,

Thank you. We'll see how it goes.

Welp, it looks like I'll be attending all of the events, now.

Thanks, gents!

I am kind of surprised that there is no Maelstrom Edge demos or Events

Yeah, I had asked about that too but I think since they are mostly UK-based they unfortunately couldn't make it (at least in an official capacity) to AdeptiCon this cycle. I think Jon Regul will be there, though, so we can pick his brain about the MEdge ruleset at least!