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Made in hk
Shas'la with Pulse Carbine





Hong Kong

So i'm making my drone from my xv8 battlesuit box and just when i'm about to put on the antenna i notice its not there. I'm thinking i must have dropped it or something but i can't find it so i give up the hunt and just move on. So later on i'm about to make another suit and when i open up the box i notice theres no antenna on one of the drone sprues. Whats up with that gw?






 
   
Made in gb
Mad Gyrocopter Pilot




Scotland

If you contact them they are pretty good at sending replacements. Have had to do this myself with malformed sentinel legs and some forgeworld items.
   
Made in us
Pyromaniac Hellhound Pilot






Maryland, USA

Do they make you send in pictures? I know some one who got a box of an XV8 and it is missing a sprue.

M.

Codex: Soyuzki - A fluffy guidebook to my Astra Militarum subfaction. Now version 0.6!
Another way would be to simply slide the landraider sideways like a big slowed hovercraft full of eels. -pismakron
Sometimes a little murder is necessary in this hobby. -necrontyrOG

Out-of-the-loop from November 2010 - November 2017 so please excuse my ignorance!
 
   
Made in au
Norn Queen






Heh, I bought an assault marine squad once. Didn't realize until after I'd built and painted it, and my friend brought his around, that the box had tactical torsos and legs. The box was basically an old combat squad box, with a CCW arm sprue and jump packs.

Pity I'd built and painted it before I even realized.
   
Made in gb
Mad Gyrocopter Pilot




Scotland

Infantryman wrote:Do they make you send in pictures? I know some one who got a box of an XV8 and it is missing a sprue.

M.


They can. But generally the sooner you contact them from when you received it you'll get a better chance of it being replaced.

This message was edited 1 time. Last update was at 2010/10/11 10:20:27


 
   
Made in bn
Snivelling Workbot




This message was edited 1 time. Last update was at 2010/10/16 05:06:29


 
   
Made in us
Wicked Ghast





The vast blue ocean

Everything I've heard about this is that they are very helpful and actually care about your problem. You dont get to be the caddilac of miniatures for nothing.

2700 painted
Cryx: 100 pts painted
1500 painted
 
   
Made in us
Pyromaniac Hellhound Pilot






Maryland, USA

I'm assuming you have to send the old one in?

M.

Codex: Soyuzki - A fluffy guidebook to my Astra Militarum subfaction. Now version 0.6!
Another way would be to simply slide the landraider sideways like a big slowed hovercraft full of eels. -pismakron
Sometimes a little murder is necessary in this hobby. -necrontyrOG

Out-of-the-loop from November 2010 - November 2017 so please excuse my ignorance!
 
   
Made in ca
Maddening Mutant Boss of Chaos





Montreal, Quebec

Usually not.

 
   
Made in us
Pyromaniac Hellhound Pilot






Maryland, USA

I'll let him know; which email should it be sent to?

M.

Codex: Soyuzki - A fluffy guidebook to my Astra Militarum subfaction. Now version 0.6!
Another way would be to simply slide the landraider sideways like a big slowed hovercraft full of eels. -pismakron
Sometimes a little murder is necessary in this hobby. -necrontyrOG

Out-of-the-loop from November 2010 - November 2017 so please excuse my ignorance!
 
   
Made in us
Boosting Black Templar Biker




California

Just to clarify, your not trying to put two antena on each drone are you? Also I'd just use the left over antena from sheild drones rather than waiting for a replacement to come in the post.
   
Made in hk
Shas'la with Pulse Carbine





Hong Kong

Oh i wasn't asking what to do about it i was just wondering if anyone else had missing pieces from gw. No i'm not putting two antenna on one drone. I might preemptively videotape a box opening next time though. Just for fun.






 
   
Made in us
Last Remaining Whole C'Tan






Pleasant Valley, Iowa

I haven't had missing pieces, but I have had malformed/miscast pieces twice, and in both cases the kit was very, very promptly replaced. Their customer service is better then maybe any other company I deal with regularly: As it should be, for how overpriced their army mans are.

Just call them, they'll ask for some numbers off the box and then ship a replacement.

This message was edited 1 time. Last update was at 2010/10/14 07:36:27


 lord_blackfang wrote:
Respect to the guy who subscribed just to post a massive ASCII dong in the chat and immediately get banned.

 Flinty wrote:
The benefit of slate is that its.actually a.rock with rock like properties. The downside is that it's a rock
 
   
Made in us
Pyro Pilot of a Triach Stalker




New Jersey

I swear my necron lord's gauss muzzle phased out, but I CBF to call for a new one. Also, I almost bought a pariah that was missing half a warscythe.

"Order. Unity. Obedience. We taught the galaxy these things, and we shall do so again."
"They are not your worst nightmare; they are your every nightmare."
"Let the galaxy burn!"

 
   
Made in us
Grisly Ghost Ark Driver






Had I known this I wouldn't have a Tomb Spyder with just two sets of legs =/
   
 
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