Finecast - An actual flaw count.

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**Alkasyn**

Howard A Treesong wrote:Legally I think you are supposed to return an item to the shop you bought it from and they have to refund or replace. They then take it up with their supplier.

Shops like GW that replace stock bought from other stores are doing it because they are being nice, they aren't legally obliged. When an item is defective you return it to the shop where you bought it, where you have a receipt. I'm not sure what is in it for GW to change their policy.

The only think I can think of, and this is TOTAL speculation, is that there is so many mis-finecasts out there that it's causing problems. This is why they now ask for the damaged item back instead of telling you to keep it like has been normal practice for years. Because otherwise people are being furnished with multiple replacements and all are crap, they are dumped onto eBay and second hand where they are picked up cheap and people are walking into GW stores hoping to get a perfect replacement.

That would account for why GW now don't accept items unless you bought them from *their* store, which presumably means you have to have a receipt, and they want the damaged items back.

Makes sense, otherwise people could basically hand each other the miscast and get models for free. Sounds like a perfecct scam...

**12thRonin**

You mean like people in theory could have done for years?

**Aduro**

Finally got my replacement Wracks for the ones I referenced earlier in the thread. The first Wracks I got were garbage quality. Worst that I can ever remember having gotten. The replacements they sent me are nearly pristine. They've not made it to my work table yet to clean the flash off, but just looking at them on the sprues they are so far above the first ones. Theyve got some small details that I didn't even realize was missing on the first o es. No one is missing their face, no pieces of the mold suck in eye sockets, and no random pieces of plastic bisecting models front from back. If all their kits come out like this then they're fine advertising them as superior quality, as even if they're not the best they're close enough for it to count as mere advertising hyperbol that everyone does.

**remilia_scarlet**

I bought an emperor's champion finecast, and the sprue was a complete flash, and when I punched the pieces out, it left a hole in the shape of the pieces.

**Kanluwen**

Got my Dark Emissary today. No flaws that I can see right now, just a fairly big chunk of gate where the head is molded separately.

**Dual Face**

I have not bought finecast models but doesn't GW at least check the models before they get put into blister packs?

**whigwam**

Recently picked up my first two Finecast minis, Skulltaker and Nurgle DP, and both look great. Nothing to complain about.

**jcichon**

I have purchased a few which were pretty good but I then bought an Orc boss which was cast horribly. I called GW to vent my utter disappointment and they said we want you to be happy and are sending out another one gratis and I can keep the crappy one. Needless to say I was suprised as I have had issues with Andrea Miniatures and they make you jump through hoops to get even a replacement part. I wont go into all the issues people have with GW but their customer service in my dealings with them have been top notch and great customer service is paramount to any company or organization. I'll buy more finecast from GW and I wont buy anything from Andrea

**doctorahhnold**

I've purchased a commander dante, a chaplain with a jump pack, and an inquisitor coteaz in finecast and all 3 of them were virtually flawless.

**Spiku**

When I went to my local GW, considered a flagship in Oxford Street, London UK, I had a look through all the Finecast because I had never seen them before. Every mini but one on the floor had at least one air pockets, and roughness on flat pieces (very noticable on blood angel character wings). Quite a few had depressions along weapons. I suspect this could be a result of them likely receiving batches earlier in the run.

The one that didn't was a chaos champ, but I could only see one side~

**notprop**

It seems quite a few are now reporting satisfactory/flawless castings, hopefully this should be the end of the quality issues paople have experienced.

**Sidstyler**

jcichon wrote:I have purchased a few which were pretty good but I then bought an Orc boss which was cast horribly. I called GW to vent my utter disappointment and they said we want you to be happy and are sending out another one gratis and I can keep the crappy one. Needless to say I was suprised as I have had issues with Andrea Miniatures and they make you jump through hoops to get even a replacement part. I wont go into all the issues people have with GW but their customer service in my dealings with them have been top notch and great customer service is paramount to any company or organization. I'll buy more finecast from GW and I wont buy anything from Andrea

That's probably one of the only reasons GW has been around this long. They do the one thing right that every other company seems to fail miserably on.

**haendas**

I have only bought 2 finecast, both of them very recently. Big Mek KFF and Ghazghkull. They have no problems and I am very pleased.

**-Loki-**

notprop wrote:It seems quite a few are now reporting satisfactory/flawless castings, hopefully this should be the end of the quality issues paople have experienced.

It won't be the end of the issue - metal still had the occasional casting issue until its last days. However, it does mean they might be working out the quirks of resin casting and getting a few more QA people on the line, so it's getting significantly reduced.

**perezba7**

Yeah I decided to get a sm termy Librarian and the wood elf with great weapon, Wood elf had one small bubble but it was underneathe his cloak, the termy, tons of small bubbles all over which I took care of, really disappointed in the fine cast bubble problem, I have had a ton of metal and plastic minis over the years but they really have never been miscast or anything, just rough moulding lines but never bubbles, GW is letting me down

**Eeps**

Recently picked up an Astorath, and it was flawless. Having said that, as I was buying that one the store was swapping someones mangled Emps champion for them.

**MajorTom11**

Eeps wrote:Recently picked up an Astorath, and it was flawless. Having said that, as I was buying that one the store was swapping someones mangled Emps champion for them.

Same here, overall it was quite good. Don't know if it was the 'new batch' resin or not, but I was expecting far worst.

**AlexGrannell**

I was at my local GW about 15 minutes away sitting at the hobby table painting and modelling. One man and his son came in, the man buying a box of Fire warriors and the son a Hive Tyrant. This is the first time I have seen a Finecast model on the sprue, He tried to assemble the body and it was amazingly missed cast by almost 1 and a half inches rendering impossible to make. They replaced it with another set only for the head to be almost unrecognizable, I mean like a huge chunk of resin was on his face. They ended up giving him a premade one, I was a bit disappointed and I hope it wont be like that tomorrow when I pick up Dante.

Image for reference only, not miscast in the picture!

**skrulnik**

Is there any word on how clean the new Ogre stuff is?

Was eyeing the Fire Belly and the executioner guy.
Have potential, but the $38 pricetag and Finecast is making me hesitate.

**ToI**

i think part of it (given my recent experience) is that they are still working out the process issues, as well as trying to filter out the old batches with issues, as when I called to get a replacement they asked for the batch code from the box so they could fix the problem better. I would guess what we saw was a few large mix batches that were improperly prepared combined with poor QA to give us the mountain of miscasts. But now they seem to have fixed most of the problems as I've seen loads of models now and most of them are perfect

Automatically Appended Next Post:

skrulnik wrote:Is there any word on how clean the new Ogre stuff is?

Was eyeing the Fire Belly and the executioner guy.
Have potential, but the $38 pricetag and Finecast is making me hesitate.

Honestly haven't looked at it so I wouldn't know, but if the trend says anything it's going to be good

**DoomMouse**

Does anyone else think it's a bit overpriced?

**Coolyo294**

You aren't alone in that regard.

**Janthkin**

**MajorTom11**

Guys, let's try to confine this thread to discussing the casting quality, and not let it turn into a free-for-all on pricing or GW corporate policy.

Automatically Appended Next Post:
D'oh Mod ninja'd!

**Deathshead420**

I bought a jump pack chaplain on the day finecast launched the entire shoulder pad was folded in, got home looked on the dakka and found out I should have checked in the store.....took it back to gw and gave me a new one no problems. We did have to open 2 more though to find one that was ok....the package said batch code 000000001 on it so i wasn't too upset by it.

Second I bought a box of sternguard, opened them in the store they were 100% fine.

I would buy them again...but the price is a little steep mods imo.

**Worglock**

Let's see. My total list of Finecast models in order of purchase.

Eldar Autarch when Finecast first came out. 1 Minor flaw on the shoulder pad that was fixable.

Chaos Warrior Champion - Flawed at the legs. Replaced

Khorne Chaos Warrior Champion Also flawed at the legs. Replaced.

Cockatrice - No issues.

Dark Eldar Archon - No issues.

Dark Eldar Incubi - No issues.

**necrondude89**

i bought a Tomb Kings Casket Of Souls and the mold lines on it were insane spent 40 min or so preping it other then that it loks great all the symbols and such are fine i give it a 85%

**Erudog**

Recently bought a Finecast Space Marine Librarian in Terminator Armor. I was quite pleasantly surprised - no major flaws at all. A few flash marks here and there, but nothing a hobby knife can't take care of.

I sincerely apologize if this has been addressed in a different thread or perhaps if this is a question that doesn't belong here - but has anyone tried filing Finecast? It seems like it would be a bad idea at first glance. Are we just hoping we can clean these figures up with hobby knives? Just curious what others' thoughts/experiences are on this.

**Connor McKane**

I recently got a Nurgle Demon Prince and found its "Fly Hand" was improperly molded. (The fingers were not fully formed)

I called US customer service, and actually spoke with the gentlemen that covered our local GW store while our Blackshirt was on vacation.

He remembered me and some of the custom models I had converted, so that was kind of neat.

The interesting thing was that he had a miscast Nurgle Model on his desk already, and was aware of the problems I had, and simply sent me a replacement.

All in all, yes, I had Finecast problems but customer service took care of it to my satisfaction.

**MajorTom11**

Deathshead420 wrote:I bought a jump pack chaplain on the day finecast launched the entire shoulder pad was folded in, got home looked on the dakka and found out I should have checked in the store.....took it back to gw and gave me a new one no problems. We did have to open 2 more though to find one that was ok....the package said batch code 000000001 on it so i wasn't too upset by it.

Second I bought a box of sternguard, opened them in the store they were 100% fine.

I would buy them again...but the price is a little steep mods imo.

The issue is not whether or not they are pricey or not, that is a perfectly reasonable conversation to have (and a topic covered thoroughly elsewhere, and likely to be thoroughly covered many more times before all is said and done lol), the issue is that this thread is about casting quality, not price. We aren't telling you guys not to talk about price, just not to talk about it here. Fair enough?