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Made in us
[DCM]
.







We all appreciate your presence on Dakka Dakka to answer questions - 'real time customer service' (or close to it!) online is nice.

And... where's the picture of your warehouse?
   
Made in gb
Regular Dakkanaut




I have just cracked the whip, they will be on the facebook page shortly. Just so as you know the stock for the retail store is not included in the Live stock levels on the website, they have different stock levels

Owner of Wayland Games 
   
Made in us
[DCM]
.







Facebook?!?

Some kind soul please cross-post that pic here!
   
Made in nl
[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

Here ya go..










Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
Made in nl
Zealous Knight







Funny, wouldn't have figured it'd be optimal to store blisters on such display-rack-like racks - can see why it'd be a good idea now though (packing speed?).

that sure is a lot of toys
   
Made in au
Regular Dakkanaut





Long Jetty, The place is a dump

rich1231 wrote:
 Achaylus72 wrote:
 scipio.au wrote:
rich1231 wrote:

Scipio, cant answer yet I am sorry to say


Thanks Rich. I appreciate that. I've just been interested in knowing if it was completely dead or still a possibly down the line (pretty much since that first weekend).

On another note, I got my X-Wing box from Wayland yesterday. Haven't opened it up yet, but nicely packed and sent quickly. If only you could have kept the free shipping promo going for a few more days - I get my pay next Wednesday. Damn this fortnightly pay cycle!


Well i can answer one issue and that is the issue pertaining to their STILL BORN GW ROW section, well it goes like this, Games Workshop announced that new terms and conditions on Northern Hemisphere distributors that they can no longer sell product to the Southern Hemisphere, this embargo would begin on midnight 31st May 2011.

Within days Wayland boasted proudly that they had found a legal loophole to continue to sell GW products to the ROW (Southern Hemisphere) and this proud boast was repeated time and time again and stated that by 12.00 GMT on the11th July 2011 (If memmory is correct) that their ROW section would be up and running, they even had a ROW section page set up in the GW section (Remember that guys), well then the long saga began. So 12.00GMT 11th July 2011 came and went and no product, but the ROW section continually sais something like stock will be listed in 2 weeks from that start date, eventually nothing came of it.

Wayland blamed their move, but still found time and effort to list new products for sale, but no ROW, even during their botched move, they sold product, that was new, but again no ROW, so i enquired about it and was told that they will begin in the 1st Q of 2012, then 2nd Q, then 3rd Q, so on and so on, excuse after excuse, but they continued to list brand new products but no ROW, even going to the point of removing the ROW section from their GW section.

Well again thousands of requests have gone unanswered or outright ignored, i can tell everyone that what i was told by someone that is in the industry that Wayland is in, and that is Wayland CANNOT sell to the ROW, why? because if they do Games Workshop will sue the pants of Wayland, cancel their license to sell all products under the Games Workshop banner including Forgeworld and Black Library, they (Wayland) have known about this for months have not told anyone the real reason, because to do so will bankrupt Wayland, again they know this.

So here is an open challenge to Wayland, if i am so full of crap, i challenge you to get off your backside and have the ROW section up and running by 12.00 GMT on the 15th October 2012 and absolutely prove me wrong, but i know you can't.


What an unreasonable post. We have clearly stated the issue is tied up with lawyers currently, and until there is nothing new to post we wont be making any more comments about it. We have stated this multiple times, we are not ignoring it. The resources expended already are significant. Your friend is incorrect btw. A court would decide whether or not something is acceptable or not. I would imagine our advice is different to that which your friend has sought.

Just to add, we had an abortive warehouse move last year, it cost us lots of money and we discovered an issue at the last minute that had been concealed from us. We had to go the whole process to find a new home and then wait for significant building works to complete, and then our own works which we moved into in May. Anyone that has visited will know that this was a massive project at a vast cost. We also have other projects on the go which the results of can now be seen, stock levels, refresh to site, TTN. All of these take resource and we are a small company still.

I have to make sure we do things at a pace that do not put any part of the business at risk, we can see from competitors how badly that can turn out.


I appreciate your legal position but if i recall it was you that boasted of your impending ROW site within weeks of GW's embargo, you clearly stated that your legal team had found a legal loophole (and no i did not imagine this), i can appreciate that the law is an ass but that was 17 months ago, you should know by now exactly where you stand on the ROW and your effort to bypass GW's Embargo, and that has nothing to do with any moves on your part, to which i can also appreciate, as i understand it your previous move prior to the current move had asbestos issues that you were'nt aware of, that is a no brainer, you had to find another alterative site for OH&S issues.


"Ultramarines are Wusses".... Chapter Master Achaylus Bonecrusher

 
   
Made in au
Unstoppable Bloodthirster of Khorne





Melbourne .au

Are there plans to stock a slightly wider range of Vallejo product? Specifically the full range of 200ml coloured primers (or just the new additions to that range) and/or the Airbrush Thinner and Cleaner in the 200ml bottles?

This message was edited 1 time. Last update was at 2012/10/12 07:02:28


   
 
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