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Imagine yourselves in the situation.

Workshop has employed you, your job is to offer genuine honest advise about newcomers to the game. (not to try and sell models and battle packs and citadel paints etc) Just simple honest advise to people who have shown an interest in the game. Even if you turn them away you still get paid, you literally cannot be fired from this job.

What advise do you offer to a newcomer who has shown an interest in the hobby and is open to collect any army recommended to them?

Personally I would start them on a soup. Recommend the game is kind of like factions. If you go imperium it works if you mix some of these little guys with big guys. If you want these space robots make sure you have different colours, if you go these space elves, have a bit of mix between these clowny looking ones and others.

I would also recommend them getting drop paints and an airbrush off the bat, help make batch painting that little bit more enjoyable.

Advise I give:

Collect the models you like the look of, assembly and paint them how you want to, as they are yours. Remember that the models aren't locked into one system, they can be used in a wide range of games. Find the one which you prefer, or go wild and experiment and make your own rules up.

The hobby is meant to be fun, the moment it stops being so, take a break and reflect upon what is causing the issue.

The background isn't written in stone, if you don't like it, make your own up. There is no need to slavishly follow it.

Remember that the competitive nature of gaming isn't an excuse to be a jerk, gaming is about having fun, not curbstomping people at a game if plastic toy soldiers.

Also advise that it fine to make 'pew pew' noises when firing a unit.

 SeanDavid1991 wrote:
Imagine yourselves in the situation.

Workshop has employed you, your job is to offer genuine honest advise about newcomers to the game. (not to try and sell models and battle packs and citadel paints etc) Just simple honest advise to people who have shown an interest in the game. Even if you turn them away you still get paid, you literally cannot be fired from this job.

What advise do you offer to a newcomer who has shown an interest in the hobby and is open to collect any army recommended to them?

Personally I would start them on a soup. Recommend the game is kind of like factions. If you go imperium it works if you mix some of these little guys with big guys. If you want these space robots make sure you have different colours, if you go these space elves, have a bit of mix between these clowny looking ones and others.

I would also recommend them getting drop paints and an airbrush off the bat, help make batch painting that little bit more enjoyable.

Follow your heart. Which models catch your eye? Advise them to look into the background/fluff and also the playing styles (some might want to get close and fight melee, others might prefer tougher, ranged play). More research - watch some videos on YouTube, look at some games being played.

 stonehorse wrote:
Advise I give:

Collect the models you like the look of, assembly and paint them how you want to, as they are yours. Remember that the models aren't locked into one system, they can be used in a wide range of games. Find the one which you prefer, or go wild and experiment and make your own rules up.

The hobby is meant to be fun, the moment it stops being so, take a break and reflect upon what is causing the issue.

The background isn't written in stone, if you don't like it, make your own up. There is no need to slavishly follow it.

Remember that the competitive nature of gaming isn't an excuse to be a jerk, gaming is about having fun, not curbstomping people at a game if plastic toy soldiers.

Also advise that it fine to make 'pew pew' noises when firing a unit.

This, I like this kind of advise. 40K above all is playing with toy soldiers, embrace the world and have fun with it where you can

I think it would be a very regional thing. You say different things to people living in a place where a GW store is in every bigger city or town, comparing to where there is one GW store in the entire country.

I think the most important thing to tell new players is to match they expectations, with the budget they have and how long to they plan to stay in the hobby.

If someone plans to stay forever, then the quality of rules and the budget right now does not matter as much. Now you may not have as much fun as you like, but in 10-15 years, this may change.

But if you plan to maybe play for a year or two, and have a 800$ budget to buy in to the game, then as new player you should be doing totaly different things.


Less important stuff also can have impact on what one can do at the begining. One buys different stuff to make a 2000pts army to use in events, then lets say someone who just wants to paint stuff and doesn't care if they even have a playable army.

 stonehorse wrote:
Advise I give:

Collect the models you like the look of, assembly and paint them how you want to, as they are yours. Remember that the models aren't locked into one system, they can be used in a wide range of games. Find the one which you prefer, or go wild and experiment and make your own rules up.

The hobby is meant to be fun, the moment it stops being so, take a break and reflect upon what is causing the issue.

The background isn't written in stone, if you don't like it, make your own up. There is no need to slavishly follow it.

Remember that the competitive nature of gaming isn't an excuse to be a jerk, gaming is about having fun, not curbstomping people at a game if plastic toy soldiers.

Also advise that it fine to make 'pew pew' noises when firing a unit.

This advice should be given to and taken to heart by anyone involved in this hobby, not just those that have only expressed an interest and want to learn more.

I'd also suggest giving games like Kill Team and Blood Bowl a try first, as you only need a dozen models or so. But I understand the allure of big 40k with its cool larger models as well, plus the fluff can be hard to beat for a game with little plastic army men.

 Gnarlly wrote:


This advice should be given to and taken to heart by anyone involved in this hobby, not just those that have only expressed an interest and what to learn more.

I'd also suggest giving games like Kill Team and Blood Bowl a try first, as you only need a dozen models or so. But I understand the allure of big 40k with its cool larger models as well, plus the fluff can be hard to beat for a game with little plastic army men.

I didn't think about this, advising the other games could be a nice introduction.

Honestly like any customer service job the first step isn't to consider what you sell to them its to ask them what they want*. Sure they might be "open to anything" but you can bet that with a few good questions you can start to get an idea of what they want from the game.

They might really be into the collecting and painting side more than anything else so perhaps guide them toward some easier to paint models if they've no experience - perhaps even one with a painting set and then a how to paint book etc...
Perhaps they are a pro at painting (or at least describe themselves as such) so you might guide them toward interesting models that present challenges or which fit what they are after.


Perhaps they love the idea of battles so you start to chat - future or fantasy; tanks or infantry; mechs or monsters etc... You might give them a bit of flavour of some of the armies and then steer them toward the store copies of battletomes/codex or the painted models in the display case.


Maybe they say that they are really tight on money or aren't sure - Warcry, Killteam - ideal choices. Cheap and cheerful and easy to get into and get started with.




Really the first step isn't to decide what advice you'd give to them, its about what you can tease out of them as to what they want. Or at least get a better idea of them and what kind of customer they are. It's utterly pointless to launch into a huge "push marines on them and here's a battleforce" spiel if they reveal that they only get £1 a week pocket money to save up etc...
You want to understand the customer and take as much time as they and you are allowed to let them guide the purchasing choice.


Many times people often already sort of know what they want when they walk in; what they want from the store owner is advice, guidance and support in their choices. Even if they are "Oh those look really cool" level of understanding that choice.




*since they have walked into your store. It's, obviously, different when you are cold-calling around as a sales rep.

 Overread wrote:
Honestly like any customer service job the first step isn't to consider what you sell to them its to ask them what they want*. Sure they might be "open to anything" but you can bet that with a few good questions you can start to get an idea of what they want from the game.

They might really be into the collecting and painting side more than anything else so perhaps guide them toward some easier to paint models if they've no experience - perhaps even one with a painting set and then a how to paint book etc...
Perhaps they are a pro at painting (or at least describe themselves as such) so you might guide them toward interesting models that present challenges or which fit what they are after.


Perhaps they love the idea of battles so you start to chat - future or fantasy; tanks or infantry; mechs or monsters etc... You might give them a bit of flavour of some of the armies and then steer them toward the store copies of battletomes/codex or the painted models in the display case.


Maybe they say that they are really tight on money or aren't sure - Warcry, Killteam - ideal choices. Cheap and cheerful and easy to get into and get started with.




Really the first step isn't to decide what advice you'd give to them, its about what you can tease out of them as to what they want. Or at least get a better idea of them and what kind of customer they are. It's utterly pointless to launch into a huge "push marines on them and here's a battleforce" spiel if they reveal that they only get £1 a week pocket money to save up etc...
You want to understand the customer and take as much time as they and you are allowed to let them guide the purchasing choice.


Many times people often already sort of know what they want when they walk in; what they want from the store owner is advice, guidance and support in their choices. Even if they are "Oh those look really cool" level of understanding that choice.




*since they have walked into your store. It's, obviously, different when you are cold-calling around as a sales rep.

Not a customer service thread. It's about the advice, you yourself would give as someone already invested in the hobby. Someone completely neutral, where would you, as yourself guide them.

Really the first step isn't to decide what advice you'd give to them, its about what you can tease out of them as to what they want. Or at least get a better idea of them and what kind of customer they are. It's utterly pointless to launch into a huge "push marines on them and here's a battleforce" spiel if they reveal that they only get £1 a week pocket money to save up etc...
You want to understand the customer and take as much time as they and you are allowed to let them guide the purchasing choice.

Okey, but here we are entering fantasy land. No one that works at a store is going to go and tell a new player, that an army costs anywere between 700$ and more, with no real hard uppper limit. And if they have money to buy a start collecting they are going to sell them the start collecting. If later one they have the proverbial 1$ per week, it is no longer the sales person problem.

 SeanDavid1991 wrote:


Not a customer service thread. It's about the advice, you yourself would give as someone already invested in the hobby. Someone completely neutral, where would you, as yourself guide them.

As I said the first line of advice is to work out what they want as that basically defines what advice is best to give. Otherwise its without context of what the person asking is after. You then either end up steering such toward a standard "getting started set" or a "core set" or an entry game (killteam/etc...).


Heck the first line of advice might even be. "Well how about we play a game and you see if you like it etc..." Many a person has been welcomed into a game without buying advice and instead with a game. Just look how successful the PG program for Warmachine/Hordes was when it was working; just 2 standard getting started sets of models for different armies was often all that was needed for an introduction game which then cornered people and got them involved and into the game.

 SeanDavid1991 wrote:
Imagine yourselves in the situation.

Workshop has employed you, your job is to offer genuine honest advise about newcomers to the game. (not to try and sell models and battle packs and citadel paints etc) Just simple honest advise to people who have shown an interest in the game. Even if you turn them away you still get paid, you literally cannot be fired from this job.

What advise do you offer to a newcomer who has shown an interest in the hobby and is open to collect any army recommended to them?

Personally I would start them on a soup. Recommend the game is kind of like factions. If you go imperium it works if you mix some of these little guys with big guys. If you want these space robots make sure you have different colours, if you go these space elves, have a bit of mix between these clowny looking ones and others.

I would also recommend them getting drop paints and an airbrush off the bat, help make batch painting that little bit more enjoyable.

I would recommend them to review the range of factions by aesthetic and decide on which one they like best, and sit down with them to make 500 points playable with models they like, shooting for having at least 1 large vehicle model in the grouping and a general minimum of total model count. Usually this will look like a start collecting box and another box of infantry or two.

 Inquisitor Lord Katherine wrote:

 SeanDavid1991 wrote:
Imagine yourselves in the situation.

Workshop has employed you, your job is to offer genuine honest advise about newcomers to the game. (not to try and sell models and battle packs and citadel paints etc) Just simple honest advise to people who have shown an interest in the game. Even if you turn them away you still get paid, you literally cannot be fired from this job.

What advise do you offer to a newcomer who has shown an interest in the hobby and is open to collect any army recommended to them?

Personally I would start them on a soup. Recommend the game is kind of like factions. If you go imperium it works if you mix some of these little guys with big guys. If you want these space robots make sure you have different colours, if you go these space elves, have a bit of mix between these clowny looking ones and others.

I would also recommend them getting drop paints and an airbrush off the bat, help make batch painting that little bit more enjoyable.

I would recommend them to review the range of factions by aesthetic and decide on which one they like best, and sit down with them to make 500 points playable with models they like, shooting for having at least 1 large vehicle model in the grouping and a general minimum of total model count. Usually this will look like a start collecting box and another box of infantry or two.

This is a nice concept, make them play small game first.

Simple.

Show them the hobby.

Not just the game. Not just competitive or casual play. Not just painting.

The whole hobby. All of it. Expose them to as much as possible, in a user friendly way.

And invite them back. Offer a choice of structured support, including one-on-one coaching etc.

Which is exactly what I was trained to do by GW back in 2009.

It's also kind of reflected in what goes into the starter sets. Typically, you get a decent mix of unit types, so noobs can get a better handle on how different things interact, which ultimately is one of the basics of the game.

Most of all, just be welcoming and non-snobby. If someone is smitten with an army received wisdom insists is 'lower tier', don't discourage them.

As for how to do it wrong? Gentleman, you will find that in the pages of Viz. Beware of a single sweary in the text, hence not embedding it!

http://3.bp.blogspot.com/-bDZ3XL45zow/T-CEyjIkKMI/AAAAAAAAAN0/PQOU3WuE8fU/s1600/viz1.jpg

1. Respect yourself.

Always remember you decide your level of involvement and enjoyment of the hobby and you do not have to answer to anyone else for it. There's nothing wrong with just collecting models or just reading books. There's nothing wrong with playing competitively with bare plastic and soda can proxies. There's nothing wrong with exclusively playing fully painted, true WYSIWYG, narrative focused games.

No matter what you do, someone, somewhere, will tell you that you are doing it wrong, what is "good for the hobby", etc. They might refuse to play a game with the style you like, and you've got the right to not play a game you don't want to play, either. And up to that point, that's ok. Unfortunately, some people will get very pushy with their opinions on what the game/hobby "should be", both in real life and especially on the internet. These people are, ironically, some of the biggest turn offs to new players, and some are even aware of this and outright proud of that fact. Don't be that guy.

2. Respect others.

If someone else enjoys the hobby in a different way from you, respect their choice. It doesn't give you the right to badger them with constant "friendly joking" that never gets reciprocated or concern troll with constant declined offers to "help them learn". Just as you decide your own involvement and enjoyment of the game/hobby, so does everyone else.

And remember during a game that just because someone else reads a rule differently from you and thinks their interpretation is correct and yours is wrong does not mean they're WAAC/"rules lawyer"/etc. I've had to arbitrate plenty of "casual" players who try to abuse perceived RAI just as much as some "competitive" players try to abuse RAW. These disagreements are not particular to any one kind of player, and usually aren't made out of bad faith or a desire to cheat. If you cannot come to an agreement, try to find a fairly impartial third party or just roll it off. If you find you keep running into the same issues game to game, bring it up before the game starts. Talk to each other, just ask how they think they should handle certain situations, rules, terrain, etc. This is harder to do with someone you don't know well, but, when you don't know them well it's more important.

 SeanDavid1991 wrote:

 Inquisitor Lord Katherine wrote:


I would recommend them to review the range of factions by aesthetic and decide on which one they like best, and sit down with them to make 500 points playable with models they like, shooting for having at least 1 large vehicle model in the grouping and a general minimum of total model count. Usually this will look like a start collecting box and another box of infantry or two.

This is a nice concept, make them play small game first.

Yeah. When you pick up the game, you want to actually play the game, so a starter army should be playable. It should also be small enough that they can reasonably get most of it built in a week and painted in a week or two, otherwise they'll become intimidated by the pile of grey plastic [and of course, it's also cheaper and more palatable that way]. Painting burnout is a serious threat to new players, so you definitely don't want to go too big off the bat. For this reason, I'm usually willing to "play down" with new players at whatever points threshold they want to play at.

In addition, it should contain a centerpiece "I want that" model/unit, distinctive to the faction, that serves as the hook so to speak. There's always a favorite iconic model that draws somebody to a faction and feels special and awesome, and it's not usually going to be basic infantry.

The start collecting boxes are good in this respect, since they usually have a nice big model, a character, and ~10 infantry models [which for most factions is 2 minimum sized squads]. A battalion is 3 troops and 2 HQ's, so one more troop box and one more HQ [or you can convert a guy into a HQ] will generally get you where you need to go.


I don't think an immediate deferral to Kill Team is the best plan, because it lacks the awesome "I want that" model aspect. It is cheap, but advertising an entry into this hobby based on being inexpensive is dishonest and feels in some way predatory. I make sure that the people I'm talking to are well informed about how much this costs: it's about $200-$300 at the get go, and about $1000 total for a full army with flexible options. It's not expensive, but it's also not trivial, and if that's going to break your bank then trying to loop someone in by saying "play kill team, it's cheap!" and then expecting them to scale up from there feels kind of shady. Also, if you came to play 40k, you came to play 40k, not Kill Team, but that gets back to the "I want that" models.

I'd make sure to warn them that from a money spent POV not all armies are equal and some armies are, due to being hoard centric, going to require a bigger outlay of cash then others. I'd not dischourage him from playing what he wants to play but I'd wanna make sure he knew if he wanted to play guard he was proably spending more money then if he wanted to play Custodes.

ask them what part of the game they are mostly interested in, fluff, models, competition? then go from there and give brief overview of factions and guide them further.

I try to do this whenever I see someone new looking over the hobby while at the store. I'm excited and passionate about the game, and I hope that this excitement and passion comes through. As stated, I try to show them the hobby. I tell them how there's lots of parts to it, from a narrative part with the books, to painting centerpiece models, to casual games with friends, to cut-throat competition. I do warn that the game's competitive side can suck up a lot of time and money, but that it feels incredibly rewarding to win, because it is fundamentally a skill-based game.

I usually give them a quick tour of the different factions. I try to compare it to something they already know in some kind of sci fi or fantasy setting. Once they start responding excitedly about something, the wealth of stuff in 40k makes continuing on that topic and about that faction easier. Getting new people excited for trying the game has come very easily to me.

I'd recommend new players start with Kill Team. The cost and the time investment to jump into a full 40k army (especially with high model count forces) can look and be prohibitive, but grabbing a box or two of Kill Team lets you dip your toe in the water, get started on the hobby side, get playing, and decide whether you like it and want to keep going more quickly and easily.

Don't simply pick the latest hotness army as you can bet it has OP rules to shift it. In the future the new hotness will be even more OP and/or your army will get nerfed hard.

Pick something you like the look of irrespective of whether it is trash or OP and make it your own.

If it is OP then play with humility.

If it trash then still play with humility but savour those victories knowing you went against the meta/probability and still came out on top (loaded dice help in the scenario).

My newbie spiel that always gets ignored is this:

1) If you have a starter box or any models right now, pretend you do not have them when considering the armies you want to start.

I KNOW that the game seems super expensive. I KNOW that you have Space Marines, so maybe you could just...find something interesting about space marines or find some chapter that appeals instead of looking at other factions.

I also know that, of the people who began this hobby with space marines and stuck around long enough to build a 2,000pt army, probably 85% of them sold that that marine army for peanuts (or just never play it anymore) and built something that they were actually interested in.

It costs you way, way, WAYYYYYY more to build a 2,000pt marine army out of sunk cost fallacy then try to hock it online or to a fellow player than it does to figure out what faction you like and just start that.

2) Buy new miniatures when you have built and painted the old ones. Start with the smallest games you can, and play those games as long as you can stand. Definitely play Kill Team until you have 30 or so models. Then definitely play 500-750pt games with very basic detachments until you learn how to play to objectives, play with terrain, and play against every army you can find willing to play against you.

I understand people mostly play 2k games because they want to play their collection. I know you'll probably want to join in. I know new boxes of models are really really cool and ebay has really really tempting deals. Fight that urge with every fiber of your being.

People who buy secondhand armies are ALWAYS unhappy with them when they learn how to play. Always. No exception. You have not found the deal of a lifetime, you are not better at ebay than everyone else. most secondhand armies come from people who either played ages ago and dusted their stuff off out of their attic, or they come from someone competitive whose extremely skewed list just got nerfed to the ground and can't be played anymore.

Just last week a newbie turned up having bought a 2 Wraithknight 30 scatterbike eldar army for like 1000$. I feel incredibly bad for that person.

If you do those two things, you will have a better time with the hobby than most new players.


Automatically Appended Next Post:

 NoiseMarine with Tinnitus wrote:
(loaded dice help in the scenario).

I know this is a joke, but the great majority of cheaters I have had to kick out are people who consider their army to be underpowered and they're just adding the extra rules they *should* have to be *fair*.

I'm adding a part 3 to my advice for people who feel that temptation:

3) you're not good at cheating.

You make people uncomfortable because they can tell you're doing it. What they're going to do is either A, tell the person who runs the club, at which point you'll probably be told not to come back, or B, theyll just privately decide to not play you again, and you'll be slowly and steadily kicked out by just not having opponents.

Karol wrote:

Really the first step isn't to decide what advice you'd give to them, its about what you can tease out of them as to what they want. Or at least get a better idea of them and what kind of customer they are. It's utterly pointless to launch into a huge "push marines on them and here's a battleforce" spiel if they reveal that they only get £1 a week pocket money to save up etc...
You want to understand the customer and take as much time as they and you are allowed to let them guide the purchasing choice.

Okey, but here we are entering fantasy land. No one that works at a store is going to go and tell a new player, that an army costs anywere between 700$ and more, with no real hard uppper limit. And if they have money to buy a start collecting they are going to sell them the start collecting. If later one they have the proverbial 1$ per week, it is no longer the sales person problem.

Kid, out in the real world, with my paycheck at stake, I wouldn't hesitate to tell you (or your parents) that. In fact I have told people this & similar. And I'll do it again in the future.

Look both ways before you cross the road. Save for retirement. Write better thread titles.

I always recommend people start an army they like the aesthetics or story for. Give them an intro game (with the army they want to play if possible) and then answer any questions they have. Some people might look for a certain style of gameplay and I'll recommend an army that does that. I might mention where an army they're looking to get into is on the tier list currently.

I wouldn't get anyone started with soup, Astra Militarum, Chaos Space Marines, Craftworlds and Drukhari all have a lot of options in terms of allies and will give you more ways to play with your minis, but if you really love Tau or Orks then that's what I think you should pick. Astra Militarum are probably a better army to start with than Space Marines because Doctrines are so restrictive in terms of allies, adding 3 Invictors and a Smash Captain to a Guard Battalion is easier than adding a Guard Battalion to your SM Battalion.

First thing i would ask them a couple questions

1) What about 40k do you like?
2) Are you looking for more of the hobby aspect or more of a competitive take on it? or both
3) Is 40k best for you? Will specialist games or aos be better for you.

Then from there i would talk to them.

I think it's definatly worth figuing out what elements of 40k draws them. trying to sell someone on imperial guard if they got into the game via Relic's DOW3 might be futile.

ccs 781885 10613815 wrote:

Kid, out in the real world, with my paycheck at stake, I wouldn't hesitate to tell you (or your parents) that. In fact I have told people this & similar. And I'll do it again in the future.

yes only in your country it is easier to get a job, and you earn more money then people here do. If my mom or her husband said something bad at work, then they won't get work anywhere. There were people here that lost their job or were moved to a new position to the other part of the country, only for saying something like "I think law should be followed". My grandfather lost his job, just because he didn't support the now ruling party, he didn't support any other party either, but no one cared about that.

There are reasons why 3 milion most young Poles move out of country in the last 10 years, specially those with degrees. If you get kicked out of work, you can take people to court, you know what happens here when you take people to court? you can't even take them to court, you can have tapes, of them saying they are doing criminal stuff and the prosectution won't even start anything, even if not starting is illegal technically.

So yeah my real world is different from yours. If I don't go a praise the goverment we have right now, or say that I don't want to go to religion class, I would lose scholarship and probably get kicked out of school for having "not high enough sports achivments".


Ah on top of it the avarge monthly salary here is around 400$.

1) Think twice, buy once
2) Learn about factions and game styles, choose faction that appeals to you the most.
3) Do not buy models according to what's good at this moment.

GW would kick me soon though, this is bad marketing.

Karol wrote:

ccs 781885 10613815 wrote:

Kid, out in the real world, with my paycheck at stake, I wouldn't hesitate to tell you (or your parents) that. In fact I have told people this & similar. And I'll do it again in the future.

yes only in your country it is easier to get a job, and you earn more money then people here do. If my mom or her husband said something bad at work, then they won't get work anywhere. There were people here that lost their job or were moved to a new position to the other part of the country, only for saying something like "I think law should be followed". My grandfather lost his job, just because he didn't support the now ruling party, he didn't support any other party either, but no one cared about that.

There are reasons why 3 milion most young Poles move out of country in the last 10 years, specially those with degrees. If you get kicked out of work, you can take people to court, you know what happens here when you take people to court? you can't even take them to court, you can have tapes, of them saying they are doing criminal stuff and the prosectution won't even start anything, even if not starting is illegal technically.

So yeah my real world is different from yours. If I don't go a praise the goverment we have right now, or say that I don't want to go to religion class, I would lose scholarship and probably get kicked out of school for having "not high enough sports achivments".


Ah on top of it the avarge monthly salary here is around 400$.

so if I tried to sell you a 3000 dollar army Karol I'd proably not make a sale yeah? Part of selling something is identifying how much money your customer can part with and supplying him with a product that "just happens" to meet that. I've watched GW employees go through the 3 starter boxes when making a sale from most expensive to least as he attempts to hook someone.

Karol wrote:

ccs 781885 10613815 wrote:

Kid, out in the real world, with my paycheck at stake, I wouldn't hesitate to tell you (or your parents) that. In fact I have told people this & similar. And I'll do it again in the future.

yes only in your country it is easier to get a job, and you earn more money then people here do. If my mom or her husband said something bad at work, then they won't get work anywhere. There were people here that lost their job or were moved to a new position to the other part of the country, only for saying something like "I think law should be followed". My grandfather lost his job, just because he didn't support the now ruling party, he didn't support any other party either, but no one cared about that.

There are reasons why 3 milion most young Poles move out of country in the last 10 years, specially those with degrees. If you get kicked out of work, you can take people to court, you know what happens here when you take people to court? you can't even take them to court, you can have tapes, of them saying they are doing criminal stuff and the prosectution won't even start anything, even if not starting is illegal technically.

So yeah my real world is different from yours. If I don't go a praise the goverment we have right now, or say that I don't want to go to religion class, I would lose scholarship and probably get kicked out of school for having "not high enough sports achivments".


Ah on top of it the avarge monthly salary here is around 400$.

You're going off at tangents.

The basic premise is that there's no point hard selling a product to someone who cannot actually afford that product.
It's bad business to waste your time (and your potential customers) trying to hard sell them a product or product line that they simply cannot afford to partake in. It's a waste of everyone's time.
Just the same as it is pushing a product on someone to make a sale when its not the right product for them. Sure you might pressure someone into a space marine set, but if they didn't want it then at best you've only made 1 sale; at worst they bring it back for a refund and you make no sale (and likely lose money in the process). Meanwhile if you establish their interests and you sell them the Tau set, they then come back and buy more and more - now you've a long term customer.

GW would far rather sell you on their brand and get you into their hobby than just make a fast buck on single sales. Heck single sales bit them hard when Lord of the Rings films ended and all those casual customers (many might have only bought one or two boxes) suddenly up and vanished.