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I've been watching this thread since you started it a few months ago. Just wanted to say kudos. Rocky start here on dakka, but you have taken every suggestion and wish people have thrown at you and run with them, while maintaining good (and visible!) customer support.

Now if only we could get that free shipping to the states...

Hi there

The order arrived today via courier, thanks for the swift action in resolving the delay and for the kiss and make up freebie!

Cheers

Prophecy07 - thanks for your praise.

RandyMcStab - Glad you have got your order through and we hope to receive your custom again soon.

Regards

Tim

Would it be possible to put a selection of paint strippers or things that can be used as paint strippers on the site, and label them as usable with plastic and stuff like that?

Any thoughts on adding Hirst Arts moulds to the store?

I can't remember if they have been mentioned before.

I will take a look into Hirst Arts I promise. At the moment we are slowly adding bits and pieces not to forget the new daemons coming soon!

Woo!

There seems to be alot of product gone missing from website.

They're shutting down. Placed an order a couple of weeks ago, ten days later got a refund. Wasn't going to say anything but they seem to have not mentioned it to anyone.

I have 2 orders outstanding, and no refund!!!

Really? That is a bit of a shock

^ @ inmygravenimage

That's sad
TT

Afaik they're trying to honour outstanding orders - they'd put up stuff they didn't have in stock on site - i have another order from them outstanding too. Yeah, it sucks, but I'm not overly surprised.

Damn, I noticed that as well. I thought 'it's probably just a server glitch or something, what could possibly go wrong?'
It's sad when that happens to a store that you saw build itself from nothing.

Does anyone know what happened?

competition probably, Wayland and Maelstrom etc are already well established, entering a crowded market is always hard, especially when you're selling the same stuff.

Sorry to hear they're having to close if that is the case and I wish them all the best in future endeavors.

So press release time it is then.

As some of you may now know, Modelling-Mayhem are slowly closing down the store. We have a massive amount of GW stock in store and will be releasing it at a massive cut price in the next coming days to clear our store room.

We are still desperately trying our hardest to honour orders still placed including the battlefoam orders of which were on its way to us when orders were placed. That said though our shipping supplier of battlefoam has been full of promises that the order is on its way yet we have still received nothing and no word!!

We dont like letting our customers down and so far with the battlefoam orders due to our supplier being crap we have had no choice but to annoy our customers with waiting times.

We will update more in the coming hours

Regards all

mm

This is unfortunate - hope that you guys are OK.

3 months! Jeez, condolences to you.

=(

It always seems like these 'too good to be true' situations pop up now and again.

Similar thing happened to 'Gorilla Tactics" a while back.

It is always best to get in quick, and early, and pay via PayPal...

Ah, dude, I am really sorry to hear that. So quickly, too...

Alpha, what's (or rather, what was) Gorilla Tactics? Another store?

Prophecy07 wrote:Ah, dude, I am really sorry to hear that. So quickly, too...

Alpha, what's (or rather, what was) Gorilla Tactics? Another store?

yeah, a US web store about two years back that made a big splash when starting out and then failed within a few months. gorilla actually had a huge sale IIRC (black friday sale?) and failed soon after; lots of people complained for months that they weren't getting refunds on stuff bought and paid for from them. in the end, i think they made good on most of the purchases or at least gave them comparable retail value from what they had left in stock.

i'm curious to hear what happened here. if mayhem isn't interested in hashing that info out, i'd totally understand but it might help others that try the same thing in the future. is the discount model just unfeasible over 20% with GW policies? did personal issues get in the way? (don't need details there) did GW actively try to stamp them out, cancelling their account?

This sucks, I was waiting for DE and GK to get released to make some huge orders with mayhem now I will never get the chance :(

I am however intrigued by this sale you are talking about? How much -% off? If we can atleast buy the stock you have left that should help you guys right?

Kinda sucks though that Im a DH and WH collector mainly and none of those have been stocked by mayhem.

I dont collect these armies yet but if need be I could buy some necron, tau and dark eldar stuff you have lying around.

At this time we are sat discussing the range of the sale of everything we have left in stock! Which is about £4,000 worth of GW stock and about equal Vallejo stock - which has had another store commit to buy this stock!

There are other bits and pieces up for grabs too and all will be revealed when we have time over the weekend days.

One thing we will comment on now is that its not due to GW cancelling any account or stamping out as we are still in very good standing and constantly communicating with GW over our failure! GW do offer different ranges of trade prices which in turn gives an unfair market! Because some companies have such and such and others dont! So those companies with have a higher discount rate which allows for even cheaper prices!?

There is personnal issue's involved too but we will not go into that now!! A key player in the business has left for another job so this also added stress to the workload!!!!

We had so many idea's and its a shame these will never see the light!!

It's been a pleasure chattin with you guys and it was amazing building something from nothing - Guess it was wrong time wrong place!!

Regards

mm

:(

Best of luck in whatever you go on to do. Sucks that you had to close down before you could really get your ideas off the ground.

Good luck with your future projects.

Wow, it sounds like you had a number of issues conspiring against you, I hope you guys will be more successful in your next endeavor.

I do agree it sucks GW has different discounts for different stores.

From what I heard you have to buy a min of 10 000£ worth a month just to get their 35% off and more than that for bigger discounts. If this is true that really sucks for smaller businesses who try to get into the market.

There were so many cool aspects to your webshop and it was fun being part of it from the start.

Its great you got to sell off most of your stock, atleast you dont have to worry about that anymore.

All I can say is best of luck to you guys.

Good luck MM, it really seemed like you had the right attitude about making things work, it's a shame that circumstances just didnt end up being right for you.

All the best in the future to you, and just because you won't have the store anymore, doesn't mean you can't still be part of Dakka anymore, hope to see more of you in civvies.

Cheers