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I've already sent my request in, but haven't received a reply, or a confirmation and certainly no package...

I did some commission work on some Relic Knights. I really want to get into that game now. I just seems like a whole lot of fun.

Longest flight from china to Germany ever!

An update, more news

(the EU stuff may actually be preparing to get on the move and the APAC stuff may be preparing to prepare to get posted out)

Update #128 Aug 2 2014

Shipping Update 8-2-2014 and Important News

Hey backers,

US

Yesterday we sent out the last of the packages in the US that we had missed due to our error. If you haven't gotten a tracking number yet please send an Email to Support@cmon.com. Support will try to find the issue and provide you with a solution.

EU

The container is packed and waiting to be picked up by our air shipper. They're scheduling a plane for us right now. This about a week later than we were originally planning, this is due to a delay on the air shipper's side. They have been trying to find us a plane. It appears we should have one on Monday. The predicted ETA after shipping is 7-10 days. This is if things go smoothly with customs, which, as we've said before, can be a very nebulous time frame. We'll post an update once the container has left for Germany, and again after it has arrived. Once it arrives it tends to takes two or three days for the German hub to arrange the boxes. Then they should ship out quickly after that.

APAC

China has confirmed they are packing APAC orders. They believe the first wave of those orders will go out as early as Monday. Again this about a week later than we were originally informed. Part of this has to do with the EU container being delayed in getting out, the other part is a longer than expected turn around time for setting back up for APAC orders. They have given an estimated time of completion for next Friday, which is when they think the final packages will ship out. We will give you updates during next week to let you know how completion is going.

Please note:

At Soda Pop's request, the remaining Remaining Relic Knights products from US/RoW fulfillment are being inventoried and shipped to Soda Pop. Due to this, they will be handling all customer support starting today 8/2/2014. The inventory of remaining product will be shipping out soon, please allow for few days of transit time and incoming inventory check, but after that Soda Pop will be able to help you with any any items that may have been missing from your pledge or damaged. They can be emailed at:

info@sodapopminiatures.com

Thank you for your patience.


actually I'm happy to see any progress, and am hopeful once the plane is in the air and out of CMONs hands progress may actually run as predicted

but the comments (https://www.kickstarter.com/projects/coolminiornot/relic-knights/posts/935973) oh dear oh dear they are poisonous

More excuses for the excuse throne!

 Alpharius wrote:
I've already sent my request in, but haven't received a reply, or a confirmation and certainly no package...

Finally received a confirmation to my request I sent in. Judging by other people's experience that is probably the only response I'll receive until the replacements come in the mail.

US shipping is now complete, for the third time in as many weeks!

A friend of mine got all the stuff and was selling it down at my FLGS and I got hooked on it the moment I saw it. I'm playing Cerci.

I've heard the mess about people not getting their packages...hopefully soon everyone

So my brother emailed them Saturday, since he's still not received a single word about his CGEA shipping. Does this mean he has to resend his email to Soda Pop?

It's amazing what a botch they made of this Kickstarter, when Zombicide's been handled perfectly well. Maybe CMON has turned into Game Salute.

 lord_blackfang wrote:
US shipping is now complete, for the third time in as many weeks!

Now all they need is a giant sign and a helicarrier

 Dark Severance wrote:

 Alpharius wrote:
I've already sent my request in, but haven't received a reply, or a confirmation and certainly no package...

Finally received a confirmation to my request I sent in. Judging by other people's experience that is probably the only response I'll receive until the replacements come in the mail.

I got my two missing PACER robots yesterday - but no "Hell's Belles" rider replacements!!!

I I maybe that's quite aggravating. Still waiting on my replacements myself- Hell's Belles, an arm for Princess Malya, and the battle mat.

So now in the UK you can pre-order new units that where not part of the original kickstarter with 20% off before UK backer stuff has even left china (allegedly, I still think it's on a boat personally).

Has anyone who's received their minis played the game yet?

Is it worth looking into or would you recommend to stay clear both from a rule/mini front.

I'm assuming the retail version wont have all the missing parts.

Assembly has been a breeze for me(other than missing parts). Trying to sync schedules to get a game in- but pouring over the rules they seem pretty solid.

 GiraffeX wrote:
Has anyone who's received their minis played the game yet?

Is it worth looking into or would you recommend to stay clear both from a rule/mini front.

I'm assuming the retail version wont have all the missing parts.

I'm in the UK so I've no direct experience yet but I'm following the chat on the facebook group https://www.facebook.com/groups/relicknights/ seems to be largely positive both in terms of the build of the minis and the game play

things to bear in mind seem to be,

use plenty of terrain, failure to do so means that squad based shooters (like black diamond) end up pretty OP as they get bonuses based on how many members of a squad can see a target

Noh seems not to play well as the melee beat sticks they look to be at first glance... made worse if they are played on tables with too little terrain(which annoys some), but do seem to do well using their area denial stuff so if you pick them be prepared to experiment on how to play them

Spencer posted this on the CMoN forum - would it be so hard to do it as an update this is getting rediculous the EU product still hasn't left China yet.

http://www.coolminiornot.com/forums/showthread.php?57900-Relic-Knights-NON-US-backers-want-information-sorely&p=742754&viewfull=1#post742754#

Hey guys,

First I want to say that I understand your frustration and anger, and I apologize for lacking quality of service you feel that you've received. I know that doesn't ease your frustrations, but trust me when I say that we aren't pleased with how things have worked out either. Obviously we'd like for the project to be shipped and in everyone's hands.

Here's where things stand: EU is packed and in a container. We're waiting for confirmation that the container has been loaded onto a plane, and I assure you it is a plane. We were told that it would ship out on Monday, but I cannot confirm that the plane has left until I'm given a confirmation number. What I have been told is that the ETA is sometime next week if everything goes smoothly with customs. We will update you once we know more information.

APAC is being packed right now in China. We were told they would start shipping this week. I have emailed three times (Monday, Tuesday, and now today) to get a status update and they have not gotten back to me. It's frustrating for me as well as you can imagine.

We know everyone is eager to get their orders and we are equally as eager to get those orders to you. Unfortunately this is the problem with delivering worldwide and dealing with multiple third parties. We have to wait for information to come in, and we prefer to wait until things have happened to share information vs when we're told things will happen. As it has been demonstrated, sometimes we get told information from third parties that isn't accurate or reliable that makes us look bad when relaying it to you. However, we also agree staying silent until things have happened doesn't provide you the backers with any peace of mind. So we're really working hard to bring you the best information when it looks to be the most accurate.

The fact it, it is one thing with product delays, but the products are made, there is no reason for us to deliberately slow down the delivery process. We are doing our very best to get this project fully delivered as fast as we can.

What drives me nuts is I still have yet to get any tracking on my stuff and they claim that the US is done. So I called CMoN and they said they may ship it this week but most likely SPM has to do it. I emailed SPM like they said too days ago and no response. All it seems is these guys are committing fraud and I've never Been so disappointed in a game is te 20+ years I've been in this hobby.

Any word on what's being done with the twisted foot issue with Valeria? I can't imagine a simple replacement if it's a factory issue.

 Dentry wrote:
Any word on what's being done with the twisted foot issue with Valeria? I can't imagine a simple replacement if it's a factory issue.

SPM seems to have replacements made and will ship them to backers as they will with the missing hell's belles torsos. When that will start is a whole different question.

Got an email that the fix for the missing Hell's Belles is in fact shipping separately.

That's OK, but...that HAS to be adding a lot of work AND cost.

Another box, labor and shipping for something that weighs almost nothing?

Oh well!

 Dais wrote:
SPM seems to have replacements made and will ship them to backers as they will with the missing hell's belles torsos. When that will start is a whole different question.

Impressive. It's much sooner than I'd have thought for producing replacements; assuming the replacement's plastic as well.

 Alpharius wrote:
That's OK, but...that HAS to be adding a lot of work AND cost.

I can't imagine that they're thrilled with that. Hopefully my remaining RK stuff is complete and lacking miscasts to save both myself and SPM the trouble of having stuff mailed out.

Mmmm while we are still waiting Secret Weapon are releasing esper crystal basing kits. $10 for 10 random pieces (of one colour) Crystals are between 3mm and 10mm in size. This is the first of some new Relic Knights tie ins.

Fantastic! I'll have to track these down, along with the crystals from Battlefield-in-a-box.

I like 'em!

Well done, and looking forward to seeing what else they've got in the works.

GENCON ATTENDEES - ATTEND!

 Alpharius wrote:

GENCON ATTENDEES - ATTEND!

I'm sure I'll be buying some of the crystals while I'm there

 Dr Mathias wrote:

 Alpharius wrote:

GENCON ATTENDEES - ATTEND!

I'm sure I'll be buying some of the crystals while I'm there

If you can, also ask them "What else is in the works?" too!

I'm sure they'll most likely be talking about it anyway, or even better, maybe have prototypes to show too?

In which case - pictures please!

I really like the look of those Crystals, and will be having my remote shopper picking up some for EFT Basing/Boards.

Remember some other basing crystals from awhile back. Pretty sure these are the ones.

I think those are the anarchy models ones from this link-
http://www.anarchymodels.co.uk/index.php?page=shop.browse&category_id=2&option=com_virtuemart&Itemid=6&vmcchk=1&Itemid=6

Worth remembering for those of us in the UK to avoid international shipping charges

Edit - and has anyone heard anything on UK/EU shipping yet?

Taking the p**s with how long we are having to wait.....