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The highlighted post was made by 'games workshop north america's director of growth'. This guy is resonsible for GW spreading into new places and opening new stores yet he has an attitude like this? Have any of you guys heard anything about GW staff higher up the company hating on their own fans?

Confirmed non-troll or photoshop? That's ridiculous.

Remember that "Why doesn't GW have a community representative?" thread? Well, there's your answer.

Mattman154 wrote:
Confirmed non-troll or photoshop? That's ridiculous.

Check out GW's post on customer service made 11hrs ago, then look for the comment made approx 8-9 hours ago. I saw the screenshot posted by somebody I'm friends with on FB, so I checked it out and it is definitely legit.

What evidence is there that this guy is actually an employee of GW, and not just your stereotypical 'peaked in high school' example of a human being?

 Neconilis wrote:
What evidence is there that this guy is actually an employee of GW, and not just your stereotypical 'peaked in high school' example of a human being?

Well, there's the fact that this happened 8-9 hours ago and GW hasn't deleted the post yet.

Or this could just be yet another example of GW incompetence in understanding that it's not 1990 anymore and the internet exists.

Er, if you click the dudes profile, it says he's a policeman?


Automatically Appended Next Post:
No it doesn't. It says he used to be a policeman, and now works for GW...

Googling 'games workshop mark bolger' has an array of various sites stating he's the GW Director of Growth.

Which probably means he won't be pretty soon after something like that.

I would hope not...

I like the part where he tells people to quit the HHHobby, and therefore to quit buying GW products.

And the kicker is that he is supposed to be bringing in new players, instead he's kicking out old ones.



EDIT: Did his FB say he worked at GW? It doesn't say that currently.

How does the saying go? "A picture is worth 1000 words.". You could write a goddamn essay on how this exemplifies GW's sheer contempt for their long-term fans.


I'm sure the white knights will be here any minute now....




Automatically Appended Next Post:

 Aerethan wrote:


EDIT: Did his FB say he worked at GW? It doesn't say that currently.

Maybe GW works faster than we think...

Well the post is still on the GW FB thread, it's about 3 hours after the post time, so currently his post shows 9 hours ago.

Mattman154 wrote:
Confirmed non-troll or photoshop? That's ridiculous.

Been on his profile too:

"I spent my childhood growing up in Bayonne N.J. I went to Bayonne High school. I went into the U.S.M.C. in 1990 and got out in 1994. I became a law enforcement officer in the city of Richmond Virginia from 1995 until 2004. I now work for Games Workshop North America as a Director for Growth and travel a lot!"

the higher up you go the less human they become

Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.

 Peregrine wrote:

 Neconilis wrote:
What evidence is there that this guy is actually an employee of GW, and not just your stereotypical 'peaked in high school' example of a human being?

Well, there's the fact that this happened 8-9 hours ago and GW hasn't deleted the post yet.

Or this could just be yet another example of GW incompetence in understanding that it's not 1990 anymore and the internet exists.

Go look at the recruiting thread GW posted in Dakka general, its full of mod edited posts.

 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does.

Of course they do, all we ever do is complain. Instead of listening they throw insults and call us names to try and scare you off. It would be like if you went to walmart with a complaint and the manager yelling "Hey everyone, look at this LOOOOOOSER!! What a moron!". Its a common GW tactic that is obviously taught because every single manager Ive met does it. Instead of addressing the issue it puts you on the defense and makes you out to being nothing more then a whiny bitch. The best answer is punching the guy in the face, but sadly that doesnt work in this day and age.

You have to understand that GW really dont care, they are ignorant in the extreme when it comes to facts and your opinion. These are the same people that come up with gems like: "Kick out all your regulars and start a new customer base", "that store down the road that sells for 20% isnt a threat to you, no one tried selling me anything while I was there" and "If people show up with product from the other store give them a hard time why they didnt buy it from you".

Finally GW gets the "Uh Oh Bad Thing on Facebook" event, assuming that this is 100% legit

Wait this isnt 2008. GW you so slow!

Most american universities/high schools I have visited even have a "watch what you say on Facebook" policies

 kenshin620 wrote:
Finally GW gets the "Uh Oh Bad Thing on Facebook" event, assuming that this is 100% legit

Wait this isnt 2008. GW you so slow!

Most american universities/high schools I have visited even have a "watch what you say on Facebook" policies

Indeed. Someone needs to save the URL of said status. So when GW delete it, we can show with the wonders of FB that it is in face still there. Try it. Upload a photo, save the URL, delete said photo then paste the URL in the address bar. It's still there.

 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.

yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch

Standard attitude of nerdy game companies formed in the '80s, where GW still lives.

The big wigs at TSR who made D&D had much of the same attitude, we all know what happened with them.

EDIT: Also lets not forget probably half the people who run GW have never touched a PC in their lives and don't understand what you put out on the internet stays out there forever.

I have a full screenshot of it that I can upload here on Dakka, as well as on FB should GW decide to delete the post. It is 100% not shopped.

Hey, its fne to have opinions.

It's not what I would call "smart" to have your Director of Growth posting them.

I don't think this will be looked at as a positive career decision.

 Rainbow Dash wrote:

 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.

yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch

GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

This incident won't even make it to GW board meetings at any level.

That's professional...

 Harriticus wrote:

 Rainbow Dash wrote:

 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.

yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch

GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

true but something might happen, who knows, I do think it will be an interesting watch (I do hope one day GW is bought out by another company, one who gives some semblance of a crap about its player base and who's not stuck in 1990)
nothing lasts forever, lets see how long they do
still about 50 years to go until I drop everything and head over to that missile complex in central Montana

 Harriticus wrote:

 Rainbow Dash wrote:

 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.

yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch

GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

This incident won't even make it to GW board meetings at any level.

It was posted on Facebook....

 Harriticus wrote:

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

Maybe if I wrote them a letter with a quill pen on parchment and arrived on horseback, they might acknowledge me

As a former employee of Games Workshop, I can tell you for sure that Mark Bolger no longer works for the company, and has not done so for over a year or so. He quit before I quit. He must not have updated his Facebook.

There is the off chance that he re-applied but I highly doubt that. GW very rarely takes back staff who quit, especially in those senior positions.

Clarence

 Harriticus wrote:

 Rainbow Dash wrote:

 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.

yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch

GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

This incident won't even make it to GW board meetings at any level.

You forget that Investors are involved here. If investors feel an employee is a threat to profits, they will force the boards hand into replacing said employee. Now usually that happens with CEO's or upper management, but there is no reason that if a big enough threat was perceived(like the face of a company insulting their customers to their faces) that the board would be heavily urged to take action.

 kenshin620 wrote:

 Harriticus wrote:

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

Maybe if I wrote them a letter with a quill pen on parchment and arrived on horseback, they might acknowledge me

Why do all that, just use carrier pigeon or smoke signals. Or just petition the local lord to allow you to leave your hovel and travel there in person