Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you: No adverts like this in the forums anymore. Times and dates in your local timezone. Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance. Email notifications for threads you want to watch closely. Being a part of the oldest wargaming community on the net. If you are already a member then feel free to login now.

 angelofvengeance wrote:

I had some slight warping on the Marauder Pyro but nothing that wasn't fixable...

Though fixable, that gap is not acceptable.

The 'hot water' fix gives you a weapon that looks like it should get a bonus firing around corners to the left. Having to fill the gap with green stuff in order to compensate for poor design and/or poor production isn't something I should have to do. It isn't a 'miscast' as I've seen some describe it, as nothing is deformed/missing, it just does not fit the way it is supposed to when assembled out of the bag.

 CptJake wrote:

 angelofvengeance wrote:

I had some slight warping on the Marauder Pyro but nothing that wasn't fixable...

Though fixable, that gap is not acceptable.

The 'hot water' fix gives you a weapon that looks like it should get a bonus firing around corners to the left. Having to fill the gap with green stuff in order to compensate for poor design and/or poor production isn't something I should have to do. It isn't a 'miscast' as I've seen some describe it, as nothing is deformed/missing, it just does not fit the way it is supposed to when assembled out of the bag.

That could almost be the pic for our burgeoning Mantic meme:

Mantic. Almost.

And this, of course, is what I'm talking about when I say that to get to that proverbial "next level" Mantic is going to have to leave 'restic' behind.

And develop and empower a really good Quality Control department.

So with their email instructing us to fill out Dreadball problems by the 31st of March, I've gotten out my last wave box again to have a look at it, and it's just the typical Mantic box filled with grey plastic with no fething idea what any of it is. Also, there's 8 sets they didn't send me, which they still haven't actually sent me.... I guess I should mention those when I email them.

So anyway, is there a guide anywhere to what all this DB stuff actually is, or do I need to play "Guess what this is supposed to be!" all the way through the box?

 Azazelx wrote:
So with their email instructing us to fill out Dreadball problems by the 31st of March, I've gotten out my last wave box again to have a look at it, and it's just the typical Mantic box filled with grey plastic with no fething idea what any of it is. Also, there's 8 sets they didn't send me, which they still haven't actually sent me.... I guess I should mention those when I email them.

So anyway, is there a guide anywhere to what all this DB stuff actually is, or do I need to play "Guess what this is supposed to be!" all the way through the box?

I played 'guess'.

I got a corporation army box from the war store and it was all intact. A few guns were mildly bent and there's what seems likea ppersistent issue with the weapon team gunner, but I'm happy with that purchase.

Got two Christmas boxen, both fine. A hand full of other 5-10 model kits which are all fine. The 4 dz minis from those boxen were reasonable in terms of mold lines and restic bend.

My dz order got clerical errored into oblivion so I can't really saymuch else about tthat one yet.

Is this the Forge Father keeper? (guy dead in the middle)

The Pyro severely annoyed me as well. Am I drunk, quite possible, or was I supposed to get some mercenaries with my stuff? (obviously not the two paid add-ons).

Strike team had a bag of 8 mercs.

 Azazelx wrote:
Is this the Forge Father keeper? (guy dead in the middle)

I think it's the star player Australians got. Yay.

 pretre wrote:
Strike team had a bag of 8 mercs.

Damn. Something else I'm missing then.

So after doing my DB inventory, I'm missing:

1x Dozer
1x Marauder Keeper
1x Forge Father Keeper (maybe?)

and the not-supplied items:

2x Female Corp Upgrade Packs
2x Judwan Upgrade Packs
2x Zzor Upgrade Packs
2x Robot Upgrade Packs

On a related note, does anyone know which GW Skaven kits might have the most non-oversized spare heads in them? If I'm ever going to assemble the Veermyn, they'll all need some surgery, and the heads are the worst-offending parts of their models. Would the current plastic Stormvermin heads look massively oversized? What about Plague Monks' heads?

I just looked, all of the newer kits are probably the same nowadays? The old stormvermin have huge noggins. A caution about plague monks is that they seem to have missing skin and hoods, unless you're into that kind of thing for your Veer-Myn.

Joyboozer wrote:

 Azazelx wrote:
Is this the Forge Father keeper? (guy dead in the middle)

I think it's the star player Australians got. Yay.

It's a standard FF Guard.

overtyrant wrote:

Joyboozer wrote:

 Azazelx wrote:
Is this the Forge Father keeper? (guy dead in the middle)

I think it's the star player Australians got. Yay.

It's a standard FF Guard.

Really? It's the Dreadball mini that came in my Deadzone!

Agree that the render looks pretty cool, makes me hopeful regarding the miniatures.

But, now bring on the Forge Fathers!

 squall018 wrote:
I kind of love the kid riding the dinosaur. Thats pretty awesome.

I can't decide whether that is the best thing or the worst I have seen so far this year

@Joyboozer: the Keeper should have been in a single baggie on his own (the mould lines are so heavy on mine I'm asking for a replacement).

 CptJake wrote:

 angelofvengeance wrote:

I had some slight warping on the Marauder Pyro but nothing that wasn't fixable...

Though fixable, that gap is not acceptable.

The 'hot water' fix gives you a weapon that looks like it should get a bonus firing around corners to the left. Having to fill the gap with green stuff in order to compensate for poor design and/or poor production isn't something I should have to do. It isn't a 'miscast' as I've seen some describe it, as nothing is deformed/missing, it just does not fit the way it is supposed to when assembled out of the bag.

*shrug* No-one said Mantic were perfect lol. I doubt $1.2m is anywhere near a big enough investment for a spectacular manufacturing facility like GW has (as far as plastics are concerned that is)

 Rolt wrote:
So Dreadball Extreme KS coming at the end of February possibly early March, I don't play dreadball myself so more time to save up for the warpath KS, which I'd assume is going to happen late Q3 early Q4 if this KS is happening so soon.

It does bode ill for Warpath, definitely. Shame, really. Out of all of their projects, I thought that had the biggest chance to be something I'd want to play.

 angelofvengeance wrote:
*shrug* No-one said Mantic were perfect lol. I doubt $1.2m is anywhere near a big enough investment for a spectacular manufacturing facility like GW has (as far as plastics are concerned that is)

In the context of his grievance, "No one said Mantic was perfect" is a complete nonsequitur.

I'd say a later warpath ks was for the best.

Time to nail down the plastic production more firmly,

Time to get more concept art (maybe even 3D stuff) done beforehand too

Time to see how deadzone goes, what factions are popular 'in the wild' etc

And I'll add that other companies somehow are able to QC their product off of similar funding amounts. If you can't ensure a decent product, don't offer it.... *cough* Men at arms *cough*

No, the problem here is Mantic's complete lack of corporate integrity and consistency when it comes to the quality of their product. The incredibly sad thing is that people are willing to accept Mantic's "good enough" attitude because they think $3 per miniature is cheap. This may be true when compared to GW but there are 3rd party companies producing excellent resin miniatures for a like amount without quality issues.

I don't get this attitude unless i've somehow found myself in a community of millionaires. Why would you just like to keep throwing your money at a company that repeatedly shows that they care not one bit about your continued custom? You backed a KS or bought a nice looking box online and you get a box with a bunch of unlabeled plastic bags, no assembly instructions and missing and malformed miniatures. I promise that if you tell people these things up front, many to most won't buy Deadzone.

I guess I was the only one angry about even the need for a missing item survey. It scares me to read KS comments where backers are being told that Mantic is unable to fulfill their pledge, has offered a refund and has then backed out on the refund. They should just move their offices to China because that's seems to be the way they prefer to conduct business.

 angelofvengeance wrote:


*shrug* No-one said Mantic were perfect lol. I doubt $1.2m is anywhere near a big enough investment for a spectacular manufacturing facility like GW has (as far as plastics are concerned that is)

I dont see how "Mantic being perfect" is relevant here. Or how big GW are. The fact of the mater is he received a Sub Par product from Mantic which he paid for.

 angelofvengeance wrote:

 CptJake wrote:

 angelofvengeance wrote:

I had some slight warping on the Marauder Pyro but nothing that wasn't fixable...

Though fixable, that gap is not acceptable.

The 'hot water' fix gives you a weapon that looks like it should get a bonus firing around corners to the left. Having to fill the gap with green stuff in order to compensate for poor design and/or poor production isn't something I should have to do. It isn't a 'miscast' as I've seen some describe it, as nothing is deformed/missing, it just does not fit the way it is supposed to when assembled out of the bag.

*shrug* No-one said Mantic were perfect lol. I doubt $1.2m is anywhere near a big enough investment for a spectacular manufacturing facility like GW has (as far as plastics are concerned that is)

I love Mantic, but I don't feel this statement is appropriate. We know they're not perfect, we know they're busting ass, but this picture in particular sounds like a problem for most, if not all, of us. That suggests a major design flaw in the casting process. It shouldn't have gone out, or if it had to, at least let everyone know specifically it was a problem (like they did with the kneeling Orx commander). I've bought and put together plenty of GW models with issues-metal Phoenix guard, anyone? Gaps are a thing. Just give us heads up. Communication goes a LONG way towards placating issues.

 CptJake wrote:

 angelofvengeance wrote:

I had some slight warping on the Marauder Pyro but nothing that wasn't fixable...

Though fixable, that gap is not acceptable.

The 'hot water' fix gives you a weapon that looks like it should get a bonus firing around corners to the left. Having to fill the gap with green stuff in order to compensate for poor design and/or poor production isn't something I should have to do. It isn't a 'miscast' as I've seen some describe it, as nothing is deformed/missing, it just does not fit the way it is supposed to when assembled out of the bag.

I've had this exact issue on GW/PP models.

Oh, well that's alright then. As long as other people do it....

 agnosto wrote:
Oh, well that's alright then. As long as other people do it....

'Fecal Matte Happens'?

Models that require you perfectly line up 3 bits in order to no see a gap are the worst to attempt to QC.

I seem to remember Mantic acknowledging that something did go wrong with the pyro but Hot Water should be able to do it.

So just wondering here... might it possibly be more constructive to create a new thread either in the mantic sub forum or maybe discussions in which to lodge these (generally legitimate) concerns and complaints? They seem to be breeding a lot of heated back and forth but are neither news nor rumors.

Yeh?

I was under an impression that QC issues are to be brought before QC desk. When something is faulty, contact the supplier. Don't like filling bubbles in Finecast? GW should replace it. Don't like the gap in restic? Mantic should replace it. Or maybe even ask for refund, but then You may have to ship the faulty goods to the producer. This works with cars, computers and furniture, it is REQUIRED by law in many countries.

So, please, make a Mantic QC thread and bring the complaint where it belong - to the manufacturer. I will surely post there about my misfortunes with Mantic as soon as they happen.

Thank You

 Cyporiean wrote:

 agnosto wrote:
Oh, well that's alright then. As long as other people do it....

'Fecal Matte Happens'?

Models that require you perfectly line up 3 bits in order to no see a gap are the worst to attempt to QC.

If you can't do it correctly, don't do it?

Compel wrote:I seem to remember Mantic acknowledging that something did go wrong with the pyro but Hot Water should be able to do it.

I heated the models to bend the weapon to match but as Capt Jake already pointed out, you end up with a comically warped weapon that looks like it's meant to shoot the guy next to you rather than the enemy in front of you.

Issues are issues but it seems that Mantic has an attitude of "oh well, we gave it a shot" while voicing a stronger stance of "we will not allow these quality issues to stand". In other words, their continuing actions do not match their words. In other words, they're full of fecal matter. Like I said, their business practices are very much in alignment with the country of origin of their product; little to no QA and QC, haphazard warehousing and logistics, poor communication, questionable business practices (see the posts from an aggrieved KS backer trying to receive a refund after being told he'll not receive his goods and then being danced around with no refund in sight and now resorting to posting on the KS page after more than a month of trying to either receive good he paid for or a refund.

Yesterday

Mantic Games, it has been over a month since you contacted me about shipping issues to my address. Three different employees have responded to my email replies saying that a refund would be issued. The last communication from Mantic was three days ago, which I promptly replied to. Please issue a refund within 24 hours or I begin to work to ensure that my funds are returned to me via my credit card company. I hate to take it to this level, but feel that Mantic has had ample time to deal with this situation in a professional manner. Thanks.

Four days prior

I've tried contacting Mantic via twitter, their website, Kickstarter and phone. No real communication for the last month about the order they canceled. I have roughly $200 that should be refunded. Mantic, please contact me, or I'm going to have to contact the BBB, consumer affairs at your state attorney general's office and ask my credit card company to do a charge back.

What is the issue the backer is having with receiving his goods?