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My wife and I had a funny realization when our box came, that when we ordered this, not only were we not married yet, we weren't even engaged! And we certainly didn't rush into marriage (five years of being together first), so that was kind of a fun thing to realize.

I received my stuff last week, but haven't had the chance to start any until now. I got:


Sadly, I only received one Allison and one Messenger, so I emailed them about that and heard back within a few days. My wife is also bummed that she has to wait until wave three for her Regeneration Suit. These are lovely models, though!

 Cyporiean wrote:

 BrookM wrote:
Still no tracking number or update here, boo-hoo-hoo.

Same here.

HURRY UP POOTS! I NEEDS MY ARMOR KITS!

I have never been so excited for someone else to receive something for me

Sigh.

*pokes tracking number* its been two weeks already, start working!

So, I have called and emailed about my mis pack and heard nothing. What is the next step I should take? Should I go directly to worrying?

If you emailed Adam, then you're probably OK for now. It's going to be a while, as they're very busy.

 BobtheInquisitor wrote:
So, I have called and emailed about my mis pack and heard nothing. What is the next step I should take? Should I go directly to worrying?

I sent a email to the customer support email and got a response in a few days after getting my pack. I had the replacement fig in a week.

I haven't even gotten a tracking number yet :(.

 silent25 wrote:

 BobtheInquisitor wrote:
So, I have called and emailed about my mis pack and heard nothing. What is the next step I should take? Should I go directly to worrying?

I sent a email to the customer support email and got a response in a few days after getting my pack. I had the replacement fig in a week.

Which email was customer support? I sent an email through the Contact Us page that seemed addressed to Adam.


I'm standing by.

There's no reply.

I think we were told to use:

support@kingdomdeath.zendesk.com

Is that the one you've been using?

If you used the one above you should have got an automatic response with a ticket number

they'll then follow up with a personal response when the person dealing with things gets to your email

If you used it and didn't get the autoresponse something has gone wrong

 Alpharius wrote:
I think we were told to use:

support@kingdomdeath.zendesk.com

Is that the one you've been using?

Nope. I will use it now. Thanks!

Friend of mine who backed (not resin beta) got email that his 22 lb wave 2 shipment is on the way. Expected delivery 9/23.

Core game appears to be shipping to survivor pledgers. It's been so long, it's hard to believe it's finally coming.

Holy Crap. I just went to My UPS and there is a 22lb package shipping from San Leandro set to arrive next Tuesday. Reference number is Survivors, so this has to be it. I can't believe it.

Triple9 wrote:
Holy Crap. I just went to My UPS and there is a 22lb package shipping from San Leandro set to arrive next Tuesday. Reference number is Survivors, so this has to be it. I can't believe it.

Same, I just got my UPS email, for a 22 lbs package.

gak I still don't even have my wave 1... You guys are lucky.

What?!?

This is ahead of schedule, isn't it?

(Well, ahead of this schedule, not the KS original ship date, in case any funny guys are reading this! )

Wow!

 primalexile wrote:
gak I still don't even have my wave 1... You guys are lucky.

I haven't gotten my wave 1 either, so this is going to be a KS first.

i also got the magic email, and i'm not going to lie, it took me a bit to figure out what it was, since i was expecting this to not show for a couple more months, rather then next week

I'm weeping, for I still have nothing.

But, I'm happy for you guys.

I keep checking my email over and over again and nothing.. I wonder what order they are doing this in. I also need to prepare the explanation to my wife.

I just got the magic email, too.

By the way, it comes as a UPS Quantum View notification, so make sure it's not in your spam folders.

Still nothing for me, not even a wave 1 shipping notification.

BrookM wrote:I'm weeping, for I still have nothing.

But, I'm happy for you guys.

Undead_Love-Machine wrote:Still nothing for me, not even a wave 1 shipping notification.

I know that feel, bros.

Through the power of positivity I will make a magical UPS email show up in my inbox.


....hopefully.

It's coming!

I don't think there's much to worry about as they are coming from different sources - so if you've received the 'main box' notification before your 'small rewards' notification, it should be OK for now.

Maybe?

That sounds about right. I'm still waiting on a wave one email myself, but I'm pretty sure I have some resins in it. From what I understand that's wave 1.3, after 1.1 (plastic extras) and international backers (plastic extras). So after thats all sorted, we should be seeing something. Hopefully!

OK, so right now it's Wave 2a - Survivor Games with Resin

I don't have the resins, so I guess I wait a bit for Wave 2b - Game only.

... still waiting for my inbox to give me good news...

Nice, got my shipping notice, w delivery slated for 9/22/15. Just gotta remind my wife it was ordered years ago lol. She's placed me on kickstarter austerity.