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The OP (or original instigator) should have said "My local GW store is so busy and crowded that they worked up a system, that for every 10 GBP you spend, you earn a voucher for 2 hours time for either a game table or painting station." That would have been a clear statement, that is GW policy based on circumstances and manager discretion, but rarely used except in really busy scenarios.... He had merely said he had to spend 10 gbp in a gw store yo use a atble for 2 hours... misleading troll 

 Talizvar wrote:
It is called store manager is afraid for his job and is doing everything he can to get sales. Get the regional rep and "ask" if this is the new policy for the store and see how fast this is fixed.

I think this is a little off quoting myself but... evidence.
Within about 3 postings of the OP I figured this was the thing to do if true.
Looks like someone was a little more aggressive than what I suggested and looks like it got GW excited... kinda figured.
Even worse if some key facts were not mentioned or distorted, hope some innocent manager did not get slammed, they got enough to deal with.

If he were smart he would set up a soda and snack bar where the tables are...that would bring in a nice cash flow on busy nights and would not piss people off

BrotherVord wrote:
If he were smart he would set up a soda and snack bar where the tables are...that would bring in a nice cash flow on busy nights and would not piss people off

Except he would need a license to sell the food and would need the space which most GW shops don't have and furthermore he would need a way to keep the tables clean since they will be in use constantly and without much for people to set things on some will go for the table itself.

 A GumyBear wrote:

BrotherVord wrote:
If he were smart he would set up a soda and snack bar where the tables are...that would bring in a nice cash flow on busy nights and would not piss people off

Except he would need a license to sell the food and would need the space which most GW shops don't have and furthermore he would need a way to keep the tables clean since they will be in use constantly and without much for people to set things on some will go for the table itself.

Not in the UK. Selling fresh food prepared on site is regulated, but reselling stuff like soda, chips or candy that arrives in a sealed packet/bag/bottle is perfectly acceptable.

 azreal13 wrote:

 A GumyBear wrote:

BrotherVord wrote:
If he were smart he would set up a soda and snack bar where the tables are...that would bring in a nice cash flow on busy nights and would not piss people off

Except he would need a license to sell the food and would need the space which most GW shops don't have and furthermore he would need a way to keep the tables clean since they will be in use constantly and without much for people to set things on some will go for the table itself.

Not in the UK. Selling fresh food prepared on site is regulated, but reselling stuff like soda, chips or candy that arrives in a sealed packet/bag/bottle is perfectly acceptable.

Ah well then that would most likely be a great idea if they had the space to do so!

 A GumyBear wrote:

 azreal13 wrote:

 A GumyBear wrote:

BrotherVord wrote:
If he were smart he would set up a soda and snack bar where the tables are...that would bring in a nice cash flow on busy nights and would not piss people off

Except he would need a license to sell the food and would need the space which most GW shops don't have and furthermore he would need a way to keep the tables clean since they will be in use constantly and without much for people to set things on some will go for the table itself.

Not in the UK. Selling fresh food prepared on site is regulated, but reselling stuff like soda, chips or candy that arrives in a sealed packet/bag/bottle is perfectly acceptable.

Ah well then that would most likely be a great idea if they had the space to do so!

As I'm sure is the case in the States, nearly every Indy FLGS I've been to has a fridge full of drink at least.

The issue for a GW manager is obtaining stock at wholesale would be difficult, as he'd either have to buy it himself or get HO to set up an account with a wholesaler. The items wouldn't be in the SKU database to sell through the till, meaning it wouldn't count towards sales targets, again unless GW were to do it for all stores, and if he DID buy it in and sell it himself, pocketing the proceeds, the odds are management would take a dim view if they caught him, and it wouldn't help him keep his job if his model sales weren't up to scratch.

It is a good idea, but it would be hard to implement successfully.

Again,

"My local GW store is so busy and crowded that they worked up a system, that for every 10 GBP you spend, you earn a voucher for 2 hours time for either a game table or painting station."

That would have been a clear & true statement by the OP if he had clearly included everything he was trying to say, that is GW policy in UK BTW..... (or allowed by manager)....

this thread is dead now that we know the OP didn't truly state the case/facts properly.

No one at GW London locations got in trouble, I re-emailed GW HQ in UK & explained misinformation to them.

 bu11etmagn3tt wrote:
The OP (or original instigator) should have said "My local GW store is so busy and crowded that they worked up a system, that for every 10 GBP you spend, you earn a voucher for 2 hours time for either a game table or painting station." That would have been a clear statement, that is GW policy based on circumstances and manager discretion, but rarely used except in really busy scenarios.... He had merely said he had to spend 10 gbp in a gw store yo use a atble for 2 hours... misleading troll 

Or maybe you shouldn't have gone on a crusade stirring up inquiries with GW in a country you don't even live in because the idea of charging for tables offends your moral sensibilities.


Automatically Appended Next Post:

BrotherVord wrote:
If he were smart he would set up a soda and snack bar where the tables are...that would bring in a nice cash flow on busy nights and would not piss people off

Actually I hate being under pressure to buy things I don't want just to redress some unspoken social expectation. I would FAR rather they just said up front £2 to use our tables for three hours and I could bring my own snacks without the owner feeling I was being a cheapskate and other players feeling they were subsidising me.

Automatically Appended Next Post:

 bu11etmagn3tt wrote:
The OP (or original instigator) should have said "My local GW store is so busy and crowded that they worked up a system, that for every 10 GBP you spend, you earn a voucher for 2 hours time for either a game table or painting station." That would have been a clear statement, that is GW policy based on circumstances and manager discretion, but rarely used except in really busy scenarios.... He had merely said he had to spend 10 gbp in a gw store yo use a atble for 2 hours... misleading troll 

Wow! I only check dakka every now and then but i come back and see this angry stuff posted on this thread! Some of it is so aggressive and insulting! My responses are not solely aimed at the poster i have quoted (though he does seem to be the most disturbed) but to answer all questions. To clear a few things up after reading the buckettloads of responses:

1. First of all I want to make it clear my original post was the absolute truth. Nothing misleading about it. It may have been misconstrued, perhaps I might have worded it better but it was absolutely true and I am not a troll. There were no vouchers involved and it had nothing to do with the store being too busy- quite the opposite actually i suspect.

2. To the people that wanted to know if I bought my most recent army from this store the answer is: some of it yes, some of it from another GW store and some of it online as bits.

3. Update to situation: 3 days ago I went in the store and was informed that the regional manager had been in touch with the store manager and he had informed him he can't require any monetary purchase for time in store and the policy has been reversed. I suspect this may have been due to the heat created on this very forum and particularly from the actions of the poster I have quoted above as I have seen he has gained responses from at least one manager geographically close to my local store whom I know has connections with my local store- so ironically I may have to thank you for that despite how quick you have been to call me a liar.

4. Directly to the poster above. You are very wrong. In previous posts you accused me of bullsh#ting simply because I won't name the store. I already stated in a previous post that the fact is I didn't want to land the manager in trouble cos he is a really nice guy and works hard. Although I don't agree with him bringing in this policy I've known him for a while and he certainly wasn't trying to con anyone. I just think his store has hit hard times through no fault of his own cos I see how hard he works to bring people in when I am in there. Why would I want to get him in trouble? We are not all vengeful. Sometimes looking out for someone you think is a decent guy is more important than getting your own way. I know dakka is full of arguementative tw#ts but you were too quick to pull the trigger at me dude. I am not a liar. So although it seems I might possibly have you to thank for having this policy reversed you were wrong about pretty much everything else and I don't appreciate being called a liar for whatever that means to you.

 Psy-Titan wrote:
Automatically Appended Next Post:

 bu11etmagn3tt wrote:
The OP (or original instigator) should have said "My local GW store is so busy and crowded that they worked up a system, that for every 10 GBP you spend, you earn a voucher for 2 hours time for either a game table or painting station." That would have been a clear statement, that is GW policy based on circumstances and manager discretion, but rarely used except in really busy scenarios.... He had merely said he had to spend 10 gbp in a gw store yo use a atble for 2 hours... misleading troll 

Wow! I only check dakka every now and then but i come back and see this angry stuff posted on this thread! Some of it is so aggressive and insulting! My responses are not solely aimed at the poster i have quoted (though he does seem to be the most disturbed) but to answer all questions. To clear a few things up after reading the buckettloads of responses:

1. First of all I want to make it clear my original post was the absolute truth. Nothing misleading about it. It may have been misconstrued, perhaps I might have worded it better but it was absolutely true and I am not a troll. There were no vouchers involved and it had nothing to do with the store being too busy- quite the opposite actually i suspect.

2. To the people that wanted to know if I bought my most recent army from this store the answer is: some of it yes, some of it from another GW store and some of it online as bits.

3. Update to situation: 3 days ago I went in the store and was informed that the regional manager had been in touch with the store manager and he had informed him he can't require any monetary purchase for time in store and the policy has been reversed. I suspect this may have been due to the heat created on this very forum and particularly from the actions of the poster I have quoted above as I have seen he has gained responses from at least one manager geographically close to my local store whom I know has connections with my local store- so ironically I may have to thank you for that despite how quick you have been to call me a liar.

4. Directly to the poster above. You are very wrong. In previous posts you accused me of bullsh#ting simply because I won't name the store. I already stated in a previous post that the fact is I didn't want to land the manager in trouble cos he is a really nice guy and works hard. Although I don't agree with him bringing in this policy I've known him for a while and he certainly wasn't trying to con anyone. I just think his store has hit hard times through no fault of his own cos I see how hard he works to bring people in when I am in there. Why would I want to get him in trouble? We are not all vengeful. Sometimes looking out for someone you think is a decent guy is more important than getting your own way. I know dakka is full of arguementative tw#ts but you were too quick to pull the trigger at me dude. I am not a liar. So although it seems I might possibly have you to thank for having this policy reversed you were wrong about pretty much everything else and I don't appreciate being called a liar for whatever that means to you.

Psy
Apologies if I offended. It was hard to believe what you were claiming was true. But it does look like there was one crooked manager out there doing it afterall. I was just thinking of all the gamers getting ripped off (like you) and the bad rap gw was going to get on it, so best to get on it fast and early. I find it strange that you believed this manager and believed it was policy, yet were afraid to say what location and manager. If you thought it was legit, you would have said. So there was some doubt in your mind. Keep in mind this nice guy manager you keep refering to is ripping people off...

You said -

"First of all I want to make it clear my original post was the absolute truth. Nothing misleading about it. It may have been misconstrued, perhaps I might have worded it better but it was absolutely true... 3 days ago I went in the store and was informed that the regional manager had been in touch with the store manager and he had informed him he can't require any monetary purchase for time in store and the policy has been reversed." ... (THIS WAS NEVER POLICY TO BEGIN WITH PSY!) ... "Although I don't agree with him bringing in this policy I've known him for a while and he certainly wasn't trying to con anyone. I just think his store has hit hard times through no fault of his own cos I see how hard he works to bring people in when I am in there. Why would I want to get him in trouble?"

The fact is, right from GWs mouth, this was never policy to begin with & the manager was in fact violating GW policy. In essence stealing from GW & the gamers! Great friend of yours by the way.....

Here is an email from GW hq in UK -

"Hi John
Thanks for the email,In order to take part in specific events in store, the stores may require you to purchase particular items, however it is not company policy to charge simply to use gaming tables or paint stations. If you let us know which store in particular you are referring to, we will be happy to contact the manager, and request that they amend this policy.
Kind regards
Lydia
Games Workshop Customer Service
tel: 0044 (0) 115 91 40000
Open Monday to Friday 9.30am to 6pm"


Automatically Appended Next Post:

 knas ser wrote:

 bu11etmagn3tt wrote:
The OP (or original instigator) should have said "My local GW store is so busy and crowded that they worked up a system, that for every 10 GBP you spend, you earn a voucher for 2 hours time for either a game table or painting station." That would have been a clear statement, that is GW policy based on circumstances and manager discretion, but rarely used except in really busy scenarios.... He had merely said he had to spend 10 gbp in a gw store yo use a atble for 2 hours... misleading troll 

Or maybe you shouldn't have gone on a crusade stirring up inquiries with GW in a country you don't even live in because the idea of charging for tables offends your moral sensibilities.


.

I don't appreciate thieving managers. If it is policy to pay, I pay. In this case we now know some manager violated gw policy.

 Psy-Titan wrote:
4. Directly to the poster above. You are very wrong. In previous posts you accused me of bullsh#ting simply because I won't name the store. I already stated in a previous post that the fact is I didn't want to land the manager in trouble cos he is a really nice guy and works hard. Although I don't agree with him bringing in this policy I've known him for a while and he certainly wasn't trying to con anyone. I just think his store has hit hard times through no fault of his own cos I see how hard he works to bring people in when I am in there. Why would I want to get him in trouble? We are not all vengeful. Sometimes looking out for someone you think is a decent guy is more important than getting your own way. I know dakka is full of arguementative tw#ts but you were too quick to pull the trigger at me dude. I am not a liar. So although it seems I might possibly have you to thank for having this policy reversed you were wrong about pretty much everything else and I don't appreciate being called a liar for whatever that means to you.

Just to clarify, the post immediately above yours is mine, and I never accused you of saying anything false and I didn't contact GW. So I think you must have been writing your reply at the same time as mine. No problem - just wanted to clear up that although you say the post right above yours, it's actually the one just above that one. Thanks.

Stories like this make me glad that my local GW is in a large shopping mall and is more than happy to invite people in for free use of tables, paints, and painting stations.

I just wanted to say again, apologies to anyone I offended.

As a parent of kids who play, I just hate to believe there are people out there that take advantage of children. Especially in a game shop where there are so many, and that a parent like me thinks they are safe. Kids wont question handing over money, or buying an item needlessly, in order to use a table to play with their friends. An adult should investigate if it sounds shady.

If this had been a true policy by GW, then fine, my kids and I would pay up, but eventually look elsewhere to play. I would not want to pay, or buy, $20 to 30 of stuff I don't need or want, to be in a store for 2 to 4 hours.

However, we now know it was not. I love that within days, GW sent a district manager out to some two dozen locations to look into this. I also wanted to find out if this were maybe a new policy GW was trying out in the UK first. Thank god it is not.

I hope you understand my intentions, and again, no offense to my fellow Dakkians!