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 Smacks wrote:

 Dentry wrote:
I want to combine this with Super Dungeon Explore. Make a super chibi game of some sort.

I have a feeling the scales are slightly different. When you compare them side by side using the base for scale Arcadia Quest minis seem to be about a head taller.

Different levels of smallness? It would be nice using the SDE guys as a makeshift guild to fight the AQ characters.

CKPM emails are going out to collect shipping payments

Mine came to $31.50 for the base pledge, 3 extra heroes and a Goldilocks pack. That's €24.50 which is in line with their estimate of €23 for a base pledge (Germany was €10 and UK €17). It looks like they are only taking payment in dollars I couldn't find a Euro option.

I got a message saying to pay them the shipping. I went to the pledge manager and it is saying I can't pay the shipping because it can't sort my address. This is the same address that they shipped my Rivet Wars pledge to, so I'm not sure whats going on.

I have to say... it is amazing they have an email address which auto-responds with 'we have gotten your issue' *AND* makes a ticket in a customer relations system. And CMoN didn't even raise a million dollars and they seem to be able to afford basic customer service infrastructure.

Mantic could learn a thing or three from that.

Anyone else US-side get 'state not found' or something like that?

Yep, I got the same error as well. Assume they'll sort it out fairly quickly.

It seems almost every US backer got it. I'm sure they'll fix it, but they have had MONTHS to get this strait... not impressed.

I paid my shipping, it was £14.66 in UK Money. I spoke to my friend in Malta, she seems to be having the same problem with her address as you guys.

Looks like it's fixed. They enabled the Unlock Pledge button. Need to unlock, update the address (and hit Save Changes...just hitting next gives the same error), then it should allow checkout.

Triple9 wrote:
Looks like it's fixed. They enabled the Unlock Pledge button. Need to unlock, update the address (and hit Save Changes...just hitting next gives the same error), then it should allow checkout.

That worked, thanks for the info!!!

Hopefully the quick turn around time on the fix left you adequately "impressed."

 cincydooley wrote:
Hopefully the quick turn around time on the fix left you adequately "impressed."

It did, though I know you weren't genuinly concerned.

On a more serious note, I took a look at your gallery and saw you had some pics of the minis. Where are those from? Do you already have your copy or was that from a Con? If so, are those the actual game pieces or were they masters? They look pretty good.

The fix was indeed swift which was good

(although Asia Pacifc backers still can't pay as they've updated saying they've left out a 35-45% discount form the PM and have to add it in, if they've paid already the excess should be refunded within 2 weeks otherwise you have to email them)

ESSENTIAL INFO FOR INTERNATIONAL BACKERS

We'll need to have shipping completed within 7 days to ensure that your items will ship from the most efficient shipping hub for you - otherwise your pledge will ship from the USA (default hub) instead and will be more expensive to international destinations.

so if you're late paying you'll really loose out, not only higher shipping fees but EU backers would have to pay VAT & handling charges, so don't delay

(actually I'm not sure how legitimate this would be since it was implied/stated people would have longer to do so, and some may well be on holiday/out of touch, but paying fast rather than trying to argue about it later seems the easiest thing for most of us to do)

Those are actual production pieces from CMoN expo earlier in the year. I played about 3 games of Arcadia at DragonCon this past weekend and found it to be a blast. The components are absolutely top notch.

 cincydooley wrote:
Those are actual production pieces from CMoN expo earlier in the year. I played about 3 games of Arcadia at DragonCon this past weekend and found it to be a blast. The components are absolutely top notch.

All of the gameplay and reviews I have seen have been positive. Also the people who have touched the models said the sculpts are good. SDE has inconsistent scale but since their new stuff seems to be on the 'large' side, I suspect the new SDE stuff and the AQ stuff will be closer than people realize in regards to scale. Also... It is possible to play more than one different game in a similar genre. I have been pretty sad to see the natural inclination of gamers to immediately take on 'tribal wars' and immediately begin the 'anyone not playing my chosen system must be exterminated attitude out of the sodapop camp. I thought I left that behind as a refugee from the 40k/warmahordes wars.

I have to say, I am pleasantly surprised that this is shipping in September. I almost forgot and just assumed it would be like 6 months delayed like all KS.

The two games aren't really similar at all aside from Chibi. I'm in for both.

It certainly looks like a winner

(and bodes equally well for Wrath of Kings when they get the printing issues sorted)

the one thing I'm mildly concerned about is the stuff the factory have been sending out as samples may be 'hand selected' rather than off a full speed production run

(some of the stuff Mantic has been shown lby their factory looked good only to end up with nasty big mould lines when it arrived in backers hands which was clearly as case of the factory only showing them their best stuff)

but hopefully all will be well

We opened a brand new box that was in shrink at dragoncon. Minis looked the same.

nkelsch wrote:
I have to say... it is amazing they have an email address which auto-responds with 'we have gotten your issue' *AND* makes a ticket in a customer relations system. And CMoN didn't even raise a million dollars and they seem to be able to afford basic customer service infrastructure.

Mantic could learn a thing or three from that.

Anyone else US-side get 'state not found' or something like that?

Mantic have a webform that eats your message without telling you if your message happens to include a URL. Because anti-spam.

And still there doesn't seem to be a fix for APAC backers and shipping as their 7-day window draws ever-closer to closing.

Cincy - any chance of you suggesting that aside from a 7-day window out of the blue with no warning being pretty unreasonable at best, they're expecting more than a little much from APAC backers since they still don't have their ducks in a row with 3 days left?

They're certainly doing their best to pull defeat out of the jaws of victory for this one

manufacturing and quality seem solid (thumbs up there)

but

a couple of months late getting the actual shipping costs sorted out was not too clever (especially as they failed their comms roll again)

now only 7 days warning to pay for shipping which is pretty iffy at best with folk not online all the time

some APAC backers being asked for significantly more shipping that they expected

and a fair few people still not actually being able to pay even when they try

 OrlandotheTechnicoloured wrote:

some APAC backers being asked for significantly more shipping that they expected

I think the boxes are bigger than people thought. I assumed it was one big box, one small box and a baggie of loose crap which could fit in a more common-sized box. Being 3 really large boxes plus some change, that is almost a 14x14x14 box which is pretty huge.

Oh I can understand that a pledge with more than the basic box might well have to move 'up' a postal band and in that case I would expect people to have to pay

but It sounds like it's a significant amount more even if they only get the basic box, $48+ instead of $20 for Singapore for example

which seems to be because the initial estimates were based on shipping from China (which they knew they could do) rather than Australia (which they were trying to set up)

They'd have done better to have at least stuck to the 'no more than' estimate at least for basic pledges even if it cost them some cash

(and either make the estimates larger next time now they have a firmer idea of costs from their new hub or just don't provide one which will cost them some backers, but let them off the hook on costs)

Or simply ship APAC from both Shenzen and AU. Still no updates on paying the shipping.

That's it, I'm completely done with CMON, to give a deadline like this on a pledge manager that doesn't work then ignore all messages, that's just BS. They really do deserve their reputation.

Joyboozer wrote:
That's it, I'm completely done with CMON, to give a deadline like this on a pledge manager that doesn't work then ignore all messages, that's just BS. They really do deserve their reputation.

Care to elaborate?

*Edited to avoid unintentionally sounding like a dick.

Automatically Appended Next Post:

 Azazelx wrote:


Cincy - any chance of you suggesting that aside from a 7-day window out of the blue with no warning being pretty unreasonable at best, they're expecting more than a little much from APAC backers since they still don't have their ducks in a row with 3 days left?

I did pass this on, BTW. With this new little one, it's been a bit of a hectic week for me.

Was wasn't it, another cool bro story in the big book of unjustified CMON hate fairy tail book.

speculation in the KS comments (based on a conversation one backer had with CMON) that the AQ stuff MAY have been on the same boat as the Rivit Wars wave 2 stuff

no idea if this it true (and CMON would be completing work on Rivit Wars before starting on AQ)

but I present the info for your consideration

I just got my Rivet Wars wave 2 shipping notification yesterday, so that speculation makes some sense.

At least they are moving Rivet Wars stuff out so that they will be able to get AQ moving as well.

 OrlandotheTechnicoloured wrote:
speculation in the KS comments (based on a conversation one backer had with CMON) that the AQ stuff MAY have been on the same boat as the Rivit Wars wave 2 stuff

no idea if this it true (and CMON would be completing work on Rivit Wars before starting on AQ)

but I present the info for your consideration

That maaaaaaay be true......

I wonder if I can ask them to send my missing Boss and Doomwheels from Wave 2 of Rivet Wars with my Arcadia stuff then...