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 ironicsilence wrote:

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

aside from any GW only items, i'm not sure why anyone orders from GW period, which has nothing to do with there old or new website. I'd rather buy from warstore

For me I prefer to get it from my FLGS. If I can't get it there then I order it from GW instead. I've seen too many problems from shady third party sites to trust third party sites in general.

In the UK internet sales all come with a 7 day cooling off period where you can change your mind and get a full refund if you choose

so this is just a restatement of that (with the added 'you can swap' to put the idea in your mind which you don't have to do)

Wow. I miss the FAQs, but love how much faster and more responsive the site is.

 ClockworkZion wrote:

 ironicsilence wrote:

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

aside from any GW only items, i'm not sure why anyone orders from GW period, which has nothing to do with there old or new website. I'd rather buy from warstore

For me I prefer to get it from my FLGS. If I can't get it there then I order it from GW instead. I've seen too many problems from shady third party sites to trust third party sites in general.

The War Store, Frontline Gaming, Miniature Market, and SpikeyBits are all pretty sure bets and you can get discounts. I usually buy local when I can, but will go online if the local shop doesn't stock the stuff.

Interesting, the home page isn't displaying properly for me. It doesn't show the what's new today box and what not.

 Accolade wrote:
Hey, I don't know if anyone keeps an eye on the Lord of the Rings stuff on GW's website, but did the LOTR miniatures go up in cost DRAMATICALLY? Like, as in, up to the level of the Hobbit miniatures?

I could have sworn the LOTR was much more reasonable.

EDIT: it's mostly (and obviously) direct-only for LOTR stuff now

Pretty sure they have been like that for a while now. The plastic box sets were halved in models and doubled in price before Christmas if that's what you were looking at? The heroes still average around $15 instead of the Hobbit's at $25 though (Canadian prices btw).

 CthuluIsSpy wrote:
Interesting, the home page isn't displaying properly for me. It doesn't show the what's new today box and what not.

Clear Cache/Cookies, restart browser, etc

 OrlandotheTechnicoloured wrote:
In the UK internet sales all come with a 7 day cooling off period where you can change your mind and get a full refund if you choose

so this is just a restatement of that (with the added 'you can swap' to put the idea in your mind which you don't have to do)

The whole EU, but GW (or "the supplier" in general) only have to pay for it to be shipped back if it's faulty. If you just decide it's not what you want then you're out of pocket the shipping cost.

Which is fair enough, really.

For most UK based people it's probably fairly easy to return it to a GW shop to avoid postage costs.

Not so easy for a lot of others...

It seems so... barren.

It is like one of those white stores with little glass cabinets with product in it.

Write down the product number and our sales person will get to you...

FAQ's still missing causing people to have a heart attack, special characters from IG that may or may not be there in the new Codex...

At least most of the "one click" purchases have been dealt with.

Funny how the multi-model kits are being sold in their separate configurations (Baneblade, etc..., Taurox, Taurox Prime!!!) while still sold as the same model kit.

Funny how price should not matter to us be we can filter by price!!!

The check boxes make some sense, was cool to look for "Elites" and then within select armies.

Someone did some serious work in the "xxxx paint collection", 43 in fact (??!!). 15 basing kits!!!

They may want to elaborate a bit on the "25mm Round Closed Bases" with "Qty 1" costing $6. I am pretty sure it is Qty 10 per pack (same thing with the square bases)... but you-know, they were in a hurry.

I can navigate it pretty quick but it lacks even more character than normal.

Ummm summary, great place to buy if you want to but precious little reason to linger around.

 Talizvar wrote:
Funny how the multi-model kits are being sold in their separate configurations (Baneblade, etc..., Taurox, Taurox Prime!!!) while still sold as the same model kit.

I think that's kind of cool actually. Makes it more accessible.

They may want to elaborate a bit on the "25mm Round Closed Bases" with "Qty 1" costing $6. I am pretty sure it is Qty 10 per pack (same thing with the square bases)... but you-know, they were in a hurry.

http://www.games-workshop.com/en-US/25mm-Round-Closed-Bases
"This set contains 10 plastic 25mm closed round bases."

Ummm summary, great place to buy if you want to but precious little reason to linger around.

Did you really hang out on the GW website before?

 Talizvar wrote:
It seems so... barren.

It is like one of those white stores with little glass cabinets with product in it.

...
...
...

GW physical shops are very barren these days.

Over the decades they have declined from a Aladdin's Cave of RPGs, wargames, boardgames, dice, paints and figures to a limited selection of 40K, WHFB and LoTR.

GW used to be the kind of shop that any hobby gamer would happily spend a hour in just browsing.

Nowadays the only reason to go there is to pick up a 40K, WHFB or LoTR item that you ordered online. And if you are a hobby gamer, as opposed to a HHHobby gamer, you wouldn't have ordered it from GW in the first place, because you could get it cheaper from someone else.

 TheKbob wrote:

 ClockworkZion wrote:

 ironicsilence wrote:

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

aside from any GW only items, i'm not sure why anyone orders from GW period, which has nothing to do with there old or new website. I'd rather buy from warstore

For me I prefer to get it from my FLGS. If I can't get it there then I order it from GW instead. I've seen too many problems from shady third party sites to trust third party sites in general.

The War Store, Frontline Gaming, Miniature Market, and SpikeyBits are all pretty sure bets and you can get discounts. I usually buy local when I can, but will go online if the local shop doesn't stock the stuff.

And if I end up with a gak Finecast model (pretty much the only thing I order from GW) then I'm stuck buying a second one. I'll take the extra cost to get replacements without any issues.

 Squidmanlolz wrote:

 BlapBlapBlap wrote:
It's terrible.

There is no character any more, for one thing. It looks like a generic demo web design companies flash up in ads.

The checkbox navigation is atrocious as well. It bases itself around a weird and/or system; you can check different boxes and do an 'or' search in the same category. Outside of that category, it's limited to 'and' (i.e., You can't select HQ models and Artillery) choices.

However, the main problem is just the UI. The dropdown menus are gone. The screen shifts around automatically when options are selected. There's just too much white space.

This is clearly a tablet and phone based website. It's just bizarre they couldn't have a PC and Tablet site instead.

They have a separate mobile site that's even worse...

But... Bu...

WHY?! WHY NO DROPDOWN?!

 Vladamyr wrote:
Anyone have luck on finding errata or FAQs yet?

Or have they just said screw gameplay.

There is absolutely no gaming or hobby related resources in the site at all and the site design doesn't even seem to have any kind of reserved space for them. I don't believe that even GW would completely abandon them. I believe the plan is to later open "GW Community" or similar site where they will put all gaming and hobby related news, articles and documents - including FAQs and Erratas.

Separate hobby and webstore sites make great deal of sense and some other companies have organized their web resources just so, so I believe this is the plan. I just don't understand why they do it in succession...seems to me they could have done everything ready beforehand and then simply close the old server and bam, open 2 new ones.

Never have seen such little content on a gaming site before.

 Harriticus wrote:
Never have seen such little content on a gaming site before.

"Web store" now instead.

 sarduka42 wrote:

 Ferrum_Sanguinis wrote:
AND ITS UP!

So no Forgeworld or Black library integration, Some of the scenery specials have gone, can't tell if there has been price rise (don't normally shop throughou them) - what a overhyped letdown

Damn. I was going to buy the Sigmar's Blood scenery set next week (and get the Marine Captain for doing so). I guess that money will go elsewhere then.

Backfire - agreed. A separate hobby site would be a good move for them; but if it is in the pipe line why stretch things out for us and leave customers in the dark.

GW might not be in the most healthy state with regard to finances that they've had - but then that's the same story for many retail outlets at present. What grates is their seemingly strange choices in things combined with a general silent to the community attitude with what is going on.

Whilst they'd never silence them all I think they'd do a huge amount to ease some tension/concerns.


I suspect we might see GW have some better times when the LotR contract finally ends; whilst it was a great money spinner for them the crash in that market sector really hit them very hard - or rather not so much crash as in the end of the movie peek that they were simply not expecting. Maintaining two model lines would leave a lot more shop room for them and free up resources for GW. Heck they could double their game count easily by bringing in rules for skirmish games using existing models - although I get the feeling that GW is either not interested in that market segment or is happy to allow competition in the hobby market by leaving that avenue open whilst focusing and securing the large battles in fantasy and sci-fi

I actually like the new site alot more.

Quicker, just as easy to find things, if not easier since the search works properly now.

Also, i like the way dual kits display in both configurations.
Means that anyone new ish to the hobby doesent have to try and work out what kit a model they want comes in.

Placed my 1st order now anyway to see how it goes.
Also, no price hikes from what i can tell.
Some paints have gone down though which is nice. (dry and base ones)

Looking very good so far, I like the new site a lot more so no complaints here: Fast, I like the look, it seems easier to navigate, I say, well done GW.

Same here, I enjoy the new site. I miss the easily visible Finecast labels, you have to check the description. Reading is hard.

After navigating the site, I've decided it's not quite as bad as I thought. I still prefer the old one, but the new one does have better sorting.

Having the FAQs available from the get-go would have been nice though.

Specialist games finally removed. GW lost its pulse.

BFG was my first real love for the 40k world...

Good thing I downloaded all of their PDF content. They did right by us by at least providing all of it free. Ive got tons of binders for all the old games.

 H.B.M.C. wrote:
Whoa, whoa, whoa, whoa, whoa!

With this offer, you will receive one free Space Marine Captain - Limited Edition, Web Exclusive miniature. If you cancel your qualifying order, or any part of it, you must return the free miniature to us at your cost.

Umm... what???

Good luck enforcing that.


Automatically Appended Next Post:

 Breotan wrote:
Toggling those checklists on the right is annoying. If I deselect an option before choosing a new one, the whole menu collapses and I have to re-open what I was trying to get to. Obviously designed by the lowest bidder. :(

Agreed. It's not nearly as usable as the previous website. And that one wasn't much good for anything but browsing kit pictures.


Automatically Appended Next Post:

 Hereticdave wrote:
I quite like how you can browse the whole range of an army on one page now, for the painter and modeller I think the site is quite nice, even for the gamer it's easy enough to navigate to a specific force oganisation slot. I quite like how you can pull up the fast attack choices for all armies at the same time for example. I think I actually quite like the new site, except the distinct lack of FAQ's and Erratas.

Really? For the painter or modeller, all of the content is gone. For the gamer the FAQs and tactica articles are all gone. It's really only good for the shopper. Like when your mum wants to buy you some space marines for your birthday and has to find the kit you wrote down.

 Azazelx wrote:

 H.B.M.C. wrote:
Whoa, whoa, whoa, whoa, whoa!

With this offer, you will receive one free Space Marine Captain - Limited Edition, Web Exclusive miniature. If you cancel your qualifying order, or any part of it, you must return the free miniature to us at your cost.

Umm... what???

Good luck enforcing that.

Pretty easy really. If you're returning for exchange, you don't need to return it, if you're returning for refund and don't return it, then they don't issue the refund.

Don't know exactly the legality, but It doesn't seem unreasonable, certainly no more so than it must be returned unused.

I am seriously missing the FAQs. Dear god I hope they bring those back and don't expect us to fork out £15+ for a book for a FAQ or something.

I don't like it. It's...cluttered. I'm certain some options have disappeared and it's annoying trying to find things.

 Jackal wrote:

Some paints have gone down though which is nice. (dry and base ones)

They look like they're all the same price to me, at least in the U.S. $4 for everything except the new Technicals they released last year.

Ok, my memory might be faulty, but was there a white technical paint? I only see black Imperial Primer in the paint section. Is this a glitch?

 tjnorwoo wrote:
Specialist games finally removed. GW lost its pulse.

BFG was my first real love for the 40k world...

Good thing I downloaded all of their PDF content. They did right by us by at least providing all of it free. Ive got tons of binders for all the old games.

Specialist games have been pretty dead since Epic, Necromunda, and Mordhiem were pulled from the site like two years ago now. This is just confirmation that they aren't going back (I suspect the fact that Dreadfleet didn't sell basically told GW that the community didn't want the Specialist Games anymore).


Automatically Appended Next Post:

 CthuluIsSpy wrote:
Ok, my memory might be faulty, but was there a white technical paint? I only see black Imperial Primer in the paint section. Is this a glitch?

No there was not. Base paint, sure, but not technical.