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Well, I just received a small envelope from Mantic after several months. It had my missing Tyrant of Halpi cards set in it, but managed to miss:

Missing:
Dungeon Doors Set
Dungeon Furniture Set
1 goblin warrior
1 ghost

Broken/miscast:
1x Orcling Stand (broken speartip)
1x Goblin with spear (broken spear)
1x Drech'Nok (broken scythe)
1x Abyssal Warrior (broken spear)
1x Efrit twisted so badly I don't know if even hot water will fix it.
1x Abyssal Magi is missing his casting hand - entirely. (miscast)

What the everloving feth is going on over there? I thought the new guy was supposed to be a gun at this? Exactly the kind of customer service that will have me sitting out of Mantic's Kickstarters from here on in.

Maybe it's time to email Ronnie direct? I plan to if I don't get a response to my ticket for my entirely missing KoW2 pledge (both waves) by the end of next week. Then, a week after that...Facebook? I don't know. Short of calling Rich's mother to fill her with shame, I don't have any idea how else to get things moving.

I think you should be contacting Ronnie immediately at this stage. Roll all correspondence with Rich and also any paypal receipts into the quoted emails. I'll give it a week for either the rest of my stuff to turn up or Matt to sort it out for me before I do the same.

The really fethed thing on my end is that someone clearly saw my ticket, since they sent me one of the missing items.

 Azazelx wrote:
I think you should be contacting Ronnie immediately at this stage. Roll all correspondence with Rich and also any paypal receipts into the quoted emails. I'll give it a week for either the rest of my stuff to turn up or Matt to sort it out for me before I do the same.

The really fethed thing on my end is that someone clearly saw my ticket, since they sent me one of the missing items.

Mantic....Almost finished reading your missing parts ticket , got distracted by "The Next Big Thing Form Mantic"

Does anyone know the link to the current/new ticket system?

Zak kindly didn't provide a link in the emails that got sent out to the various kickstarters.

Also, for a laugh, check this link.
http://www.manticgames.com/kickstarter/mission-control.html

KICKSTARTER MISSION CONTROL

Kickstarter Mission Control is your one stop shop for Kickstarter Delivery information. It includes estimated delivery dates and status reports on tooling and production for our live Kickstarters.

The first Mission Control report is now live for Deadzone.
The Second Mission Control report is now live for DreadBall Xtreme.
Please note that this section will be continously updated.

uh-huh.....


Automatically Appended Next Post:
nevermind. Found the link, somewhat buried on their website and only because there were directions to it buried in the comments of the Mantic blog post that the KS messages referenced.

New update that explains why I got my order seperately, despite primarily ordering to get something else out of the shipping cost... (some MP ASBs)
I mean... why send them off like that Instead of waiting? Kind of confusing... now theyre paying shipping again... -__-

I've been trying to put my resin "Legendary Paladin" together. His hand / cloak seems ridiculously badly cast / fitted. - Anyone else having the same trouble?

I also haven't the foggiest how this second pauldron type thingy is supposed to fit on the model...

 Azazelx wrote:
Does anyone know the link to the current/new ticket system?

Zak kindly didn't provide a link in the emails that got sent out to the various kickstarters.

Also, for a laugh, check this link.
http://www.manticgames.com/kickstarter/mission-control.html

KICKSTARTER MISSION CONTROL

Kickstarter Mission Control is your one stop shop for Kickstarter Delivery information. It includes estimated delivery dates and status reports on tooling and production for our live Kickstarters.

The first Mission Control report is now live for Deadzone.
The Second Mission Control report is now live for DreadBall Xtreme.
Please note that this section will be continously updated.

uh-huh.....


Automatically Appended Next Post:
nevermind. Found the link, somewhat buried on their website and only because there were directions to it buried in the comments of the Mantic blog post that the KS messages referenced.

Have you got a link to their support page? Trying to find it myself!

Go to "contact", first line has a link at the end. Should lead you to https://manticgames.freshdesk.com/support/home

Reprinted Adventurer's Companion has arrived, btw. Haven't had a proper look through, but the biggest immediate difference is the cover art has been adjusted (zoomed in), and the book is substantially thicker due to higher paper quality. It has the same 96 pages as before.

My copy arrived in perfect condition, due to being packaged like a book and not just randomly tossed into a big box filled with sharp game components like before!

What's the latest? I'm still waiting on a significant number of missing items. I saw something in the KS comments that Mantic isn't going to have stock until May? Anyone confirm?

Update: got my stuff, and based on some recent KS comments, it looks like Mantic has mailed another round of missing product.

Good luck to all who are still waiting.