Dropfleet Commander News - Kickstarter orders being dispatched - Ongoing!

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**DagScrilla**

Still waiting for a Lt/PHR pledge plus add ons. 1 email sent and msg via KStrtr...No reply yet.

**Silent Puffin?**

My pledge was missing some bases, I haven't even bothered email Hawk yet

**SeanDrake**

Got my delivery notice finally.

**nekooni**

anyone else having trouble creating an account on hawk forums?

**Whirlwind**

I got my delivery notification today.

I'm a late backer with a few add on's

Not in tomorrow so will have to wait until Monday (early Christmas present!)

**fryguy49**

Did a Commodore pledge with add on's. Still have heard nothing. Emailed them about a week ago and still no response.

**Stevefamine**

spartan059 wrote:
Is anyone else having trouble contacting hawk war games. I still haven't received anything for my lieutenant pledge, and i've tried emailing them 4 times over the past 2.5 weeks but i still haven't heard anything back. Any other suggestions other then trying the info@hawkwargames address?

They responded fairly quickly to me. Had missing bitz and they sent them later in the week

Message them on IG seems to get an instant response (from their social media guy) or post on the forums

**Whirlwind**

fryguy49 wrote:
Did a Commodore pledge with add on's. Still have heard nothing. Emailed them about a week ago and still no response.

You could try phoning them, though it would be international.

I think the number is +44 (0)20 868 04933

**RiTides**

Stevefamine what is "IG"? That sounds promising

**Compel**

Instagram probably.

**Silent Puffin?**

nekooni wrote:
anyone else having trouble creating an account on hawk forums?

They are an absolute nightmare. It took me 3 attempts (and posting on the DFC facebook group) before my account was activated.

The Hawk forums are pretty much dead unfortunately, although that's not surprising given the difficulty in accessing them.

**jSewell**

fryguy49 wrote:
Did a Commodore pledge with add on's. Still have heard nothing. Emailed them about a week ago and still no response.

Same here. Pretty ticked that it's this late. Late backers have started receiving things even....

Had a big demo week and all this stuff sorted for this fall, but it never happened because the two of us that did Commodore pledges have nothing to show for it and now all the hype/interest has died locally basically. Super disappointing.

**CthuluIsSpy**

Silent Puffin? wrote:
nekooni wrote:
anyone else having trouble creating an account on hawk forums?

They are an absolute nightmare. It took me 3 attempts (and posting on the DFC facebook group) before my account was activated.

The Hawk forums are pretty much dead unfortunately, although that's not surprising given the difficulty in accessing them.

Yeah, they have a really dodgey authentication method. I guess that's one way of dealing with scammers, but it also deals with everyone else.

**RoninXiC**

Lalala, another week, another week without stuff. Christmas is next week...

**Krinsath**

RoninXiC wrote:
Lalala, another week, another week without stuff. Christmas is next week...

I do sincerely hope you get your stuff before Christmas; when the third wave of goodies is being shown off and early proponents of the range are still without the initial offering it's just not good for anyone in the equation.

My continuing disappointment in the handling of the logistics aside, the upcoming products do indeed look quite nice; I can see myself picking up the sector tokens especially. In terms of product in hand, I am happy with what was delivered when it was finally delivered. I've not had a chance to assemble much more than the UCM ships, but those were an enjoyable build and I can see myself expanding the fleets.

**nobody**

Silent Puffin? wrote:
nekooni wrote:
anyone else having trouble creating an account on hawk forums?

They are an absolute nightmare. It took me 3 attempts (and posting on the DFC facebook group) before my account was activated.

The Hawk forums are pretty much dead unfortunately, although that's not surprising given the difficulty in accessing them.

They've had a huge issue in the past with spammers getting through, so it's now "activated by Hawk employee only."

Normally sending them an email resolves it, but with the kickstarter fuflillment going on it's pretty dicey.

I know their web guy Liam posts occasional "this is to request activation of your forum account" threads on the DZC and DFC groups.

**Vertrucio**

It's only a problem because they're using ancient outdated free forum software, phpbb or its clone may even power even this site, but it's not an easy thing to manage and filled with vulnerabilities.

**SKR.HH**

Well, if Hawk isn't able to sent my pledge till XMas it will go right to ebay... What a crap campaign! They will never see a single cent from me again.

**str00dles1**

SKR.HH wrote:
Well, if Hawk isn't able to sent my pledge till XMas it will go right to ebay... What a crap campaign! They will never see a single cent from me again.

Break it up/ part it out. It will sell quickly! Thanks!

**SeanDrake**

My stuff finaly arrived. I have to say I did not pay much attention to the whole box drama and figured it was just the add on's that came sansa box.

So was a little surprised that my 2 player set consisted of a bag of dice 2 bags of sprues and a rule book. I can see now why they took so long even with just a basic pledge like mine.

In my opinion they decided to cut corners on the KS and save a little cash by not supplying the retail box. However I would hazard a guess that any savings made have been used to get stuff picked and packed.

**BobtheInquisitor**

The starter doesn't come with a box? This is the first I've heard about that.

**SeanDrake**

BobtheInquisitor wrote:
The starter doesn't come with a box? This is the first I've heard about that.

Well if that has not been the norm I am going to be a little pissed tbh. I was a late backer and as such if I paid full retail to get a brown box of sprues 3 months after release then Hawk can go feth themselves and I will not spend another penny on DzC or DfC.

I only did the late backer thing to get the civilian ship and because Hawk said while we would not get the freebies we would get it about 3 months before release. Yeah don't I look like a fething mug now.

If they have just started sending unboxed starters that could lend creadence to 2 theories I have seen.

1. Hawk have been sending the KS starter boxes to stores as restocks and were waiting for another shipment of starters for the KS mugs I mean backers.

2. Hawk are flat broke and have been supplying to retail 1st because of this and while the now have stock they cannot afford to box it and so KS stuff got deverted to store and we get loose sprues.

**beast_gts**

BobtheInquisitor wrote:
The starter doesn't come with a box? This is the first I've heard about that.

It's been mentioned several times in the KS Updates. If you don't get a box but want one they'll send you one out.

**winnertakesall**

It's much easier to ship in a boring brown box, than a much bigger, flatter box with the starter box inside it, which was explained pretty early on even before the delays. They've also said several times if you want a box they'll send you one.

**BobtheInquisitor**

beast_gts wrote:
BobtheInquisitor wrote:
The starter doesn't come with a box? This is the first I've heard about that.

It's been mentioned several times in the KS Updates. If you don't get a box but want one they'll send you one out.

I don't recall seeing that. Of course I want a box. I'm sure most backers do. I wonder how much they'll spend shipping out all those boxes.

Looks like I'd better send them another email.

**Brunius**

I think you're wrong. It seems many do, but I wouldn't say most, or even 70%.

**str00dles1**

Unless you are possibly trying to just sell it, I cant understand why anyone would want the box? Or any of the boxes?

All box images are easy accessed online, with big clear pictures.

**BobtheInquisitor**

How do you store your half-assembled Kickstarter rewards? I use their boxes.

**nekooni**

BobtheInquisitor wrote:
How do you store your half-assembled Kickstarter rewards? I use their boxes.

Half-assembled? "on the desk".
Fully-assembled? I'm currently waiting for Feldherr to launch their DfC foam trays. Nor sure if they're available outside Europe though

On the box: I was fine with not getting one but I'd also gladly taken one for the shelf in the gaming room - I imagine that's what most people wanted it for - decoration?

**Krinsath**

Probably for decoration and maybe storing the books and bits and bobs. Also as much as I gleefully like beating on the dead horse of Hawk's communication hiccups, the part about the box they DID communicate. It was contained in Update #56 on October 21st. Relevant portion:

2) Lack of Retail Packaging in Kickstarter Pledges - We did not intend to ship kickstarter rewards in retail packaging for several reasons. Firstly, with over 7000 2 player starter sets to pack, store and shrink wrap, this would have severely slowed the packing progress, taken up much more space and resulted in an additional 5 Tons of packaging being sent out. Secondly, since these products are not for retail (and therefore do not need to advertise themselves) the additional boxes and plastic shrink are unnecessary.

For such reasons it's common for wargaming Kickstarter rewards to not be shipped in retail packaging. Having said that, it's clear that we didn't communicate this adequately and for that we apologise. As a result, we are working on a solution for backers to obtain 2 Player Starter Set outer boxes for free if they want them once the pledges are all shipped (as any disturbance to the admin/packing process at this stage will cause great disruption). We will let you know more on this in a future Kickstarter update.

Since we're still hearing unfortunate stories of posters here, curiously largely German, not receiving their pledges I would guess we're not past the"once the pledges are all shipped phase" of the operation.