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Well so much for improvement in the distribution system. My FLGS had to cancel and refund mine and everyone else's orders for the Sector Imperialis box because they will be receiving zero (0) boxes due to a distribuator (GW) error.
As for my GW direct orders, they still show processing even though they are set to ship directly to store and so be ready for pickup this Saturday. Now getting a bit nervous that more GW distribution woes are impacting LI orders accross the board.
Has anyone else in the US heard or seeing something similar from either their FLGS or GW?
"Preach the gospel always, If necessary use words." ~ St. Francis of Assisi
Lord of Deeds wrote: Well so much for improvement in the distribution system. My FLGS had to cancel and refund mine and everyone else's orders for the Sector Imperialis box because they will be receiving zero (0) boxes due to a distribuator (GW) error.
As for my GW direct orders, they still show processing even though they are set to ship directly to store and so be ready for pickup this Saturday. Now getting a bit nervous that more GW distribution woes are impacting LI orders accross the board.
Has anyone else in the US heard or seeing something similar from either their FLGS or GW?
My LI starter arrived at my shop but I'm still waiting on the battleforces that should have arrived last week. GW told the shop they are getting them for sure but no idea when.
For direct order I'm in the exact same situation as you as I ordered the bases but still only in processing.
This message was edited 1 time. Last update was at 2023/12/01 11:58:20
Retailer 1 Core Box
Retailer 2 Core Box
Retailer 3, assorted pile of additional boxes, with a note regards Building Ruins, out of stock but will come into stock down line.
leopard wrote: this sort of distribution stuff is a really bad look for an organisation the size of GW
as if anyone recognises GW as a big company
people still react like this are 5 people working from their basement
Ah yes. Gw is small company obviously so all is fine.
Naah companies size of gw and even smaller gets deliveries in time. But gw screwed up something this year
and last year, and the year before, and the year before
it just affects more and more people while in the past it was seen as a non-issue and must be the customer's fault
they have major issues since 2018, yet during the last 5 years it was never seen as GWs fault but always something else
Harry, bring this ring to Narnia or the Sith will take the Enterprise
Got dispatch notices from UK retailer for Core Box + multiple kits (SM infantry, Rhinos, Kratos), and from French retailer for Ruined buildings.
I've a second order from the UK retailer for more Kratos + some SA that has not shipped yet, as well as from GW for Tiles & cards.
My wife's order from GW (core box + cards) has not shipped either.
To be fair there were a couple of years of Covid madness and I suspect shipping is still a nightmare for GW (and I notice that a lot of the worst problems are overseas). But yeah it does seem that their warehousing is causing issues; which is then doubly surprising that they'd release a new webstore interface with its own issues to compound the issue.
Overread wrote: To be fair there were a couple of years of Covid madness and I suspect shipping is still a nightmare for GW (and I notice that a lot of the worst problems are overseas). But yeah it does seem that their warehousing is causing issues; which is then doubly surprising that they'd release a new webstore interface with its own issues to compound the issue.
During covid GW still sent in stock items quickly and stores got new releases in time. Sure stuff was out of stock and still is a lot but that's separate to now which is even existing stock not moving in time and even getting order cancelled because delivery got delayed(presumably automatically "if not sent in X days cancel order" trigger was met)
Stormonu wrote: I can no longer find anything on GW's damn new web site....Sounds like LI has been released now?
Official release day is tomorrow (Saturday 2nd).
local shop has had them in since Tuesday, but not allowed to distribute. have my pre-order to come and collect notice through for tomorrow, suspect they may be busy, think they have shifted ~100 boxes of it, plus smaller boxes
Have had a couple of mates not getting their core set dispatched from Element today due to a late dispatch from GW. Apparently they will be arriving with Element on Monday. No idea what percentage of orders this delay has hit, hopefully it is minimal.
ListenToMeWarriors wrote: Have had a couple of mates not getting their core set dispatched from Element today due to a late dispatch from GW. Apparently they will be arriving with Element on Monday. No idea what percentage of orders this delay has hit, hopefully it is minimal.
My Element order with the core box shipped a few hours ago, so I'll be praying that the postman makes it through the snow tomorrow!
Sadly my extra vehicles from Wayland show no sign of moving yet, so the practice games next week might need to use classic epic models instead.
FLGS got in plenty of everything to cover all our orders, EXCEPT Rhinos... Four extra boxes of Baneblades, Kratos etc beyond what was needed for preorders, and yet ONE box of Rhinos total, including those who preordered, meaning most people needed partial refunds.
Strangely the online discounter I usually buy from reported the same where I easily bought a few extra kits pretty late, but Rhinos were essentially gone after minute one.
Most likely Rhinos are heavily in demand as something people buy several of whilst things like Baneblades might be the kind of thing people buy one or two of right now .
GW must have underestimated how many rhinos people would want. They probably figured 1-2 boxes of rhinos max per player, if that, only for every player to turn around and buy 3-4 boxes lol.
CoALabaer wrote: Wargamers hate two things: the state of the game and change.
They’re also using rhinos for the monthly free miniature so that’s a few extra boxes out of the pipeline for each GW store. Not sure how many people pick those up.
Local store has been shorted on the core set with Gw saying it’s coming next week.
I’ve got several gw direct orders for tomorrows release and none of those have shipped to Warhammer World either.
It’s bonkers - I have stores on Facebook with excess of most stuff , the others didn’t get what they had paid orders for. There’s people on here missing Rhinos but I bought a box from a place with several spares this afternoon that’s shipped already.
I guarantee that the heresy assault unit is going to be a mess up akin to the jetbikes screw up where some FLGS didn’t get preorders until months later.
Duskland wrote: They’re also using rhinos for the monthly free miniature so that’s a few extra boxes out of the pipeline for each GW store. Not sure how many people pick those up.
Miniatures of the Month are cast specifically for that purpose.
11527pts Total (7400pts painted)
4980pts Total (4980pts painted)
3730 Total (210pts painted) 
